Sumela Park Hotel

Hotels
8.3 (153 reviews)
İskenderpaşa Mahallesi Şehit ibrahim Karaoğlanoğlu Caddesi No:14 Trabzon , Trabzon , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast variety
Cons:
Poor cleanliness
Unhelpful staff
Outdated rooms

Categories

Cleanliness
6.2
Several reviews noted poor cleanliness with mentions of bugs, dirty sinks, and rooms not being clean.
Service
8.2
Mixed reviews on service; some staff were described as unhelpful and lacking attention.
Location
10
Consistently praised for its excellent location, making it easy to access attractions.
Room Quality
7.2
Some reviews mentioned outdated and poorly maintained rooms, including issues like fungus.
Amenities
8.7
Limited mentions but breakfast is described as decent; other amenities showed mixed reviews.
Value for Money
9.2
Pricing was mentioned as reasonable but overall experience did not align with expectations.
Food and Beverage
8.7
Breakfast noted as having a good variety but not exceeding expectations overall.
Overall Experience
8.2
General sentiment indicates disappointment due to cleanliness and service issues despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:05

Property Description

Terrace with City View
Sumela Park Hotel, nestled in the heart of Trabzon, boasts a charming terrace that offers breathtaking views of the city. Relax and unwind while taking in the picturesque surroundings right from the comfort of your accommodation.

Convenient Tour Desk
Explore the local attractions with ease as the hotel provides a dedicated tour desk to assist you in planning your daily tours. Uncover the hidden gems of Trabzon with the help of knowledgeable staff who can guide you to the must-see spots in the area.

Comfortable Accommodation
Experience a peaceful stay in the soundproof rooms and suites at Hotel Sumela Park. From the cozy beds to the well-equipped private bathrooms, every detail is designed to ensure your comfort and relaxation during your visit.

Book now to indulge in a delightful stay at Sumela Park Hotel and make the most of your time in Trabzon!

Important information:

Please note that all couples must present a marriage certificate upon check-in.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for 50% of the adult rate per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 153 reviews
Cleanliness: 6.2
Service: 8.2
Location: 10
Room Quality: 7.2
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 8.2
O
Omar • family_with_children • ps
1
ازبله
Pros:

لايوكل

Cons:

وضع صعب صعب

2026-01-19 • via Nuitee
Əhmədov • extended_group • az
10
2025-12-30 • via Nuitee
S
Salimzade • family_with_children • az
10
Pros:

All is very good

2025-11-24 • via Nuitee
A
Ahmed • couple • de
6
2025-11-06 • via Nuitee
A
ALIALHADI • extended_group • tr
8
2025-10-31 • via Nuitee
K
Kafķasyilmaz • couple • tr
10
Pros:

Hotel sehr sauber Zimmer groß bett sehr sauber u. Bequem alles Top Frühstück büfe viel Auswahl Lage Zentrum zu fuss alles erreichbar nur 3 geh Minute vor Ort Ausflüge Touren inland Flüge buchbar Preise sind okay 20 Euro/950 Lira alle Touren beginnen 9:00 bis alle Stationen besucht sind 19/20 Uhr wieder zurück macht voll Spaß Natur Fahrer hat sehr Spaß gemacht Lage einfach super.

2025-10-24 • via Nuitee
A
Adel
6
Pros:

Location is great

2025-09-25 • via Nuitee
A
ahmed
2
Pros:

The rooms was not clean and contains bugs.
Employees was not helpful or friendly with us, they left us waiting about half an hour while the receptionist finished chatting.

2025-08-19 • via Nuitee
A
abdelraheem
4
Poor hygiene
Pros:

I booked this hotel for my family but it wasnt same as information in hotels.com , they changed for us later , breakfast is not too bad , bedroom wasnt clean and water in bathroom from sink was dirty i cant understand why water was stink, staff were understandable and ready for help all time , internet access was poor , only location and air conditioning is excellent

2025-08-04 • via Nuitee
C
Christoph
6
Pros:

Die Lagecdes Hotels ist sensationell. Auch die Zimmergröße war hervorragend für 5 Personen. Das Objekt und die Zimmer sind in die Jahre gekommen.

2025-07-30 • via Nuitee
Y
Yasir • extended_group • om
5
2025-07-29 • via Nuitee
W
WAEL
4
Pros:

The hotel is really great in location, staff, somehow fine.
But, it is out dated, rotten, fungus around, more in WC. Broken shower.

2025-07-21 • via Nuitee
K
Kemal
4
Pros:

Otelin konumu merkezi ancak temizlik vasat altı, müşterilere kullanılım için verilen malzemeler kalitesiz.

2025-07-18 • via Nuitee
H
Hamed • couple • sa
10
2025-07-17 • via Nuitee
M
Maha • family_with_children • sa
1
الخدمات ضعيفه والمكان غير مريحه
Pros:

موقع فقط

Cons:

أقمت ليلة واحدة في فندق سوميلا بارك، وكانت تجربة غير مريحة أبدًا.
الغرفة لم تكن نظيفة، والرائحة مزعجة، والمكان غير مهيأ للراحة.
الخدمة ضعيفة، ولا يوجد اهتمام بالنزلاء.
اضطررت للمغادرة وعدم إكمال الحجز بسبب سوء الوضع.
لا أنصح به إطلاقًا

لا انصح فيه الدور السابع لا يوجد مصعد تعبت انا واطفالي

2025-07-15 • via Nuitee
A
Alonzi • family_with_children • sa
1
سيئه
Pros:

الموظفين للآسف يحتاجون يطورون نفسهم للتعامل مع السايح
المواقف بعيده

Cons:

الموظفين للآسف يحتاجون يطورون نفسهم للتعامل مع السايح
المواقف بعيده

2025-07-11 • via Nuitee
P
Polytimi • with friends • gr
7
Good
Pros:

The location was perfect!!

2025-04-23 • via Nuitee
M
Maria • young couple • gb
8
It was very comfortable
Pros:

Very central location, very helpful staff and very clean

2025-04-19 • via Nuitee
N
N.orhan
6
Pros:

İlgi alakaları çok iyi olmakla beraber kahvaltıları çok kötüydü konuk olarak muhteşem bir konumda yürüyerek çarşıya 1 dk

2025-03-29 • via Nuitee
R
Rashwan • family with young children • eg
7
Good
2025-01-13 • via Nuitee