Sumela Park Hotel

Hotels
8.3 (162 reviews)
İskenderpaşa Mahallesi Şehit ibrahim Karaoğlanoğlu Caddesi No:14 Trabzon , Trabzon , tr
+90 462 323 13 53

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast variety
Cons:
Poor cleanliness
Unhelpful staff
Outdated rooms

Categories

Cleanliness
6.2
Several reviews noted poor cleanliness with mentions of bugs, dirty sinks, and rooms not being clean.
Service
8.2
Mixed reviews on service; some staff were described as unhelpful and lacking attention.
Location
10
Consistently praised for its excellent location, making it easy to access attractions.
Room Quality
7.2
Some reviews mentioned outdated and poorly maintained rooms, including issues like fungus.
Amenities
8.7
Limited mentions but breakfast is described as decent; other amenities showed mixed reviews.
Value for Money
9.2
Pricing was mentioned as reasonable but overall experience did not align with expectations.
Food and Beverage
8.7
Breakfast noted as having a good variety but not exceeding expectations overall.
Overall Experience
8.2
General sentiment indicates disappointment due to cleanliness and service issues despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:05

Property Description

Terrace with City View
Sumela Park Hotel, nestled in the heart of Trabzon, boasts a charming terrace that offers breathtaking views of the city. Relax and unwind while taking in the picturesque surroundings right from the comfort of your accommodation.

Convenient Tour Desk
Explore the local attractions with ease as the hotel provides a dedicated tour desk to assist you in planning your daily tours. Uncover the hidden gems of Trabzon with the help of knowledgeable staff who can guide you to the must-see spots in the area.

Comfortable Accommodation
Experience a peaceful stay in the soundproof rooms and suites at Hotel Sumela Park. From the cozy beds to the well-equipped private bathrooms, every detail is designed to ensure your comfort and relaxation during your visit.

Book now to indulge in a delightful stay at Sumela Park Hotel and make the most of your time in Trabzon!

Important information:

Please note that all couples must present a marriage certificate upon check-in.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 162 reviews
Cleanliness: 6.2
Service: 8.2
Location: 10
Room Quality: 7.2
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 8.2
A
Ahmed Alaiwi • solo_traveller • bh
5
My blame on booking.com, too difficult to reach customer service and theres always a mistakes
Pros:

Location and room size is big

Cons:

Small bathroom, not clean, very poor breakfast, water pressure weak in th toilet and difficult to adjusted between hot and cold water. Not changing towels.

2026-08-29 • via Nuitee
M
Maha • family_with_children • sa
7
اقامه جيده
Pros:

قربه من الميدان
الغرفه وسيعه

Cons:

الموظف بدون اسلوب تشدد في بطاقات دخول الغرف

2026-08-20 • via Nuitee
A
ABD EL RAHMAN • solo_traveller • il
2
Pros:

Location

Cons:

The rooms

2026-08-16 • via Nuitee
N
Nasser • extended_group • sa
3
It’s ok
Pros:

Location

Cons:

The price

2026-08-12 • via Nuitee
S
shinawe • family_with_children • il
1
Cons:

צוות עצבני

2026-08-06 • via Nuitee
זידאן • solo_traveller • il
1
Pros:

غرف غير نظيفه

Cons:

معامله سيئه

2026-08-02 • via Nuitee
K
Kakhaber • family_with_children • ge
10
2026-06-06 • via Nuitee
E
Evgen • family_with_children • ru
8
2026-05-21 • via Nuitee
Михаил • family_with_children • ru
9
2026-03-26 • via Nuitee
O
Omar • family_with_children • ps
1
ازبله
Pros:

لايوكل

Cons:

وضع صعب صعب

2026-01-19 • via Nuitee
Əhmədov • extended_group • az
10
2025-12-30 • via Nuitee
S
Salimzade • family_with_children • az
10
Pros:

All is very good

2025-11-24 • via Nuitee
A
Ahmed • couple • de
6
2025-11-06 • via Nuitee
A
ALIALHADI • extended_group • tr
8
2025-10-31 • via Nuitee
K
Kafķasyilmaz • couple • tr
10
Pros:

Hotel sehr sauber Zimmer groß bett sehr sauber u. Bequem alles Top Frühstück büfe viel Auswahl Lage Zentrum zu fuss alles erreichbar nur 3 geh Minute vor Ort Ausflüge Touren inland Flüge buchbar Preise sind okay 20 Euro/950 Lira alle Touren beginnen 9:00 bis alle Stationen besucht sind 19/20 Uhr wieder zurück macht voll Spaß Natur Fahrer hat sehr Spaß gemacht Lage einfach super.

2025-10-24 • via Nuitee
A
Adel
6
Pros:

Location is great

2025-09-25 • via Nuitee
A
ahmed
2
Pros:

The rooms was not clean and contains bugs.
Employees was not helpful or friendly with us, they left us waiting about half an hour while the receptionist finished chatting.

2025-08-19 • via Nuitee
A
abdelraheem
4
Poor hygiene
Pros:

I booked this hotel for my family but it wasnt same as information in hotels.com , they changed for us later , breakfast is not too bad , bedroom wasnt clean and water in bathroom from sink was dirty i cant understand why water was stink, staff were understandable and ready for help all time , internet access was poor , only location and air conditioning is excellent

2025-08-04 • via Nuitee
C
Christoph
6
Pros:

Die Lagecdes Hotels ist sensationell. Auch die Zimmergröße war hervorragend für 5 Personen. Das Objekt und die Zimmer sind in die Jahre gekommen.

2025-07-30 • via Nuitee
Y
Yasir • extended_group • om
5
2025-07-29 • via Nuitee