Novotel Guwahati GS Road

Hotels
•
Novotel
9.2 (778 reviews)
G S Road Downtown Dispur Assam , Guwahati , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good location
Delicious breakfast
Cons:
Missing kids play area
Some cleanliness issues noted
Service level fluctuated in some instances.

Categories

Cleanliness
8.56
Some issues reported with cleanliness near the toilet.
Service
9.83
Overall strong positive sentiment towards staff hospitality and assistance.
Location
9.57
Central location with easy access; positively mentioned.
Room Quality
9.02
Rooms were described as comfortable and nicely designed.
Amenities
8.55
Kids play area was noted as missing, but other amenities found satisfactory.
Value for Money
9.51
Overall experience deemed worth the cost.
Food and Beverage
9.06
Breakfast was varied and praised; food quality generally satisfactory.
Overall Experience
9.53
Overall positive experience with memorable elements highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:06

Property Description

Infinity Pool and Bar for Ultimate Relaxation:
Indulge in luxury at Novotel Guwahati GS Road with its stunning infinity pool and vibrant bar, perfect for unwinding after a day of exploring.

Wellness and Fitness Facilities:
Stay active and rejuvenated during your stay with access to the hotel's spa and fitness centre, ensuring a holistic experience for all guests.

Delicious Dining Options for Every Palate:
Satisfy your cravings at the on-site restaurant offering a diverse range of international and Asian delicacies, including Halal and Vegetarian choices, complemented by a hearty breakfast spread each morning.

Experience comfort, convenience, and exceptional hospitality at Novotel Guwahati GS Road. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GAU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 778 reviews
Cleanliness: 8.56
Service: 9.83
Location: 9.57
Room Quality: 9.02
Amenities: 8.55
Value for Money: 9.51
Food and Beverage: 9.06
Overall Experience: 9.53
V
Vivekanand • solo_traveller • gb
8
2026-05-02 • via Nuitee
S
seema • couple • in
8
2026-04-30 • via Nuitee
D
Devendra • solo_traveller • in
10
2026-04-30 • via Nuitee
S
Sanjay Kumar • family_with_children • in
8
2026-04-29 • via Nuitee
N
Nilesh • extended_group • in
10
2026-04-24 • via Nuitee
N
Neeraj • family_with_children • in
8
Pros:

Complete team specifically Team at Restaurant. They serve with a smile and are really helpful. Best wishes to the team.....

Cons:

The size of the room as it nowhere is accommodative for a family of four... Need to be reviewed...

2026-04-21 • via Nuitee
S
Sightseer16758280908 • Business
10
It was great
Pros:

I stayed in Guwahati Novotel, I loved their services staff were really nice they were polite, at the reception Nayan , Alina and anya were really sweet. Had a great time .

2026-04-18 • via Tripadvisor
A
Ahmed Faisal Fakhrul Islam • family_with_children • in
1
Horrible for a 5 star hotel
Pros:

The staff were okay.

Cons:

The hotel seems haunted, so many things are broken and damaged in the room. The hotel seems well understaffed. We stayed 7 nights and breakfast was same everyday. The location is really bad. It doesn't feel 5 star at all. Its spooky. Its a complete mess. I'd never visit again. I usually stay in vivanta and radisson. Wont make the mistake of choosing novotel again. The staff also seemed desperate for money. They asked us to clear our bill the second day. Vivanta and radissson we always cleared our bills on the very last day. Avoid the hotel its a mess and i feel its gonna shut down very soon. Its surviving through customers who only book meetings and lunch and dinner. The pool area seems abandoned. Imagine a 5 star hotel and they be like we do not serve drinks up there. So just avoid coz you pay the same amount and get vivanta or radisson.

2026-04-18 • via Nuitee
S
Sanjit • family_with_children • in
10
Excellent
Pros:

The room was clean, well-maintained, and very comfortable, making the stay pleasant and relaxing. The city view room on the 7th floor was particularly impressive, offering a beautiful and refreshing view of the surrounding area, especially during the morning and evening hours. The higher floor also provided a quieter environment, away from street noise, which added to the overall comfort.

The staff were courteous, friendly, and always willing to assist with any requests. Overall, the combination of a comfortable room, excellent city view, and supportive staff made for a very satisfying stay.

Cons:

Nothing as such

2026-04-16 • via Nuitee
C
Camper43714974161 • Business
10
Excellent service throughout my stay
Pros:

I would like to share my sincere appreciation for the excellent service provided by Miss Juhi from the housekeeping team. She is extremely diligent, polite, and attentive to every detail. Her work is always neat and thorough, and she consistently ensures a clean and comfortable environment.

Her positive attitude and dedication truly stand out, making a noticeable difference in the overall experience. It is clear that she takes great pride in her work, and her efforts do not go unnoticed.

Thank you, Miss Juhi, for your hard work and commitment. Keep up the great job!

2026-04-15 • via Tripadvisor
S
Samstains007 • Business
10
Appreciating Shahnaz for her stupendous work!
Pros:

Excellent experience. Staff Shahnaz was so kind and warm helping us with all the process to check in.

2026-04-14 • via Tripadvisor
J
Jan Jaap • solo_traveller • nl
8
2026-04-14 • via Nuitee
S
saurabh • couple • in
9
2026-04-13 • via Nuitee
M
Meander47825744386 • Solo travel
10
Hospitality
Pros:

Prijoy pegu was exceptional
Thank you so much for your service
Would rate him
10/10

2026-04-12 • via Tripadvisor
F
Freedom18940024472 • Family
10
Great food and service
Pros:

Had an excellent experience, very good food, affordable price, and very good staff members, excellent service by Lily and Prijoy, Much appreciated for their service.

2026-04-12 • via Tripadvisor
T
Techi Nyishi HITLAR • family_with_children • in
9
Stay well
Pros:

Food and ambience

Cons:

Not this time

2026-04-08 • via Nuitee
2
211komalk • Business
8
regarding staff it was amazing
Pros:

staff was amazing room was also good and specially front office like jupitara , Cardin, Dhruba

2026-04-07 • via Tripadvisor
M
Mobile01084878056 • Friends getaway • Guwahati, Kamrup Metropolitan District, Assam
10
Evening out
Pros:

‎I had a great experience at 188 Restaurant. The ambiance was warm, inviting, and perfectly set for a relaxing time. The food was delicious, with good quality and taste, and the drinks were equally refreshing and well-prepared.
‎
‎The staff behavior was polite and welcoming, which made the overall experience even better. Their service was attentive and ensured comfort throughout the visit.
‎
‎Overall, 188 Restaurant offers a pleasant dining experience with a great combination of ambiance, food, drinks, and excellent customer service.
‎
‎Special mention:- Khushi, Sara, Lili, Ajinta and Jessica

2026-04-07 • via Tripadvisor
R
Resort665624 • Friends getaway
10
Very Good
Pros:

I have stayed for 4days . Hospitality was awesome. Each and every staff member was very cooperative Specifically Khusida and Ramesh. Hotel is good and very pleasant.

2026-04-06 • via Tripadvisor
Y
Yadav • solo_traveller • in
10
Pros:

Loved the room and the staff

Cons:

The AC wasn't working properly

2026-04-05 • via Nuitee