Quays Hotel

Hotels
9 (2512 reviews)
60 Beach Road , Batemans Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Outdoor furniture
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price for quality
Room noise issues
Inconsistencies with food service

Categories

Cleanliness
8.5
Overall cleanliness of rooms was highlighted positively, but some reports of odour and issues indicate room for improvement.
Service
10
Staff were frequently praised for their friendliness and help, notably in handling issues.
Location
9.5
The location is consistently regarded as convenient, with positive mentions of the proximity to attractions.
Room Quality
8.5
Rooms are noted for comfort and amenities but some issues were reported, such as noise and cleanliness concerns.
Amenities
9
Basic amenities received positive mentions, with some concerns about the restaurant's inconsistent hours.
Value for Money
8.5
Some guests felt the price was high for the quality received, indicating a mismatch in value.
Food and Beverage
8.5
The restaurant quality was praised but faced criticism for closing hours and availability.
Overall Experience
9.5
General feedback suggests a positive experience, with many would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Amenities
Indulge in air-conditioned rooms with internet access, TV, and tea/coffee facilities, ensuring a comfortable stay at Quays Hotel.

Exquisite Dining Experience
Savor a culinary journey at The Sandbar Restaurant, offering a 5-course Degustation Menu for dinner from Wednesday to Saturday.

Unique Property Charm
Explore the 2-storey property, though stairs lead to upstairs rooms, and revel in the quaint ambiance. Book now for an unforgettable experience at Quays Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2512 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
M
Matt • couple • au
9
Pros:

Cleanliness was first class, staff were friendly and location was perfect.

Cons:

Only gripe from us was that the bed was maybe a bit too firm.

2026-03-07 • via Nuitee
K
King Leung • solo_traveller • au
9
2026-03-07 • via Nuitee
C
Christa • extended_group • au
8
A modern motel experience
Pros:

The motel itself looks modern and there's a small, free car park out the front. The rooms are keyless entry with a code that changes on every stay, so it feels very secure. We had a King size bed & a single in our room, as well as a sofa and a workbench with the usual kettle/toaster etc. which gave us ample space for unpacking and breakfasting etc. We didnt expect the Nespresso machine, that was a bonus. The gentleman on reception was friendly, there were signs about being quiet after a certain time and the overall vibe of the place was good. More upmarket than a lot of hotels you see, but not overcharging for the privilege.

Cons:

The all grey colour scheme makes the place feel a little cold and clinical, but that's not massively important when the facilities are all there and of a decent standard.

2026-03-07 • via Nuitee
J
Jack • couple • au
8
2026-03-07 • via Nuitee
B
Ben • solo_traveller • au
8
2026-03-06 • via Nuitee
K
Kristof • solo_traveller • be
8
Very nice motel
Pros:

Location

Cons:

Nothing special

2026-03-06 • via Nuitee
W
Wendy • couple • au
8
Pros:

Very clean and comfortable
Hotel in a great position on the waterfront .
Very nice bathroom

2026-03-05 • via Nuitee
B
Bevan • solo_traveller • au
10
Nicole was super friendly and helpful
2026-03-05 • via Nuitee
N
Natalie • couple • au
10
2026-03-05 • via Nuitee
C
Cameron • couple • au
9
Great stay
Pros:

Clean/ comfortable / friendly staff

2026-03-05 • via Nuitee
B
Bianca • couple • au
9
A wonderful stay, in a very clean room, friendly staff & excellent on-site restaurant.
Pros:

Extremely clean, well appointed room. Had toaster, kettle, coffee machine and crockery/cutlery for 3.
Excellent on-site Thai restaurant.
Wonderfully friendly reception staff (Nicole).

2026-03-05 • via Nuitee
S
Shannon • extended_group • au
8
2026-03-05 • via Nuitee
D
Denise • extended_group • au
10
Exactly as we expected.
Pros:

It was clean, lots of room and exactly what we needed for our short stay.

Nicole was amazing. Made sure we could access our room for late arrival and greeted us in the morning to make sure our stay was as we expected.

Cons:

Nothing.

2026-03-04 • via Nuitee
T
Traveling Gypsy • couple • au
10
Pros:

Fresh and clean
Very friendly staff

2026-03-04 • via Nuitee
W
Will • couple • au
10
Very pleasant.
Pros:

Nicole was exceptional on our arrival and during our stay. Location, cleanliness and facilities were great. Great choice.

Cons:

We found the bed a bit hard.

2026-03-04 • via Nuitee
P
Pierre • couple • au
10
2026-03-03 • via Nuitee
V
Vas • family_with_children • au
9
Pros:

Good central location, very friendly staff and clean facilities.

Cons:

Nothing we didnt like.

2026-03-02 • via Nuitee
L
lynda • couple • gb
8
Pros:

Friendly, efficient check in & large room- all as described

Cons:

N/A

2026-03-01 • via Nuitee
C
Christine • couple • au
8
2026-03-01 • via Nuitee
M
Michael • couple • au
9
2026-03-01 • via Nuitee