Quays Hotel

Hotels
9 (2615 reviews)
60 Beach Road , Batemans Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Outdoor furniture
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price for quality
Room noise issues
Inconsistencies with food service

Categories

Cleanliness
8.5
Overall cleanliness of rooms was highlighted positively, but some reports of odour and issues indicate room for improvement.
Service
10
Staff were frequently praised for their friendliness and help, notably in handling issues.
Location
9.5
The location is consistently regarded as convenient, with positive mentions of the proximity to attractions.
Room Quality
8.5
Rooms are noted for comfort and amenities but some issues were reported, such as noise and cleanliness concerns.
Amenities
9
Basic amenities received positive mentions, with some concerns about the restaurant's inconsistent hours.
Value for Money
8.5
Some guests felt the price was high for the quality received, indicating a mismatch in value.
Food and Beverage
8.5
The restaurant quality was praised but faced criticism for closing hours and availability.
Overall Experience
9.5
General feedback suggests a positive experience, with many would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Amenities
Indulge in air-conditioned rooms with internet access, TV, and tea/coffee facilities, ensuring a comfortable stay at Quays Hotel.

Exquisite Dining Experience
Savor a culinary journey at The Sandbar Restaurant, offering a 5-course Degustation Menu for dinner from Wednesday to Saturday.

Unique Property Charm
Explore the 2-storey property, though stairs lead to upstairs rooms, and revel in the quaint ambiance. Book now for an unforgettable experience at Quays Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2615 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
P
Peter • solo_traveller • au
9
Pros:

I was permitted to leave my car in an off street area for 2 days while I walked the Murramarang coast walk

2026-04-18 • via Nuitee
I
Ian • solo_traveller • au
9
Excellent location across the road from the Marina. Very clean, with easy coded access to accommodation
Pros:

Fantastic shower. Easy coded entry to accommodation

Cons:

Everything met expectations

2026-04-18 • via Nuitee
L
Lee • family_with_children • au
9
Would definately go back. Great value for location & nice hotel.
Pros:

Very central, and comfortable. Great service & very accommodating.

Cons:

There was some dust & cobwebs which had obviously been there a little while.

2026-04-18 • via Nuitee
W
Wilson • couple • au
10
2026-04-17 • via Nuitee
E
Elizabeth • couple • au
10
It was our 50th wedding anniversary.. honeymoon was at the Bay so decided to return ..
Pros:

The space ..the beautiful water pressure in the shower..the size of the television..

The toiletries supplied were beautiful… loved the coffee machine..we will definitely recommend this place to family and friends..

Cons:

There is nothing that disappointed us..

2026-04-17 • via Nuitee
S
Stephen • couple • au
9
2026-04-17 • via Nuitee
L
Leonie • extended_group • au
9
A hidden gem that is more spacious than the photos show, maintained to exceptionally high standards
Pros:

The photos on Booking.com really don't do this place justice! It was incredibly spacious with a lovely, large bathroom. I noticed a bit of water on the floor and alerted the owners; they attended to it promptly and found it was just a spill that had been missed. I was shocked to learn the room was renovated ten years ago, as everything looks so fresh and modern. The owners clearly take a huge amount of pride in cleaning and maintaining the property.

Cons:

Nothing—it was much better than expected!

2026-04-17 • via Nuitee
A
Annemarie • family_with_children • au
9
2026-04-16 • via Nuitee
B
Brett • couple • au
7
Was a good adequate stay.
Pros:

Easy and accommodating

Cons:

Air conditioning didn’t work on heat cycle

2026-04-16 • via Nuitee
S
Steven • solo_traveller • au
10
2026-04-15 • via Nuitee
E
Emma • solo_traveller • au
10
Pros:

Close to town centre, easy check-in, quiet

2026-04-15 • via Nuitee
O
Oldcarlovers • couple • au
8
Enjoyable, comfortable stay with good amenities with coffee maker close to town and tourist activiti
Pros:

Lovely room, comfortable king bed, good amenities including great shower and bathroom close to town, restaurants and good parking facilities and friendly staff.

Cons:

All good except some road noise early in the morning.

2026-04-15 • via Nuitee
C
Craig • couple • au
10
2026-04-15 • via Nuitee
S
Steve • couple • au
10
Would stay again, and eat elsewhere
Pros:

Check in staff excellent and cleaners actually quite friendly
Easy walking distance to the town, to a choice of two social clubs, the marina and coffee shops. Fairly large room with a sofa. Excellent hot water in the shower, and large towels, the way I like them.
Well equipped wardrobe and tea/coffee making facilities. The grounds were well kept with gazebos and garden games

Cons:

Not much guidance on guest parking. Some guests backed their vehicles in contaminating the air into the apartments. Followed by early leavers starting their engines and not being very considerate as they loaded vehicles and opened/closed doors several times.
The on-site restaurant is Thai, and not the best I've experienced. Food left a lot to be considered (Manager notified), and not very authentic (I expected more light and fragrant rather than heavy and Indian styled)

2026-04-15 • via Nuitee
D
Daniel • solo_traveller • au
10
2026-04-14 • via Nuitee
N
Naomi • couple • au
10
Pros:

We loved the room with the spa close to the Ocean and the coffee machine!
We also had dinner at the Thai restaurant and we really enjoyed it.

2026-04-14 • via Nuitee
F
Frank Peng2018 • extended_group • au
7
Pros:

The location and environment are both good.

2026-04-14 • via Nuitee
R
Reynolds • couple • au
9
Pros:

Room were exceptional clean

2026-04-13 • via Nuitee
P
Pramey • family_with_children • au
9
Pros:

Excellent location and well maintained motel. Cleanliness was at best and stay was relaxing.

2026-04-13 • via Nuitee
D
David • solo_traveller • au
10
Pros:

Friendly service close to water

Cons:

Nothing

2026-04-13 • via Nuitee