Quays Hotel

Hotels
9 (2928 reviews)
60 Beach Road , Batemans Bay , AU
+61 2 4472 9777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price for quality
Room noise issues
Inconsistencies with food service

Categories

Cleanliness
8.5
Overall cleanliness of rooms was highlighted positively, but some reports of odour and issues indicate room for improvement.
Service
10
Staff were frequently praised for their friendliness and help, notably in handling issues.
Location
9.5
The location is consistently regarded as convenient, with positive mentions of the proximity to attractions.
Room Quality
8.5
Rooms are noted for comfort and amenities but some issues were reported, such as noise and cleanliness concerns.
Amenities
9
Basic amenities received positive mentions, with some concerns about the restaurant's inconsistent hours.
Value for Money
8.5
Some guests felt the price was high for the quality received, indicating a mismatch in value.
Food and Beverage
8.5
The restaurant quality was praised but faced criticism for closing hours and availability.
Overall Experience
9.5
General feedback suggests a positive experience, with many would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Amenities
Indulge in air-conditioned rooms with internet access, TV, and tea/coffee facilities, ensuring a comfortable stay at Quays Hotel.

Exquisite Dining Experience
Savor a culinary journey at The Sandbar Restaurant, offering a 5-course Degustation Menu for dinner from Wednesday to Saturday.

Unique Property Charm
Explore the 2-storey property, though stairs lead to upstairs rooms, and revel in the quaint ambiance. Book now for an unforgettable experience at Quays Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 2928 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
V
Virginia • couple • au
9
Very clean, comfortable and beautifully updated
Pros:

Very clean, comfortable bed, great bathroom. Environmentally friendly fixed soap etc dispensers. Well furbished.

Cons:

Only thing was having to get out of bed to turn on and off the bedside lights

2026-09-12 • via Nuitee
T
Tom • couple • au
8
Decent basic motel with a very warm welcoming but maybe not suited for a young family without heating in that second roo
Pros:

Staff were brilliant and we felt very welcome

Rooms were clean and beds were comfortable

Cons:

Second bedroom lacked any heating which made it essentially unusable at all!!! Bathroom could also have benefited from a heater of some sort as it was freezing

Thai restaurant onsite was very average (although maybe not same owners )

2026-09-12 • via Nuitee
B
Ben • solo_traveller • au
7
Pros:

Very clean and modern, comfy bed, great location, good valve for money.

Cons:

Shower fan very loud, front window not lockable (major security issue!), no way to lock door from the inside to stop toddlers leaving the room during the night and entering a high balcony, busy carpark or at worse the road outside, bins way to small.

2026-09-11 • via Nuitee
R
Renea • solo_traveller • au
8
2026-09-10 • via Nuitee
R
Roger • solo_traveller • au
9
Pros:

Giant sized rooms.

2026-09-10 • via Nuitee
K
Kerry • couple • au
7
Good value for money
Pros:

Great position, fabulous shower which to me is important

2026-09-10 • via Nuitee
M
Maria • family_with_children • au
8
2026-09-10 • via Nuitee
R
Ruby • solo_traveller • au
10
2026-09-07 • via Nuitee
J
Jessica • solo_traveller • au
10
Great stop
Pros:

Friendly staff - Rob in reception was great!, Easy check in and check out, clean, comfortable, and good location.

2026-09-07 • via Nuitee
G
Gabrielle • solo_traveller • au
8
2026-09-06 • via Nuitee
T
Tarik • solo_traveller • fr
9
2026-09-03 • via Nuitee
Y
ying • solo_traveller • au
8
2026-09-03 • via Nuitee
Y
ying • solo_traveller • au
8
2026-09-03 • via Nuitee
A
Alison • couple • au
8
We thoroughly enjoyed our stay in this lovely town. This hotel is a great base to explore the region from.
Pros:

Just over the road from the water and an easy walk to shops.

Cons:

It was all good.

2026-09-02 • via Nuitee
N
Natalie • solo_traveller • au
8
2026-09-02 • via Nuitee
F
Frank • couple • au
7
2026-09-02 • via Nuitee
I
Ian • solo_traveller • au
9
2026-09-02 • via Nuitee
W
WJKelly • solo_traveller • au
8
Pros:

Clean well appointed room and bathroom with separate toilet which was a plus and quite rare. Very comfortable bed and attractive decor.

Cons:

Only improvements would have been a milk frother or microwave to heat milk for the pod coffee machine

2026-09-01 • via Nuitee
Q
Quan • couple • au
10
The exterior looks low-key and and assuming but inside it is brand new
Pros:

Very nice

2026-08-31 • via Nuitee
I
Ian • solo_traveller • au
8
2026-08-31 • via Nuitee