Quays Hotel

Hotels
9 (2615 reviews)
60 Beach Road , Batemans Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Outdoor furniture
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price for quality
Room noise issues
Inconsistencies with food service

Categories

Cleanliness
8.5
Overall cleanliness of rooms was highlighted positively, but some reports of odour and issues indicate room for improvement.
Service
10
Staff were frequently praised for their friendliness and help, notably in handling issues.
Location
9.5
The location is consistently regarded as convenient, with positive mentions of the proximity to attractions.
Room Quality
8.5
Rooms are noted for comfort and amenities but some issues were reported, such as noise and cleanliness concerns.
Amenities
9
Basic amenities received positive mentions, with some concerns about the restaurant's inconsistent hours.
Value for Money
8.5
Some guests felt the price was high for the quality received, indicating a mismatch in value.
Food and Beverage
8.5
The restaurant quality was praised but faced criticism for closing hours and availability.
Overall Experience
9.5
General feedback suggests a positive experience, with many would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Amenities
Indulge in air-conditioned rooms with internet access, TV, and tea/coffee facilities, ensuring a comfortable stay at Quays Hotel.

Exquisite Dining Experience
Savor a culinary journey at The Sandbar Restaurant, offering a 5-course Degustation Menu for dinner from Wednesday to Saturday.

Unique Property Charm
Explore the 2-storey property, though stairs lead to upstairs rooms, and revel in the quaint ambiance. Book now for an unforgettable experience at Quays Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2615 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
H
Hin Tat Tony • couple • au
10
2026-03-21 • via Nuitee
M
Mr ED • couple • au
9
2026-03-21 • via Nuitee
E
Eva and Peter • couple • au
10
Pros:

Clean and comfortable.

2026-03-21 • via Nuitee
H
Huan Boon • couple • sg
10
Perfect!
Pros:

Super clean. Room is new. Very convenient and comfortable.

Cons:

Nil

2026-03-21 • via Nuitee
P
pedro robisson • extended_group • br
10
2026-03-21 • via Nuitee
L
Lyndon • solo_traveller • au
10
Pros:

Cleanliness and presentation of room was excellent. Facilities in room of high standard. Good quality towels and linen. Parking was excellent - right in front of room. Quiet location. Comfortable beds. Coffee maker!!

Cons:

Basin outside bathroom inconvenient - difficult to reach.

2026-03-21 • via Nuitee
J
John • couple • au
10
Weekend break to unwind from a few very stressful weeks and it worked! Loved JJ’s restaurant directly across from the Mo
Pros:

Comfortable, clean and great location

Cons:

Nothing

2026-03-21 • via Nuitee
L
Lindi • couple • gb
9
Super comfy nights sleep and welcoming staff.
Pros:

Fantastic location, we were able to walk easily to restaurants and pubs with a lovely view of the water. Staff were super friendly and helpful with guiding us with what to do in the area. Also had a lovely nights sleep.

2026-03-20 • via Nuitee
M
MAXWELL • couple • au
7
Average at best
Pros:

Location

Cons:

16 starirs to the room ..
Spa bath tall with no step or safety handles
Reception staff did not even respond to our departure , just gave a grunt ..

2026-03-19 • via Nuitee
S
SHARON • couple • au
7
2026-03-18 • via Nuitee
E
Elisha • family_with_children • au
7
2026-03-18 • via Nuitee
D
Daniel • couple • au
8
2026-03-18 • via Nuitee
M
Mary L • couple • au
10
Road trip
Pros:

The rooms were quiet, modern, clean and presentable. Ample parking onsite

Cons:

Cobwebs in the bathroom above the toilet

2026-03-18 • via Nuitee
W
Wayne • couple • au
8
The staff were polite . The hotel met expectations as seen on internet.
Pros:

The restaurant on the premises,

Cons:

Distance from shops.

2026-03-17 • via Nuitee
L
Lise • couple • ca
9
2026-03-17 • via Nuitee
R
Roelf • couple • au
9
Pros:

All good

2026-03-17 • via Nuitee
S
Sharon • extended_group • au
10
2026-03-17 • via Nuitee
G
Gill • couple • au
8
A great and generous stay, sadly marred by bad design
Pros:

Good location, clean and extra amenities

Cons:

The wet area between main room and bathroom is raised 2cm and tripped twice. The sink is high and recessed, anyone below average height or most women may need to stand on tiptoes to use it.

2026-03-16 • via Nuitee
K
Ken • extended_group • au
8
Pros:

Seafood restaurant near by was great.

Cons:

A slightly raised floor going up to the bathroom in our room, which was a trip hazard. We were travelling with an elderly lady, which made it a bit dangerous.

2026-03-15 • via Nuitee
M
Maria • family_with_children • au
8
2026-03-14 • via Nuitee