Quays Hotel

Hotels
9 (2757 reviews)
60 Beach Road , Batemans Bay , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Outdoor furniture
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price for quality
Room noise issues
Inconsistencies with food service

Categories

Cleanliness
8.5
Overall cleanliness of rooms was highlighted positively, but some reports of odour and issues indicate room for improvement.
Service
10
Staff were frequently praised for their friendliness and help, notably in handling issues.
Location
9.5
The location is consistently regarded as convenient, with positive mentions of the proximity to attractions.
Room Quality
8.5
Rooms are noted for comfort and amenities but some issues were reported, such as noise and cleanliness concerns.
Amenities
9
Basic amenities received positive mentions, with some concerns about the restaurant's inconsistent hours.
Value for Money
8.5
Some guests felt the price was high for the quality received, indicating a mismatch in value.
Food and Beverage
8.5
The restaurant quality was praised but faced criticism for closing hours and availability.
Overall Experience
9.5
General feedback suggests a positive experience, with many would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Luxurious Amenities
Indulge in air-conditioned rooms with internet access, TV, and tea/coffee facilities, ensuring a comfortable stay at Quays Hotel.

Exquisite Dining Experience
Savor a culinary journey at The Sandbar Restaurant, offering a 5-course Degustation Menu for dinner from Wednesday to Saturday.

Unique Property Charm
Explore the 2-storey property, though stairs lead to upstairs rooms, and revel in the quaint ambiance. Book now for an unforgettable experience at Quays Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2757 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
Jessica couple au
10
2026-05-30 via Nuitee
S
Stan solo_traveller au
7
Thank you!
Pros:

Hi I have enjoyed my stays at Quays and appreciate the cleanliness and friendly staff.

Cons:

I was next to the restaurant and stairs floodlight, so it was a bit more difficult to sleep due to noise/light. Other than that it was fantastic. Thanks very much.

2026-05-29 via Nuitee
J
James solo_traveller au
10
2026-05-29 via Nuitee
J
Janet solo_traveller au
9
Pros:

Location and room size.

Cons:

The room has a shared sink hat can't fit the jug under it to fill . A
lso being short i have to stand on my toes or bring a step stool to be able to clean teeth and wash hands. The basin is set high in the cabinet.

2026-05-27 via Nuitee
V
Venu extended_group au
7
Pros:

Cleanliness

Cons:

Not fully sealed, air gaps through the door and bit cold air, which is not great in winters.

2026-05-26 via Nuitee
Z
Zeb family_with_children au
10
Nice and easy stay
Pros:

Clean and nice

Cons:

N/a

2026-05-26 via Nuitee
I
Isabel solo_traveller au
10
2026-05-25 via Nuitee
A
Alistair couple au
8
2026-05-25 via Nuitee
C
Corinna family_with_children au
9
Clean and spacious, great family room in excellent location
Pros:

Clean, spacious and great location across from the Marina and close to town and restaurants.

2026-05-25 via Nuitee
K
Kevdam couple nc
4
Suffisant pour une nuit de passge
Pros:

Chambre propre

Cons:

Pas d'évier dans la pièce. Le lavabo sert pour la vaisselle et la toilette.

2026-05-25 via Nuitee
P
Peter solo_traveller au
8
Pros:

Comfy bed. Great shower, clean, good value

Cons:

No table and chairs, stained carpet.

2026-05-25 via Nuitee
C
Carl solo_traveller au
9
Clean, comfy, great location
Pros:

Great location, 10 mins walk to town.
Clean recently renovated rooms
Great shower.

Cons:

People smoking in a common smoking area near my room.
Cigarette smoke wafted into the room at 6am.

2026-05-24 via Nuitee
S
Sue solo_traveller au
8
2026-05-24 via Nuitee
S
Sarah extended_group au
10
2026-05-23 via Nuitee
B
Bruce solo_traveller au
10
Pros:

I've stayed here before. The owners are down to earth, very accommodating. The rooms are modern, spacious and clean.

Cons:

Everything was perfect.

2026-05-22 via Nuitee
V
Vicky extended_group au
8
2026-05-22 via Nuitee
Y
Yixin extended_group cn
9
位置方便,干净整洁
Pros:

位置很便利,沿着酒店对面的马路,走到购物中心大概20分钟,澳洲的常见超市coles woolworth 国内也有的Aldi 都有,如果想购物要注意闭店时间,超市一般比较晚(买酒大概晚8点左右就关闭了),购物中心附近有一家中餐金源 量大,炒饭很有锅气。
我们只停留一晚,酒店的设施干净,浴室整洁,整体不错,开车来停车也很方便。

2026-05-21 via Nuitee
T
Tracy couple au
9
Clean, modern and quiet.
Pros:

Super modern and clean

Cons:

Internet kept dropping out. Had to use own hotspot but it was no real issue. Will stay again :)

2026-05-19 via Nuitee
G
Grant solo_traveller au
8
Great motel, close to everything
Pros:

The staff were extremely friendly & helpful. The room was well-appointed, and the bathroom was newly renovated.

Cons:

Street noise was obvious

2026-05-19 via Nuitee
B
Brian couple au
8
2026-05-19 via Nuitee