The Smith House

Hotels
9 (1841 reviews)
Lot. 297, (HSM. 772), Bandar Padang Matsirat, Bandar Padang Matsirat , Pantai Cenang , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Noise issues
Breakfast selection could improve

Categories

Cleanliness
8.46
General sentiment indicates cleanliness is good, though some reviews mention noise and small room issues.
Service
9.43
Consistently praised for being friendly and accommodating across multiple reviews.
Location
9.47
Ideal for airport access and close to amenities, as highlighted in several reviews.
Room Quality
8.92
Rooms are described as comfortable and spacious, but some had minor issues.
Amenities
8.95
Guests enjoyed the pool and breakfast options, with some suggestions for improvement.
Value for Money
8.91
Good value noted based on overall positive experiences.
Food and Beverage
8.46
Breakfast received praise but some reviews indicated it could be improved.
Overall Experience
9.43
Overall guest satisfaction is high, with multiple mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

The Smith House is a cozy hotel located just a short distance away from Telaga Harbour in Kampung Padang Masirat. Guests can indulge in delicious meals at the restaurant, relax with a drink at the on-site bar, and stay connected with free WiFi.

Comfortable Accommodation
Each room is equipped with a flat-screen TV, a kettle, slippers, and free toiletries for a comfortable stay.

Convenient Amenities
With free private parking and a 24-hour front desk, guests can enjoy a hassle-free experience throughout their stay.

Nearby Attractions
Explore nearby attractions like Field of Burnt Rice and Taman Buaya Buaya, perfect for a day of adventure. Langkawi Airport is just a short drive away for easy access.

Book your stay at The Smith House now for a memorable and relaxing getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Any extra guests are charged separately and are to pay directly to the hotel.

Kindly be advised that there is a Compulsory Christmas Eve Dinner at RM100nett/person (Adult) & RM50nett/person/child (Age 4-12yrs) and New Year Eve Dinner at RM120nett/person (Adult) & RM55nett/child (Age 4-12yrs)

The compulsory dinner charges will be applied for all stays accross the above periods.

For Prestigious Events (Acara Utama), a charge of RM6 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia. This charges will be collected upon your check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for MYR 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1841 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
E
Elena • couple • cl
1
Sucio
Cons:

Estaba sucio. Toallas manchadas, almohadas amarillas. Manchas en la ducha. No lo recomiendo.

2026-03-25 • via Nuitee
E
EUGENE • couple • gb
10
Couldn’t have asked for a better hotel everything and it was top class we loved it
Pros:

Excellent location

Cons:

Very modern excellent facilities wow amazing food yum yum

2026-03-20 • via Nuitee
C
Catherine • solo_traveller • au
10
2026-03-20 • via Nuitee
A
Anithra • couple • my
8
Pros:

Overall it’s good

Cons:

I found few tiny cockroaches in the hotel room. On the day we checked out, we were really upset with the staff at the reception. They didn’t help us with the luggages even we were ladies with a baby. They just sat there and ignored while we were carrying the luggages out alone, they didn’t even open the door for us.

2026-03-16 • via Nuitee
P
Parvaz • couple • in
9
Great breakfast. Very close to airport. Clean hotel. Helpful staff. Greagt value for money.
Pros:

The location is close to the airport but far from the main beaches. A clean, professional hotel with great breakfast. The housekeeping was great.

2026-03-16 • via Nuitee
C
carole • couple • fr
8
Nous y avons séjourné deux nuits et donc une seule journée, mais nous avons apprécié
Pros:

Très bel hôtel moderne avec une très belle piscine donnant sur la verdure. En prenant un Grab, nous avons pu faire toutes les activités visite des mangroves et Sky bridge. Période de ramadan donc tout était fermé autour. C’était le seul bémol pour pouvoir aller dîner.

2026-03-12 • via Nuitee
N
Nicolas • extended_group • es
9
Pros:

Habitación muy amplia y limpia

2026-03-12 • via Nuitee
R
REMO • couple • it
9
Perfetto x il lavoro e vicino all' Aereoporto
Pros:

Posizione comodissima a 5' dall'aereoporto. Piscina sul tetto bellissima. Hotel inserito in un piccolo Centro Commerciale con tutto a portata di mano

Cons:

Stanze un pò essenziali.

2026-03-12 • via Nuitee
M
Martin • couple • sk
9
2026-03-12 • via Nuitee
A
Anton • couple • ae
10
Pros:

Nice comfortable hotel nearby the airport

2026-03-11 • via Nuitee
K
Kateřina • couple • cz
9
Pros:

Čisté a klidné ubytování, výborná snídaně.

Cons:

Klimatizace v našem pokoji nefungovala úplně správně, voda ze sprchy trochu protekala na vedlejší záchod.

2026-03-10 • via Nuitee
B
Borja • solo_traveller • es
10
Good choice to stay at the The Smith House, i would repeat it.
Pros:

The hotel was just perfect. I was cheacking for cheaper hotels but they had bad reviews. So i decided to spend a bit more for The Smith House and my stay there was perfect.

Nice and modern hotel, good area and chill, good breakfast buffet, and the employees at the hotel were very kind and helpful. The man at the reception was very kind.

2026-03-09 • via Nuitee
D
Damian • solo_traveller • pl
10
Fajny standard. Fajny basen z naprawdę przyjemną, ciepłą wodą. Bardzo dobre śniadania. Polecam :))
2026-03-08 • via Nuitee
E
Emily • solo_traveller • us
10
2026-03-08 • via Nuitee
E
Eva • couple • fr
8
2026-03-08 • via Nuitee
D
Dounia • couple • fr
10
2026-03-07 • via Nuitee
R
Renee Chantal • solo_traveller • fr
9
Séjour agréable
Pros:

L’accueil et le professionnalisme. Le restaurant

2026-03-06 • via Nuitee
S
Sue • couple • us
1
Don’t DO IT!
Pros:

Close to airport.

Cons:

Stayed 2 different days this week. First stay pillows were free for ADA issues. Second stay, they were going to charge for them. Dicey. Also charged CASH ONLY for storing luggage. Didn’t give us a receipt willingly. Not printed out. Handwritten.
Recorded maid having a fit about giving us pillows. You could hear her down the hall.
Hotels have only a few functions. Courteous staff, a bed to SLEEP in, shower to bath in and space to unpack your suitcase… and TOILET PAPER.
The staff was less than stellar. Gave off a car dealership vibe. The bed was ROCK HARD!
They do not even have small, wash(face) cloths to shower with and kept giving us hand towels. The duvet felt like twin size on a king bed.
We kept having to unzip the suitcases, their largest room was so small.
The noise outside the hotel and the thud of doors and music from the halls plus the HARD BEDS made sleeping almost like an afterthought. But the last straw was asking for toilet paper at 7:30 pm because the maid left us a half roll only and being told they were having a holiday party for the staff and we would have to wait until after that. Then they rattled the door after we were in bed putting it on the doorknob. What a circus! NO. I WOULD NEVER RECOMMEND THIS HOTEL. It is a comedy of errors with a good paint job. You need a map just to find the front desk!

2026-03-06 • via Nuitee
N
Nina999 • solo_traveller • nl
10
2026-03-06 • via Nuitee
T
Thomas • couple • de
10
Super Hotel
Pros:

Pool auf dem Dach klasse .
Zimmer war stylisch und die Betten bequem.
Essen im Hotel sehr geschmackvoll und preislich ok .
Fussläufig Streetfoodmarkt erreichbar , Teller und Besteck im Hotel dafür erhältlich .

Cons:

Unbedingt Fahrzeug nötigt , da nur ein paar Geschäfte in der Umgebung sind , sonst tode Hose .

2026-03-06 • via Nuitee