Gateway Hotel

Hotels
8.3 (4207 reviews)
Khaleed Bin Waleed Street , Dubai , AE

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service from the staff
Spacious and clean rooms
Cons:
Location is not ideal
Cleanliness issues reported

Categories

Cleanliness
7.69
Reports of cleanliness were mostly positive, though some guests mentioned issues such as pests.
Service
9.66
Multiple reviews highlighted excellent and attentive service, with specific praise for staff members.
Location
7.7
Some guests mentioned that the hotel is not centrally located and experienced traffic issues.
Room Quality
8.65
Rooms were described as spacious and comfortable, with daily cleaning.
Amenities
8.18
Amenities were generally considered good, although some suggestions for improvement were noted.
Value for Money
8.14
Many guests found the stay worthwhile for the price, despite some high price complaints.
Food and Beverage
7.69
Although breakfast was generally good, variety was criticized by some guests.
Overall Experience
8.66
Overall experience was positive, with high praise for the staff and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:56

Property Description

Welcome to Gateway Hotel, where modern luxury meets Dubai’s vibrant culture!

Contemporary Accommodations
Relax in our stylish rooms featuring flat-screen TVs, air conditioning, and plush bedding. Enjoy a minibar and tea/coffee facilities for your convenience, complemented by a refreshed look with modern furnishings.

Unwind and Recharge
Take a dip in the inviting outdoor pool or work up a sweat in our fully equipped fitness centre. After a day of exploring, relax in the shared lounge—a perfect place to unwind and connect with fellow travelers.

Ideal Location
Nestled just 700 metres from the historic Dubai Museum and a short distance from the Dubai Metro Green Line, our hotel offers easy access to the city's top attractions and Dubai International Airport.

Make your reservation at Gateway Hotel today and experience the best of Dubai!

Important information:

Please note that all guests are required to show an original Passports or Emirates ID and credit card upon check-in.

Please note that a pre-authorization of one night will apply at the time of booking.

Please note that Gateway Hotel does not serve alcohol.

Please note that this is a nonsmoking property.

Group policy: when booking 10 or more rooms, new cancelation and payment policy will apply.

Parking is free for all guests staying with Gateway Hotel, a refundable deposit of 100/AED will be taken for parking key.

Kindly note that an airport pick-up and drop is available on request for Dubai International Airport only and is chargeable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 4207 reviews
Cleanliness: 7.69
Service: 9.66
Location: 7.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
K
Karmakar • family_with_children • ae
10
2026-10-31 • via Nuitee
T
Terence • couple • au
7
Hotel close to airport side of town. Ok for 1 night stay with airport stop over.
Pros:

Hotel close to airport side of town. Good breakfast and able to leave bags and late check out. Staff very helpful . Ok for 1 night stay with airport stop over.

Cons:

Nil

2026-10-30 • via Nuitee
M
Maria • family_with_children • au
7
Pros:

Big room and very friendly staff

Cons:

Location and the pool no umbrellas

2026-10-29 • via Nuitee
D
Danish • family_with_children • in
5
Cons:

There was no hot water due to non working geyser.

2026-10-29 • via Nuitee
M
Maria • family_with_children • au
6
Pros:

Hotel was good very friendly reception staff also restaurant. Bit disappointed about the pool wasn't the way I was expecting no sun umbrella 😕

Cons:

Location. But was ok for couples days

2026-10-29 • via Nuitee
S
Saed • family_with_children • om
8
2026-10-28 • via Nuitee
B
Boateng • solo_traveller • za
10
2026-10-28 • via Nuitee
S
sthal-jacquet yann • family_with_children • fr
9
Tres bien placé. Parking avec de la place. Un très bon rapport qualité prix.
Pros:

Les chambres étaient grandes, propres et la literie super. Le personnel est très gentil et le petit déjeuner très bien.

Cons:

Manque d’eau chaude à cause d’un problème de chaufferie au moment oû nous y étions mais rien de méchant.

2026-10-27 • via Nuitee
A
Archisman • family_with_children • in
9
2026-10-27 • via Nuitee
J
Justyna • family_with_children • pl
8
Pros:

Jest ok na szybkie spanie.

Cons:

Okna na patio, długie korytarze.

2026-10-25 • via Nuitee
C
Chetty • couple • sc
9
2026-10-25 • via Nuitee
M
Mahdi • family_with_children • in
9
A Pleasant Stay with Thoughtful Service
Pros:

The location was good.The staff were wonderful, warm, and welcoming. We were pleasantly surprised with an upgrade to a Family Premium Room and were also offered a late check-out at no extra cost. The hospitality and thoughtful gestures made our stay a pleasant experience.

Cons:

Although the location was convenient, the surrounding locality wasn't the best. However, once you step inside the hotel, it's a completely different experience. The hotel itself is wonderful, with a welcoming atmosphere and excellent service.

2026-10-24 • via Nuitee
S
shashasha • family_with_children • sc
10
2026-10-23 • via Nuitee
J
Justin • family_with_children • sc
4
Pros:

The staff was exceptional

Cons:

Out of seven nights that we stayed at the hotel, only one night that we had hot water.
It was very difficult finding the address. We paid 3 times the cost it would normally take because the taxi driver couldn't find the place.

2026-10-22 • via Nuitee
C
Clarissa • solo_traveller • it
9
Soggiorno piacevole
Pros:

Personale cordialissimo e colazione molto variegata.
La stanza era molto grande e comoda.
A dieci minuti dalla maggior parte dei souk.
Stra consiglio

Cons:

L' acqua in doccia era tiepida e non calda.

2026-10-21 • via Nuitee
A
Axelle • solo_traveller • fr
6
2026-10-21 • via Nuitee
R
Ricky • couple • ae
6
2026-10-20 • via Nuitee
A
Ajith • solo_traveller • lk
7
I stayed there 4 nights and during my stay it was very friendly and helpful. I must say about reception staff and restau
Pros:

Close to every places like restaurants , shops, and MRT

Cons:

Nothing to say

2026-10-20 • via Nuitee
R
Rami • family_with_children • de
8
2026-10-19 • via Nuitee
S
Sultan • family_with_children • pk
4
If you are looking for honest views
Pros:

The only highlight was staff's responsive and accommodating behaviour, especially the srilanken restaurant manager at the restaurant.

Cons:

Well, the rating of this hotel should fall between 2 to 3 star category. Room cleaning was very poor. The bath tub was chipped and very unclean with hairs all around it. Housekeeping staff requires some training on how to great the guests as sometimes a small smile can make the difference. The location of the hotel is also a question mark, right in the middle of a electronic market so people coming with family should mentally be prepared for few people giving you some weired look. If you are coming from subcontinent countries with family, i would suggest look for better options in the same room rate

2026-10-19 • via Nuitee