Gateway Hotel

Hotels
8.3 (4207 reviews)
Khaleed Bin Waleed Street , Dubai , ae

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service from the staff
Spacious and clean rooms
Cons:
Location is not ideal
Cleanliness issues reported

Categories

Cleanliness
7.69
Reports of cleanliness were mostly positive, though some guests mentioned issues such as pests.
Service
9.66
Multiple reviews highlighted excellent and attentive service, with specific praise for staff members.
Location
7.7
Some guests mentioned that the hotel is not centrally located and experienced traffic issues.
Room Quality
8.65
Rooms were described as spacious and comfortable, with daily cleaning.
Amenities
8.18
Amenities were generally considered good, although some suggestions for improvement were noted.
Value for Money
8.14
Many guests found the stay worthwhile for the price, despite some high price complaints.
Food and Beverage
7.69
Although breakfast was generally good, variety was criticized by some guests.
Overall Experience
8.66
Overall experience was positive, with high praise for the staff and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:56

Property Description

Welcome to Gateway Hotel, where modern luxury meets Dubai’s vibrant culture!

Contemporary Accommodations
Relax in our stylish rooms featuring flat-screen TVs, air conditioning, and plush bedding. Enjoy a minibar and tea/coffee facilities for your convenience, complemented by a refreshed look with modern furnishings.

Unwind and Recharge
Take a dip in the inviting outdoor pool or work up a sweat in our fully equipped fitness centre. After a day of exploring, relax in the shared lounge—a perfect place to unwind and connect with fellow travelers.

Ideal Location
Nestled just 700 metres from the historic Dubai Museum and a short distance from the Dubai Metro Green Line, our hotel offers easy access to the city's top attractions and Dubai International Airport.

Make your reservation at Gateway Hotel today and experience the best of Dubai!

Important information:

Please note that all guests are required to show an original Passports or Emirates ID and credit card upon check-in.

Please note that a pre-authorization of one night will apply at the time of booking.

Please note that Gateway Hotel does not serve alcohol.

Please note that this is a nonsmoking property.

Group policy: when booking 10 or more rooms, new cancelation and payment policy will apply.

Parking is free for all guests staying with Gateway Hotel, a refundable deposit of 100/AED will be taken for parking key.

Kindly note that an airport pick-up and drop is available on request for Dubai International Airport only and is chargeable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 4207 reviews
Cleanliness: 7.69
Service: 9.66
Location: 7.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
D
DivanMaideen solo_traveller ae
6
Pros:

Staff is good especially on the swimming pool area and Mr. Numon is nice and supportive

Cons:

Hotel offered used water bottles when we asked extra water bottles next day, Phone was not working and TV too

2026-08-29 via Nuitee
C
Carel solo_traveller fr
6
2026-08-28 via Nuitee
A
Alexandr Shmulyov solo_traveller kz
10
2026-08-23 via Nuitee
A
Alexandr Shmulyov solo_traveller kz
10
2026-08-17 via Nuitee
A
Anshum solo_traveller in
1
2026-08-17 via Nuitee
ا extended_group sa
1
2026-08-12 via Nuitee
M
Mohammed family_with_children om
1
Cons:

بعد عناء السفر تفاجأت عند وصولي بأن الفندق من دون كهرباء وتود الموظفه نقل حجزي الى فندق اخر من نفس المجموعة ولكنه سيىء جداً وغير نظيف فرفضت وقمت بإلغاء الحجز.

2026-08-09 via Nuitee
علي extended_group om
4
2026-08-08 via Nuitee
A
Amelie solo_traveller sc
1
2026-08-07 via Nuitee
A
Alihan couple tr
6
Bad luck
Cons:

There was no electricity in the hotel and they moved us to another hotel opposite of the street. We didn’t like that hotel but this was a solution.
Where the real solution should have been informing us before canceling the booking free 1 day before so that we could have selected another alternative.

This hotel will not have electricity for a long time and they will move you to this other hotel.
I didn’t like it because the furniture was very bad the room was smelling and the brakefast was really weak.

2026-08-03 via Nuitee
A
Abdul extended_group ae
1
Pros:

No Hotel is Not Proper location in google and when we call the property they not answer properly

2026-08-03 via Nuitee
M
Miljan solo_traveller rs
1
2026-07-24 via Nuitee
N
Noman couple pk
1
But in my complete life, I will never go to this hotel because it’s Cheater liar and only fraud with the people
Pros:

This hotel Cheater and liar because the hotel already closed. I go to last night. I see the hotel is closed the Mhik story electric problem this problem this problem but it’s all Cheater after he bring me other hotel if I go to the other one in Room where is smelly very bad so I asking to the manager of the hotel. Why if you are hotel is close why you get the booking and you take the money? This is not good so this reason last night I’m not there. I will leave the other hotel and I go away because this hotel only need to get money but hotel is already close.

Cons:

So I have a request to everybody don’t book this hotel because this hotel already close completely. I’m not stay there. The only detect my money. He never return but he do cheat.

2026-07-24 via Nuitee
A
Alexandra couple de
3
Hotelpersonal freundlich. Hotel keinen 3 Sterne mehr wert.
Pros:

Das Personal war sehr freundlich.

Cons:

Das wir vom ersten Tag an in ein anderen Hotel gebracht wurden mit innenpool. Die Handtücher waren nicht sauber und manche hatten Löcher.

2026-07-15 via Nuitee
J
Jassim Mohamed solo_traveller qa
4
2026-07-11 via Nuitee
S
Sanjeev extended_group ae
10
2026-07-03 via Nuitee
O
Omar couple om
4
Pros:

Nothing.. how I like if I informed about discontent the electricity once I reach the hotel

Cons:

Everything accepted staff

2026-06-21 via Nuitee
O
Olga extended_group il
10
2026-06-12 via Nuitee
L
Lúcia couple br
10
Se voltar a Dubai, procurarei me hospedar novamente nesse hotel
Pros:

Custo benefício. A comida é ótima. Os funcionários muito gentis e atenciosos.

2026-05-27 via Nuitee
R
Ralf family_with_children de
9
2026-05-18 via Nuitee