Imperial Palace Hotel

Hotels
8.3 (1126 reviews)
Lot 1120, Jalan Sehati, Block 7, MCLD Pelita Commercial Centre , Miri , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Aggressive staff

Categories

Cleanliness
7.66
Multiple reviews mention cleanliness issues such as dust under beds and a strong cigarette smell.
Service
8.63
Overall helpfulness from staff, although some reviews mention aggressiveness.
Location
9.17
Consistently praised for being close to malls and recreational areas.
Room Quality
8.62
Rooms are noted for comfort and spaciousness despite some issues with key cards.
Amenities
8.15
Facilities like gym and sauna are well received, but some amenities are limited.
Value for Money
8.11
Good for the price, but some reviews mention limited breakfast options.
Food and Beverage
7.66
Breakfast is noted as good but limited in choices.
Overall Experience
8.43
General satisfaction with the stay, but service and cleanliness could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:25

Property Description

Luxurious Accommodations
Experience top-notch comfort and style in our rooms equipped with modern amenities and elegant decor.

Leisure Facilities
Unwind by taking a dip in the outdoor swimming pool or rejuvenate at the sauna for a relaxing experience.

Convenient Location
Explore nearby attractions like Boulevard Shopping Complex and Eastwood Valley Golf & Country Club during your stay with us.

To book your stay at Imperial Palace Hotel and enjoy a seamless blend of luxury and convenience, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MYY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1126 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.43
S
Shaqillah RK • family_with_children • bn
10
2026-03-14 • via Nuitee
D
Danny Gary • family_with_children • bn
9
A reliable and solid Miri-based place that I personally had a good experience with
Pros:

The location is extremely strategic, making it very convenient to get around and access nearby attractions, transport, and amenities. This made the overall stay much more enjoyable and hassle-free. I was also impressed by the size of the room—it felt spacious and comfortable rather than cramped like many typical hotel rooms. The bed was particularly excellent: large, comfortable, and perfect for a good night’s rest after a long day. Considering the quality of the room and the prime location, the stay was absolutely worth the price and offers great value for money.

Cons:

i did not have breakfast at the hotel as the selection appeared quite limited. It might be worthwhile to consider introducing a wider variety of options. Additionally, offering something special or exclusive for returning customers could further enhance the overall guest experience.

2026-03-10 • via Nuitee
A
ALBERT YONG • couple • my
8
2026-03-09 • via Nuitee
E
Edham • family_with_children • bn
6
2026-03-09 • via Nuitee
J
jackalman619 • family_with_children • bn
10
2026-03-08 • via Nuitee
S
Siti Nurdiyana • couple • bn
8
Our go to place for short stay. I like the prompt service, good room service.
Pros:

Service and facilities

Cons:

Loud music from neighbouring clubs/karaoke late night can be heard

2026-03-07 • via Nuitee
D
Desmond Teo • family_with_children • my
3
Cons:

Smelly room

2026-03-07 • via Nuitee
M
Miaa • family_with_children • bn
9
2026-03-07 • via Nuitee
A
Adeline • family_with_children • bn
7
2026-03-07 • via Nuitee
J
Jasson • family_with_children • bn
10
2026-03-07 • via Nuitee
N
Ngu • couple • my
10
2026-03-05 • via Nuitee
Q
Querrentyler • couple • my
9
2026-03-04 • via Nuitee
I
IMELDA • family_with_children • my
10
2026-02-26 • via Nuitee
C
Carollita • family_with_children • my
10
Pros:

Friendly staff

2026-02-24 • via Nuitee
L
Ling • family_with_children • sg
7
Pros:

The twin double beds are comfortable. I like it.

Cons:

Standing in the bathtub showing is not suitable for elderly.

2026-02-22 • via Nuitee
C
Cezar • couple • ph
8
Better stay… but the fridge is not working as well as the safe( low battery) scared to put my personal things inside loc
Pros:

The location…

Cons:

The fridge not working, the safe box on low battery and and remote control of the tvbox

2026-02-14 • via Nuitee
M
Mohd Azmeerul • couple • my
9
2026-02-13 • via Nuitee
T
Tom • couple • gb
9
2026-02-11 • via Nuitee
J
Jui-Pi • family_with_children • tw
7
Pros:

飯店旁有很多在地好吃的2020茶室等。房間大舒服。有任何問題反應，都可以馬上處理，服務態度良好。

Cons:

整潔度沒有做足，浴缸排水孔有前面客人留下的頭髮塞住，洗澡沒洗頭水位卻越來越高，只好自己拉出一堆長頭髮。馬桶旁沖洗器出口超髒，不敢使用，後請工程人員換掉。沒有手握蓮蓬頭很不方便。

2026-02-10 • via Nuitee
F
Fazrin • family_with_children • my
10
2026-02-10 • via Nuitee