Ennakhil Marrakech Hotel & SPA

Hotels
7 (857 reviews)
Km 5 Route De Casablanca Jnane El Qodate , Marrakech , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Good breakfast variety
Cons:
Room cleanliness issues
Lack of amenities
Maintenance problems

Categories

Cleanliness
5.46
Multiple guests reported issues with room cleanliness and maintenance.
Service
7.93
Generally positive reviews about staff, though some found them unwelcoming.
Location
8.47
The hotel is quiet and away from the busy center, which some guests preferred.
Room Quality
6.42
Rooms generally comfortable but reported maintenance issues.
Amenities
6.45
The hotel has some amenities, but significant issues noted, like the indoor pool being closed.
Value for Money
7.41
Prices align generally with service offered, but improvements needed to match a 5-star experience.
Food and Beverage
6.46
Breakfast variety was noted positively, but overall dining experience met with mixed reviews.
Overall Experience
7.43
Guests had both positive and negative experiences, leading to an average feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:48

Property Description

Luxurious Accommodation:
Hotel Riad Ennakhil & SPA in Marrakech offers elegantly designed rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast scenic views of the pool or garden, ensuring a comfortable stay for all guests.

Relaxation and Leisure:
Guests can unwind by the outdoor pool or on the sun terrace, perfect for soaking up the Moroccan sun. The hotel also features a restaurant serving delicious meals, a 24-hour front desk for convenience, and even a hairdresser's and gift shop on-site for added pampering.

Exciting Activities:
For the more adventurous, the hotel offers activities like horse riding and cycling, allowing guests to explore the vibrant city of Marrakech. With free WiFi and complimentary private parking, Hotel Riad Ennakhil & SPA is the ideal choice for your stay in Marrakech.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 36 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 857 reviews
Cleanliness: 5.46
Service: 7.93
Location: 8.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 6.46
Overall Experience: 7.43
N
noughouy • Solo travel • Erg Chebbi, Meknes-Tafilalet Region
2
Bad experience i had in my life
Pros:

Extremely disappointing and unacceptable experience for a so-called 5-star hotel. The toilet in my room was filthy and still covered with human waste when I checked in. This is absolutely disgusting and shows a complete lack of hygiene and respect for guests.

When I went to complain to the reception, the staff member was rude, dismissive, and completely unprofessional. Instead of apologizing or trying to fix the situation, he simply said it was “not his fault” and treated me badly.

I paid 1230 dirhams for a single room with breakfast, and this is the level of service and cleanliness I received. This hotel does not deserve 5 stars at all. One of the worst hotel experiences I have had. I would definitely not recommend this place to anyone.

2026-05-07 • via Tripadvisor
I
Ighafi • solo_traveller • ma
8
2026-05-06 • via Nuitee
D
DELPHINE • family_with_children • fr
7
agréable
Pros:

L'hôtel est correct, le petit déjeuner est copieux mais il manque les crêpes marocaines. La piscine sympa. l'emplacement hors Marrakech permet d'être au calme

Cons:

Le spa et Hamann ne sont pas engageants, la personne qui était à l'accueil se grattait les pieds et regardait son téléphone au lieu de nous accueillir et nous proposer les services offerts.

2026-05-04 • via Nuitee
F
Faisal • solo_traveller • om
7
2026-05-02 • via Nuitee
S
Saed • couple • ae
3
Pros:

not cleab

2026-05-02 • via Nuitee
Y
Youssef • couple • ma
10
2026-04-30 • via Nuitee
H
HAMZA • solo_traveller • ma
8
Pros:

أود اولا أن أبدأ بالتعبير عن إعجابي بهذا الفندق الرائع. الفندق هادئ ومريح، ولا يوجد به أي ضوضاء مزعجة. النظافة على أعلى مستوى، والغرف نظيفة ومرتبة. الأفراد العاملين بالفندق يمتازون بحسن التعامل والاستقبال، مما يجعل الإقامة ممتعة.

ومع ذلك، أود أن أشارك بعض الملاحظات التي أتمنى أن يتم أخذها بعين الاعتبار. الفندق يحتوي على الماء المالح في الغرف، وهذا غير مريح للشرب. أتمنى أن يكون هناك بديل لهذا الماء، مثل توفير ماء صالح للشرب في صنابير الغرف.

بشكل عام، أنصح بهذا الفندق، وهو يستحق التقييم العالي.
التقييم: 8/10

2026-04-29 • via Nuitee
H
hamani • couple • fr
5
2026-04-26 • via Nuitee
B
Boulaich • solo_traveller • ma
10
Pros:

Spacieux, piscine top,cuisine 5/5

2026-04-26 • via Nuitee
M
MACHOUI • couple • ma
9
TRES BON SEJOUR
Pros:

HOTEL CALME
PERSONNEL AU TOP
PETIT DEJ VARIE
GRANDE PISCINE

Cons:

LOIN DE LA MEDINA
TAXI 100 DH

2026-04-23 • via Nuitee
M
MAKOUI • couple • ma
9
UN TRES BON SEJOUR, JE REVIENDRAI SUREMANT
Pros:

J'AI TOUT AIME
ACCEUIL.CHAMBRE .PISCINE.RESTAURANT.SALLE DE SPORT

Cons:

30 MN EN TAXI POUR ALLER A LA PLACE

2026-04-23 • via Nuitee
• solo_traveller • fr
1
2026-04-22 • via Nuitee
S
Sarah • solo_traveller • gb
1
Pros:

Staff were helpful and very friendly.

Cons:

Definitely not a 5 star hotel. Facilities not good. Restaurant food was awful. Rooms are large but very dated and old (not very clean) carpets, ancient towels in bathroom which needed some work to make if look respectable.. Shower had to be hand held as bracket on wall broken, Safe in room didn't work properly. For the price really bad value.

2026-04-20 • via Nuitee
Z
Zineb • couple • ma
10
Excellent hôtel pour un quelques jours de repos
Pros:

La propreté et la qualité du service et la gentillesse du personnel. La literie est impeccable

Cons:

Le petit déjeuner pas très variés mais il ya l’essentiel

2026-04-19 • via Nuitee
S
Saad • extended_group • ma
8
2026-04-19 • via Nuitee
M
mollic1996 • Family
2
Awful experience - do not stay.
Pros:

Do not stay at this hotel. We were put in this hotel by the airline when our flights were cancelled. There were 6 of us so were checked into three rooms - one of the rooms had a cockroach running across the floor, all rooms were dirty, in another room we also found a blood stain on the carpet.
This is not a 5 star hotel, we were shocked by the awful condition and I highly recommend that you never ever come here.

2026-04-18 • via Tripadvisor
B
Bilal • solo_traveller • lb
8
2026-04-18 • via Nuitee
M
Marc • couple • fr
4
Indigne d’un 5 étoiles - Besoin d’un lifting.
Pros:

Il n’a de 5 étoiles que le chiffre

Cons:

Réception quelconque le concierge nous a planté avec nos valises nous montrons le couloir et indiquant l’étage petit déjeuner pauvre limite basique.

2026-04-16 • via Nuitee
O
Oussama • couple • ma
1
2026-04-15 • via Nuitee
R
Rim • solo_traveller • ma
6
2026-04-15 • via Nuitee