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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Facilities for disabled guests
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Car hire
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Massage services
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Hammam
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Infinity pool
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Coffee Shop on site
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Cooking class
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Supervised childcare/activities
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Water sports equipment
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Beach club nearby (surcharge)
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Beach toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience unparalleled luxury at Il Sereno Lago di Como, where each air-conditioned room is equipped with modern amenities and offers stunning views of Lake Como. Relax in comfort with a flat-screen TV, a desk, and a safe provided in every room, along with plush slippers and complimentary toiletries in the private bathrooms.
Exceptional Dining
Indulge your taste buds at the Michelin-starred restaurant on-site, serving exquisite Italian cuisine that will tantalize your senses. Start your day right with a delicious continental breakfast, ensuring you are energized for all your adventures around Lake Como.
Relaxation and Convenience
Unwind by the seasonal outdoor swimming pool, soaking in the breathtaking views of the lake. With free WiFi and a 24-hour front desk, your comfort and needs are always taken care of at Il Sereno Lago di Como.
Book now to elevate your stay at Il Sereno Lago di Como and create unforgettable memories in the heart of Torno.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children are not allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
La vue merveilleuse , la chambre spacieuse avec une décoration superbe , une terrasse très agréable .
Almost everything is AMAZING.
- attention of the staff and hospitality
- for more then 5 years see the same staff, which means the staff is satisfied with the work and management is satisfied with the employees
- attention to details
- super comfortable check-in process
- the guys from valet parking even have washed my car upon request!
- excellent pool temperature
- atmosphere and contemporary design of the room is exceptional!
Il Sereno may very well have set the bar for hospitality and customer service in my opinion.
We were set to visit Il Sereno in April. Due to circumstances by Sereno Hotels, our reservations were moved to Villa d’Este two weeks prior to our arrival.
What happened over this next two weeks is why I am determined to come back and stay at Il Sereno. It’s one thing to have a beautiful hotel and facilities - but it’s the people that make you stay, and come back. I think customer service is really proved when things go wrong, not necessarily when they go right.
With just two weeks to go, we had a full itinerary set with Il Sereno. The concierge was brilliant at picking restaurants and setting a boat rental, along with plans for shopping and sightseeing. When it was determined that we were moving to Villa d’Este m, the concierge and guest relations team at Il Sereno worked tirelessly to confirm, relocate, and retool our itinerary. Keeping in mind that Villa d’Este is a larger hotel with a full service Guest Relations team, Il Sereno took complete ownership of our experience and managed to ensure our satisfaction - despite not staying with them. They communicated relentlessly with us, many times in the middle of the night, to make sure we were cared for.
The arrangements they made for us at Villa d’Este were above and beyond what we had planned for, and they made sure we had an unforgettable experience.
There is no doubt we will be back to Lake Como, and when we do it will be with Il Sereno. If you have any thought on where to stay - Il Sereno should be it.
Very special thanks to Giulia, Giorgia, and especially Claudio, who contacted me while on his vacation to ensure we were cared for. I can’t believe the lengths this team went to when presented with a problem, and their commitment to customer service and hospitality is unmatched.
Location, cleanliness, view from the room, design
We liked everything
La gentillesse du personnel qui est au petit soin
La superficie des chambres, l’emplacement
La modernité de l’hôtel
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