Hotel Crown Hills Niigata

Hotels
7.4 (127 reviews)
Chuo-ku Higashiboridori 8-1429 , Niigata , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Sauna
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good breakfast
Attentive staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.9
Some concerns mentioned regarding dirty windows and discoloration of surfaces.
Service
8.4
Staff were reported as kind and attentive, enhancing the overall experience.
Location
7.9
Conveniently located near public transport and the city center.
Room Quality
5.9
Several negative comments regarding room condition and noise issues.
Amenities
7.9
The presence of large baths and massage chairs were appreciated.
Value for Money
6.9
Mixed feelings due to higher cost compared to comparable options.
Food and Beverage
8.4
Breakfast options were highly praised.
Overall Experience
7.9
Overall comfort and service experience were generally positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:32

Property Description

Luxurious Accommodation with Modern Amenities

Comfortable Rooms and Convenient Facilities
Hotel Crown Hills Niigata offers air-conditioned rooms with free WiFi, a desk, and a private bathroom with complimentary toiletries. Guests can also enjoy entertainment on a flat-screen TV and make use of a hairdryer provided in each unit.

Relaxation and Wellness Options
Guests can unwind in the sauna or indulge in a rejuvenating hot spring bath, segregated by gender and available by appointment. Additionally, an Asian breakfast is served in the breakfast area to kick start your day.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Crown Hills Niigata now and elevate your travel experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.4
Based on 127 reviews
Cleanliness: 5.9
Service: 8.4
Location: 7.9
Room Quality: 5.9
Amenities: 7.9
Value for Money: 6.9
Food and Beverage: 8.4
Overall Experience: 7.9
T
tomonobu • extended_group • jp
8
2026-04-02 • via Nuitee
H
Hirotake • family_with_children • jp
7
2026-04-01 • via Nuitee
K
K • family_with_children • jp
8
2026-03-26 • via Nuitee
H
Hiroshi • solo_traveller • jp
7
2026-03-22 • via Nuitee
裕之 • family_with_children • jp
6
Pros:

フロントの方の対応

2026-03-21 • via Nuitee
H
HIDEMI • solo_traveller • jp
7
コスパGood
Pros:

部屋が広くて快適でした。
バス・トイレは狭く感じましたが、1階に大浴場があるのでよかったです。

Cons:

大浴場が一つしかなく、男女が時間で交代制なので妻が不満そうでした。

2026-02-26 • via Nuitee
典子 • family_with_children • jp
6
Pros:

大浴場があったこと

Cons:

男性の宿泊客が多いらしく仕方ないと思いますが
大浴場の時間割が女性客には利用しにくかった

2026-02-24 • via Nuitee
J
Joanaliza • couple • jp
8
cheaper
2026-02-24 • via Nuitee
K
kazuhiro • couple • jp
3
Pros:

朝食が美味しい。

Cons:

同フロアの客がうるさくて眠れなかった。

2026-02-23 • via Nuitee
T
tamotsu • family_with_children • jp
7
Pros:

スタッフの対応が良かった

Cons:

大浴場といううたい文句のわりに大きく無かった。設備的に無理かな?という感想です。
朝食でカレーを食べようと思っていたがルーがほぼない状態で追加されませんでした。

2026-02-11 • via Nuitee
L
Lorenzo • family_with_children • it
8
2026-01-24 • via Nuitee
Y
Yu • solo_traveller • jp
9
2026-01-20 • via Nuitee
T
TOMOKO • solo_traveller • jp
6
古いビジネスホテルの割に高いです
Pros:

枕が複数あり選択できたこと
古町に近いこと

Cons:

提携駐車場の１００円引きよりも他のPが安かったです
朝食が品数が少なくイマイチでした

2026-01-19 • via Nuitee
H
HAYATO • solo_traveller • jp
5
出張なのでこんなもんでしょう
Pros:

朝食がおいしかった

Cons:

リンスインシャンプーは髪がパサつく
エアコンの温度設定が出来ない

2026-01-19 • via Nuitee
M
Mayumi • family_with_children • jp
9
大満足
Pros:

朝食はコスパ最高でした
美味しかったです
コインランドリーの階にマンガコーナーがあり、満喫しました
ロビーで貸し出してくれるものが沢山あり、助かりました(枕、扇風機、化粧水、乳液など)

Cons:

部屋の照明はオンオフのみで微調整ができなかった
仕方ないとは思いつつ、真っ暗だと子供が怖がり、つけると眩しい。。
でも他は最高でした

2026-01-19 • via Nuitee
N
Naomi • couple • jp
8
2026-01-19 • via Nuitee
R
Ryuta • family_with_children • jp
10
2026-01-19 • via Nuitee
M
Masayo • family_with_children • jp
4
リピートはないかなぁ
Pros:

大浴場があったこと

Cons:

駐車場がない、氷がない

2026-01-19 • via Nuitee
S
Soichiro • solo_traveller • jp
7
リーズナブルに泊まれる
Pros:

ロケーションが良く、サウナも完備されている。リーズナブル。

Cons:

古い。

2026-01-13 • via Nuitee
A
ASAI • solo_traveller • jp
7
朝食と立地が良いホテル
Pros:

朝食が種類、ボリューム、味付けとてもよかった。

Cons:

大浴場が男女入れ替え制のため、男性は朝に入れないところ

2026-01-10 • via Nuitee