Hotel Crown Hills Kumamoto

Hotels
6.6 (96 reviews)
Chuo-ku Karashimacho 67-1 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Massage services
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good breakfast quality
Convenient location
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
3.9
Numerous mentions of unpleasant odors and issues with cleanliness.
Service
8.4
Service was generally acceptable with some positive notes.
Location
8.4
Conveniently located near business areas and amenities.
Room Quality
4.9
Rooms described as old with fragrance issues.
Amenities
6.9
Amenities like the large bath and breakfast quality were appreciated.
Value for Money
6.9
Prices seen as reasonable relative to the services offered.
Food and Beverage
6.9
Breakfast was often highlighted positively.
Overall Experience
6.5
A mixed experience overall with several factors affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:03

Property Description

Modern Comforts and Convenient Location

Luxurious Rooms and Amenities
Indulge in comfort with air-conditioned rooms featuring free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, along with cozy bed linen and fluffy towels for a relaxing stay.

Explore Nearby Attractions
Conveniently situated near Kumamoto Castle, Contemporary Art Museum Kumamoto, and Kumamoto City Museum, Hotel Crown Hills Kumamoto offers easy access to popular points of interest. Guests can also enjoy the serene Suizenji Park just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Crown Hills Kumamoto. Book now for an unforgettable stay!

Important information:

Please note that child rates are applicable to children 12 years and under, and adult rates are applicable to children 13 years and older. Please contact the property directly for more detailsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 800 per day.

Location

Guest Reviews

6.6
Based on 96 reviews
Cleanliness: 3.9
Service: 8.4
Location: 8.4
Room Quality: 4.9
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 6.9
Overall Experience: 6.5
D
DAIKI • solo_traveller • jp
4
2026-02-13 • via Nuitee
K
KENTA • solo_traveller • jp
4
2026-02-09 • via Nuitee
Y
YASUAKI • solo_traveller • jp
6
Pros:

市街地に近い

Cons:

古さが原因か、若干古臭い臭いがする。
壁が薄いのか？夜中に近くの道路走ってたパトカーのサイレン音がかなりの音量で聞こえた。
窓を開けたら、マンション？古い集合住宅が横にあって、洗濯物がたくさんあった😅

2026-01-29 • via Nuitee
O
oyama • solo_traveller • jp
9
2026-01-28 • via Nuitee
上津 • solo_traveller • jp
8
2026-01-26 • via Nuitee
廣瀬 • solo_traveller • jp
7
Pros:

スタッフさんの対応が丁寧で良かったです…

Cons:

連泊だったので食事のバリエーションの変化が
あったらよかったです。
テレビのBSが欲しかったです

2026-01-24 • via Nuitee
T
tomohiro • solo_traveller • jp
9
Pros:

スタッフの対応がとてもよかった

2026-01-22 • via Nuitee
K
Kumiko • extended_group • jp
8
良かった
Pros:

ウェルカムドリンク、クルクルドライヤー
があり良かった事と、遅い時間でも正面入り口から入れた事。

Cons:

女性用の大風呂が無かった．提携の駐車場が無かった事

2026-01-20 • via Nuitee
T
TADAYOSHI • solo_traveller • jp
4
Cons:

エアコンが動かない。
朝食がイメージより悪かった。

2026-01-20 • via Nuitee
M
Makoto • solo_traveller • jp
3
微妙
Cons:

全体的に老朽化を感じる。
大浴場があったのはありがたいが、更衣室に入るとカビの匂いがして、気分良く入る感じではなかった。

2026-01-19 • via Nuitee
A
Akihiko • solo_traveller • jp
7
2026-01-19 • via Nuitee
A
Airi • solo_traveller • jp
4
とりあえず宿泊目的は達成
Pros:

受付時の女性の方の対応は丁寧だった
防音の部屋を目当てに宿泊したためドアの先の音は多少聞こえるが左右の部屋からの音は聞こえてこなかったから良かった
無料提供のアメニティの種類は色々あって良かったと思う
延長コードがあって良かった
朝食ビュッフェは美味しかった

Cons:

エアコンから出てきた風がとても臭い
受付時の新人の外国人スタッフの人の対応が荒くあまりいい印象を受けなかった
壁紙が汚い

2026-01-19 • via Nuitee
K
Kei • solo_traveller • jp
7
思ってた通りで良かった。
Pros:

サウナと大浴場が良かった。

Cons:

部屋の匂いが気になった。

2026-01-19 • via Nuitee
K
Kazuhisa • solo_traveller • jp
7
普通です
Pros:

駅に近く助かった

2026-01-19 • via Nuitee
K
koichiro • solo_traveller • jp
3
Pros:

接客対応

Cons:

お風呂のお湯が出ない（対応方法がいまひとつ）
部屋の汚れ、カビ

2026-01-19 • via Nuitee
A
Akari • solo_traveller • jp
6
2026-01-19 • via Nuitee
K
keiji • solo_traveller • jp
3
2026-01-19 • via Nuitee
J
July • extended_group • jp
10
2026-01-19 • via Nuitee
T
TOMOMITCHI • solo_traveller • jp
1
最悪
Cons:

カビ臭い

2026-01-19 • via Nuitee
カズヒコ • solo_traveller • jp
7
Pros:

食事と静かさ

2026-01-19 • via Nuitee