Royal Canaan Nairobi Hotel

Hotels
•
Independent
8 (53 reviews)
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100 , Nairobi , KE
254-70-9464000

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Great customer service

Categories

Cleanliness
7.83
Standard quality for this hotel tier.
Service
8.3
Excellent customer service as noted in the review.
Location
8.84
Excellent location as highlighted in the review.
Room Quality
7.79
Standard quality for this hotel tier.
Amenities
7.82
Standard quality for this hotel tier.
Value for Money
7.78
Standard quality for this hotel tier.
Food and Beverage
7.83
Standard quality for this hotel tier.
Overall Experience
7.8
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:27

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa or unwind at the health club, outdoor pool, and sauna.

Gourmet Dining and Entertainment
Experience international cuisine at Mosaic restaurant with a poolside bar, plus 24-hour room service. Enjoy a drink by the poolside bar.

Convenience and Comfort
Guestroom features include LCD TVs, wired internet, and private bathrooms with complimentary toiletries. For business needs, there's a business center and event facilities, plus a roundtrip airport shuttle and free valet parking.

Discover pure luxury at Royal Tulip Canaan Nairobi, your gateway to relaxation and sophistication. Book now for an unforgettable stay!

Important information:

  • Pool access available from 7:00 AM to 6:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

8
Based on 53 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.8
• extended_group • ke
9
2026-04-28 • via Nuitee
L
Lee- Anne • solo_traveller • za
8
Pros:

Linen and towels need replacing
Carpets require deep cleaning

2026-04-24 • via Nuitee
S
Sharky • solo_traveller • au
6
2026-04-24 • via Nuitee
K
kiney abdalla • solo_traveller • ke
7
Pros:

Location was good

Cons:

They dont allow any guest visir you in the room or you will pay 50$

2026-04-15 • via Nuitee
G
Girija Sankar • solo_traveller • in
5
2026-04-10 • via Nuitee
Y
Yusuf • couple • so
10
2026-04-10 • via Nuitee
R
Ronald Musoke • solo_traveller • ug
9
Ideal hotel for a business traveller
Pros:

Good location, room size and layout, good breakfast variety

Cons:

Nothing really

2026-04-07 • via Nuitee
S
Swantje • solo_traveller • de
8
2026-03-25 • via Nuitee
R
Rodney • solo_traveller • za
7
2026-03-18 • via Nuitee
D
Dzunisani • solo_traveller • za
8
It was a good stay.
Pros:

Breakfast

Cons:

The fact that the water was just warm, and not hot for showering.

2026-03-16 • via Nuitee
X
Xavier • family_with_children • fr
7
2026-03-08 • via Nuitee
X
Xavier • extended_group • fr
7
2026-03-08 • via Nuitee
L
Liakat • solo_traveller • ae
8
2026-03-03 • via Nuitee
A
Abdule • couple • us
6
Good hotel overall and few areas to improve like carpets and window drapes
Pros:

Friendly staff and location

Cons:

Location and staff values

2026-02-14 • via Nuitee
G
Gerrit • solo_traveller • nl
7
Aardig personeel prettige kamer
Pros:

Locatie en nette kamer elke dag goed opgeruimd

Cons:

Tja geen goed brood, maar ja ben Nederlands dus ben wel echt heel goed brood gewend. Het ontbijt vond ik matig en zeker voor die prijs! De administratie lijken ze wat moeite mee te hebben en ik vond het gek dat ik voor mijn kleinzoon van 3 voor het ontbijt 30 dollar moest betalen toen hij nachtje bij mij in hotel sliep

2026-02-13 • via Nuitee
M
Michael • solo_traveller • ao
10
2026-02-09 • via Nuitee
S
Sachiko • extended_group • jp
4
Cons:

朝食のバリエーションが少なかったこと。
スタッフに卵料理やコーヒーを頼んでも、提供されるまでに時間がかかった。

部屋に冷蔵庫がなかった。

2026-01-26 • via Nuitee
G
gianluca • solo_traveller • it
9
2026-01-22 • via Nuitee
B
Britta • solo_traveller • ch
8
2026-01-20 • via Nuitee
Y
Yves • solo_traveller • ke
7
2026-01-20 • via Nuitee