Cleo Hotel Jemursari Surabaya

Hotels
7.2 (36 reviews)
JL RAYA JEMURSARI NO 157 , Surabaya , id

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Front desk (limited hours)
Free wired internet
Internet access
See all facilities

Property Description

City View Rooms with Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with cable TV, a safety deposit box, and complimentary toiletries. Enjoy stunning city views right from your window.

24-Hour Front Desk and Business Facilities
Our dedicated staff is available round the clock for valet parking, luggage storage, and any assistance you may need. Take advantage of our business center and meeting rooms for your professional needs.

Dining Options and Nearby Attractions
Indulge in delicious meals at our on-site restaurant or opt for room service for a private dining experience. Explore popular landmarks like Sharp Bamboo Monument and Submarine Monument just a short distance away.

Book now for a memorable stay at Cleo Hotel Jemursari Surabaya!

Important information:

A damage deposit of IDR 300000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 36 reviews
S
Setiawan young couple sg
8
Very good
2025-02-17 via Nuitee
J
John solo traveller my
7
Good
Pros:

Friendly staff

Cons:

Smell of cigarette smoke coming from nearby room during night

2024-12-16 via Nuitee
E
Ezra young couple id
7
Good
2024-11-18 via Nuitee
T
Tim solo traveller us
8
Very good
Pros:

It was a very nice place to stay and I will definitely think about staying there again when I visit again in the future. Thank you for accommodating me.

Cons:

The question about a quiet room got my attention. If I remember correctly it seemed like I could hear several things while I was there that I couldn't pin point where the sounds were coming from since I was at the end of the hallway. I kept hearing the door to the stairway shut cause I was next to it and couldn't figure out why it was shutting so many times throughout the night. I was thinking how many people are using the stairs while people are trying to sleep. But all in all it was a good stay!

2024-08-06 via Nuitee
A
Azra review category business travellers my
8
Very good
2024-07-29 via Nuitee
A
Andik review category business travellers id
8
Very good
2024-06-05 via Nuitee
H
Horta review category business travellers tl
6
Pleasant
2024-05-13 via Nuitee
H
Horta review category business travellers tl
10
Exceptional
2024-05-13 via Nuitee
N
Nayarini family with young children nl
9
Superb
2024-04-28 via Nuitee
N
Nayarini family with young children nl
8
Very good
Pros:

The room is good, clean and enough for short stay.

Cons:

Every night I can't sleep. Because so noisy . So many people do car or motor racing on the street in midnight.
Just get sleep almost mornings and feel tired Of this. I thought is just one night.. But almost every night.

2024-04-28 via Nuitee
A
Alben young couple id
10
Exceptional
2024-04-04 via Nuitee
Y
Yonathan family with young children id
7
Good
2024-01-01 via Nuitee
F
Florence family with young children id
8
Very good
2023-12-29 via Nuitee
F
Florence family with young children id
9
Superb
Pros:

It's worth to pay, staffs are helpful, easy access, the Aircon was perfect, hot water as well & they have coffee shop at the lobby & receptionist near the lift to the rooms

Cons:

I think the lift need to be well maintained? Because they have quiet annoying sounds (both lifts) I'm not engineering but I mean as long as it's safe

2023-12-28 via Nuitee
L
Luky solo traveller id
7
Good
2023-12-23 via Nuitee
V
Vishal review category business travellers id
10
Exceptional
Pros:

food was good but less variety .

2023-12-15 via Nuitee
A
Ahmad young couple ae
7
Good
Pros:

It was fine

2023-10-29 via Nuitee
N
Nur solo traveller my
6
Pleasant
2023-10-12 via Nuitee
F
Firdaus review category business travellers id
3
Poor
Pros:

Clean

Cons:

Staffs don't refill the breakfast session, so you have to eat with whatever left

2023-10-11 via Nuitee
N
Nie family with young children id
7
Good
2023-10-10 via Nuitee