Hotel Austin Paradise

Hotels
7.2 (243 reviews)
No 85 & 87 Jalan Mutiara Emas 10/19 Taman Mount Austin , Johor Bahru , my

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Good location
Cons:
Inconvenient access
Non-smart TV

Categories

Cleanliness
7.85
Positive feedback on cleanliness.
Service
7.62
Standard service quality for this hotel tier.
Location
8.35
The location is very good.
Room Quality
6.31
Tv is not smart tv.
Amenities
6.84
Standard quality for this hotel tier.
Value for Money
6.8
Standard quality for this hotel tier.
Food and Beverage
6.85
Standard quality for this hotel tier.
Overall Experience
7.02
Overall satisfaction reflects the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:59

Property Description

Hotel Austin Paradise offers a comfortable stay with convenient amenities. Prime Location Situated near popular attractions such as Night Safari and Holland Village. Modern Comfort Each room features a flat-screen TV, air conditioning, and a private bathroom. Convenience Enjoy free WiFi, a 24-hour front desk, and luggage storage. Book your stay now at Hotel Austin Paradise for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 0.60 per hour.

Location

Guest Reviews

7.2
Based on 243 reviews
Cleanliness: 7.85
Service: 7.62
Location: 8.35
Room Quality: 6.31
Amenities: 6.84
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 7.02
T
THET NAING • solo_traveller • sg
8
2026-02-09 • via Nuitee
S
Suresh • family_with_children • my
8
2025-09-28 • via Nuitee
M
Melvin • solo_traveller • my
9
2025-09-14 • via Nuitee
S
Shah • solo_traveller • my
10
Pros:

good and kemas

Cons:

n0 komen

2025-09-05 • via Nuitee
N
Ng • solo_traveller • my
2
2025-08-28 • via Nuitee
A
Andra • couple • my
7
2025-07-27 • via Nuitee
M
Momo • couple • my
10
2025-07-26 • via Nuitee
T
Tina • couple • sg
7
Pros:

I like the cleanliness

Cons:

Not so convenient place to move around, needs to Grab to most places

2025-07-25 • via Nuitee
K
Kamali • couple • sg
9
Location is very good
Pros:

The location is very good .

Cons:

Tv is not smart tv

2025-07-19 • via Nuitee
M
Muhammad Shahzim • solo_traveller • my
10
2025-07-15 • via Nuitee
C
Chua • young couple • sg
9
Superb
2025-07-12 • via Nuitee
N
Nur • review category business travellers • my
9
Superb
2025-07-10 • via Nuitee
Z
Zainulariffin • young couple • my
10
Exceptional
2025-06-30 • via Nuitee
R
Rema • young couple • my
6
Pleasant
2025-06-21 • via Nuitee
N
Nurul • young couple • my
9
Superb
2025-06-20 • via Nuitee
D
Darren • family with young children • sg
8
Very good
2025-06-04 • via Nuitee
I
Ikram • young couple • my
10
Exceptional
2025-06-03 • via Nuitee
R
Ravichendren • family with young children • my
8
Very good
Pros:

The front desk staffs are.very friendly and helpful

Cons:

My room tv is not functiong and its a old tv.Hope so they will change it

2025-06-02 • via Nuitee
I
Idris • review category business travellers • my
5
Short Stay
Pros:

Good location and esy access to malls nearby

Cons:

1. TV - difficult to link with the wifi
2. Not enough amenities (tissue)
3. Request non smoking floor but got smoking floor
4. Iron in the hallway only 1 unit. Difficult for the other end to go ironing. Should have 1 or 2 each in each wing

2025-05-24 • via Nuitee
A
Ah • young couple • my
8
Very good
2025-05-20 • via Nuitee