The Lerwick Hotel

Hotels
7.5 (216 reviews)
15 South Road , Lerwick , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Restaurant
Luggage storage
Fax/photocopying
Currency exchange
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Reception hall
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Small rooms
Dated decor
Limited amenities

Categories

Cleanliness
8.39
Cleanliness was noted positively in multiple reviews with mentions of well-maintained rooms.
Service
8.36
Staff were described as friendly, helpful, and responsive, leading to a strong positive sentiment.
Location
8.4
Location received praise for being scenic and conveniently situated near essential services.
Room Quality
6.35
Room quality was criticized for being small and dated with issues like springs in the beds.
Amenities
6.38
Amenities were lacking, with mentions of no refrigerator, microwave, or even soda and ice machines.
Value for Money
6.34
Value for money was questioned in reviews stating that the price did not match the overall experience.
Food and Beverage
8.39
Food quality received high ratings, particularly for the breakfast and dinner options.
Overall Experience
7.36
Overall experience was generally good, with enjoyment from location, food, and service but overshadowed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:26

Property Description

Unwind by the Sea

Experience a stay like no other at our modern hotel overlooking Breiwick Bay. The unrestricted views offer a tranquil setting for your getaway.

Culinary Delights

Indulge in fine cuisine at our Seafood Restaurant or Brasserie, where local flavors take center stage. Our chefs craft unique dishes using fresh, regional ingredients.

Convenience at Your Fingertips

Whether for business or pleasure, our hotel is well-equipped for all your needs. Enjoy free internet access throughout your stay for seamless connectivity.

Book now to secure your seaside retreat at our welcoming haven.

Important information:

Wireless internet is available at an additional cost.

There are different policies for group bookings (6 or more rooms). The cancellation period is 8 weeks before arrival and if the reservation is made within that period then a prepayment will be taken.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 216 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 8.39
Overall Experience: 7.36
V
Vesa extended_group fi
7
Työmatka
Pros:

Upeat maisemat hotellin ravintolasta merelle

Cons:

Suihku. Vedenpaine alhainen.

2026-04-10 via Nuitee
A
Al solo_traveller gb
9
2026-04-06 via Nuitee
K
Karrst Couples Pretoria, Gauteng
8
Great breakfast, with a sea view
Pros:

Our first morning on Shetland was to have been a stroll to St Ninian's Isle, but a heavy rain shower put pay to it. We now need a warm coffee and get out of the rain, so headed back to Lerwick.

The Lerwick Hotel was the first place we saw and decided to stop to see if a coffee was available.

What a present surprise, even though we were not staying there we had a warm welcome and asked about coffee. They were still serving breakfast and we were offered that option, after such a welcome who could resist.

We were shown a table near the window in what is a modern dining room. There are some scenic views over the bay, shame about the rain. On a sunny day there would be some great sights.

Our waiter was really friendly and gave us the different options for breakfast. Cold, wet and hungry the full Scottish was the answer. Just delicious, eggs done to perfection and great crispy bacon, one couldn't ask for more.

There were also juices and a great selection of fruit, yoghurt, croissants, pastries, selection of cold meats and cheeses.

The cappuccinos were awesome as well.

Fully sated we were ready for what ever Shetland was to throw at us.

This is definitely a good hotel, friendly staff and modern and well worth an option if you want to stay in Lerwick.

2026-04-03 via Tripadvisor
F
Fraser extended_group gb
7
Cons:

The rooms need updated

2026-03-19 via Nuitee
A
Arthur solo_traveller gb
8
Enjoyable
Pros:

Location is perfect by the sea
Staff were excellent

2026-03-09 via Nuitee
M
Matthew solo_traveller gb
1
2026-02-14 via Nuitee
1
117junek Couples
10
Lerwick hotel
Pros:

Very friendly and helpful staff. We had early access to our room which was wonderful after the ferry crossing from Aberdeen. Room was spotlessly clean and comfortable. Hester in our room meant we could adjust it to suit ourselves. There are a few options for room service that you choose. Meals were excellent. Felt very well looked after. We requested a room with a sea view and that was lovely. Very quiet hotel so we slept well

2026-02-01 via Tripadvisor
D
Dieter couple ch
8
2026-01-19 via Nuitee
A
Aaron solo_traveller gb
10
2026-01-19 via Nuitee
S
Sheena extended_group gb
8
Pros:

All was good in bedroom and bedroom
Staff seemed helpful
Dining room comfortable with a great view

Cons:

Big hotel and seemed a bit impersonal

2026-01-19 via Nuitee
C
Catherine solo_traveller gb
10
Great stay
Pros:

Great hotel

2026-01-07 via Nuitee
T
Traveding Business Selby, Selby District, North Yorkshire, England
6
Not much choice of hotels in Lerwick.
Pros:

Unfortunately, there are only a couple of hotels to choose from in Lerwick, and I was told that the Lerwick Hotel was the best option.

The rooms, and the hotel in general, are very much in need of updating. The wallpaper was peeling, and the bed was not very comfortable.

That said, the hotel restaurant was very good, and I enjoyed my meals there.

2025-12-27 via Tripadvisor
R
Roberta couple us
7
Pleasant but not very comfortable. Good if old decor and lack of modern amenities don’t bother you.
Pros:

Pros: location, cleanliness, excellent restaurant, courtesy of staff, wonderful deep bathtub, very good breakfast buffet

Cons:

Cons: teeny tiny rooms, terrible beds with springs poking through, overall dated decor and “run down” vibe, no elevator, no fridge or microwave in room, no soda machine, no ice machine , very squeaky floors overhead

2025-10-15 via Nuitee
A
Ainslie family_with_children gb
10
Great location, facilities, staff and food!
Pros:

Location & view was great! Restaurant food was amazing (Dinner & Breakfast 5 stars) recommend the balmoral beef & haggis! Room was a great size with a big bathroom with a bath. Staff are lovely, 5 stars for them! Will certainly stay here again!

2025-10-11 via Nuitee
S
Susan solo_traveller gb
7
2025-10-06 via Nuitee
S
Suzanne friends
10
Pros:

Breakfast was fine.

2025-10-04 via Nuitee
Z
Z7441VGsueh Solo travel London, England
8
LEWICK HOTEL SHETLAND ISLES
Pros:

After reading some very mixed reviews, I asked Ramblers and the hotel to place me in a clean quiet hygienic room
This was done. Odd that ho7srkeeping had to be requested but that worked ok.
Htl overall badly needs repainting and renovations but my stay was very good. Staff were brilliant! Friendly and very helpful.

2025-09-30 via Tripadvisor
J
Julia Frances family
10
Pros:

The hotel was close to a bus stop which for me was great as I don't drive. It was about a 15 minute walk from the centre of Lerwick and it involved walking up a few hills but it was possible to get a bus from the hotel.

The hotel its self was clean and comfortable. I ate at the hotel every evening of my stay as there was no nearby restaurants. The food was very nice but very expensive

I would recommend getting a bus to and from the airport as its so much cheaper than the taxis, which were expensive and you can catch a bus from down the road

I would recommend this hotel to anyone planning a short stay on the island

2025-09-29 via Nuitee
A
Alister
8
Pros:

All staff were friendly and very helpful. Substantial breakfast. Lunches were delicious.

2025-09-28 via Nuitee
K
Kim couple au
7
Pros:

Very friendly helpful staff

Cons:

Rooms while comfortable enough but are tired

2025-09-18 via Nuitee