The Lerwick Hotel

Hotels
7.5 (209 reviews)
15 South Road , Lerwick , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Restaurant
Luggage storage
Fax/photocopying
Currency exchange
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Reception hall
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Small rooms
Dated decor
Limited amenities

Categories

Cleanliness
8.39
Cleanliness was noted positively in multiple reviews with mentions of well-maintained rooms.
Service
8.36
Staff were described as friendly, helpful, and responsive, leading to a strong positive sentiment.
Location
8.4
Location received praise for being scenic and conveniently situated near essential services.
Room Quality
6.35
Room quality was criticized for being small and dated with issues like springs in the beds.
Amenities
6.38
Amenities were lacking, with mentions of no refrigerator, microwave, or even soda and ice machines.
Value for Money
6.34
Value for money was questioned in reviews stating that the price did not match the overall experience.
Food and Beverage
8.39
Food quality received high ratings, particularly for the breakfast and dinner options.
Overall Experience
7.36
Overall experience was generally good, with enjoyment from location, food, and service but overshadowed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:26

Property Description

Unwind by the Sea

Experience a stay like no other at our modern hotel overlooking Breiwick Bay. The unrestricted views offer a tranquil setting for your getaway.

Culinary Delights

Indulge in fine cuisine at our Seafood Restaurant or Brasserie, where local flavors take center stage. Our chefs craft unique dishes using fresh, regional ingredients.

Convenience at Your Fingertips

Whether for business or pleasure, our hotel is well-equipped for all your needs. Enjoy free internet access throughout your stay for seamless connectivity.

Book now to secure your seaside retreat at our welcoming haven.

Important information:

Wireless internet is available at an additional cost.

There are different policies for group bookings (6 or more rooms). The cancellation period is 8 weeks before arrival and if the reservation is made within that period then a prepayment will be taken.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 209 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 8.39
Overall Experience: 7.36
M
Matthew • solo_traveller • gb
1
2026-02-14 • via Nuitee
D
Dieter • couple • ch
8
2026-01-19 • via Nuitee
A
Aaron • solo_traveller • gb
10
2026-01-19 • via Nuitee
S
Sheena • extended_group • gb
8
Pros:

All was good in bedroom and bedroom
Staff seemed helpful
Dining room comfortable with a great view

Cons:

Big hotel and seemed a bit impersonal

2026-01-19 • via Nuitee
C
Catherine • solo_traveller • gb
10
Great stay
Pros:

Great hotel

2026-01-07 • via Nuitee
T
Traveding • Business • Selby, Selby District, North Yorkshire, England
6
Not much choice of hotels in Lerwick.
Pros:

Unfortunately, there are only a couple of hotels to choose from in Lerwick, and I was told that the Lerwick Hotel was the best option.

The rooms, and the hotel in general, are very much in need of updating. The wallpaper was peeling, and the bed was not very comfortable.

That said, the hotel restaurant was very good, and I enjoyed my meals there.

2025-12-27 • via Tripadvisor
R
Roberta • couple • us
7
Pleasant but not very comfortable. Good if old decor and lack of modern amenities don’t bother you.
Pros:

Pros: location, cleanliness, excellent restaurant, courtesy of staff, wonderful deep bathtub, very good breakfast buffet

Cons:

Cons: teeny tiny rooms, terrible beds with springs poking through, overall dated decor and “run down” vibe, no elevator, no fridge or microwave in room, no soda machine, no ice machine , very squeaky floors overhead

2025-10-15 • via Nuitee
A
Ainslie • family_with_children • gb
10
Great location, facilities, staff and food!
Pros:

Location & view was great! Restaurant food was amazing (Dinner & Breakfast 5 stars) recommend the balmoral beef & haggis! Room was a great size with a big bathroom with a bath. Staff are lovely, 5 stars for them! Will certainly stay here again!

2025-10-11 • via Nuitee
S
Susan • solo_traveller • gb
7
2025-10-06 • via Nuitee
S
Suzanne • friends
10
Pros:

Breakfast was fine.

2025-10-04 • via Nuitee
Z
Z7441VGsueh • Solo travel • London, England
8
LEWICK HOTEL SHETLAND ISLES
Pros:

After reading some very mixed reviews, I asked Ramblers and the hotel to place me in a clean quiet hygienic room
This was done. Odd that ho7srkeeping had to be requested but that worked ok.
Htl overall badly needs repainting and renovations but my stay was very good. Staff were brilliant! Friendly and very helpful.

2025-09-30 • via Tripadvisor
J
Julia Frances • family
10
Pros:

The hotel was close to a bus stop which for me was great as I don't drive. It was about a 15 minute walk from the centre of Lerwick and it involved walking up a few hills but it was possible to get a bus from the hotel.

The hotel its self was clean and comfortable. I ate at the hotel every evening of my stay as there was no nearby restaurants. The food was very nice but very expensive

I would recommend getting a bus to and from the airport as its so much cheaper than the taxis, which were expensive and you can catch a bus from down the road

I would recommend this hotel to anyone planning a short stay on the island

2025-09-29 • via Nuitee
A
Alister
8
Pros:

All staff were friendly and very helpful. Substantial breakfast. Lunches were delicious.

2025-09-28 • via Nuitee
C
Claire • couple • gb
9
Beautiful
Pros:

The hotel is lovely, with friendly helpful staff and a great restaurant

Cons:

The room was a touch small, but had a sea view that more than made up for it.

2025-09-18 • via Nuitee
K
Kim • couple • au
7
Pros:

Very friendly helpful staff

Cons:

Rooms while comfortable enough but are tired

2025-09-18 • via Nuitee
R
Robert • solo_traveller • us
10
The room was clean, food good and the staff were incredibly friendly and helpful.
Pros:

Great location.

Cons:

There was nothing to not like.

2025-09-14 • via Nuitee
C
crs1026 • Couples
8
Very pleasant stay, a bit short on ambience
Pros:

This is one of the larger hotels in Shetland. Nice location, easy access by road from the airport. Reasonable walking distance to the center of town, and lots of access to walks on the shoreline. A large Tesco within easy walking distance.
Nicely situated on a gorgeous rocky shoreline, but the lovely scenery is wasted as the building architecture is uninspired, with fairly small windows (may not be an issue in bad weather, as the windows are fogged by seaspray.). Be sure to ask for a room facing the water as the other side of the hotel faces a bland parking lot.
Oddly, the property has not improved its view of the bay with a deck or benches - no place to sit and enjoy outdoors - again, maybe weather just won't allow. Even a better path to the shoreline trail would make things feel a little richer. We wondered if the building had been built as a dorm or business residence and later converted to a hotel.
Rooms are smallish and in an older style with dark wood that makes the rooms feel a little smaller. Everything was very clean and well maintained, but the decor is a bit dated. Beds were on the small size.
We lucked out and stayed in a larger room at the very end of the building wing - it had a larger window and a little more room. The bathroom had been remodelled and was very fresh and modern - so no complaints, other than needing to air the room a little when the wind died down.
Staff were very pleasant and responsive. Meals were excellent - good breakfast (included, but not advertised as such) and really great dinner in the dining room.
Overall I would rate this as a "good" but not "great" hotel. A lot of opportunity to enhance the property with. little imagination and some further redecorating. Would not be reluctant to stay here again... but might look for a guest house with a little more ambience.

2025-09-11 • via Tripadvisor
N
Nicholas • solo_traveller • gb
3
Pros:

We did get a partial refund when asked.

Cons:

For £200 a night it was very poor. If we had paid £75 it would be acceptable.

2025-08-27 • via Nuitee
R
Rick
8
Pros:

Extremely friendly, helpful staff and exceptionally good food, both at dinner and at breakfast.

2025-08-26 • via Nuitee
A
Alistair • partner
8
Pros:

Overall it was very good. Staff were very nice, perhaps lacking in local knowledge. The mattress was not to my liking, to soft. The shower was a little underwhelming. Food was excellent.

2025-08-25 • via Nuitee