Max Hotels Prayagraj

Hotels
Independent
5.6 (16 reviews)
Multi Functional Complex, Civil Line, Side, Railway Station Compound, Prayagraj, 211001 , Prayagraj , IN

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, although some complaints were noted.
Service
7.5
Mixed reviews on service, with some guests appreciating it and others mentioning wait times.
Location
7.5
The hotel's location near key landmarks and transport was highlighted positively.
Room Quality
7.5
Rooms were spacious and comfortable, but minor maintenance issues were reported by some guests.
Amenities
7.5
Satisfactory amenities provided, with some guests praising the gym and pool, while others noted the lack of spa services.
Value for Money
7.5
Varied opinions on value for money, with some feeling the price was high for the services and others considering it reasonable.
Food and Beverage
7.5
Breakfast and restaurant services generally well-received, though some suggested more variety.
Overall Experience
7.5
Most guests had a positive experience and would recommend the hotel, balancing mixed feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 13:14

Property Description

Terrace Views and Top-Notch Amenities
Experience breathtaking terrace views and enjoy complimentary wireless internet access and concierge services during your stay. Additionally, revel in the convenience of wedding services and a television in a common area.
Delightful Dining and Service
Savor a delicious meal at the on-site restaurant, or opt for the convenience of room service (during limited hours). Don't miss out on the daily buffet breakfast available for a fee from 7:30 AM to 10:30 AM.
Convenient Features and Services
Benefit from a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Arriving or departing is a breeze with the roundtrip airport shuttle available for a surcharge.
Make yourself at home at Max Hotels Prayagraj and indulge in comfort and convenience in the heart of Prayagraj. Book your stay today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.6
Based on 16 reviews
Cleanliness: 7.5
Service: 7.5
Location: 7.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
L
Leena
6
It was ok, considering it was the Maha Kumbh Time
Pros:

Water from the shower and wash basin took time to flow out.

2025-02-17 via Nuitee
C
Chris
2
Pros:

where to start? left after one night as the noise of the train station kept me awake … room was also cold … tho they did supply a heater . small basic room . also because of a local event you can only approach the hotel down a muddy track with packs of feral dogs …. KEEP AWAY

2025-01-17 via Nuitee
P
Princy family
4
Pros:

The staff was very accommodating and friendly but the rooms were in terrible shape. Had to call them for each and every thing be it toilet paper, coffee machine, towels. For the price of it, the rooms could have been much better. The paint was coming off too and the pillow cases were tore off

2023-03-17 via Nuitee
D
Danish family_with_children
8
Pros:

Near to the station.... Good service

Cons was Almirah for keeping things was not provided and if you have child then you will need extra matress as bed is smaller here

2022-09-25 via Nuitee
H
Himanshu
10
Pros:

Faced No issues even during times of COVID. Yes some facilities are unavailable as a measure of precautions (like food, newspaper, etc.). But the room was clean, the staff was readily available on call. Thanks a lot.

2020-07-29 via Nuitee
J
Juri bharat
10
Pros:

The service was great. The train noises at night was a little disturbing. Location was great in terms of getting transportation. Only thing was we had to pay double the actual price as we had booked through hotels.com. the prices for the nights of our stay in the hotel was around 2000 per night but hotels.com charged more than 5000 per night. That was extremely upsetting as the app is supposed to give discounts but instead we had to shell out more than double. For 4 nights we paid around Rs 41000 whereas the actual rate was only around Rs 17000/-. Felt very cheated but don't know how to get the money back.

2019-09-29 via Nuitee
V
Verified traveler
2
Pros:

Too noisy
Gets entry restricted on Kung mela days

2019-02-21 via Nuitee
C
chantal
8
Pros:

L'accueil est très professionnel et tout le monde a été très agréable avec nous. Petit déjeuner à volonté et copieux restaurant très correct. Seul bémol c est qu' il est situé presque sur les quais et que les bruits de la gare sont permanents. Surtout demander une chambre sur rue.

2019-02-19 via Nuitee
V
Verified traveler family
2
Pros:

This property is on the Allahabad Railway station land and every room is like 10 meters from Railway tracks. All night long the trains are honking and you can feel the tremors and noise from their movement.
Hotel owners are very clever and have photoshopped all photos not to show the railway parking in front the ramp to railway tracks which is like on its left side 5 meter and 10 meters on it right side. The kitchen uses coal as primary source of fuel and hence if you plan to eat in restaurant you will smell smoke and choking because of carbon dioxide and monoxide fumes. this is based on what I experienced, lots of cars honking comes from front as this hotel is in the parking land of railway station.

Very bad experience anyone heading to this city should avoid this hotel and look for something away from railway station. This is overpriced for crappy location, amenities and service

2018-12-19 via Nuitee
C
C
8
Pros:

Hotel is convenient. Next to the railway station.
1. It is a no frills hotel.
2. The price I paid through Expedia was substantially higher than what was posted on their bulletin board. In fact, they claim in writing that to get the best rate people should contact them directly.
3. The staff was generally helpful.
4. It has a modest kitchen.
5. It may not be at the level of KanhaShyam, a real 3-star hotel, but it was OK.
6. If I have to choose all over again, probably I will settle for Polo Max because of its closeness to the Rly Station.

2018-08-01 via Nuitee
V
Verified traveler
6
Okay
Pros:

Staff not cooperative

2018-07-29 via Nuitee
M
Manuel Alfonso
4
Hotel mediocre
Pros:

Un hotel mediocre, con habitaciones muy pobres y con deficiencias en la limpieza. Es exageradamente caro ya que su nivel es de un hotel de 2 estrellas como máximo.

2017-12-26 via Nuitee
V
Verified traveler
8
Good stay
Pros:

I booked the hotel through expedia ..it was a pleasant stay.,except the part that hotel was not informed about my late checkjn even if I left special comments about the same while booking .

2017-11-21 via Nuitee
M
Mona
4
Hear trains, birds, cars, & fireworks all from bed
Pros:

While most of the staff was accommodating, and they did arrange for a car pick up from the airport (which was way overpriced), the stay was not a pleasant one. The wifi did not work. When I ordered room service for dinner they called at least three times to confirm my order of two things. There was a beautiful tree right outside my window that unfortunately filled up with birds that squawked at every loud noise, which there were many. There was a combination of bass from a club, fireworks, car honks, birds, and passing trains until almost midnight. Lastly, the water never got more than lukewarm for my shower. I don't need fancy stuff, but this wasn't worth the price.

2017-01-22 via Nuitee
V
Verified traveler
10
Convenient and clean hotel
Pros:

I stayed there for a night. Room was very clean and bed is also quite large. Staffs are very polite and helpful. Food is also good and within budget. Thank you

2016-12-14 via Nuitee
V
Vishal
10
Good hotel near Allahabad railway station
Pros:

Location of this Hotel was great as it was at walking distance from the Allahabad Railway Junction and had good rooms and very affordable food options in the hotel itself and near by. Located in the heart of the city in the Civil Lines are and very close to Allahabad high court and market

2016-11-11 via Nuitee