Pousada Golden Hills

Hotels
9.1 (979 reviews)
20 Rua Omar Victor Veeck , Canela , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Quiet location
Friendly staff
Beautiful surroundings
Delicious breakfast
Cons:
Cleanliness issues
Distance from main attractions
High price for offerings

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, with reports of dust and poor room cleaning.
Service
9.65
Many reviews praised the attentive and friendly staff, enhancing the overall experience.
Location
9.19
The location is appreciated for its peace, although some noted it is a bit far from main attractions.
Room Quality
8.64
Rooms are described as beautiful and well-maintained, though some have mentioned issues with maintenance.
Amenities
9.17
Amenities were generally viewed positively; the breakfast received good feedback.
Value for Money
8.63
Some guests felt the price was high relative to some aspects of quality, impacting perceived value.
Food and Beverage
9.68
Breakfast was highly rated for variety and quality, making it a strong point in the reviews.
Overall Experience
9.65
Overall experiences shared were mostly positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:46

Property Description

Location & Surroundings
Pousada Caracol is ideally situated near top attractions like Stone Church and Festivals Palace.

Comfortable Accommodation
Guests can expect cozy rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms.

Delicious Breakfast
Start your day right with a delicious buffet breakfast during your stay at Pousada Caracol.

To experience a memorable stay in Canela, book your room at Pousada Caracol now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for R$ 60 per person per night when using an existing bed.
    People no matter the age stay for R$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 979 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
P
PATRICIA • family_with_children • br
5
Pros:

Colaboradores excelentes, os da recepção são muito educados.

Cons:

Pousada precisa de uma boa reforma. Frigobar não funciona.
Chuveiro sem indicação de qual torneira é água fria ou quente, um adesivo na parede já ajudaria, algo muito simples.
Vaso balançando, parece que está frouxo.
Toalhas velhas e encardidas.
Piso do corredor onde ficam os quartos faz muito barulho, é de madeira e parece que as tábuas estão soltas, muito barulho de cada hóspede que anda no corredor.
Não tem o mínimo de isolamento acústico, escuta tudo do quarto ao lado e também da recepção. Isso pelo menos no terréo.

2026-04-05 • via Nuitee
H
Horacio • family_with_children • uy
9
Lindo lugar, muy familiar.
Pros:

Excelente relación calidad precio. Necesitaba para pasar una noche y realmente me sorprendió para bien

Cons:

No ví nada que no me guste

2026-04-04 • via Nuitee
C
Camila • family_with_children • uy
10
2026-04-03 • via Nuitee
N
Nicolás Souto Rodríguez • family_with_children • uy
10
Pros:

El lugar es muy acogedor, siempre atentos. Una hermosa estadía.

2026-04-03 • via Nuitee
M
Mattos • family_with_children • uy
10
Pros:

El lugar, muy calmo, la cama, la tensión del agua.

Cons:

Mejorar un poco las toallas, secaban bien pero se notaba el desgaste.

2026-04-02 • via Nuitee
I
Ignez • couple • br
10
Ótima opção
Pros:

O pessoal! Atenciosos e receptivos. Quarto confortável, bom banho e o lugar é muito charmoso.

2026-04-01 • via Nuitee
C
CLEBER • couple • br
9
2026-04-01 • via Nuitee
J
Jose • family_with_children • br
10
2026-03-31 • via Nuitee
H
Henrique • family_with_children • br
9
Pros:

Localização, o atendimento e custo benefício.

2026-03-30 • via Nuitee
R
Ricardo • family_with_children • br
10
Pros:

Localização boa, longe do movimento do centro, ótima para descansar, ainda assim, são poucos minutos de carro até o centro.

Cons:

O café da manhã nunca está totalmente servido na primeira hora, se quiser café completo, chegar uns 40 minutos após o início.

2026-03-29 • via Nuitee
R
RenanWeber • couple • br
8
Pros:

Excelente atendimento, lugar tranquilo, café da manhã muito bom. Ótimo custo benefício.

Cons:

O banheiro do quarto está deteriorado, mal cuidado. TV sem streaming.

2026-03-27 • via Nuitee
D
Dávila • family_with_children • br
10
Pros:

Que lugar charmoso, amei ficar hospedada lá com o meu esposo, sensação de paz, muito silencioso e muita natureza ao redor, saímos pra caminhar e conhecer mais o local ao redor e apareceu um Golden lindo que estava solto alí, pelo visto ele já era acostumado a ficar solto, brincamos muito com ele e tiramos muitas fotos com o cãozinho, devia ser de algum morador alí perto. A cama do hotel era confortável, o café da manhã era excelente, tudo muito gostoso. Me hospedaria outra vez lá, mas dessa vez teria que alugar um carro pois ele fica bem isolado de tudo e não sabíamos disso até chegar lá.

2026-03-27 • via Nuitee
N
Norberto e Elaine • family_with_children • br
10
Muito boa
Pros:

Local muito bom, com pessoas excelentes, e gostamos bastante
Parabéns.

Cons:

Nada

2026-03-26 • via Nuitee
G
Gedson • family_with_children • br
6
Pros:

Lugar maravilhoso entre as araucárias, perto dos parques ,pousada muito boa é a minha segunda vez !

Cons:

Percebi que mudou bastante em relação a minha primeira vez em 2022 que me hospedei ,os quartos estavam com bastante coisas de pintura descascando torneira quebrada do banheiro , fiquei bem chateado por encontrar com esse detalhes ,mais o lugar é muito bom só uma crítica construtiva!

2026-03-26 • via Nuitee
M
Matheus • couple • br
7
2026-03-25 • via Nuitee
Y
Yayoi • solo_traveller • br
10
2026-03-24 • via Nuitee
H
Henrique • family_with_children • br
10
Pros:

Localização

2026-03-24 • via Nuitee
B
Bruno Travi Muraro • couple • br
9
2026-03-24 • via Nuitee
A
Abreu • family_with_children • br
10
Pros:

Quarta limpo e confortável.

2026-03-24 • via Nuitee
J
Joe • couple • gb
10
Amazing value for money
Pros:

Beautiful grounds, very clean room, good tv and breakfast. Great price. Nice location next to Caracol

Cons:

Nothing.

2026-03-24 • via Nuitee