Pousada Golden Hills

Hotels
9.1 (1052 reviews)
20 Rua Omar Victor Veeck , Canela , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Quiet location
Friendly staff
Beautiful surroundings
Delicious breakfast
Cons:
Cleanliness issues
Distance from main attractions
High price for offerings

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, with reports of dust and poor room cleaning.
Service
9.65
Many reviews praised the attentive and friendly staff, enhancing the overall experience.
Location
9.19
The location is appreciated for its peace, although some noted it is a bit far from main attractions.
Room Quality
8.64
Rooms are described as beautiful and well-maintained, though some have mentioned issues with maintenance.
Amenities
9.17
Amenities were generally viewed positively; the breakfast received good feedback.
Value for Money
8.63
Some guests felt the price was high relative to some aspects of quality, impacting perceived value.
Food and Beverage
9.68
Breakfast was highly rated for variety and quality, making it a strong point in the reviews.
Overall Experience
9.65
Overall experiences shared were mostly positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:46

Property Description

Location & Surroundings
Pousada Caracol is ideally situated near top attractions like Stone Church and Festivals Palace.

Comfortable Accommodation
Guests can expect cozy rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms.

Delicious Breakfast
Start your day right with a delicious buffet breakfast during your stay at Pousada Caracol.

To experience a memorable stay in Canela, book your room at Pousada Caracol now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for R$ 60 per person per night when using an existing bed.
    People no matter the age stay for R$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1052 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
R
RAFAEL • family_with_children • br
8
Hospedagem justa
Pros:

Da cama.

Cons:

Localização, falta de elevador e do odor do ralo do banheiro.

2026-05-08 • via Nuitee
R
Rafael • family_with_children • br
9
2026-05-07 • via Nuitee
R
Regiane • solo_traveller • br
10
Pros:

Uma pousada simples porém muitoooo organizada e super limpaaaaaa,a área externa um amor ,café da manhã fresquinho.

2026-05-07 • via Nuitee
R
Regiane • solo_traveller • br
10
Pros:

Muito bom .

2026-05-07 • via Nuitee
A
Aldenise • couple • br
8
Razoável
Pros:

Lugar longe e acesso difícil. Faltou energia e não tinhas mais café poucos itens no café .

2026-05-06 • via Nuitee
M
Michel • couple • br
10
Tranquilidade e vontade de voltar.
Pros:

Excelente localização e atendimento. Quarto completo e aconchegante. Estacionamento fácil. Otimo café da manha. Check in e check out super pratico e rapido. Voltaremos!

2026-05-05 • via Nuitee
G
Giseli • solo_traveller • br
10
Pros:

Foi tudo maravilhoso!

Cons:

Cafe da manhã e quarto.

2026-05-05 • via Nuitee
M
Maiquel • solo_traveller • br
8
Pros:

O local é bom... Extremamente silencioso...

Cons:

A distância do centro

2026-05-05 • via Nuitee
J
Juliana • couple • br
6
Estadia OK para uma noite
Pros:

Achei bom o tamanho do quarto.

Cons:

Quarto estava aparentemente muito surrado, sem manutenção, espelho quebrado, espelho do banheiro riscado, azulejos quebrados, pinos das portas enferrujados. Falta um olhar com mais carinho para que seja uma hospedagem completa e 100%. O local é muito bonito, porém, peca na qualidade da acomodação.

2026-05-05 • via Nuitee
I
Ignez • extended_group • br
10
Excelente
Pros:

O pessoal é muito atencioso, o banho é fantástico, cama ótima, tudo limpo e aconchegante. O local é lindo com muito verde e silêncio.

Cons:

Pode ser problema a localização para que não está de carro. Para quem quer sossego é o local perfeito.

2026-05-05 • via Nuitee
G
Glauber • couple • us
7
It is ok for the price.
Pros:

Localizacao

Cons:

Precisao de manutencao ou reforma no banheiro

2026-05-04 • via Nuitee
C
Charleine • family_with_children • br
8
2026-05-03 • via Nuitee
V
Vilmar Silvano • solo_traveller • br
9
2026-05-02 • via Nuitee
F
ferreira • solo_traveller • br
10
Pros:

Gostamos de tudo!

2026-05-02 • via Nuitee
E
ELISANDRA • couple • br
4
Pros:

Café da manhã, localização, o espaço externo e as áreas não privadas da pousada são lindas.

Cons:

Quarto com mosquitos, cheiro de mofo, paredes sujas, uma das toalhas de banho estava puída e rasgada, torneira da água fria do chuveiro emperrada, o piso da pousada é lindo, mas faz muito barulho.

2026-05-02 • via Nuitee
A
Acosta • solo_traveller • uy
10
2026-05-02 • via Nuitee
I
IVANIR • solo_traveller • br
10
2026-04-30 • via Nuitee
M
Miriam • solo_traveller • ar
10
Pros:

Tranquilidad. Servicios. Limpieza

2026-04-30 • via Nuitee
J
Jonathas Lopes • solo_traveller • br
10
2026-04-30 • via Nuitee
J
Jonathas Lopes • solo_traveller • br
10
2026-04-30 • via Nuitee