Pousada Golden Hills

Hotels
9.1 (897 reviews)
20 Rua Omar Victor Veeck , Canela , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Quiet location
Friendly staff
Beautiful surroundings
Delicious breakfast
Cons:
Cleanliness issues
Distance from main attractions
High price for offerings

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, with reports of dust and poor room cleaning.
Service
9.65
Many reviews praised the attentive and friendly staff, enhancing the overall experience.
Location
9.19
The location is appreciated for its peace, although some noted it is a bit far from main attractions.
Room Quality
8.64
Rooms are described as beautiful and well-maintained, though some have mentioned issues with maintenance.
Amenities
9.17
Amenities were generally viewed positively; the breakfast received good feedback.
Value for Money
8.63
Some guests felt the price was high relative to some aspects of quality, impacting perceived value.
Food and Beverage
9.68
Breakfast was highly rated for variety and quality, making it a strong point in the reviews.
Overall Experience
9.65
Overall experiences shared were mostly positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:46

Property Description

Location & Surroundings
Pousada Caracol is ideally situated near top attractions like Stone Church and Festivals Palace.

Comfortable Accommodation
Guests can expect cozy rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms.

Delicious Breakfast
Start your day right with a delicious buffet breakfast during your stay at Pousada Caracol.

To experience a memorable stay in Canela, book your room at Pousada Caracol now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for R$ 60 per person per night when using an existing bed.
    People no matter the age stay for R$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 897 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
T
Tais • family_with_children • br
10
Pros:

Tudo foi incrível, com certeza voltaremos mais vezes.

2026-02-14 • via Nuitee
D
Daiana Cristina • family_with_children • br
7
2026-02-14 • via Nuitee
W
Wilson Geraldo • family_with_children • br
10
Pros:

Cordialidade de toda a equipe, ótimo café da manhã, coroam um excelente custo/benefício.

2026-02-14 • via Nuitee
C
Camila • family_with_children • ar
9
Pros:

El personal y la disponibilidad para solucionar todos tus inconvenientes. La limpieza y las instalaciones en general

Cons:

La ubicación, es complicado llegar y es muy alejado de las zonas centricas

2026-02-13 • via Nuitee
V
Villas • couple • br
8
Excelente custo benefício
Pros:

Já fui diversas vezes na Pousada, equipe atenciosa e café da manhã muito bom.

Cons:

A minha única sugestão é que deveriam dar uma atualizada nos equipamentos do banheiro. Uma boa pintura e troca de alguns móveis resolveria.

2026-02-13 • via Nuitee
C
Carlos Antonio • extended_group • br
9
òtima escolha
Pros:

Espaço muito agradável, Excelente acolhimento.

2026-02-13 • via Nuitee
T
Tombesi • couple • br
10
2026-02-12 • via Nuitee
W
Wilhian • family_with_children • br
10
Pros:

TD otimo

Cons:

Solução pra emergência ruim
Ex
Mudar datas
Alterar reserva
Sem pensar no cliente para acordo q beneficiar os dois lados

2026-02-12 • via Nuitee
R
Reinaldo Leao • family_with_children • br
8
Pros:

Especialmente do atendimento do Bruno e do Mário. Super gentis e atenciosos

Cons:

Limpeza deixou a desejar.

2026-02-12 • via Nuitee
A
Alexandra • family_with_children • br
10
Pros:

Tudo

Cons:

Nada

2026-02-11 • via Nuitee
E
Euler • family_with_children • br
10
2026-02-11 • via Nuitee
F
Felipe Tessele • family_with_children • br
10
Pros:

Excelente, lugar incrível super recomendo ☺️☺️☺️

2026-02-10 • via Nuitee
B
Borges • extended_group • br
7
Bom. Com algumas falhas na manutenção, mas com uma localização muito agradável.
Pros:

Localização! Local muito tranquilo e agradável, com vista linda para as araucárias. Além disso, o café da manhã estava ótimo e o atendimento

Cons:

A acomodação estava com falta de manutenção adequada. Parte da cortina estava caída e o quarto estava com cheiro de umidade.

2026-02-10 • via Nuitee
M
MANOEL • couple • br
10
Pros:

Muito boa esta pousada. Local calmo em meio a araucarias. Equipe e instalações muito boas.

2026-02-10 • via Nuitee
M
Micheli petronilha • family_with_children • br
8
Tudo muito limpo aconchegante e muito bem atendido
Pros:

Tudo perfeito

Cons:

Café da manhã kkk

2026-02-09 • via Nuitee
C
CARLOS • family_with_children • ar
10
2026-02-09 • via Nuitee
A
Aurelia Andrea • family_with_children • ar
10
Pros:

La conexión con la naturaleza

2026-01-31 • via Nuitee
V
Valcemar • couple • br
9
No geral tudo muito bom Recomendo
Pros:

Café da manha excelente , localização um pouco longe mas sem problemas ...
Atendentes bem atenciosos , tudo de acordo como previsto ..

Cons:

O colchão não estava legal...

2026-01-30 • via Nuitee
J
João Vitor • family_with_children • br
10
2026-01-30 • via Nuitee
R
rafael • family_with_children • br
10
2026-01-28 • via Nuitee