Hotel Jardins

Hotels
9.2 (200 reviews)
Rodovia ES 010, nº 1307 , Serra , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great service
Excellent cleaning standards
Comfortable accommodations
Delicious breakfast
Cons:
Issues with the local surroundings
Some concerns about accessibility

Categories

Cleanliness
9.19
The hotel rooms and facilities are reported to be extremely clean by multiple guests.
Service
9.16
Guests noted the staff's cordiality and attentiveness, with excellent service experience highlighted.
Location
8.7
Location is good and strategic, but there are issues with the surrounding area.
Room Quality
9.15
Rooms are described as comfortable, spacious, and well-equipped.
Amenities
9.18
Amenities including the restaurant and parking are considered excellent.
Value for Money
9.14
Many reviews suggest a strong value for the amenities and services offered.
Food and Beverage
9.69
Breakfast is frequently praised for its variety and quality.
Overall Experience
9.36
Overall experience has been rated highly by most guests with satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:02

Property Description

Modern Accommodation in Serra

Convenient Amenities: Hotel Jardins offers free WiFi, room service, and a 24-hour front desk for a hassle-free stay. Guests can enjoy Brazilian cuisine at the on-site restaurant and take advantage of free private parking.

Comfortable Rooms: The rooms at Hotel Jardins are equipped with a TV with satellite channels, air conditioning, and a desk for convenience and relaxation.

Business-Friendly: With a business centre available for guest use, Hotel Jardins caters to business travelers looking for a productive stay.

Experience the best of Serra at Hotel Jardins. Book now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 200 reviews
Cleanliness: 9.19
Service: 9.16
Location: 8.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.69
Overall Experience: 9.36
K
Kelen • couple • br
9
2026-02-14 • via Nuitee
L
Lionel • solo_traveller • br
9
Ótima estadia
Pros:

Limpeza e atendimento

Cons:

Internet muito ruim

2026-02-11 • via Nuitee
M
Marques • couple • br
9
Satisfeita
Pros:

os funcionários são extremamente educados, gentis. O café da manhã é excelente

2026-02-11 • via Nuitee
S
Samuca • solo_traveller • pt
10
Boa estadia! Funcionários muito educados!! Prestativos demais
Pros:

Café da manhã sensacional!!! Localização do hotel achei muito perigosa !!! O retorno para a porta do hotel fica em um local ermo e com muitos usuários de drogas e garotas se prostituindo

Cons:

Sem nenhuma dificuldade a acomodação

2026-02-10 • via Nuitee
J
josé lopes junior • family_with_children • br
10
Pros:

recepção, café da manhã.

2026-01-29 • via Nuitee
W
Wellington • solo_traveller • br
10
2026-01-29 • via Nuitee
M
Maicon • family_with_children • br
10
2026-01-29 • via Nuitee
J
Janderson • couple • br
10
2026-01-28 • via Nuitee
L
Ludjan • family_with_children • br
9
Bom
Pros:

Limpeza

Cons:

Não tem smartv

2026-01-23 • via Nuitee
F
FBM2003 • family_with_children • br
10
É um ótimo hotel. Recomendo!
Pros:

Os funcionários são muito educados e prestativos, o café da manhã é muito bom, as instalações são novas e muito limpas, assim como o quarto. Assim como o quarto.

Cons:

A localização fica em uma avenida que não possui nada perto, além de ter uma barreira no centro, que serve para impedir que os carros que estiverem no sentido inverso atravessem a pista, isto dificulta o acesso ao Hotel.

2026-01-22 • via Nuitee
C
Claudio • family_with_children • br
10
Hotel show
Pros:

Conforto do quarto e o café da manhã são ótimos

Cons:

Localização do hotel. Não há lojas ou restaurantes próximos, a área não é residencial, e temos que estar de carro para tudo.

2026-01-22 • via Nuitee
A
ANTONIO MARCELO • family_with_children • br
10
Pros:

Cafe da manhã, colaboradores

2026-01-21 • via Nuitee
S
Sammuel • family_with_children • br
10
2026-01-21 • via Nuitee
A
Antonio Raimundo de Pa • family_with_children • br
10
Pros:

Gostei de tudo no Hotel, ótimo.

Recomendo.

Cons:

Não tenho nada do que não gostei.

2026-01-19 • via Nuitee
S
Soraia • family_with_children • br
10
Pros:

Fácil acesso ao shopping e à BR-101. Quarto grande, confortável e com espaço para armazenamento para as roupas. Banheiro com ótimo tamanho e chuveiro excelente.

Cons:

Acho que só faltou uma iluminação indireta e mais fraca perto da cama, como um abajur.

2026-01-19 • via Nuitee
P
Priscila • solo_traveller • br
9
2026-01-19 • via Nuitee
D
Dinilson • solo_traveller • br
8
muito boa apesar de estarmos próximo a uma favela com riscos após as 20 horas.,
Pros:

Apto. muito bom, sistema de atendimento pessoal de boa qualidade e higiene satisfatório. Ficou a desjar alguns pontos por não ter serviço de entrega nos apartamentos.

Cons:

Não ter serviço de entrega restaurante / apartamento.

2026-01-19 • via Nuitee
A
Anderson Augusto • couple • br
10
2026-01-19 • via Nuitee
H
Heyder • family_with_children • br
10
2026-01-19 • via Nuitee
T
tatiane • family_with_children • br
10
Pros:

Quartos e banheiros limpos. Ótimo café da manhã.

Cons:

Funcionárias da limpeza muito barulhentas pela manhã.

2026-01-18 • via Nuitee