Paradise Resort

Hotels
7.6 (124 reviews)
Vía Dr. Belisario Porras camino a la Villa De los Santos (Antiguo Hotel Sol de Luna) , Los Santos , pa

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Large, attractive pool / waterpark
Friendly and attentive reception staff
Central, convenient location
Good price for short stays
On-site bar and lively atmosphere
Cons:
Repeated cleanliness issues (pool, bathrooms, rooms)
Breakfast limited/poor variety and quality
Missing room supplies (towels, toilet paper, toiletries) and occasional no hot water
Overcrowding on weekends
Power outage with delayed or no backup power; inconsistent restaurant service

Categories

Cleanliness
5.5
Multiple guests report dirty pool water, dirty bathrooms, AC odor and rooms not properly cleaned; housekeeping and overall cleanliness are recurring negatives.
Service
8.6
Staff frequently described as friendly and attentive (reception praised), though there are isolated reports of poor restaurant service and slow response during the power outage.
Location
9
Several mentions of a central, convenient location close to attractions; location consistently noted as a strong point.
Room Quality
6.2
Mixed feedback: some find rooms modern and comfortable, others report hard mattresses, lack of amenities in-room (no fridge), missing towels/toilet paper and issues with hot water and AC smell.
Amenities
8.4
Waterpark/pool, bar and music are standout amenities praised by many; however overcrowding on weekends and an instance of non-functioning backup power reduce the score.
Value for Money
8.6
Several guests note a good price and comfortable stay for short visits; a few feel there are better options nearby, but overall value perception is positive.
Food and Beverage
5.2
Breakfast receives repeated criticism for limited/poor options (lack of western items, low variety) though a few guests praised the breakfast; restaurant service also flagged as inconsistent.
Overall Experience
9.3
Overall mixed but leaning positive for many guests: excellent pool and friendly staff made stays enjoyable despite cleanliness, breakfast and occasional service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-21 23:10

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hotel Paradise Resort in Los Santos. Each room features air conditioning, a flat-screen TV, and a private bathroom. Some rooms even offer a cozy seating area for your relaxation.

Relaxing Outdoor Amenities
Unwind by the seasonal outdoor pool or soak up the sun on the terrace. Enjoy the picturesque surroundings and take a refreshing dip in the pool.

Convenient Services
Experience top-notch hospitality with our 24-hour front desk always ready to assist you. Don't worry about a thing during your stay at Hotel Paradise Resort.

Book your stay now at Hotel Paradise Resort and elevate your travel experience to Los Santos!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

7.6
Based on 124 reviews
Cleanliness: 5.5
Service: 8.6
Location: 9
Room Quality: 6.2
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 5.2
Overall Experience: 9.3
M
Monique Marie couple pa
10
2026-09-03 via Nuitee
I
IRIS extended_group pa
10
Estancia corta y precisa.
Pros:

La ubicación y la tranquilidad.

Cons:

El desayuno debe mejor y puntualidad para abrir el restaurante.

2026-09-03 via Nuitee
N
Nicole solo_traveller pa
9
Pros:

La comida y atención

Cons:

Algo que puede mejorar la experiencia es agregarle pequeña nevera a la habitación que se pueda guardar agua como

2026-08-31 via Nuitee
L
Luis solo_traveller pe
8
Volver a lo nuestro
Pros:

El diseño y ubicacion

Cons:

El piso muy liso. Riesgo de caída. Recomiendo
Colocar alfombra o toalla para salir del baño.

2026-08-29 via Nuitee
G
Gutierrez family_with_children pa
10
Fue excelente
Pros:

Todo muy excelente

2026-08-20 via Nuitee
G
Gabriela Labastida solo_traveller pa
9
Pros:

Las instalaciones limpias, la atención del personal (muy amables), el desayuno variado.

Cons:

Eramos 4 en la habitación y solo habian dejado 1 jabón de baño. El horario de la piscina es muy corto para el tiempo en que uno llega y se retira del lugar, deberían extenderlo.

2026-08-17 via Nuitee
M
Michele solo_traveller pa
9
2026-08-17 via Nuitee
R
Rigoberto solo_traveller pa
10
2026-08-16 via Nuitee
R
Rufino solo_traveller pa
9
Pros:

Muy comodas las instalaciones

Cons:

Sin comentarios

2026-08-09 via Nuitee
M
Manuel solo_traveller pa
1
Baños y puertas dañadas
Pros:

Nada

Cons:

La atención es pesima

2026-08-02 via Nuitee
Y
yamileth couple pa
2
fue tormentosa y estresante
Pros:

Todo mal, no hay internet, no me limpian la habitación, no hay servicio a cuarto, el restaurante muy temprano, no hay shampoo.

Cons:

todo

2026-07-23 via Nuitee
A
Abigueil extended_group pa
6
Fiasco
Pros:

La ubicación

Cons:

La regadera del baño estaba dañada, echaba agua a todos lados menos a ti. La piscina estaba sucia, se veía el agua turbia. Un poco deteriorada la habitación.

2026-07-21 via Nuitee
A
Arauz solo_traveller pa
10
Pros:

Las instalaciones

Cons:

La salida debería ser a las 3

2026-07-20 via Nuitee
R
RUIZ solo_traveller pa
4
2026-07-06 via Nuitee
J
Josefina solo_traveller pa
10
2026-07-06 via Nuitee
P
Pedro family_with_children pa
7
Buena y tranquila
Pros:

El ambiente tranquilo y la piscina

Cons:

Cobran un precio que incluye desayuno buffet pero a la hora le tienen un letrero que dice buffet controlado y los dos dias fue el mismo desayuno con muy poca variacion y que solo se sirve una vez, pues si de repente quieres provar un poco mas de algo no puedes y que el precio del.ospedaje para que incluyan el.desayuno me.parece mas que suficiente para ofrecer un mejor desayuno cre si afirmaran mas su compromiso con el.desayuno creo aumntarian la clientela, y tomar en cuenta por su ubicacion tratar de brindar mas comida tipica del area creo seria super y sobre todo venderia la imagen del hotel ya que con tan solo inmaginar despertar y tomar un buen desayuno interiorano seria fantastico!

2026-07-06 via Nuitee
F
Freddy solo_traveller pa
9
Buena
Pros:

Ubicación

Cons:

El desayuno debe mejorar.

2026-07-02 via Nuitee
F
Fernando solo_traveller pa
8
2026-06-27 via Nuitee
E
Edgardo couple pa
10
2026-06-26 via Nuitee
Y
Yesenia solo_traveller pa
9
2026-06-25 via Nuitee