Quality Hotel São Caetano

Hotels
•
Quality Hotel
8.8 (253 reviews)
Alameda Terracota, 250 , São Caetano do Sul , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and well-maintained hotel
Friendly staff
Comfortable rooms
Great location
Cons:
Cleanliness issues
Breakfast service drawbacks
Noise from air conditioning
Maintenance needed

Categories

Cleanliness
8.44
Several mentions of cleanliness issues, including unclean linens and bathrooms.
Service
9.41
Positive feedback on staff attentiveness and helpfulness.
Location
9.45
Strategically located with praise for accessibility.
Room Quality
8.9
Generally good room quality with specific positives regarding comfort.
Amenities
8.43
Mixed reviews with some issues on breakfast service and missing items.
Value for Money
8.89
Assessed as reasonable but could improve with better offerings.
Food and Beverage
7.94
Multiple complaints about the breakfast service and quality.
Overall Experience
8.91
Overall a good experience but with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:20

Property Description

Luxurious Accommodation
Quality Hotel São Caetano offers comfortable accommodation with 4 categories of apartments, perfect for both leisure and business travelers. Enjoy complimentary breakfast and Wi-Fi, along with 24-hour room service and a relaxing lobby bar.

Pet-Friendly Environment
Our hotel warmly welcomes small pets in all room categories and larger pets in specific rooms. With an extra fee and vaccination card, your furry friends can enjoy a stay with us too.

Convenient Location
Situated in front of Park Shopping São Caetano, our hotel provides easy access to shopping, dining, and entertainment options. Additionally, we are located near the São Paulo Expo convention center and offer proximity to various attractions.

Book your stay at Quality Hotel São Caetano for a delightful experience!

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for R$ 94.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 253 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
R
Rogerio • family_with_children • br
10
Muito Boa.
Pros:

Boa localização, limpeza dos quartos, e café da manha bom!

2026-02-09 • via Nuitee
I
Ingrid • couple • br
10
2026-01-29 • via Nuitee
L
luis • family_with_children • br
10
Pros:

Cama confortável e espaçosa. Quarto impecável

Cons:

Gotejar do ar condicionado no teto do banheiro durante todo o tempo de funcionamento.

2026-01-25 • via Nuitee
N
Naudilania • family_with_children • br
10
2026-01-25 • via Nuitee
L
Luciano • couple • br
10
2026-01-24 • via Nuitee
L
Liliana • couple • ar
7
Buena estadía
Pros:

La ubicación en relación a la cercanía por donde me tenía que trasladar. A la hora de reclamar por el no funcionamiento del aire acondicionado (ruidoso), resolvieron el problema rápidamente.

Cons:

La limpieza un poco floja. La sábana superior estaba manchada y la cambiaron al día siguiente

2026-01-23 • via Nuitee
M
Maximiliano • solo_traveller • ar
9
2026-01-22 • via Nuitee
P
Prido • solo_traveller • us
10
2026-01-21 • via Nuitee
L
LAURA • extended_group • br
7
Cons:

A limpeza não era das melhores, roupas de cama pareciam sujas, toalhas de banho com cheiro ruim e banheiro tinha pasta de dente derramada já na chegada e até o final da estadia não foi limpo.
Café da manhã com pouca opção, café não era bom.

2026-01-20 • via Nuitee
M
MIGUEL ANGEL • couple • br
10
2026-01-19 • via Nuitee
M
Marchi • couple • br
8
Minha estadia no hotel é sempre muito acolhedora
Pros:

Acomodação ótima

Cons:

As toalhas estão precisando ser renovadas.
Estão gastas, quase furando

2026-01-19 • via Nuitee
I
Italo • couple • br
10
2026-01-19 • via Nuitee
D
Débora • family_with_children • br
10
2026-01-19 • via Nuitee
T
Thais • couple • br
8
Muito boa
Pros:

Limpeza , cama confortável, lençóis e travesseiro muito bons tmb . Cajá da manhã delicioso

Cons:

Das toalhas de banho

2026-01-15 • via Nuitee
H
Hildebrando • family_with_children • br
9
Bom em todos os sentidos, dentro de sua categoria
Pros:

Sempre que vou a SP gosto de ficar neste hotel pela comodidade e logistica do lugar, seguro e com um Shopping ao lado, alem do bom hotel e acomodações

Cons:

Nada que desabone, pelo custo beneficio

2026-01-13 • via Nuitee
K
Keiny • couple • br
5
Cons:

Ar condicionado extremamente barulhento.

2026-01-13 • via Nuitee
V
VALQUIRIA TEREZINHA • family_with_children • br
10
2026-01-13 • via Nuitee
E
Emerson • family_with_children • br
7
Cons:

Desnível ao pegar o carro, torci o pé nele. Cheio de pó no suporte da tv, cabelo no banheiro,

2026-01-10 • via Nuitee
P
Paulo Henrique • couple • br
10
2026-01-10 • via Nuitee
T
Temvryczuk • solo_traveller • us
10
2026-01-10 • via Nuitee