Quality Hotel São Caetano

Hotels
•
Quality Hotel
8.8 (269 reviews)
Alameda Terracota, 250 , São Caetano do Sul , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and well-maintained hotel
Friendly staff
Comfortable rooms
Great location
Cons:
Cleanliness issues
Breakfast service drawbacks
Noise from air conditioning
Maintenance needed

Categories

Cleanliness
8.44
Several mentions of cleanliness issues, including unclean linens and bathrooms.
Service
9.41
Positive feedback on staff attentiveness and helpfulness.
Location
9.45
Strategically located with praise for accessibility.
Room Quality
8.9
Generally good room quality with specific positives regarding comfort.
Amenities
8.43
Mixed reviews with some issues on breakfast service and missing items.
Value for Money
8.89
Assessed as reasonable but could improve with better offerings.
Food and Beverage
7.94
Multiple complaints about the breakfast service and quality.
Overall Experience
8.91
Overall a good experience but with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:20

Property Description

Luxurious Accommodation
Quality Hotel São Caetano offers comfortable accommodation with 4 categories of apartments, perfect for both leisure and business travelers. Enjoy complimentary breakfast and Wi-Fi, along with 24-hour room service and a relaxing lobby bar.

Pet-Friendly Environment
Our hotel warmly welcomes small pets in all room categories and larger pets in specific rooms. With an extra fee and vaccination card, your furry friends can enjoy a stay with us too.

Convenient Location
Situated in front of Park Shopping São Caetano, our hotel provides easy access to shopping, dining, and entertainment options. Additionally, we are located near the São Paulo Expo convention center and offer proximity to various attractions.

Book your stay at Quality Hotel São Caetano for a delightful experience!

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for R$ 94.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 269 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
T
Tuma Carlos • couple • br
9
RASOAVEL
Pros:

LOCALIZAÇÃO APENAS ISSO

Cons:

CHEIRO DO QUARTO, TV ORRIVEL, NÃO TEM CANAIS ABERTOS, MANOBRISTA DEMOROU 20 MINUTOS PARA TRAZER MEU CARRO,

2026-04-03 • via Nuitee
J
jose orbilio dos • solo_traveller • br
7
2026-03-28 • via Nuitee
L
Livio Cesar • couple • bo
7
Buena
Pros:

Ubicación porque estaba cerca del lugar de mi reunión

Cons:

La amabilidad de el personal de recepción

2026-03-28 • via Nuitee
P
poty • solo_traveller • br
10
2026-03-26 • via Nuitee
H
Humberto • solo_traveller • br
8
2026-03-25 • via Nuitee
E
Eneida • solo_traveller • br
10
Pros:

Ótimo hotel com excelente serviço

2026-03-23 • via Nuitee
T
Thais • solo_traveller • br
10
2026-03-21 • via Nuitee
L
Leandro • couple • nl
10
2026-03-19 • via Nuitee
I
Isadora • family_with_children • br
10
2026-03-17 • via Nuitee
V
Viviane • couple • br
10
Maravilhosa
Pros:

Café da manhã perfeito e sem contar que a localização é ótima.

Cons:

Tudo perfeito!!

2026-03-17 • via Nuitee
P
Prido • solo_traveller • us
10
2026-03-16 • via Nuitee
G
Giuseppe • solo_traveller • it
9
da ripetere
Pros:

la posizione, l'accoglienza e la disponibilità del personale

Cons:

posizione e confort

2026-03-15 • via Nuitee
M
Melissa • couple • br
8
2026-03-15 • via Nuitee
E
Eduardo • couple • br
5
2026-03-12 • via Nuitee
R
Ronaldo • couple • br
10
2026-03-11 • via Nuitee
I
Isabel • couple • br
9
Pros:

Tudo perfeito! Atendeu perfeitamente a minha necessidade. Quarto ótimo, grande, cama excelente, atendimento muito bom, café da manhã delicioso. O restaurante do hotel também é muito bom. Vale super a pena o Custo X Beneficio.
A localização é perfeita, no complexo com shopping, parque...
Tudo muito bom.

Cons:

não tenho nada para reclamar

2026-03-11 • via Nuitee
E
Eduardo • couple • br
10
2026-03-10 • via Nuitee
C
Chagas • couple • br
6
ja foi melhor
Pros:

gosto muito do hotel pois não é a primeira vez fico sempre la mas ref a limpeza deixou a desejar principalmente banheiro e meu banheiro estava intupido acredito que pelo ´porte do hotel essas manutenção deveria ser mais rapida

Cons:

limpeza do meu banheiro

2026-03-02 • via Nuitee
J
Joao Carlos • couple • br
10
2026-03-01 • via Nuitee
E
Eduardo • couple • br
8
2026-02-24 • via Nuitee