Quality Hotel São Caetano

Hotels
•
Quality Hotel
8.8 (319 reviews)
Alameda Terracota, 250 , São Caetano do Sul , br
+55 11 4709-9382

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained hotel
Friendly staff
Comfortable rooms
Great location
Cons:
Cleanliness issues
Breakfast service drawbacks
Noise from air conditioning
Maintenance needed

Categories

Cleanliness
8.44
Several mentions of cleanliness issues, including unclean linens and bathrooms.
Service
9.41
Positive feedback on staff attentiveness and helpfulness.
Location
9.45
Strategically located with praise for accessibility.
Room Quality
8.9
Generally good room quality with specific positives regarding comfort.
Amenities
8.43
Mixed reviews with some issues on breakfast service and missing items.
Value for Money
8.89
Assessed as reasonable but could improve with better offerings.
Food and Beverage
7.94
Multiple complaints about the breakfast service and quality.
Overall Experience
8.91
Overall a good experience but with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:20

Property Description

Luxurious Accommodation
Quality Hotel São Caetano offers comfortable accommodation with 4 categories of apartments, perfect for both leisure and business travelers. Enjoy complimentary breakfast and Wi-Fi, along with 24-hour room service and a relaxing lobby bar.

Pet-Friendly Environment
Our hotel warmly welcomes small pets in all room categories and larger pets in specific rooms. With an extra fee and vaccination card, your furry friends can enjoy a stay with us too.

Convenient Location
Situated in front of Park Shopping São Caetano, our hotel provides easy access to shopping, dining, and entertainment options. Additionally, we are located near the São Paulo Expo convention center and offer proximity to various attractions.

Book your stay at Quality Hotel São Caetano for a delightful experience!

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.8
Based on 319 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
L
Luis • solo_traveller • cl
8
2026-08-20 • via Nuitee
F
Frederico Bernardi • extended_group • br
10
2026-08-20 • via Nuitee
K
Kate • family_with_children • br
1
Valor muito alto pelo o que entrega.
Pros:

Localização

Cons:

Banheiro sujo e café da manhã horrível! Não tinha nem café!

2026-08-17 • via Nuitee
A
Adriana • solo_traveller • br
9
Muito bom
Pros:

Um ótimo quarto e conforto

Cons:

Uma pingadeira no lado de fora que não deixou dormir

2026-08-17 • via Nuitee
V
Vinicius • couple • br
10
2026-08-16 • via Nuitee
E
Eslei • solo_traveller • br
10
2026-08-13 • via Nuitee
M
Marjori Soraia • couple • br
8
A localização é ótima
Pros:

Tamanho do quarto e da cama

Cons:

Chuveiro poderia ter manutenção mais detalhada. Os furos dispersam a água pois alguns estão entupidos.

2026-08-10 • via Nuitee
R
RAFAEL • couple • br
10
2026-08-09 • via Nuitee
R
Rodrigo • solo_traveller • br
5
Pros:

Os recepcionistas são muito atenciosos.

Cons:

O café da manhã é possivelmente o pior que já vi na vida. Não há leite vegetal para pessoas que, como eu, tem alergia a lactose. A poucos meses atrás podíamos pedir omelete, mas já não é mais possível, devido a "problemas operacionais".

2026-08-08 • via Nuitee
S
Sidney • couple • br
10
Um momento de puro conforto.
Pros:

Limpeza e localização

2026-08-07 • via Nuitee
D
Davy Willians • solo_traveller • br
9
Um lugar para retornar com certeza.
Pros:

Hotel bem localizado, em frente ao Shopping. O quarto e o banheiro são excelentes, espaçosos, com boa disposição e iluminação indireta bem distribuída. Ha uma mesa gigante e uma cadeira para trabalho e uma poltrona para descanso, ambas muito confortáveis, assim como a cama e travesseiros. Oferecem uma água de cortesia. Café da manhã modesto porém suficiente. Vista ampla para a cidade e para o por do sol. As instalações no geral causam uma ótima impressão.

Cons:

Apenas um pequeno vazamento no box que passava agua para o chão do banheiro. Para apenas um dia não foi problema. Estacionamento gera gargalo em determinados horários p/ retirar o carro. É bom se antecipar.

2026-07-22 • via Nuitee
R
Rodrigues • solo_traveller • br
10
Pros:

Principalmente a localização e acomodação

2026-07-19 • via Nuitee
H
Henrique • solo_traveller • br
10
2026-07-18 • via Nuitee
S
Simone • solo_traveller • br
7
Foi tranquila
Pros:

A cama e os travesseiros são bons

Cons:

A limpeza deixou a desejar

2026-07-16 • via Nuitee
E
Eliane Prado • solo_traveller • br
8
2026-07-16 • via Nuitee
B
Bruno Vinicius • solo_traveller • br
5
Pros:

Localização excelente.

Cons:

Recepcionista do restaurante extremamente ríspida e grosseira.

2026-07-16 • via Nuitee
S
Simone • couple • br
10
Pros:

Conforto e limpeza

2026-07-12 • via Nuitee
G
Gabriel • solo_traveller • br
5
2026-07-10 • via Nuitee
J
Joaquim • solo_traveller • br
10
2026-07-08 • via Nuitee
S
Sunshine27030881050 • Family
10
We had a wonderful stay & quiet nights sleep
Pros:

We were extremely impressed with this hotel. Specifically, with the service of one of their staff members, Iago Ribeiro, who went above & beyond. We were extremely impressed with how quiet it was at night. That itself is priceless. We would recommend anyone staying at this hotel.

2026-07-05 • via Tripadvisor