The Waters Hot Springs, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
9 (413 reviews)
340 Central Avenue , Hot Springs , US
+1 501-321-0001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodations
Cons:
Cleanliness issues
Staffing shortages at the bar
Room assignment failures

Categories

Cleanliness
7.66
Multiple mentions of unclean conditions such as blood on sheets and hairs in the shower.
Service
9.63
Staff were described as friendly and helpful, with some minor issues noted.
Location
10
Great locations mentioned in multiple reviews.
Room Quality
8.67
Mixed sentiments with some issues regarding room assignments and condition.
Amenities
8.62
Comments on the rooftop bar, but noted that it needs more staff.
Value for Money
9.15
Overall fair value noted, with some adjustments expected for the price.
Food and Beverage
8.61
Breakfast complaints noted, but overall food service was quite favorable.
Overall Experience
9.66
Positive sentiments overshadowing negatives, especially praising staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:04

Property Description

Luxurious Accommodation
Experience luxury at The Waters Hot Springs, Tapestry Collection by Hilton, located just 4 km from Magic Springs Crystal Falls. Each room comes with a private bathroom, ensuring your comfort and privacy during your stay.

Exceptional Amenities
Indulge in the hotel's top-notch amenities, including a restaurant, private parking, and a bar. The 24-hour front desk is at your service, and free WiFi is available throughout the property for your convenience.

Outdoor Adventures
Explore the beauty of Hot Springs with a range of outdoor activities like hiking, available for guests to enjoy. Make the most of your stay at The Waters and create unforgettable memories in this charming city.

Book your stay at The Waters Hot Springs, Tapestry Collection by Hilton for a luxurious and adventure-filled getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Guest Reviews

9
Based on 413 reviews
Cleanliness: 7.66
Service: 9.63
Location: 10
Room Quality: 8.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.61
Overall Experience: 9.66
M
margaret • couple • us
10
Beautiful hotel. Great location.
Pros:

Beautiful hotel. Great location. Comfortable bed. Sweet staff. Valet parking where parking is impossible!

2026-09-08 • via Nuitee
C
Catherine • extended_group • au
9
Great property in a great location, clean large rooms, rooftop bar was a great place for views and drinks
Pros:

Location!

Cons:

Nothing

2026-09-06 • via Nuitee
D
DENIS • couple • fr
8
2026-09-05 • via Nuitee
C
Christopher • solo_traveller • us
8
We had a pleasant visit.
Pros:

Location is fantastic!

Cons:

Our View was not good at all! We were facing the HVAC system and pipes. Would have suggested the street view.

2026-09-02 • via Nuitee
P
Patricia • family_with_children • us
10
Pros:

Breakfast was very good

Cons:

Bathroom barn style door was noisy and did not close all that easy or stay closed I should say. It was very hot there and roof bar was closed by 7 pm so didn’t get to enjoy that also it had rained to be fair but appetizers in main restaurant were delicious and drink was well made

2026-08-29 • via Nuitee
C
Cristin • solo_traveller • us
9
Great hotel, one issue only
Pros:

Historic building and hotel, good location, great staff.

Cons:

Bathroom doors only slid in front of doorway and kind of hung there, several inches out from the doorway, which faced bed and was just maybe 3-4 feet from bed, so no privacy or noise protection whatsoever from bedroom to toilet.

2026-07-20 • via Nuitee
E
Emilie • couple • us
10
We loved staying at the waters. It is one of the best placea I have ever stayed. Staff was super helpful! Will recomm
Pros:

Everything!

2026-07-20 • via Nuitee
Z
Zahmawati • couple • us
9
2026-07-15 • via Nuitee
E
Elizabeth • couple • au
8
2026-07-14 • via Nuitee
P
Peck Lian • couple • us
10
Love everything about the hotel
Pros:

Love how the property has kept many of the vintage decor, including the marble tiles and doors, while keeping the rooms modern and clean. The staff were amazing too, especially Kylie who responded to my queries and needs speedily. Thank you!

2026-07-14 • via Nuitee
M
MaryDawn • couple • us
10
Great stay, would highly recommend!
Pros:

Great location, amazing staff. Loved the restaurant and rooftop bar.

2026-07-13 • via Nuitee
E
Eric • couple • us
10
Great location and high end hotel
Pros:

Great location and staff!!!

Cons:

Nothing

2026-06-30 • via Nuitee
D
Deborah • extended_group • us
5
Good location and great bed. Beware it is not like your normal Hilton. Very bland environment and not worth the price th
Pros:

The bed was comfortable and the location was great.

Cons:

The hotel was not what I am used to in a Hilton hotel. Very sterile and the lobby and entrance did not seem clean and inviting

2026-06-30 • via Nuitee
L
Li • solo_traveller • us
9
2026-06-24 • via Nuitee
T
Ton • couple • nl
8
2026-06-17 • via Nuitee
C
Clifford • solo_traveller • us
5
2026-06-16 • via Nuitee
C
Christina • couple • us
9
2026-06-09 • via Nuitee
N
Naveeda • family_with_children • us
5
Do not stay here if you’re looking to spend 200/night or more bc pictures/reviews are misleading
Pros:

This hotel was totally not worth the money I spent and I will make sure never to stay here again even if I need to pay more for another hotel.

The only thing I liked was that the beds were comfortable.

Cons:

The hotel was dingy looking, floors were sticky, bathrooms doors did not close properly, the price was too high for the amenities and appearance, and the restaurant was horrible. I asked for eggs and they gave me stuff from a can. They don’t even use real eggs for breakfast. They forgot multiple parts of our order, they did not bring us proper utensils even when we asked 3-4 times

2026-05-28 • via Nuitee
J
Judy • couple • us
10
We Had a wonderful stay!
Pros:

very friendly staff

2026-05-17 • via Nuitee
M
Margaret • couple • us
10
Pros:

Everything was perfect. The entire staff were amazing.

Cons:

Location

2026-05-11 • via Nuitee