Comfort Hotel São Caetano

Hotels
•
Comfort
8.7 (369 reviews)
Alameda Terracota, 250 , São Caetano do Sul , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service inefficiencies
Limited breakfast options

Categories

Cleanliness
7.88
Several reviews mentioned poor cleanliness and issues with towels and linens.
Service
9.35
General sentiment indicates friendly staff, despite some service issues mentioned.
Location
9.39
Many reviews highlight great location as a strong positive.
Room Quality
8.34
Room quality was generally praised, though some complaints were noted about amenities.
Amenities
8.37
Amenities received mixed feedback; some positives but with notable deficiencies.
Value for Money
8.83
Value perceived as decent, with some mentions of high prices.
Food and Beverage
8.38
Breakfast service had issues, impacting overall food experience.
Overall Experience
9.05
Experience mixed; some good aspects but notable service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Convenient Location

Located in São Caetano do Sul, just 10 km from São Paulo, Comfort Hotel São Caetano offers easy access to the city while providing a peaceful retreat. Situated right in front of Park Shopping São Caetano mall, guests can enjoy shopping and entertainment just steps away.

Modern Amenities

With free WiFi, an on-site restaurant, fitness centre, and 24-hour room service, guests at Comfort Hotel São Caetano can expect a comfortable and convenient stay. Each room is equipped with a TV, private bathroom, and complimentary toiletries for a relaxing experience.

Extra Services

In addition to the standard amenities, the hotel offers complimentary wi-fi internet, a full breakfast, and a fully equipped gym. Guests can also take advantage of parking and laundry services for an added level of convenience.

Book your stay at Comfort Hotel São Caetano now for a memorable experience in São Paulo!

Important information:

Children up to 7 years old is free of charge if sleeping on their parents bed for eligible rooms.

We are Pet Friendly, small pet (up to 10kg) in all room categories and medium/large pet (over 10kg) only in the Luxury or Superior categories PcD, with additional charge in the daily rate (required vaccination document). We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for R$ 94.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 33 per day.

Location

Guest Reviews

8.7
Based on 369 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.05
D
Davi • solo_traveller • br
8
2026-07-04 • via Nuitee
S
Solange • couple • br
10
2026-07-02 • via Nuitee
C
CLAUDEMIR • couple • br
8
bom custo benefício
Pros:

Apartamento grande e confortável. Café da manhã razoável, cama e endredons bons, estava frio mas dentro do apto muito confortável. Banheiro pequeno mas nada que prejudique com uma ótima ducha. Academia razoável com aparelhos precisando de manutenção.

Cons:

A tv não é smart e com isso ficamos presos na programação e sem opção. O apto é antigo, precisa de um pouco mais de cuidado nas manutenções mas nada que prejudique uma estadia.

2026-07-01 • via Nuitee
A
andrea • couple • br
10
2026-06-29 • via Nuitee
I
Ivandra • couple • br
10
2026-06-29 • via Nuitee
J
JEWS83 • solo_traveller • br
10
Pros:

Otima localização
Acomodação espetacular
Cafe da manhã variado

2026-06-28 • via Nuitee
G
GERALDO J • couple • br
8
Simples e prática
Pros:

Da estrutura de forma geral

Cons:

Os serviços de atendimento no buffet do café da manhã, poderiam ser melhores.

2026-06-26 • via Nuitee
B
Bruna Eduarda • couple • br
10
Pros:

Muito bom! Ótima localização, bem seguro, café da manhã bom e completo.

2026-06-26 • via Nuitee
A
Augusto ML Mesquita • couple • br
10
Indico este hotel como ótima opção para acomodação no ABC.
Pros:

ótimo quarto, ótima localiação e café da manhã honesto!!

Cons:

sem reclamações!

2026-06-25 • via Nuitee
L
likestoleit • couple • br
1
Pros:

nothing

Cons:

so bad

2026-06-25 • via Nuitee
L
Lima • couple • br
7
2026-06-25 • via Nuitee
R
Robson • solo_traveller • br
9
2026-06-25 • via Nuitee
J
Jesus • couple • co
10
tranquilidad, comodidad
Pros:

desayuno muy rico, muy variado. las habitaciones muy comodas, limpias, muy tranquilo.

Cons:

no tengo nada en contra

2026-06-20 • via Nuitee
W
Wellington Fábio • extended_group • br
10
2026-06-18 • via Nuitee
C
Carlos • couple • cl
7
Bien si vas de trabajo
Pros:

El personal muy amable.

Cons:

Los lavamanos tapados y no fue solo a mi si no a varios de mis colegas.

2026-06-18 • via Nuitee
E
EMERSON • solo_traveller • br
8
Tranquilidade e comodidade.
Pros:

É uma boa localização em frente um Shopping apesar de não ser tão no centro da cidade.

Cons:

O café da manhã já foi melhor.

2026-06-17 • via Nuitee
D
Daniele • solo_traveller • br
10
2026-06-16 • via Nuitee
T
Tania • solo_traveller • br
10
Cons:

A descarga estava com problemas. Eu acredito q este serviço, assim como o chuveiro são primordiais de serem revistos antes da entrada do hospede. Ninguém viu isto?

2026-06-14 • via Nuitee
R
Rebeca • couple • br
10
2026-06-14 • via Nuitee
C
Cicero • solo_traveller • br
8
Pros:

A equipe do hotel muito simpática e prestativa, a limpeza e a localização ao lado do shopping.

Cons:

Fiquei pasmo: o restaurante me cobrou o uso de um talher para eu jantar no quarto, em anos de viagem foi a primeira vez que passei por isso. O café da manhã é básico, não fazem um ovo inteiro por exemplo, se você pedir, é o que servem. Considero que o preço não é no padrão do serviço nesse aspecto. Parece perfumaria reclamar de algo simples, mas vc se hospeda em um lugar melhor esperando um pouco mais de detalhes.

2026-06-11 • via Nuitee