Comfort Hotel São Caetano

Hotels
•
Comfort
8.7 (353 reviews)
Alameda Terracota, 250 , São Caetano do Sul , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service inefficiencies
Limited breakfast options

Categories

Cleanliness
7.88
Several reviews mentioned poor cleanliness and issues with towels and linens.
Service
9.35
General sentiment indicates friendly staff, despite some service issues mentioned.
Location
9.39
Many reviews highlight great location as a strong positive.
Room Quality
8.34
Room quality was generally praised, though some complaints were noted about amenities.
Amenities
8.37
Amenities received mixed feedback; some positives but with notable deficiencies.
Value for Money
8.83
Value perceived as decent, with some mentions of high prices.
Food and Beverage
8.38
Breakfast service had issues, impacting overall food experience.
Overall Experience
9.05
Experience mixed; some good aspects but notable service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Convenient Location

Located in São Caetano do Sul, just 10 km from São Paulo, Comfort Hotel São Caetano offers easy access to the city while providing a peaceful retreat. Situated right in front of Park Shopping São Caetano mall, guests can enjoy shopping and entertainment just steps away.

Modern Amenities

With free WiFi, an on-site restaurant, fitness centre, and 24-hour room service, guests at Comfort Hotel São Caetano can expect a comfortable and convenient stay. Each room is equipped with a TV, private bathroom, and complimentary toiletries for a relaxing experience.

Extra Services

In addition to the standard amenities, the hotel offers complimentary wi-fi internet, a full breakfast, and a fully equipped gym. Guests can also take advantage of parking and laundry services for an added level of convenience.

Book your stay at Comfort Hotel São Caetano now for a memorable experience in São Paulo!

Important information:

Children up to 7 years old is free of charge if sleeping on their parents bed for eligible rooms.

We are Pet Friendly, small pet (up to 10kg) in all room categories and medium/large pet (over 10kg) only in the Luxury or Superior categories PcD, with additional charge in the daily rate (required vaccination document). We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for R$ 94.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 33 per day.

Location

Guest Reviews

8.7
Based on 353 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.05
L
luis • solo_traveller • br
9
Pros:

Localização, cama, conforto

Cons:

Travesseiro

2026-06-06 • via Nuitee
A
Angela • solo_traveller • br
10
2026-06-05 • via Nuitee
J
Juliana • solo_traveller • br
10
2026-06-05 • via Nuitee
D
DANIELLE • solo_traveller • br
10
2026-06-01 • via Nuitee
R
Rodolfo • solo_traveller • br
8
2026-05-31 • via Nuitee
D
DanielTengan • solo_traveller • br
10
Padrão Comfort!!! Localização super privilegiada.
Pros:

O padrão Comfort é indiscutível. Mas a localização foi o grande plus. A facilidade de estar no complexo do shopping é bem bacana. Muitas facilidades.

Cons:

Alguns produtos da conveniência não estavam cadastrados no sistema de pagamento. Mas sei que é terceirizado, então não responsabilizo o hotel por isso. Mas seria legal se o hotel alertasse o terceiro.

2026-05-30 • via Nuitee
M
Marta Regina • solo_traveller • br
10
2026-05-29 • via Nuitee
R
RACHEL • extended_group • br
10
Foi tufo ótimo. Justa relação custo benefício.
Pros:

café da manhã.
Bebi uma água e o recepcionista não cobrou. Não pq eu não pudesse pagar mas a gentileza me chamou atenção.

Cons:

nada me desagradou.

2026-05-27 • via Nuitee
R
Ramiro • solo_traveller • ec
8
2026-05-26 • via Nuitee
K
karen • solo_traveller • br
10
2026-05-26 • via Nuitee
O
Olivera • solo_traveller • ar
8
2026-05-25 • via Nuitee
M
Marcelo • family_with_children • br
9
2026-05-23 • via Nuitee
M
Marta Regina • solo_traveller • br
10
2026-05-21 • via Nuitee
A
Amanda Gonçalves • solo_traveller • br
10
2026-05-19 • via Nuitee
C
Carol • couple • br
10
Ótimo custo benefício
Pros:

Hotel com cama confortável, ótima localização e café da manhã

Cons:

O banheiro poderia ser mais limpo

2026-05-17 • via Nuitee
M
MAICON • solo_traveller • br
7
Pros:

hotel na média

Cons:

tive que implorar pela nota fiscal, dias esperando.

2026-05-16 • via Nuitee
S
Simone Bettega • solo_traveller • br
10
Excelente.
Pros:

Café da manhã maravilhoso, ótima localização.
Ao lado do Shopping.

2026-05-14 • via Nuitee
V
Vagner • solo_traveller • br
10
2026-05-10 • via Nuitee
L
lazo • solo_traveller • pe
8
2026-05-10 • via Nuitee
M
Mariana • solo_traveller • br
8
Boa estrutura, mas o barulho noturno e o chuveiro comprometeram o conforto da estadia.
Pros:

O hotel possui boa localização, ambiente organizado e atendimento cordial da equipe. O quarto estava limpo e a estrutura geral é agradável para estadias rápidas.

Cons:

Infelizmente, minha experiência com o descanso foi ruim. Fiquei hospedada em um andar em que o bar do hotel ficava logo abaixo da janela do quarto, e os hóspedes permaneceram conversando em voz alta até a madrugada, o que dificultou bastante o sono. Além disso, o chuveiro deixou a desejar, com funcionamento muito fraco e pouca qualidade.

2026-05-08 • via Nuitee