Comfort Hotel São Caetano

Hotels
•
Comfort
8.7 (334 reviews)
Alameda Terracota, 250 , São Caetano do Sul , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service inefficiencies
Limited breakfast options

Categories

Cleanliness
7.88
Several reviews mentioned poor cleanliness and issues with towels and linens.
Service
9.35
General sentiment indicates friendly staff, despite some service issues mentioned.
Location
9.39
Many reviews highlight great location as a strong positive.
Room Quality
8.34
Room quality was generally praised, though some complaints were noted about amenities.
Amenities
8.37
Amenities received mixed feedback; some positives but with notable deficiencies.
Value for Money
8.83
Value perceived as decent, with some mentions of high prices.
Food and Beverage
8.38
Breakfast service had issues, impacting overall food experience.
Overall Experience
9.05
Experience mixed; some good aspects but notable service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Convenient Location

Located in São Caetano do Sul, just 10 km from São Paulo, Comfort Hotel São Caetano offers easy access to the city while providing a peaceful retreat. Situated right in front of Park Shopping São Caetano mall, guests can enjoy shopping and entertainment just steps away.

Modern Amenities

With free WiFi, an on-site restaurant, fitness centre, and 24-hour room service, guests at Comfort Hotel São Caetano can expect a comfortable and convenient stay. Each room is equipped with a TV, private bathroom, and complimentary toiletries for a relaxing experience.

Extra Services

In addition to the standard amenities, the hotel offers complimentary wi-fi internet, a full breakfast, and a fully equipped gym. Guests can also take advantage of parking and laundry services for an added level of convenience.

Book your stay at Comfort Hotel São Caetano now for a memorable experience in São Paulo!

Important information:

Children up to 7 years old is free of charge if sleeping on their parents bed for eligible rooms.

We are Pet Friendly, small pet (up to 10kg) in all room categories and medium/large pet (over 10kg) only in the Luxury or Superior categories PcD, with additional charge in the daily rate (required vaccination document). We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for R$ 94.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 33 per day.

Location

Guest Reviews

8.7
Based on 334 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.05
M
Mariana • solo_traveller • br
8
Boa estrutura, mas o barulho noturno e o chuveiro comprometeram o conforto da estadia.
Pros:

O hotel possui boa localização, ambiente organizado e atendimento cordial da equipe. O quarto estava limpo e a estrutura geral é agradável para estadias rápidas.

Cons:

Infelizmente, minha experiência com o descanso foi ruim. Fiquei hospedada em um andar em que o bar do hotel ficava logo abaixo da janela do quarto, e os hóspedes permaneceram conversando em voz alta até a madrugada, o que dificultou bastante o sono. Além disso, o chuveiro deixou a desejar, com funcionamento muito fraco e pouca qualidade.

2026-05-08 • via Nuitee
G
Gercia Cristina • solo_traveller • br
10
2026-05-06 • via Nuitee
F
Fabio • solo_traveller • it
8
2026-05-05 • via Nuitee
D
Dea Loreto • solo_traveller • br
10
2026-05-05 • via Nuitee
N
Natalia • solo_traveller • br
10
2026-05-03 • via Nuitee
M
Martorelli • couple • br
9
2026-05-02 • via Nuitee
O
Oliveira • solo_traveller • br
10
Pros:

Quase tudo.

Cons:

O banheiro, tinha sabonete usado do hóspede anterior.

2026-05-02 • via Nuitee
O
Odilanar Bonato • solo_traveller • ad
8
2026-04-28 • via Nuitee
J
Jorge Yoshio • couple • br
9
2026-04-26 • via Nuitee
Q
QIQI • couple • cn
1
Pros:

早餐

Cons:

酒店在我退房时只给我开了部分日期发票。
我打了4次在线电话要求开具完整发票，等了半个月都没有开具完整发票到我邮箱。这严重侵犯了消费者的权利！希望酒店重视！

2026-04-23 • via Nuitee
E
Eduardo • solo_traveller • br
9
2026-04-22 • via Nuitee
K
Kênya • solo_traveller • br
9
Valeu a pena
Pros:

O melhor pão de queijo de hotel. Senti só falta da tapioca no café da manhã. Caso queiram tem que pagar a parte.
Localização excelente, em frente ao melhor shopping.

Cons:

O box do banheiro é bem pequeno e o piso tem uma caída para o ralo que parece uma ladeira.

2026-04-18 • via Nuitee
A
Artur • solo_traveller • br
10
Pros:

Bom nível de conforto, ótima localização

2026-04-14 • via Nuitee
L
Lucilana • solo_traveller • br
10
Minha estadia foi perfeita 🤩
Pros:

Amei me hospedar aqui!!

Cons:

Amei a limpeza, o café da manhã e principalmente a educação dos funcionários.
PARABÉNS ♥️♥️

2026-04-13 • via Nuitee
P
Paulo • family_with_children • br
10
2026-04-13 • via Nuitee
J
João Eduardo • solo_traveller • br
9
2026-04-13 • via Nuitee
A
Augusto • solo_traveller • br
8
2026-04-13 • via Nuitee
N
Nascimento • couple • br
10
2026-04-12 • via Nuitee
A
Amilton • family_with_children • br
10
2026-04-08 • via Nuitee
M
Marcos • family_with_children • br
9
2026-04-03 • via Nuitee