The Umbrella House

Hotels
9.7 (154 reviews)
73/185 Moo 3, Kamala, Kathu, Phuket , Kamala Beach , th

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Laundry
See all facilities

Review Highlights

Pros:
Exceptional, attentive host (Bon/Chris) with excellent local recommendations
Very clean, well-maintained rooms
Close to the beach (5–10 min walk) and generally quiet location
Comfortable, spacious rooms with balconies and pool-access options
Small, pleasant pool for cooling off
Good value for money
Cons:
No on-site breakfast (bakery/nearby options instead)
Pool is small — not suitable for serious swimming
Occasional street noise at night on higher floors
Short walk to the beach requires crossing a busy road for some guests

Categories

Cleanliness
10
Repeatedly described as very clean/spotless across multiple reviews (clean, 'välstädat', 'Чисто', 'Czystość najwyższy poziom').
Service
10
Exceptional host repeatedly mentioned (Bon/Chris) — very helpful, friendly, attentive, gave excellent local recommendations and assistance.
Location
9.7
Close to the beach (about 5–10 minutes' walk) and described as quiet and well located; minor notes about crossing a busy road and occasional street noise at night.
Room Quality
9.9
Rooms described as comfortable, spacious, with balconies and pool-access options; guests noted daily bottled water and overall comfort.
Amenities
9.9
Small but pleasant pool, pool-access rooms and thoughtful touches (bottled water). Limited on-site facilities otherwise (no breakfast service), but amenities were generally appreciated.
Value for Money
9.6
Several guests explicitly called it good value ('Bra och prisvärt'); positive comments on price versus quality and service.
Food and Beverage
8.5
Hotel does not serve breakfast and has limited F&B on site; guests appreciated host recommendations and nearby bakeries/restaurants instead.
Overall Experience
10
Consistently described as a wonderful, personal stay with an outstanding host and very positive overall impressions; many guests say they would return/recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:27

Property Description

Welcome to The Umbrella House - SHA Extra Plus, a charming retreat just a short stroll away from the sandy shores of Kamala Beach and the vibrant Phuket FantaSea.

Luxurious Accommodation: Each of our air-conditioned rooms features a flat-screen TV with satellite channels for your entertainment, along with a cozy kettle for your convenience. Unwind in a private bathroom equipped with a refreshing shower after a day of exploring.

Convenient Location: Situated within walking distance, discover a variety of dining options, a supermarket for your essentials, and a 24-hour convenience store for any last-minute needs.

Easy Access: With Phuket International Airport just 18 km away, your journey to relaxation and comfort at The Umbrella House awaits. Book your stay now!

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the property in advance. Contact details can be found on the booking confirmation.

Please be informed that smoking weed (cannabis) is strictly prohibited on all hotel premises. This includes: Guest rooms, Public areas within the hotel, Anywhere within the radius of the property

If you require the use of medical cannabis, please present your valid medical documentation to the front desk upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

9.7
Based on 154 reviews
Cleanliness: 10
Service: 10
Location: 9.7
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.6
Food and Beverage: 8.5
Overall Experience: 10
H
Hannah • solo_traveller • us
10
wonderful, personal stay in a comfortable room.
Pros:

the owner was so kind and helpful throughout my whole stay. as a solo traveler, he made sure to give me all his top recommendations and made sure i was comfortable in my room.

2026-04-01 • via Nuitee
D
David • family_with_children • au
10
Pros:

Bon, the hotel.mamager, is an excellent host, he ensured that my entire trip was trouble free, and his recommendations for local services was spot on!

2026-03-28 • via Nuitee
H
hans • couple • nl
10
wat we verwachtten vonden we hier
Pros:

strand: prima, ruimte genoeg en niet te druk. te voet 10 minuten lopen vanaf hotel. helaas geen douches
zwembad: klein maar goed om even af te koelen.
kamer: goed toeven. met balkon en zitjes
personeel: erg behulpzaam. vriendelijk en gastvrij
ligging: erg rustig

Cons:

voor ons verblijf van een week zijn er geen min punten

2026-03-23 • via Nuitee
S
Steven • couple • us
10
Excellent Host!
Pros:

Bon was the best. He makes the place. It is clean and comfortable.

2026-03-20 • via Nuitee
R
Rick • couple • nl
10
Rust, schoon en comfortabel met een super gastheer.
Pros:

Een fijne, rustige plek in het drukke Phuket. Bon, de gastheer geeft goede tips, is ontzettend vriendelijk denkt mee en helpt je graag.

2026-03-14 • via Nuitee
B
Bernadeta • couple • pl
10
Idealne miejsce dla osób ceniących spokój
Pros:

Personel- obiekt sam w sobie jest świetny, ale jego największą siłą są ludzie. Bon pomógł nam w wielu sytuacjach, również dzięki jego rekomendacjom trafiliśmy do restauracji Nana Kitchen, gdzie jedliśmy absolutnie najlepsze dania podczas całego 3-tygodniowego pobytu w Tajlandii.
Czystość- zdecydowanie najwyższy poziom. Pozostałe hotele, w których się zatrzymaliśmy podczas podróży, powinny brać przykład.
Lokalizacja- blisko plaży i restauracji, ale jednocześnie odizolowany od hałasu
Spokój- hotel jest bardzo kameralny

Cons:

Nie, wszystko jest bardzo dobrze przemyślane

2026-03-07 • via Nuitee
K
Korovin • couple • ru
9
Чисто, уютно, просторно и супер персонал!
Pros:

1. Администратор отеля - сама любезность и доброжелательность. Он искренне рад помочь и услужить. Очень приятно. Чемоданы с готовностью и поднял на 2 этаж и спустил. 2. Чистые просторные номера с балконом. 3. Во дворе небольшой бассейн.

Cons:

До пляжа минут 8. Надо перейти оживленную трассу. Но это мелочь.

2026-03-02 • via Nuitee
M
Maria • couple • se
9
Bra och prisvärt.
Pros:

Läget var perfekt. Mr Bon som tog emot var hjälpsam, trevlig och hade tips på restauranger i närområdet. Vi bodde i rum med pool i anslutning. Välstädat!

Cons:

Inget då vi visste att de inte serverade frukost. Bageri i närheten med olika frukostmenyer.

2026-03-02 • via Nuitee
K
Kurt • couple • at
8
Alles Top
Pros:

Alles Top, sehr sauber und sehr bemüht

Cons:

Leider teils lauter Straßenlärm in der Nacht teilweise hörbar zumindest im 3 ten Stock

2026-03-01 • via Nuitee
K
Krisztián • couple • hu
10
I will just go here next time
Pros:

Very clean, and Mr. Bon is the kindest, most helpful person I have ever met. I highly recommend it!

Cons:

There was no such thing

2026-02-26 • via Nuitee
C
christophe • family_with_children • fr
10
Hôtel parfait pour nous
Pros:

Tous l'accueil de "bon" était vraiment super
Très gentil et serviable vraiment aux petits soins pour ces clients
La chambre était parfaite nous avions celle avec accès piscines des bouteilles d'eau chaque jour
La piscine était très agréable pour se rafraîchir car un peu à l'ombre l'après midi
Emplacement parfait et assez calme à 5 min à pieds de la plage

Cons:

Rien

2026-02-14 • via Nuitee
F
FURET • couple • fr
10
Pros:

Super accueil, établissement très propre, agréable, bien placé et merci à Chris pour tous les bons conseils 😊

2026-02-14 • via Nuitee
G
Guillermo • couple • cr
10
Pros:

great location, near all shops, but away from the noise. Bon, our host, was incredible. we arrived late and he wait for my wife and me, with a beverage and very good tips. room was very nice, clean and comfortable.

2026-02-11 • via Nuitee
J
Jasmine Virjee • family_with_children • se
10
Pros:

Mr Bon is a very nice and helpful .. He really take care of his guests.

The pool.

Cons:

.

2026-01-28 • via Nuitee
V
Victor • couple • dk
10
Wonderful host and room
Pros:

We loved our stay! The room was very clean and was actually better than the photos. A huge thanks to the owner/receptionist who was so welcoming and helpful with recommendations for the area and providing excellent service.

Cons:

You have to cross a very busy main road to reach the beach and most of the restaurants. Also, the pool area is in the shadow most day and, but it didn't bother us as we were prepared for it.

2026-01-28 • via Nuitee
S
Shirley • couple • gb
10
Perfect, our first time in Kamala & the Unbrella House made it memorable.
Pros:

Great location near shops but only a 8min walk to the lovely sandy beach. Property was spotlessly clean, bed very comfortable, beach towels supplied as was tea/coffee & water. We had a great balcony with a lovely view. Ben our host was polite, helpful & knowledgeable. Property modern well decorated & you felt very safe.
Perfect stay for us.

Cons:

Everything was great, yes there were stairs to our room as we were on the 3rd floor but it was our bit of fitness & wasn’t a problem for us.

2026-01-18 • via Nuitee
V
Victoria • family_with_children • gb
10
2026-01-12 • via Nuitee
R
robert • family_with_children • ca
10
Pros:

Accueil et propreté des lieux.

2026-01-10 • via Nuitee
V
Valentina • couple • it
10
The Umbrella House come una seconda casa!
Pros:

Accoglienza top! Ben, il gestore dell’hotel, è stato molto gentile e disponibile ad accogliere ogni nostra richiesta o dubbio. Ci ha persino dato la disponibilità di lasciare le valigie in hotel al momento del check out mentre noi abbiamo avuto la possibilità di goderci un’ultima mattina a mare a Kamala Beach. Stanza bella (avevamo quella a bordo piscina), pulitissima e posizione ottima. Se dovessimo capitare da queste parti torneremo sicuramente!

Cons:

Nulla, era tutto perfetto

2026-01-10 • via Nuitee
A
Alioune • couple • fr
10
2026-01-06 • via Nuitee