Residence Inn by Marriott Dallas Plano/Richardson

Hotels
•
Residence Inn
8.7 (210 reviews)
1705 East President George Bush Highway , Plano , us
+1 972-424-9101

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Full kitchen facilities
Spacious and comfortable rooms
Cons:
Cleanliness issues
Subpar breakfast options

Categories

Cleanliness
5.93
Multiple comments indicated the room and bathroom were not clean, with severe hygiene issues.
Service
10
Review highlighted staff support, notably Lupita's exceptional assistance during a difficult time.
Location
8.9
Location was convenient and suited the guests' needs, though not overwhelmingly praised.
Room Quality
9.44
Rooms were generally spacious and comfy with some issues reported on specific furniture.
Amenities
8.89
Amenities were described positively, with specific reference to the kitchenette and room layout.
Value for Money
9.42
Generally perceived as good value, though some dissatisfaction regarding cleanliness and additional fees.
Food and Beverage
7.38
Breakfast options were criticized despite being free, resulting in a moderate score.
Overall Experience
9.63
Overall positive feelings despite some significant cleanliness issues, leading to a very mixed experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:24

Property Description

Luxurious Amenities
Indulge in the outdoor pool and fitness centre for a relaxing stay.

Spacious and Well-Equipped Rooms
Enjoy the convenience of flat-screen TVs, cozy seating areas, and fully equipped kitchens in select rooms.

Convenient Location
Explore the historic downtown area just a short drive away and discover The Shops at Legacy within easy reach.

Experience comfort and convenience at Residence Inn by Marriott Dallas Plano/Richardson. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.7
Based on 210 reviews
Cleanliness: 5.93
Service: 10
Location: 8.9
Room Quality: 9.44
Amenities: 8.89
Value for Money: 9.42
Food and Beverage: 7.38
Overall Experience: 9.63
B
Brittany • family_with_children • us
5
2026-07-24 • via Nuitee
W
Williams • solo_traveller • us
7
Pros:

Clean and nicely maintained.

Cons:

Parking was totally inadequate.

2026-06-12 • via Nuitee
A
Anneily María • family_with_children • us
10
Excelente
Pros:

La habitación muy cómoda, amplia y tiene los utensilios necesarios para cocinar en la habitación

2026-05-19 • via Nuitee
T
Tina • family_with_children • us
8
Pros:

Close to my house

Cons:

No pool

2026-05-09 • via Nuitee
N
Nathaniel • couple • us
8
Cons:

I didn't like people being allowed to bring their dogs to the table while we were eating breakfast. THIS IS DEFINITELY UNCLEAN WITH SMELLS AND PET HAIR AND DANDER FLOATING AROUND MY FOOD.

2026-01-19 • via Nuitee
A
April • couple • us
10
I would definitely stay again. It was worth the price.
Pros:

Location was great. Room was spacious and comfortable

Cons:

Waited at the front desk for a good 5-10 minutes. Front desk lady finally appeared and seemed cold. She didn’t seem too happy.

2026-01-19 • via Nuitee
M
Madhar Lebbe • family_with_children • gb
8
Cons:

I do not like breakfast

2026-01-19 • via Nuitee
J
Joanna • family_with_children • us
8
Very nice
Pros:

Friendly staff and very clean

Cons:

Pull out soda was very uncomfortable

2026-01-19 • via Nuitee
R
Rakshesh • family_with_children • in
10
Pros:

Best part of Residence Inn is always the full kitchen facilities. Very clean and well maintained.

Cons:

Nothing

2025-12-07 • via Nuitee
A
Antoinette Spaulding • family_with_children • us
10
Amazing hotel. A must stay!!!
Pros:

The place was spacious clean and staff so nice. Thr room was amazing. Clean and so large. Bed so comfortable. We will be staying here again. Can't say enough good things

Cons:

The only item is in sidnt know how to use the coffee maker. Lol

2025-10-24 • via Nuitee
S
Sifuentes • family_with_children • us
9
2025-10-15 • via Nuitee
N
Natalie • family_with_children • us
10
Pros:

Kimberley was amazing! Bed was comfortable but pull out sofa was not. Sleeping on the sofa was better.

Cons:

Location

2025-09-01 • via Nuitee
J
Jack • family_with_children • us
9
Pros:

Very comfortable bed.

Cons:

One light on the mirror in the bathroom was not working.

2025-08-30 • via Nuitee
S
Scott
2
Pros:

There are two Residence Inn Plano/Richardson, so I inadvertently went to the wrong one and was charged twice for one night, once at each hotel! Really?

2025-08-26 • via Nuitee
S
Skylar
4
Dirty + Addtl. Parking Fee
Pros:

The room wasn’t clean. The couch and bench had several questionable stains that made us not want to sit on them. The bathroom counter, nightstands, and walls had crusty spots on them that had not been wiped away. Dried urine was left on the toilet seat. Food from a previous guest was left in the freezer. Blood stains were on the comforter and sheet, and were not sure they had been washed previously, but it didn’t appear they had. The sheet kept coming off of the bed and I woke up laying on the bare, uncovered mattress at one point.

They charge $3.87 per night for parking and don’t build it into the fee shown on Hotels.com but instead bill you after the stay.

I wouldn’t stay again, especially considering what I paid.

2025-07-27 • via Nuitee
C
Carrie • extended_group • us
9
The room was very comfortable and the location suited our needs perfectly.
Pros:

The property was in the ideal location for us.

Cons:

The breakfast was not very good. It was free, but the eggs were not good.

2025-07-21 • via Nuitee
J
Jack • couple • us
10
Pros:

The bed was very comfortable and the room is a great size.

2025-07-20 • via Nuitee
M
Maylynn
10
Pros:

Clean. Room layout was efficient. Large shower is a plus. Swivel tv is always nice. Kitchenette area is convenient and fridge is a decent size.

2025-07-17 • via Nuitee
G
Galyn
10
Pros:

I came to Dallas for my best friend’s funeral. I left my phone in Florida. It’s so hard to do anything without your phone … no contacts, banking, messaging, email, passwords. Lupita was at the desk when I checked in, I don’t know what I would have done without her. She fielded a couple phone calls, helped me with the hotel computer (I couldn’t access any of my personal accounts without my cellphone to receive authentication codes); she was a great supporter. (The woman who came in the next day was almost evil, wouldn’t even call a taxi for me). The room was great, amenities great, Lupita fantastic. And the bunnies in the back in the evening were adorable!

2025-07-16 • via Nuitee
A
Annette • family_with_children • us
8
Utd great stay
Pros:

room size, comfort was great, location for our travel, and proximity to utd.

Cons:

Breakfast needed pancakes or other than egg options.late check out option also wasn't available, which is not appreciated.

2025-07-14 • via Nuitee