Residence Inn by Marriott Dallas Plano/Richardson

Friendly staff and very clean

Location was great. Room was spacious and comfortable

Best part of Residence Inn is always the full kitchen facilities. Very clean and well maintained.

The place was spacious clean and staff so nice. Thr room was amazing. Clean and so large. Bed so comfortable. We will be staying here again. Can't say enough good things

Kimberley was amazing! Bed was comfortable but pull out sofa was not. Sleeping on the sofa was better.

Very comfortable bed.

There are two Residence Inn Plano/Richardson, so I inadvertently went to the wrong one and was charged twice for one night, once at each hotel! Really?

The room wasn’t clean. The couch and bench had several questionable stains that made us not want to sit on them. The bathroom counter, nightstands, and walls had crusty spots on them that had not been wiped away. Dried urine was left on the toilet seat. Food from a previous guest was left in the freezer. Blood stains were on the comforter and sheet, and were not sure they had been washed previously, but it didn’t appear they had. The sheet kept coming off of the bed and I woke up laying on the bare, uncovered mattress at one point.

They charge $3.87 per night for parking and don’t build it into the fee shown on Hotels.com but instead bill you after the stay.

I wouldn’t stay again, especially considering what I paid.

The property was in the ideal location for us.

The bed was very comfortable and the room is a great size.

Clean. Room layout was efficient. Large shower is a plus. Swivel tv is always nice. Kitchenette area is convenient and fridge is a decent size.

I came to Dallas for my best friend’s funeral. I left my phone in Florida. It’s so hard to do anything without your phone … no contacts, banking, messaging, email, passwords. Lupita was at the desk when I checked in, I don’t know what I would have done without her. She fielded a couple phone calls, helped me with the hotel computer (I couldn’t access any of my personal accounts without my cellphone to receive authentication codes); she was a great supporter. (The woman who came in the next day was almost evil, wouldn’t even call a taxi for me). The room was great, amenities great, Lupita fantastic. And the bunnies in the back in the evening were adorable!

room size, comfort was great, location for our travel, and proximity to utd.

Nice rate and nice rooms.

Great value

The space was great. However the room was not particularly clean, hair in the shower and make up or something splattered on the wall. Kitchen cabinets were dirty and the sink stunk every time you ran water. On top of that the cook top and fridge did not work. When I called, I was told to flip the breaker. The fridge came on but the cooktop never worked. When we left the next day and came back the fridge was off again and all our cold stuff was no longer cold. We pulled out our sofa bed and old dirty linens were still in the bed. The front desk told me “I’ll put in a note but housekeeping isn’t here today”. Not exactly the experience I was hoping for. Also note that deep in the details you get charged daily for parking. The king bed was comfortable and clean.