Hotel Casablanca

Hotels
9.3 (146 reviews)
Av 20 de Noviembre 811 Poniente, Centro Historico , Durango , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Comfortable rooms
Cons:
Issues with pillow comfort
Some rooms need upgrades

Categories

Cleanliness
8.61
Cleanliness was mentioned as generally well-maintained, but some guests noted issues with specific bathrooms.
Service
9.57
Most reviews praised the staff for being friendly and attentive.
Location
10
The location was frequently highlighted as excellent, being central and close to attractions.
Room Quality
8.57
Room quality was appreciated for comfort but noted as needing upgrades in some cases.
Amenities
8.59
Amenities were rated positively, though specific concerns were raised about pillow comfort.
Value for Money
9.56
Guests felt the pricing was appropriate for the quality and location of the hotel.
Food and Beverage
9.61
The food quality received positive remarks, especially for the restaurant.
Overall Experience
9.9
The overall experience was highly rated, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:58

Property Description

Luxurious Accommodation in the Heart of Durango

Exquisite Dining Experience: Indulge in delicious meals at our on-site restaurant.

Comfort and Convenience: Enjoy amenities like free parking, a bar, room service, and free WiFi.

Family-Friendly Environment: Relax in our spacious family rooms, perfect for a getaway with your loved ones.

Experience the charm of Durango at Hotel Casablanca. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 146 reviews
Cleanliness: 8.61
Service: 9.57
Location: 10
Room Quality: 8.57
Amenities: 8.59
Value for Money: 9.56
Food and Beverage: 9.61
Overall Experience: 9.9
E
Esquivel • couple • mx
10
Pros:

La comodidad de el.hotel

2026-03-18 • via Nuitee
F
Francisco Zamudio • extended_group • mx
9
Pros:

Excelente servicio

Cons:

.

2026-03-18 • via Nuitee
L
Lorena • couple • mx
10
2026-03-17 • via Nuitee
H
heber • extended_group • mx
9
Pros:

El confort

Cons:

Que no se apagaba la lámpara de la.cabecera

2026-03-17 • via Nuitee
D
David Aaron • extended_group • mx
9
Pros:

Su personal muy amable, Su estancia y que tiene estacionamiento.

Cons:

Que no respetarán el precio total de Booking, indican que a partir de los 12 ya se cobra como adulto.

2026-03-16 • via Nuitee
M
Mia • couple • us
7
It was a comfortable stay.
Pros:

The location was great and the view was beautiful. The front desk lady in the morning was very kind.

Cons:

The evening front lady wasn’t too welcoming. They gave us a room with a good view but it was next to the elevator and since the elevator is very outdated I was up all night with the noise of it going up and down. The towels had rips

2026-03-08 • via Nuitee
A
Alonso • solo_traveller • mx
9
Recomiendo el hotel, no es lujoso pero para una visita rápida es muy buena opción. Comida excelente
Pros:

La comida es muy buena, así como la ubicación. El personal es muy amable y la atención es excelente. Solicité facturas y no hubo mayor problema.

Cons:

Necesita algo de mantenimiento. Los pisos de las habitaciones se notan desgastados. La cama, aunque cómoda, me resultó un poco cansada a lo largo de la noche.

2026-03-06 • via Nuitee
A
Antonio • couple • mx
9
2026-02-26 • via Nuitee
P
Perla Edith • family_with_children • mx
10
Muy recomendable
Pros:

La comida es deliciosa, el personal muy amable y sobre todo; la ubicación es perfecta, a 5 minutos de la Catedral y la Plaza Principal

Cons:

La puerta del baño no funcionaba

2026-02-25 • via Nuitee
M
Mariza • couple • mx
9
Pros:

El baño oculto, muy limpio buena iluminación y el agua muy calientita.

Cons:

Cuando entramos al cuarto olía a humedad.

2026-02-13 • via Nuitee
H
Humberto Gutiérrez Rodríguez • solo_traveller • mx
10
Pros:

La ubicación y limpieza

2026-02-11 • via Nuitee
M
Mónica Gabriela • couple • mx
9
2026-01-21 • via Nuitee
J
Juan • solo_traveller • mx
10
2026-01-19 • via Nuitee
W
Wendy Yazmin • solo_traveller • mx
10
2026-01-19 • via Nuitee
A
Axel • solo_traveller • de
10
Pros:

Nur 1 Block von der Altstadt. Gutes, preiswertes Frühstück.

2026-01-17 • via Nuitee
R
ROLY • extended_group • mx
8
Descanso durante el viaje
Pros:

El lugar es histórico y con muy buena ubicación

2026-01-16 • via Nuitee
H
Hazael • extended_group • mx
9
Pros:

.

Cons:

.

2026-01-16 • via Nuitee
M
Maria Leticia • extended_group • us
9
Estancia excepcional
Pros:

Todo me gustó. Excelente ubicación, el restaurante sirve deliciosa comida, Excelente atención, precio inmejorable y las cenas bohemias con música en vivo son super agradables.

Cons:

Nada

2026-01-13 • via Nuitee
Y
Yogui • family_with_children • mx
10
Pros:

Excelente hotel y la habitación que me tocó, una excelente vista. El personal de recepción es muy amable y la comida del restaurante es muy buena. La ubicación es perfecta, muy cerca del centro.

Cons:

.

2026-01-12 • via Nuitee
R
René • couple • mx
9
Pros:

Buena ubicación en el corazón de la ciudad. Un hotel con historia y se conserva muy bien. Tiene un restaurante donde tocan piano, camas cómodas personal de limpieza muy atentos.

Cons:

Solo a mi llegada la persona del mostrador, un hombre, fue un poco prepotente.

2026-01-03 • via Nuitee