Crown Garden Hotel

Hotels
7.3 (201 reviews)
PT302 & 303 Jalan Kebun Sultan , Kota Bharu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.3
The room was not properly maintained, with reports of ants and unclean dishes.
Service
8.3
Good staff! Very friendly and helpful front desk staff.
Location
8.8
Location is ideal, close to attractions.
Room Quality
6.3
Issues with room upkeep and ants present.
Amenities
7.3
Standard offerings with some services noted as good.
Value for Money
7.3
The price is reasonable for a basic stay.
Food and Beverage
7.8
More choices of fruits & local Kelantanese menu are appreciated.
Overall Experience
7.3
Mixed reviews, highlighting both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:28

Property Description

Convenient Location
Situated near popular attractions like Handicraft Village and Craft Museum, guests can easily explore Kota Bharu.

Modern Amenities
From free WiFi to flat-screen TVs, all rooms are equipped with essential amenities for a comfortable stay.

Diverse Dining Options
Guests can enjoy a variety of cuisines at the on-site restaurant, catering to different preferences.

Book now at Crown Garden Hotel for a hassle-free stay in Kota Bharu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 201 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.3
N
Noor Mazian • couple • my
6
2026-05-09 • via Nuitee
M
Mohd Idham • solo_traveller • my
6
Pros:

Overall, the hotel was good. However, I don’t understand why the air conditioning can only be set to 20°C. When my mother and I stayed overnight, the room was very hot, and we had to open the window because the air circulation was poor.
I also read another guest’s comment mentioning that the air conditioning is fixed at a certain temperature, and it turned out to be true. Unfortunately, I did not feel comfortable and did not fully enjoy my stay here.

Cons:

Location

2026-05-05 • via Nuitee
H
HP • couple • my
8
2026-05-05 • via Nuitee
C
CHIA • solo_traveller • my
8
Overall a pleasant stay.
Pros:

Strategic location within the China Town. Walking distance to local eateries and amenities like bank & pharmacies.

Cons:

Bathroom is really small. Room is not quite soundproof, can hear people talking from the next room.

2026-05-03 • via Nuitee
Z
Zuraishah • solo_traveller • my
9
Pros:

Comfortable, clean & helpful staff

Cons:

The aircond in the room was not as cold as I would like to (min temp was set at 20c). But at night was ok. No eateries within walking distance.

2026-04-26 • via Nuitee
C
CHAI • solo_traveller • my
8
2026-04-20 • via Nuitee
N
nadiah • solo_traveller • my
7
Expected a bit more with the price paid
Pros:

Good location and quiet

Cons:

The bathroom is not well maintained

2026-04-18 • via Nuitee
H
HAMZAH • extended_group • my
8
2026-04-14 • via Nuitee
T
TY • solo_traveller • my
9
2026-04-11 • via Nuitee
H
Huei • couple • my
7
2026-04-07 • via Nuitee
D
Dewi • couple • my
7
Overall ok..
Pros:

At first i got room 209..i love the room..the water heater and the aircond..even do the room kinda small for 2 person and only have 2 plug point available..then i have to changed to room 205 because the aircond leaking..thanks to the maintenance who advised us to change the room..the staff very friendly and helpful

Cons:

The water heater in room 205..the room (205 & 209) abit small for 2 person..especially if you have big bag the space kinda limited..not enough plug point (make sure to standby extension plug)

2026-03-26 • via Nuitee
C
Cheseman • couple • my
8
2026-03-22 • via Nuitee
N
Nur Amalina • extended_group • my
8
A perfect stay for a short vacay
Pros:

Its near to everything. So convenient !

Cons:

Nothing.

2026-03-06 • via Nuitee
M
Mohamad • solo_traveller • my
7
2026-01-19 • via Nuitee
T
Tan • solo_traveller • my
4
2026-01-10 • via Nuitee
S
SOLEHA • solo_traveller • my
8
2026-01-06 • via Nuitee
D
DAMANHURI • couple • my
7
Pros:

-

Cons:

-

2026-01-05 • via Nuitee
C
chai • solo_traveller • my
10
2026-01-01 • via Nuitee
Y
Yew Keong • couple • my
5
Unpleasant
Pros:

Location

Cons:

Cleanliness. Room was not properly upkeep.

2025-12-21 • via Nuitee
M
muhamad ishak • solo_traveller • my
8
2025-12-13 • via Nuitee