Crown Garden Hotel

Hotels
7.3 (188 reviews)
PT302 & 303 Jalan Kebun Sultan , Kota Bharu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.3
The room was not properly maintained, with reports of ants and unclean dishes.
Service
8.3
Good staff! Very friendly and helpful front desk staff.
Location
8.8
Location is ideal, close to attractions.
Room Quality
6.3
Issues with room upkeep and ants present.
Amenities
7.3
Standard offerings with some services noted as good.
Value for Money
7.3
The price is reasonable for a basic stay.
Food and Beverage
7.8
More choices of fruits & local Kelantanese menu are appreciated.
Overall Experience
7.3
Mixed reviews, highlighting both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:28

Property Description

Convenient Location
Situated near popular attractions like Handicraft Village and Craft Museum, guests can easily explore Kota Bharu.

Modern Amenities
From free WiFi to flat-screen TVs, all rooms are equipped with essential amenities for a comfortable stay.

Diverse Dining Options
Guests can enjoy a variety of cuisines at the on-site restaurant, catering to different preferences.

Book now at Crown Garden Hotel for a hassle-free stay in Kota Bharu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 188 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.3
N
Nur Amalina • extended_group • my
8
A perfect stay for a short vacay
Pros:

Its near to everything. So convenient !

Cons:

Nothing.

2026-03-06 • via Nuitee
M
Mohamad • solo_traveller • my
7
2026-01-19 • via Nuitee
T
Tan • solo_traveller • my
4
2026-01-10 • via Nuitee
S
SOLEHA • solo_traveller • my
8
2026-01-06 • via Nuitee
D
DAMANHURI • couple • my
7
Pros:

-

Cons:

-

2026-01-05 • via Nuitee
C
chai • solo_traveller • my
10
2026-01-01 • via Nuitee
Y
Yew Keong • couple • my
5
Unpleasant
Pros:

Location

Cons:

Cleanliness. Room was not properly upkeep.

2025-12-21 • via Nuitee
M
muhamad ishak • solo_traveller • my
8
2025-12-13 • via Nuitee
C
Chan • couple • my
4
Pros:

员工服务员很好

Cons:

一开始服务员很好大厅高贵我们就住进去很开心后来到了半夜抓来抓去身体很痒就不要管很累照样睡'，一整晚都没有怎样休息没想到早上起来看到洗手盘和咖啡杯和梳妆台床边全部都是有蚂蚁小小只的房间有蚂蚁咬到我们睡觉不舒服早上还想吃的早餐倒回来睡都不敢了发觉身体被咬到痒就迟退房了

2025-12-10 • via Nuitee
M
MOHD IZWAN • solo_traveller • my
8
Pros:

Okay

2025-12-07 • via Nuitee
I
Isa • couple • my
6
2025-12-06 • via Nuitee
H
hugo • couple • my
8
Pros:

Good staff! Very friendly and helpful front desk staff. Thanks

2025-12-06 • via Nuitee
W
WARDATUL HANIM • family_with_children • my
9
2025-12-04 • via Nuitee
N
NOORSAADAH • extended_group • my
8
2025-11-26 • via Nuitee
A
AIMALIZA • couple • my
7
2025-11-24 • via Nuitee
A
Aida Mazni • couple • my
8
2025-11-23 • via Nuitee
N
NOR AMIRHAMZAH • couple • my
6
2025-11-21 • via Nuitee
S
Saifu • couple • my
8
2025-11-10 • via Nuitee
S
Saifu • couple • my
8
2025-11-10 • via Nuitee
A
adlina • couple • my
8
Pros:

Parking

2025-11-09 • via Nuitee