Facilities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Incredible amenities

Categories

Cleanliness
10
Rooms are immaculate, reflecting high cleanliness standards.
Service
10
Staff greeted guests with friendly service, umbrellas in the rain, and cold towels after a hot day.
Location
10
Tuk tuk rides into town enhance the hotel's advantageous location.
Room Quality
10
Rooms feel private and are beautifully decorated.
Amenities
10
Incredible amenities including spa and pools, with free daily massage.
Value for Money
10
Exceptional amenities and services justify the value.
Food and Beverage
10
Food is described as incredible.
Overall Experience
10
Guests felt like a celebrity during their stay, indicating a superb overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:00

Property Description

Discover an oasis of tranquility at Jaya House River Park, where luxury meets convenience in the heart of Siem Reap.

Unwind in Luxury
Escape to our full-service spa, where rejuvenating massages and indulgent body treatments await. Enhance your relaxation by taking a dip in one of our two outdoor swimming pools or rent a bicycle for a picturesque ride around the area.

Gourmet Dining
Savor delectable dishes at our on-site restaurant or grab a quick bite at the café. Enjoy in-room dining with limited-hour room service, and don't forget to unwind with your favorite drink at our stylish bar/lounge.

Comfort and Connectivity
Stay connected with complimentary Wi-Fi available throughout the property, with rooms featuring private balconies equipped with air conditioning and luxury amenities to ensure a comforting stay.

Experience the perfect blend of comfort and elegance — book your stay with us today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

10
Based on 106 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Melanie
10
Best hotel in the world!
Pros:

This was the most amazing hotel I’ve ever stayed in. The service was beyond amazing. They would anticipate your every need or wish. I only wish we could have stayed longer.

2025-10-05 via Nuitee
N
Nicholas
10
Pros:

I do quite a bit of traveling and always enjoy staying at nice hotels. Jaya House takes it to another level. From the instant you walk in, you are greeted with the friendliest staff - umbrellas in the rain, cold towels after a hot day. The rooms are immaculate and feel so private. The decor is so relaxing, food is incredible, the spa is top notch, and the pools are amazing. Plus all of the inclusions during your stay (free massage every day, tuk tuk rides into town, breakfast - the list goes on an on). I felt like a bit of a celebrity during my stay. I can’t recommend staying here enough - if I come back to Cambodia I’ll definitely stay here again.

2025-08-25 via Nuitee
D
Daniel partner
10
Pros:

Just fantastic property all around, exceptional service and beautiful grounds, just book it!

2025-07-01 via Nuitee
C
Chandrasekhar
10
Pros:

Amazing

2025-06-26 via Nuitee
M
Michael
10
Pros:

If there were 10 stars this is the place!!! Staff is above and beyond great! Free massage 60 min a day and excellent massage therapist wow just incredible! I cannot stress how amazing this staff and accommodations are at the Jaya House

2025-04-30 via Nuitee
K
Kok Tiong partner
10
Pros:

Hands down the best hotel we have ever stayed in. Jaya House is truly an oasis of calmness that feels like a comfortable home that you return to. What stands out is the staff who go out of their way to make you feel special and well taken care of. Considerable thought has been given to the little things that make a big difference like how the property is designed to feel welcoming and peaceful, the art, flora and design touches for the eyes, the essential oils for the smell, and the sound of water for the ears. They also remove stress by providing complimentary tuk-tuk service to the town and back, complimentary massages and mini-bar and more. Truly well done to Christian and Chris for making Jaya House an amazing place to stay.

2025-04-16 via Nuitee
S
Shannon friends
10
Pros:

The definition of luxury. Every detail is perfection. Just book it - it’s wonderful from the moment you arrive to the moment you leave. Ps coffee bar opens at 5am, one free incredibly massage every day, ice cream at the pool, the best club sandwich you’ll ever have, free tuk tuks all over town, and the grounds are stunning. If you go on any tours, request Tom - brilliant, inviting, and loves what he does.

2025-04-14 via Nuitee
W
William family
10
Pros:

Pure Magic – A Stay We’ll Never Forget at Jaya House River Park

From the moment we arrived in Siem Reap—an hour late, no less—Jaya House River Park blew us away with their warmth, hospitality, and attention to detail.

Our driver greeted us with the kindest smile, a cold towel, and chilled fresh water. To top it off, he had a perfectly cut cup of fruit waiting for us—what a thoughtful touch after a long flight. The ride to the hotel was smooth and comfortable, and things only got better from there.

We were welcomed personally by the owner upon arrival. Our luggage was taken care of without us lifting a finger. Instead of standing at a check-in desk, we were led to a serene dining room, seated, and served our favorite juices and freshly made sandwiches—they had anticipated we’d be hungry after our travels. This is how check-in should be done.

As if that wasn’t enough, they arranged our complimentary massages for that evening—a perfect way to unwind. We were amazed to learn that daily laundry service was included, and everything was returned beautifully pressed and fresh.

The resort itself is stunning. There are two beautiful pools that feel like your own private oasis. We ordered cocktails and lunch by the water, and I was so relaxed I actually fell asleep under the sun.
Their tuk-tuk service made exploring easy, and they even gave us a phone to stay in touch while out. The team went above and beyond to make us feel special—we were celebrating my daughter’s graduation, a

2025-04-10 via Nuitee
K
Kelly
10
Best Hotel Stay EVER!
Pros:

I am a hardcore traveler. Been all over the world and Jaya House River Park is the best yet. The owner has thought of everything from providing non-plastic refillable water bottles to complimentary tuk tuks and laundry service. I wish more US hotels operated like Jaya House.

2025-03-09 via Nuitee
B
Bruce partner
10
Pros:

Jaya House is amongst the best boutique properties my wife and I have experienced anywhere in the world. The management and staff are super friendly and helpful. Service is more attentive and personal than most luxury branded hotels.

Check-in is done casually during an elegant and delicious breakfast. They will not only make sure you have water at the pool, but will replace the water once the ice melts. The included spa treatments are relaxing. The bar entertainment was beautiful and engaging. The bartenders know how to make a quality drink. The folded flowers are a perfect touch.

Our trip to Siam Reap was excellent and Jaya House made it exceptional.

2025-02-27 via Nuitee
T
Thomas
10
Pros:

Staying at this hotel may be the best hotel experience I’ve ever had. It was truly exceptional.

2025-02-20 via Nuitee
R
Robin partner
10
Pros:

Simply an extraordinary place, with a chic, bliss-inducing design and every convenience anticipated and fulfilled. The hotel is a short (complimentary) tuk-tuk ride into the busy downtown, but also a short walk to treasures like the Khmer Ceramics & Fine Arts Centre. They even had the coffee bar staffed and substantial breakfasts packed as we departed at 4:40am for our sunrise tour of Angkor. We truly can't recommend it highly enough, and won't think about staying anywhere else if we are lucky enough to visit Siem Reap again.

2025-01-27 via Nuitee
V
Verified traveler
10
Amazing experience!
Pros:

Beautiful property! Excellent customer service! Above and beyond you will find anywhere else! Excellent food and spa!

2024-12-26 via Nuitee
J
JINIE partner
10
Pros:

We stayed at Jaya House instead of a chain and we are so happy we made that decision. Christian, the owner, has created an incredible and luxurious hotel with service that will blow you away. They were so thoughtful and caring at every turn, provided tuk tuk service, laundry service, massage benefits, an incredible restaurant, luxurious grounds, an amazing room and much more. The employees are all really well treated and you can tell everyone is happy to be there. It really made our stay enjoyable and ultra relaxing. Thanks Jaya house!!

2024-12-17 via Nuitee
L
Lauren
10
Our favorite hotel stay to-date!
Pros:

We had an excellent honeymoon stay at Jaya House. From pick-up at the airport, to drop off 5 days later, we were able to relax and really enjoy Siem Reap. The hotel owner helped organize a multi-day tour of the Angkor temples with a fabulous tour guide (Mr. Hann) and we still had ample time to enjoy the pools and spa facilities at the hotel and explore the town. The food at the restaurant is excellent, especially the Khmer cuisine, and very reasonably priced. The staff is LOVELY! So attentive and kind. We will be back to the area and wouldn’t think of staying anywhere else!

2024-12-14 via Nuitee
J
John partner
10
Pros:

This was one of the best places we stayed in our trip to Thailand, Cambodia and Vietnam. I would highly recommend Cambodia and the Jaya house as great easy safe places to visit, explore and start to understand the culture. Cambodia was awesome and the people at Jaya River House were exceptional

2024-12-14 via Nuitee
N
Nudrat family
10
Pros:

Jays House made our trip to Siem Reap so much better. Stepping of the plane to find someone waiting for us with cold towels and fresh fruits was amazing. Each of the staff at Jaya house seemed so happy to work there and so eager to cater to our every need. The outstanding things were the complimentary laundry, included breakfast, complimentary daily massages, complimentary tuk tuk’s and a phone for us to beckon and call at anytime. There was no issue that was too hard. We were offered a complimentary super delayed checkout which ensured we were so comfortable before our late flight.
The hotel restaurant had excellent dining options. Would stay here in a heart beat again.
I wish I could name all the staff that looked after us - Finn, Chris, Sapoun, Anna, Lina, Sophia, Tay, everyone was so kind.

2024-12-10 via Nuitee
J
Jarell partner
10
Pros:

The best hotel i have ever had the opportunity to visit. The service is out of this world

2024-12-06 via Nuitee
V
Verified traveler
8
A beautiful place to relax
Pros:

This was a beautiful hotel with lovely staff. We were instantly greeted by smiling and helpful people. They whisked us right into the restaurant to sit and discuss our stay which was nice to know what to expect. They handled everything from booking a tour guide to Angkor Wat and giving us local recommendations. A nice touch was giving us a small sheet of Cambodian phrases to know and also having hotel tuktuks that could take you where you wanted to go in the city with a little phone they give you to call one when needed.

I wish I could give them a full 5 stars but while they tried to be aware of a food allergy, they still tried to give us soy sauce and even croutons in a salad. When I asked if the croutons were gluten-free the server insisted they were. He then called our room a couple of minutes later to let us know they were *not* gluten free. While they did have gluten free bread on hand, I think more work needs to be done to mark the menu with options and educate the staff better on such allergies. Other than that, I would absolutely return again happily.

2024-12-02 via Nuitee
A
Amanda partner
10
Pros:

From the warm welcome to us leaving, the service was impeccable. The food was delicious, especially the freshly baked bread. The rooms were kept immaculate. Thoroughly enjoyed our stay and would highly recommend staying here.

2024-11-29 via Nuitee