The Platinum Suites

Hotels
•
Independent
7.6 (50 reviews)
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250 , Kuala Lumpur , MY
60-12-3649299

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Express check-out
Smoke-free property
See all facilities

Property Description

Experience the vibrant energy of Kuala Lumpur at The Platinum Suites, your perfect urban retreat.

Relaxation Redefined
Dive into one of our two sparkling outdoor swimming pools or unwind at our fully-equipped fitness center. Here, relaxation meets leisure, ensuring your stay is rejuvenating.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the cozy coffee shop/café. Don't forget to visit our bar/lounge for your favorite drink, making every meal special.

Comfort and Convenience
Stay connected with complimentary wireless internet in your spacious, air-conditioned room. Enjoy the convenience of kitchens equipped with full-sized refrigerators and state-of-the-art LCD televisions for your entertainment.

Book your stay now at The Platinum Suites, where comfort meets convenience in the heart of Kuala Lumpur!

Important information:

  • Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 50 reviews
Y
Yuki • extended_group • my
10
Pros:

Room vary nice views kl tower room evrything clean i will come Aging

2026-06-30 • via Nuitee
S
Sity • couple • my
10
Pros:

Excellent stay! Everything was perfect. The room was clean, comfortable, and well maintained. The staff were very friendly and helpful. Great location and excellent value for money. I really enjoyed my stay and would definitely recommend this property to others. I would love to stay here again.

2026-06-30 • via Nuitee
S
Samir • couple • az
10
2026-06-29 • via Nuitee
C
Chouraki • solo_traveller • fr
10
2026-06-29 • via Nuitee
J
Jesphin • extended_group • sg
5
Unpleasant but manageable.
Cons:

We booked and paid for a three-bedroom unit, but there were only two actual bedrooms. The “third bedroom” was simply a bed placed in the living room with an open-concept layout, which was not what we expected. We felt misled by the listing.
In addition, the cleanliness could be improved. The kitchen sink and toilets were not very clean upon arrival. The towels looked worn and should be replaced, and the sofa and chairs are old and would also benefit from being changed.
I hope the owner takes this feedback positively and makes the necessary improvements for future guests.

2026-06-29 • via Nuitee
K
Kaliappan • couple • my
6
2026-06-27 • via Nuitee
A
ANIS • couple • my
10
Pros:

Rumah besar giler, Selesa dan bersih. Harga pun murah berpatutan. Memang puas hati sangat-sangat. Kalau datang KL memang akan stay sini

2026-06-22 • via Nuitee
I
Ismath • family_with_children • sg
9
2026-06-22 • via Nuitee
H
Hamdan • couple • my
7
2026-06-21 • via Nuitee
M
Mohd • family_with_children • my
1
First booking.. Hi how are you i am from platinum Our room is under the maintanace Please cancel the booking. We do no
Pros:

First booking..
Hi how are you i am from platinum
Our room is under the maintanace Please cancel the booking. We do not have any rooms Available..

Second booking..
Can we relocate your reservation to the colony by infinitum bnb
Because room got electrical issue

Saya amat kecewa dengan tempahan bilik untuk kali ini..untuk makluman ini kali kedua saya menginap di platinum suites..apabila berlaku macam ini saya amat serik untuk menginap di sana lagi..
Pertama saya telah membuat tempahan bilik dengan dream platinum 1 by klcc pada 09.06.2026 dan telah terima pesanan whatsapp pada 19.06.2026 meminta untuk membatalkan bilik kerana masalah pembaikan, Jadi saya telah batalkan tempahan tersebut dan membuat tempahan kedua.
Tempahan kedua saya buat dengan sideman suites at platinum klcc pada 20.01.2026. Apabila saya sampai di lobby platinum, saya telah terima pesanan whatsapp beritahu bilik dalam masalah pembaikan..
Pihak pengurus tidak beritahu lebih awal kepada saya berkenaan isu tersebut dan mendiamkan perkara ini setelah saya sampai di lobby platinum, pihak pengurus telah whatsapp beritahu hendak menggantikan bilik di bangunan colony by infinitum..saya tidak mahu dan telah berhujah dengan pihak pengurus, lalu saya beritahu bahawa masih ada bilik yang kosong lagi, dengan itu, baru pihak pengurus menggantikan bilik lain untuk saya..
Adakah terdapat permainan tersembunyi dari pihak pengurus tentang tempahan bilik..berhati-hati next time..

Cons:

First booking..
Hi how are you i am from platinum
Our room is under the maintanace Please cancel the booking. We do not have any rooms Available..

Second booking..
Can we relocate your reservation to the colony by infinitum bnb
Because room got electrical issue

Saya amat kecewa dengan tempahan bilik untuk kali ini..untuk makluman ini kali kedua saya menginap di platinum suites..apabila berlaku macam ini saya amat serik untuk menginap di sana lagi..
Pertama saya telah membuat tempahan bilik dengan dream platinum 1 by klcc pada 09.06.2026 dan telah terima pesanan whatsapp pada 19.06.2026 meminta untuk membatalkan bilik kerana masalah pembaikan, Jadi saya telah batalkan tempahan tersebut dan membuat tempahan kedua.
Tempahan kedua saya buat dengan sideman suites at platinum klcc pada 20.01.2026. Apabila saya sampai di lobby platinum, saya telah terima pesanan whatsapp beritahu bilik dalam masalah pembaikan..
Pihak pengurus tidak beritahu lebih awal kepada saya berkenaan isu tersebut dan mendiamkan perkara ini setelah saya sampai di lobby platinum, pihak pengurus telah whatsapp beritahu hendak menggantikan bilik di bangunan colony by infinitum..saya tidak mahu dan telah berhujah dengan pihak pengurus, lalu saya beritahu bahawa masih ada bilik yang kosong lagi, dengan itu, baru pihak pengurus menggantikan bilik lain untuk saya..
Adakah terdapat permainan tersembunyi dari pihak pengurus tentang tempahan bilik..berhati-hati next time..

2026-06-21 • via Nuitee
R
rahim • extended_group • my
1
2026-06-21 • via Nuitee
S
Siti mastura • couple • my
6
2026-06-21 • via Nuitee
M
Mohd • couple • my
1
Pros:

First booking..
Hi how are you i am from platinum
Our room is under the maintanace Please cancel the booking. We do not have any rooms Available..

Second booking..
Can we relocate your reservation to the colony by infinitum bnb
Because room got electrical issue

Saya amat kecewa dengan tempahan bilik untuk kali ini..untuk makluman ini kali kedua saya menginap di platinum suites..apabila berlaku macam ini saya amat serik untuk menginap di sana lagi..
Pertama saya telah membuat tempahan bilik dengan dream platinum 1 by klcc pada 09.06.2026 dan telah terima pesanan whatsapp pada 19.06.2026 meminta untuk membatalkan bilik kerana masalah pembaikan, Jadi saya telah batalkan tempahan tersebut dan membuat tempahan kedua.
Tempahan kedua saya buat dengan sideman suites at platinum klcc pada 20.01.2026. Apabila saya sampai di lobby platinum, saya telah terima pesanan whatsapp beritahu bilik dalam masalah pembaikan..
Pihak pengurus tidak beritahu lebih awal kepada saya berkenaan isu tersebut dan mendiamkan perkara ini setelah saya sampai di lobby platinum, pihak pengurus telah whatsapp beritahu hendak menggantikan bilik di bangunan colony by infinitum..saya tidak mahu dan telah berhujah dengan pihak pengurus, lalu saya beritahu bahawa masih ada bilik yang kosong lagi, dengan itu, baru pihak pengurus menggantikan bilik lain untuk saya..
Adakah terdapat permainan tersembunyi dari pihak pengurus tentang tempahan bilik..berhati-hati next time..

2026-06-21 • via Nuitee
S
Siti Nurahimi • extended_group • my
8
2026-06-21 • via Nuitee
J
Jeton • couple • au
6
Wifi was very bad, I requested bottled water it didn’t come
Pros:

Spacious room, late check out

Cons:

Wifi poor, ac in bedrooms no remote, no water delivered, one 1 roll of toilet paper

2026-06-20 • via Nuitee
S
shoaib ahmad • couple • sa
9
Pros:

Beautiful

Cons:

Staff is not active

2026-06-19 • via Nuitee
R
Renuka • solo_traveller • sg
5
Not up to mark
Pros:

Location is good. Room was generally clean. Agent allowed us to check in early without additional costs.

Cons:

Agent was not responsive enough and had poor communication skills. We informed regarding no WiFi connection and no TV connection. He replied something which we didn't understand. Then he sent 2 workers around 11.30pm. Those workers checked a few things and said will come back in 10-15mins, but they didn't come back at all. Agent also didn't follow up. So we had no TV and no WiFi . Before we came, his replies were kind and legible. After getting the full payment from us, we got slipshod replies. Toilet bowl was not cleaned properly too.

2026-06-16 • via Nuitee
Y
Yusmarina • family_with_children • my
10
2026-06-15 • via Nuitee
N
Nabilah • extended_group • my
10
2026-06-15 • via Nuitee
S
Saiful • family_with_children • my
10
Menarik dan berbaloi
Pros:

Tempat yang menarik dan sangat berbaloi dengan harga yang diberikan

Cons:

Line telefon lemah dan wifi tidak boleh akses tiada line

2026-06-15 • via Nuitee