The Platinum Suites

Hotels
•
Independent
7.6 (50 reviews)
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250 , Kuala Lumpur , MY
60-12-3649299

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Nice room views (KL Tower)
Rooms described as clean and comfortable
Friendly and helpful staff
Great/convenient location
Spacious accommodation
Good value for money / affordable
Cons:
Misleading listing about the number/configuration of bedrooms
Cleanliness issues on arrival (kitchen sink, toilets)
Worn towels and old sofa/chairs
Third 'bedroom' was just a bed in living room (open concept)

Categories

Cleanliness
6
Mixed reports: several guests praised cleanliness, but one guest reported dirty kitchen sink and toilets, worn towels and old upholstery — cleanliness is a concern that needs improvement.
Service
8.5
Positive mentions of friendly and helpful staff; service described as attentive and supportive.
Location
8.5
Strong location praise — good views (KL Tower) and multiple guests noted a great/convenient location.
Room Quality
7
Generally comfortable and spacious rooms praised, but one guest felt the listing was misleading about a 'third bedroom' and noted some worn furniture.
Amenities
6.8
Some amenities (towels, sofa/chairs) reported as worn and in need of replacement; otherwise limited specific mentions.
Value for Money
9
Multiple guests explicitly called out good/cheap pricing and excellent value for money.
Food and Beverage
7.6
Standard quality for this hotel tier.
Overall Experience
7.4
Mixed overall: several highly satisfied guests who would stay again, offset by at least one guest who felt misled by the listing and noted cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-09 20:48

Property Description

Experience the vibrant energy of Kuala Lumpur at The Platinum Suites, your perfect urban retreat.

Relaxation Redefined
Dive into one of our two sparkling outdoor swimming pools or unwind at our fully-equipped fitness center. Here, relaxation meets leisure, ensuring your stay is rejuvenating.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the cozy coffee shop/café. Don't forget to visit our bar/lounge for your favorite drink, making every meal special.

Comfort and Convenience
Stay connected with complimentary wireless internet in your spacious, air-conditioned room. Enjoy the convenience of kitchens equipped with full-sized refrigerators and state-of-the-art LCD televisions for your entertainment.

Book your stay now at The Platinum Suites, where comfort meets convenience in the heart of Kuala Lumpur!

Important information:

  • Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 6
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 6.8
Value for Money: 9
Food and Beverage: 7.6
Overall Experience: 7.4
A
Arief • extended_group • my
10
Pros:

Room is nice and clean.

2026-07-22 • via Nuitee
M
Muhammad • couple • my
9
Pros:

location is good

2026-07-22 • via Nuitee
J
Jaspalsinh • extended_group • my
10
Pros:

good stay

2026-07-22 • via Nuitee
S
sony • solo_traveller • au
6
2026-07-21 • via Nuitee
Y
Yonika • solo_traveller • lk
9
Pros:

Location is the highlight. Price wise very affordable and neat and clean. Definitely recommend for couples and families

2026-07-21 • via Nuitee
S
souad • family_with_children • nl
8
Top
Pros:

Mooi appartement en een mooie locatie. Lekker ruim.

Cons:

-

2026-07-20 • via Nuitee
Z
zulkifli • couple • my
1
2026-07-20 • via Nuitee
T
Thusitha • couple • lk
10
Amazing stay
Pros:

There you have all the facilities and like a homestay

2026-07-20 • via Nuitee
A
Ahmad Hilmi Hanif • family_with_children • my
10
Pros:

Nice and tidy

Cons:

Nothing

2026-07-16 • via Nuitee
A
Ahmad Hilmi Hanif • family_with_children • my
10
2026-07-16 • via Nuitee
S
Seferagic • solo_traveller • ie
10
Amazing
Pros:

Everything

Cons:

Only the toilet sink is not functional (the sink hole is locked)

2026-07-15 • via Nuitee
K
Kavitha • solo_traveller • my
5
2026-07-15 • via Nuitee
C
Chaudhry • family_with_children • sa
10
Pros:

Room is very nice and good location.

2026-07-15 • via Nuitee
A
Adel • extended_group • my
10
Pros:

All good and hopefully staff

2026-07-14 • via Nuitee
H
Hamid • couple • my
10
2026-07-14 • via Nuitee
R
Raja Mohammad • solo_traveller • my
9
Pros:

Cool skydeck. Clean swimming pool. Access to klcc, kampung baru, bukit bintang easy.

Cons:

My room just one air-conditioning are functions.

2026-07-14 • via Nuitee
N
Nur Alina • solo_traveller • my
3
Pros:

The pool and the view at the skydeck only

Cons:

The room..the decoration in the house look so lazy ..the view from the house also bad..i will not repeat

2026-07-13 • via Nuitee
M
Mohd Fadly Faiz • family_with_children • my
2
come with a smile, leave with a frown...
Pros:

free parking

Cons:

the host failed to inform me some important rules that is different from other place verbally and just expect us to found out about it via whatsapp. once we know about the rules, we immediately correct it but the host still could not accept our honest mistake. until today, we still feel that we've been tricked into committing this mistake.

2026-07-13 • via Nuitee
R
Rhohini • extended_group • my
10
Pros:

good locations and good stay

2026-07-13 • via Nuitee
S
Sara • couple • my
10
Pros:

nice room

2026-07-13 • via Nuitee