The Paddocks Hotel

Hotels
7.6 (257 reviews)
Paddocks Hotel, Ross on Wye , Symonds Yat , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.35
Specific sentiment from text: Several reviews mentioned cleanliness issues including dust, cobwebs, and tired facilities.
Service
9.35
Specific sentiment from text: Many reviews praised the friendly staff and good service.
Location
9.85
Specific sentiment from text: Multiple reviews highlighted the excellent location.
Room Quality
6.85
Specific sentiment from text: Rooms described as tired and outdated with some maintenance issues.
Amenities
7.35
Specific sentiment from text: Amenities were lacking, with restaurant being closed on certain occasions.
Value for Money
7.85
Specific sentiment from text: Some reviews indicated it was good value for a last-minute stay but concerns about overall quality.
Food and Beverage
5.35
Specific sentiment from text: Significant complaints about food availability and quality.
Overall Experience
7.85
Specific sentiment from text: Mixed experiences, with some enjoyable aspects but serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:30

Property Description

Charming Accommodation in Symonds Yat

Garden Oasis: The Paddocks Hotel offers a serene garden, perfect for unwinding after a day of exploration.

Cozy Rooms with Views: Enjoy comfortable rooms with the option of picturesque garden views, ensuring a relaxing stay.

Outdoor Adventures: Located near hiking and cycling spots, guests can easily immerse themselves in the beauty of Symonds Yat.

Ready to experience a tranquil retreat at The Paddocks Hotel?

Important information:

Please note that the restaurant is closed on Mondays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 257 reviews
Cleanliness: 6.35
Service: 9.35
Location: 9.85
Room Quality: 6.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 5.35
Overall Experience: 7.85
T
Tracey couple gb
10
2026-02-10 via Nuitee
J
Julie couple gb
6
It was clean, close to the River and all amenities.Justshame that it has got in such an old rundo
Pros:

The garden but needed tlc. The view and the staff were welcoming.

Cons:

In need of lots of modernisation, windows were foggy, restaurant had lovely big windows but view was blocked outside with lots of artificial flowers hiding it. The tables were painted black with lots of chips all was slightly tacky, but with bags of potential, felt like staying in a nursing home, boxes and parcels stored in the entranceway.

2026-01-19 via Nuitee
M
Maureen couple gb
9
It was a lovely place to break up our journey.
Pros:

The location is outstanding.

2026-01-19 via Nuitee
S
Sarah Jane family_with_children gb
8
Perfect for what we were looking for.
Pros:

Staff were really friendly, kind and helpful

2026-01-19 via Nuitee
C
Connor extended_group gb
8
Pros:

Great location, comfortable, nice decor and the staff were a good laugh

Cons:

Shower was weak and dated

2025-12-07 via Nuitee
S
Simon solo_traveller gb
8
Pros:

Very friendly staff and comfy room for my nights stay. Breakfast was also very tasty.

2025-11-02 via Nuitee
N
Nicola couple gb
6
Pros:

Clean and friendly. Excellent location.

Cons:

Bit tired and dated. Poor shower as the water was only luke warm and no pressure

2025-10-29 via Nuitee
Jo V. couple gb
7
2025-10-29 via Nuitee
S
Steven solo_traveller gb
7
2025-10-27 via Nuitee
E
Edith solo_traveller gb
6
My stay could have been so much better had they commicated the fact that there was no food.
Pros:

Hotel is dated but the bed was good and general cleanliness was good also.

Cons:

On arriving I asked whether food was available in the evening and was told that even though they had a big event the following day food would be available at 5.30 pm. On arriving at 5.30 I was told no food was available! This meant I had to go to the nearest public house but they were fully booked so a long walk 1 mile plus, followed in order to get an evening meal.

2025-10-21 via Nuitee
K
KEITH extended_group gb
7
Pros:

Location was lovely

Cons:

The restaurant was closed and they didn’t tell me till I arrived good staff

2025-10-18 via Nuitee
J
Julian solo_traveller gb
8
Pros:

Friendly staff and free upgrade

2025-10-15 via Nuitee
D
David solo_traveller gb
4
Good value
Pros:

Good location and single room stay was very good value.

Cons:

WiFi didn’t work for me .

2025-10-08 via Nuitee
L
Len couple gb
5
While staff were friendly,the hotel lacked professionalism
Cons:

Tired looking room and hotel,room number 1 was directly above noisy bar on final evening,cold shower on one day of three but was corrected when told

2025-10-08 via Nuitee
D
DAVID solo_traveller gb
10
Lovely location. Efficent friendly staff.
2025-10-06 via Nuitee
L
lisa extended_group gb
7
Pros:

Staff were fab , location fab got no complaints xx

2025-10-02 via Nuitee
K
Kirsty couple gb
5
Basic cheap stay
Pros:

We booked this hotel as a last minute stay over, it was not a bad price compared to others in the area and had free parking

Cons:

The hotel is very dated, including the room. It needs a lot of work inside to refresh it. The room had a lot of dirty edges, black mould etc and really needs a nice clean finish

2025-09-29 via Nuitee
V
Valerie couple gb
8
A pleasant stay in a peaceful area
2025-09-28 via Nuitee
J
John solo_traveller au
7
2025-09-28 via Nuitee
K
Kelly family_with_children gb
1
Pros:

The location

Cons:

Very unwelcoming. It felt like a dormitory as opposed to a hotel. The price is outrageous for the facilities provided. The cold water tap did not work. The hot water was literally boiling and unsafe!

2025-09-18 via Nuitee