The Paddocks Hotel

Hotels
7.6 (309 reviews)
Paddocks Hotel, Ross on Wye , Symonds Yat , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.35
Specific sentiment from text: Several reviews mentioned cleanliness issues including dust, cobwebs, and tired facilities.
Service
9.35
Specific sentiment from text: Many reviews praised the friendly staff and good service.
Location
9.85
Specific sentiment from text: Multiple reviews highlighted the excellent location.
Room Quality
6.85
Specific sentiment from text: Rooms described as tired and outdated with some maintenance issues.
Amenities
7.35
Specific sentiment from text: Amenities were lacking, with restaurant being closed on certain occasions.
Value for Money
7.85
Specific sentiment from text: Some reviews indicated it was good value for a last-minute stay but concerns about overall quality.
Food and Beverage
5.35
Specific sentiment from text: Significant complaints about food availability and quality.
Overall Experience
7.85
Specific sentiment from text: Mixed experiences, with some enjoyable aspects but serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:30

Property Description

Charming Accommodation in Symonds Yat

Garden Oasis: The Paddocks Hotel offers a serene garden, perfect for unwinding after a day of exploration.

Cozy Rooms with Views: Enjoy comfortable rooms with the option of picturesque garden views, ensuring a relaxing stay.

Outdoor Adventures: Located near hiking and cycling spots, guests can easily immerse themselves in the beauty of Symonds Yat.

Ready to experience a tranquil retreat at The Paddocks Hotel?

Important information:

Please note that the restaurant is closed on Mondays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 309 reviews
Cleanliness: 6.35
Service: 9.35
Location: 9.85
Room Quality: 6.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 5.35
Overall Experience: 7.85
J
John solo_traveller gb
3
Pros:

Not a lot.

Cons:

Room wasn't very clean ..and needs a lot of renovation.

2026-08-23 via Nuitee
J
Justine couple gb
7
Splendid location for canoeyand walking distance to symonds yat
Pros:

Fantastic location for canoe on the wye

Cons:

Perfect fine but a little dated

2026-08-14 via Nuitee
T
Ted couple gb
4
2026-08-13 via Nuitee
W
Wendy couple gb
8
Very relaxing & staff were very polite & helpful
Pros:

Breakfast was good & location spot on close to amenities

Cons:

Nothing

2026-08-13 via Nuitee
S
Steven couple gb
7
We would come again. Visitors would be advised to book north facing bedrooms in the peak of summer.
Pros:

Location and service

Cons:

We had a south facing room which was uncomfortably hot when we arrived on 17 July. It was a hot day and it would have been nice to have an air coditioned room or at least one was not so hot. Even with the fan running all night the nights weren't comfortable. My mattress had sagged with age. Pity because the south facing rooms have the best view. I would recommend that when finance allows the hotel is refurbished with low solar gain glazing and brise soleils to the south facing windows. Windows would benefit from larger opening areas. Investigate whether hot water disribution could benefit from renewed foil faced insulation to the pipework and insulated pipe suspension. Bedrooms could be fitted with ceiling fans. If all this is insufficient consider air conditioning.

2026-08-13 via Nuitee
O
Oliver couple gb
5
2026-08-07 via Nuitee
A
Antony couple gb
8
2026-08-06 via Nuitee
S
Sue family_with_children gb
9
Everything was as it said.
Pros:

The staff were excellent.

Cons:

Nothing

2026-07-25 via Nuitee
D
Dimond solo_traveller gb
1
Pros:

Nothing.

Cons:

The staff were very bad mannered. When we arrived at the hotel, we were confronted by the assistant manager, who didn't greet us in a nice way, we weren't told about checking out times, breakfast times, fire exits and before he would even let us near our room, he insisted that we had to go back to the car park to place a permit in our cars. When we got back in the hotel, he didn't show us to our room. He was very rude. The room was dirty, which I have photos of, dead bugs on the window sills (inside & out) in the bedroom and the bathroom. Also, a few live bugs on the bathroom. The toilet roll was empty and the towels had makeup on them which wasn't mine. Overall, it was a horrendous stay and I wouldn't recommend it to anyone!!

2026-07-24 via Nuitee
C
Clive couple gb
9
The hotel was good and staff were excellent
Pros:

Breakfast was excellent, staff were very helpful, warm and friendly.

Cons:

Room was a small, door to the bathroom was not fixed porperly, the fan was not fully operational.

2026-07-21 via Nuitee
A
Alan solo_traveller gb
8
2026-07-19 via Nuitee
A
Adam couple gb
8
Would deffo stay again, think the price is more for the location rather than quality of room however it was a very nice
Pros:

Property smelt amazing, lots of tea and coffee facilities, show and bath freebies, plenty of towels, bed was amazingly comfortable. Location is beautiful

Cons:

Tv in a silly place without able to hinge move it it’s on the wall in the corner making you having to crick your neck.

Booked last minute as working away but staff had to “check the room” because I’d booked through booking.comI would of thought all room should be ready for service not to be checked if room is ready

Everything else was perfect

2026-07-18 via Nuitee
J
Jeremy couple gb
8
2026-07-17 via Nuitee
S
Sherie Lynn couple gb
4
ok
Pros:

Staff are accommodating

Cons:

The cleanliness and smell in the room have gone down. I used to stay in this hotel in past, and both previous stays were exceptional. I think this hotel has changed ownership, and the quality is not the same.

2026-07-16 via Nuitee
I
Ian couple gb
8
Great location for pub, ferry and river access
Pros:

Location and very friendly staff

Cons:

Room very warm and struggled to keep cold with the heat wave

2026-07-14 via Nuitee
T
Tim solo_traveller gb
9
Pros:

The staff were very helpful, great location for the river and walks.

Cons:

It would have been helpful to have a large scale local map if walks and direction's.

2026-07-13 via Nuitee
W
Walter couple gb
7
Overall good value for money
Pros:

The location is good. The garden is beautiful, the restaurant was good. Staff were excellent!

Cons:

The breakfast was ok, cooked breakfast portions were meagre

2026-07-13 via Nuitee
A
Anna couple gb
8
Really enjoyed, would return
Pros:

Beautiful locations, comfortable rooms. Great curry menu. Very friendly staff.

Cons:

Rooms do not have air con and were very hot.

2026-07-12 via Nuitee
J
James solo_traveller gb
6
2026-07-11 via Nuitee
K
Kim couple gb
8
2026-07-11 via Nuitee