Fairmont Quasar Istanbul Hotel

Hotels
•
Fairmont Hotels & Resorts
9.6 (2607 reviews)
Büyükdere Caddesi No:76 Mecidiyeköy Şişli , Istanbul , tr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful Rooms
Great Hospitality
Cons:
High room service costs
Staff service issues

Categories

Cleanliness
9.16
Mixed sentiment, mentioned challenges with room cleanliness.
Service
10
General positive sentiment, staff went above and beyond.
Location
9.16
Some complaints about distance from main attractions.
Room Quality
10
Positive mentions of beautiful and comfortable rooms.
Amenities
9.66
Standard amenities, with some mentions of limited breakfast options.
Value for Money
9.16
Concerns about the pricing compared to offerings.
Food and Beverage
9.66
Mostly positive remarks regarding food quality.
Overall Experience
10
Generally positive with some issues resolved well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:13

Property Description

Luxurious Accommodation with Stunning Views
The hotel offers soundproofed rooms with free WiFi, some with private balconies overlooking the city skyline or Bosphorus. Enjoy modern amenities like motorized curtains, rain showers, and Turkish baths in select rooms.

World-Class Dining and Spa Experience
Indulge in exquisite dining at Aila Restaurant, recognized by the Michelin Guide, offering fresh and seasonal options. Unwind at the Fairmont Spa with a fully equipped gym, indoor and outdoor pools, and personalized services. Savor freshly made pastries at Demlique and premium drinks at Marble Bar.

Convenient Services and Access
Benefit from 24-hour front desk, concierge services, luxury airport transfers, and helipad facilities. Stay active with kickboxing and personal training classes. Explore nearby shopping centers and the Istanbul Convention Centre.

Book now for a luxurious stay at Fairmont Quasar Istanbul!

Important information:

Guests are kindly requested to show the credit card used for reservation at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.6
Based on 2607 reviews
Cleanliness: 9.16
Service: 10
Location: 9.16
Room Quality: 10
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 9.66
Overall Experience: 10
S
stefankW7781MP • Couples
4
A modern property with excellent baseline amenities let down by poor communication
Pros:

The Positives

* Property & Rooms: The hotel is relatively new. Rooms are beautifully designed, offer great views, and smell pleasant.
* In-Room Technology: Rooms feature high-quality TVs that allow guests to play their own content—a convenient amenity that is surprisingly rare even in high-end luxury hotels.
* Staff Service: The front-of-house staff is polite, helpful, and speaks English reasonably well.
*View from the outdoor pool is beautiful

Areas for Improvement

1. Facility Misrepresentation & Pool Issues

* Outdoor Pool Closure: The primary reason for booking this hotel was the outdoor pool. Despite emailing 24 hours prior to arrival and receiving explicit confirmation that it would be open, when visiting the pool I was informed that swimming is not allowed due to "maintenance" for the duration of my stay. No actual maintenance work was visible. Had they answered my question correctly just the day before arrival, I would have booked another hotel. I find it unlikely that the pool just so happened to close exactly on the day of my arrival, more likely the staff member who responded to my email did not care to check if the pool is open before responding.
* Indoor Pool Temperature: The indoor pool area is visually appealing, but the water temperature was falsely advertised. While the entry sign stated 28 degrees Celsius, the water was very cold and poorly heated—an issue noted by multiple guests in online reviews.
* Service Recovery: To their credit, management arranged complimentary transport to the Raffles hotel to use their outdoor pool. However, due to Istanbul rush hour traffic, the 5-minute return trip took 40 minutes, which disrupted our schedule.

2. Housekeeping & Internal Communication

* Detail Cleaning: While the rooms appeared clean on the surface, there is a lack of attention to detail. Visible areas are clean, but hidden corners and spaces behind the curtains showed accumulated dust.
* Department Coordination: Internal communication between reception and housekeeping is inefficient. We requested room cleaning upon leaving the hotel for three hours. When we returned, the room had not been touched, and the housekeeper only arrived to clean once we were back in the room, making the timing inconvenient.

2026-06-27 • via Tripadvisor
B
Boris • couple • ru
9
Pros:

Шикарный вид, свежие номера, отличные расходники (гигиенические наборы, халаты). Вежливый и приветливый персонал, всегда готовы помочь и принести все, что необходимо. В целом, все отлично

Cons:

Хотелось бы чуть большего разнообразия еды и выключенного в стоимость мини-бара за такую цену. Также не хватило нормальной входной группы для пешеходов.

2026-06-26 • via Nuitee
O
Odessa • extended_group • fi
10
2026-06-26 • via Nuitee
E
Erhan • family_with_children • se
10
Underbart
Pros:

Personalen på hotellet var väldigt vänliga och hjälpsamma.
De fräsch hotel samt frukosten 10 poäng.

Cons:

Hotellet låg i ett trafikerad område.

2026-06-25 • via Nuitee
M
Muataz • family_with_children • iq
1
do NOT recommend for any
Pros:

None

Cons:

No staff, no water where in the pool, AC broken and the down grade us to small suite.
It been a bad experience and do NOT recommend for any

2026-06-25 • via Nuitee
W
William • couple • gh
10
Fantastic
2026-06-25 • via Nuitee
A
Arash • couple • tr
9
2026-06-25 • via Nuitee
C
Carole • solo_traveller • mc
10
2026-06-24 • via Nuitee
M
Manuel • solo_traveller • sg
10
Pros:

I really like this Hotel and it is my go to place when I need to stay in Istanbul, the rooms have a good size, with a nice view, the gym is one of the best gyms you can find in a hotel, the food is great and the stuff is amazing.
In my last stay I even preferred to make day trips to other areas in Turkey just to come back to this hotel.

2026-06-24 • via Nuitee
J
Janet • couple • ie
10
2026-06-24 • via Nuitee
B
bieneleni • Solo travel • Aachen, North Rhine-Westphalia
10
Awesome !
Pros:

I had a wonderful experience at the pool area. It was always clean, relaxing, and well maintained.

A special thank you to Doganay for his exceptional service, friendliness, and professionalism. He went above and beyond to make sure I felt welcome and had everything I needed. The entire staff was attentive and very accommodating throughout my stay.

I highly recommend this hotel and would happily return!

2026-06-23 • via Tripadvisor
B
Basel Yousef • solo_traveller • nl
1
Pros:

the view

Cons:

at booking.com promise to have free breakfast but it is not after i booked and paid i discovered it was not. cheating us.

als breakfast room is full of egg smell. all my close are smelley now.

phone system so unnecesaary complicated. just buy a normal phone and put it in the room

2026-06-23 • via Nuitee
M
MUNTADHER SADEQ JAAFAR • couple • iq
6
2026-06-22 • via Nuitee
S
Sun Yee • couple • sg
9
overall, satisfied
Pros:

modern amenities and complete with toiletries

Cons:

breakfast could be better with more warm and meat dishes

2026-06-22 • via Nuitee
L
Laura • solo_traveller • fr
10
Great stay
Pros:

Great stay.
Room was amazing : great design, stunning view.
Outsanding staff.
Breakfast was great.
Highly recommend.

Cons:

Wifi connection was terrible.

2026-06-22 • via Nuitee
J
Johannes • couple • nl
9
Comfortabel, heerlijk zwembad, prachtig uitzicht & fantastisch personeel.
Pros:

Het personeel & het uitzicht

Cons:

Dat de infinitypool soms gesloten was wegens private party's.

2026-06-21 • via Nuitee
D
Deeb • solo_traveller • il
10
2026-06-21 • via Nuitee
S
Stella • couple • ge
10
2026-06-19 • via Nuitee
M
MelbourneKaren67 • Couples
10
Great hotel
Pros:

Currently staying at Fairmont Hotel & it is fabulous as part of our Turkish Airlines stopover.
Breakfast is great - lots of choice & great coffee. Special thanks to our server Melike who provided fabulous service
Our room on the 30th floor is amazing. Very spacious with a great view.
Our room attendant Muhittin is very good & has provided everything we need with a smile. He is an asset to the hotel

2026-06-18 • via Tripadvisor
G
Guide12777688890 • Family
10
Great service By sema!
Pros:

Great service By sema! She was so friendly, attentive, and hardworking. She made us feel welcome and took great care of us. Definitely one of the best experiences we've had. 😊

2026-06-17 • via Tripadvisor