Richmond Hotel Kumamoto Shinshigai

Hotels
8.7 (347 reviews)
Chuo-ku Shinshigai 6-16 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast options

Categories

Cleanliness
7.78
The room has a musty odor, especially in the bathroom, and there are obvious stains surrounding the sink.
Service
9.25
Hotel staff were pleasant and helpful. Very friendly and helpful staff.
Location
9.29
Excellent location, close to Kumamoto Castle and with many shops and restaurants nearby.
Room Quality
8.74
Good sized room and comfortable bed.
Amenities
8.77
Room has all necessary amenities including free Wi-Fi and air conditioning.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
8.28
Breakfast very poor if not eating Asian.
Overall Experience
8.75
Generally a good experience with a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Modern Rooms with Free Wi-Fi

Richmond Hotel Kumamoto Shinshigai, just a 3-minute walk from Karashima Tram Station, offers modern rooms with free Wi-Fi. Each air-conditioned room is equipped with a flat-screen TV, VOD channels, and a fridge. Guests can enjoy complimentary green tea and relax in provided nightwear. The rooms also feature amenities like an electric kettle, air purifier, and en suite bathroom with free face wash.

Convenient Amenities

The hotel provides a range of convenient amenities including a 24-hour front desk for luggage storage, relaxing massages on request, and photocopying services. Guests can also make use of laptop rentals, a coin-launderette, and drink vending machines on-site.

Dining Experience at Ineya Restaurant

Indulge in Japanese cuisine, including local Kumamoto specialties, at the Ineya restaurant located within the hotel. Enjoy a culinary journey without stepping out.

Book your stay at Richmond Hotel Kumamoto Shinshigai for a comfortable and memorable experience.

Important information:

The full amount of the reservation must be paid at check-in.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 347 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
K
KEITO • extended_group • jp
10
Pros:

清潔でした。
喫煙の部屋に宿泊したけど匂いがしなかった

2026-03-28 • via Nuitee
P
PEI-YING • extended_group • au
8
地點方便。出去就是逛街的地方。
Pros:

住宿地點

Cons:

三人房沒有禁煙。房間還是有煙味

2026-03-27 • via Nuitee
S
Sandra • family_with_children • br
9
Pros:

Simplesmente incrível, confortável, recomendo muito este hotel 10/10.
Localização excelente, próximo de tudo que vc precisa.

Cons:

Não tem o que não gostei.

2026-03-26 • via Nuitee
安藤 • family_with_children • jp
10
Pros:

清潔感があり、とても良かった。

Cons:

特になし。

2026-03-26 • via Nuitee
H
Harada • solo_traveller • jp
3
特になし
Pros:

立地

Cons:

全体的に古い感じ

2026-03-25 • via Nuitee
S
SATORU • couple • jp
8
また利用したい
Pros:

快適に過ごせた

Cons:

なし

2026-03-23 • via Nuitee
C
Chiajui • family_with_children • tw
8
Pros:

地理位置非常好，在徒步區裡面，樓下就是藥妝店，不愁吃飯購物

2026-03-20 • via Nuitee
Y
yasuaki • solo_traveller • jp
10
2026-03-18 • via Nuitee
C
CHIKARA • solo_traveller • jp
10
2026-03-14 • via Nuitee
姍諭 • family_with_children • tw
10
Pros:

很方便逛街
離車站很近

2026-03-13 • via Nuitee
姍諭 • couple • tw
10
Pros:

方便逛街
離車站很近

2026-03-13 • via Nuitee
P
pento • family_with_children • jp
10
最高でした
Pros:

アーケードの中にあり凄く便利
フロントの方皆さん素敵

2026-03-11 • via Nuitee
東 • family_with_children • jp
8
2026-03-09 • via Nuitee
C
Chizuko • couple • jp
10
便利でした
Pros:

アーケード街にあるので雨にあまり濡れなくて済む。
連泊でも必ず清掃をしてくださるのできれいだった。

Cons:

特ない

2026-03-07 • via Nuitee
C
CHAN • solo_traveller • tw
10
2026-03-06 • via Nuitee
E
Eder • couple • mx
10
2026-03-03 • via Nuitee
A
Andrés • solo_traveller • cl
10
Pros:

Excelente lugar

Cons:

Nada malo que decir

2026-02-28 • via Nuitee
東 • family_with_children • jp
10
Pros:

親切丁寧

Cons:

無い

2026-02-26 • via Nuitee
H
HO WING • family_with_children • hk
7
2026-02-25 • via Nuitee
T
Ti-heng • couple • tw
9
Pros:

地點很好 適合逛街吃飯

2026-02-25 • via Nuitee