Belon Lux Hotel

Hotels
8.7 (184 reviews)
13 Dostyq Street ЖК "Нұрсая-2" , Astana , KZ
+7 7172 57 41 04

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Clean and spacious rooms
Helpful staff
Cons:
Noise from neighboring rooms
Temperature issues in the room

Categories

Cleanliness
8.7
Overall cleanliness was good, rooms were clean and had fresh towels.
Service
9
Staff were friendly, though some challenges with English communication were noted.
Location
9.2
Conveniently located near many attractions and restaurants.
Room Quality
8.2
Rooms were spacious but some experienced noise and temperature issues.
Amenities
8.7
Provided with tea, water, and good bathroom amenities.
Value for Money
8.9
Reasonable pricing given the amenities and location.
Food and Beverage
8.2
Nearby restaurants offered good food options.
Overall Experience
8.7
Generally a good stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:06

Property Description

Luxurious Accommodation
Belon Lux Hotel, located in the heart of Astana, offers a luxurious stay just moments away from iconic landmarks like Bayterek Monument and Nur-Astana Mosque. The hotel provides express check-in/out, free WiFi, and a 24-hour front desk for convenience.

Convenient Location
Guests can easily explore Astana with popular attractions like Nurzhol Boulevard and Ak Orda Presidential Palace within walking distance. The proximity to Transport Tower and Korme Exhibition Centre makes it an ideal choice for business travelers.

Exceptional Services
Enjoy top-notch services at Belon Lux Hotel, including a concierge service and currency exchange. Whether for business or leisure, this hotel caters to all your needs seamlessly.

Book your stay at Belon Lux Hotel for a memorable experience in Astana!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 184 reviews
Cleanliness: 8.7
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 8.2
Overall Experience: 8.7
H
Helga • solo_traveller • ca
9
Best location in Astana
Pros:

The location of this hotel cannot be beat - it is extremely central. Beds are comfortable and the room was quiet. Very accommodating of late arrival.

Cons:

A little bit difficult finding the entrance in the side lane. Property is a little older and shows its age, but clean and comfortable. Rooms are not that soundproof, but I had no issues with my stay.

2026-09-19 • via Nuitee
P
Pavel • couple • ru
7
2026-09-18 • via Nuitee
Максим • solo_traveller • ru
10
Pros:

Хорошее соотношение цены и качества. Прекрасное расположение.

2026-09-14 • via Nuitee
M
Milan • couple • in
7
Pros:

Good location

2026-09-14 • via Nuitee
Айжан • family_with_children • kz
9
2026-09-14 • via Nuitee
F
FlyandRide • solo_traveller • my
9
2026-09-12 • via Nuitee
T
Theo • solo_traveller • de
10
2026-09-11 • via Nuitee
A
Anastasiya • couple • ru
8
2026-09-10 • via Nuitee
F
Fran • solo_traveller • au
10
Best place to stay in Astana
Pros:

This place is an absolute gem, enormous rooms, super helpful staff, everything works and it’s good value for money

2026-09-08 • via Nuitee
Алексей • couple • ru
10
Pros:

Чистота и тишина.

Cons:

Стоило небольших усилий найти сам отель.

2026-09-02 • via Nuitee
A
Anna • couple • es
10
2026-08-30 • via Nuitee
T
Tatyana • solo_traveller • kz
10
Я бронировала отель на сутки для своей мамы, которая летела транзитом через Астану и и хочу выразить огромную благодарно
Pros:

Хорошее просторные номера

2026-08-30 • via Nuitee
P
PAUL • solo_traveller • au
10
Pros:

Fantastic Location.

Mira was Delightful and Helpful.

2026-08-29 • via Nuitee
D
Dmitrii • solo_traveller • fr
10
2026-08-27 • via Nuitee
K
Kirill69 • solo_traveller • rs
10
Pros:

У нас был ранний заезд и после прилета, было важно что нас встретили в отеле. В номере были тапочки, зубные щётки, чайник и пакетики с чаем. Неожиданно и приятно. Милые девушки на респшен, помогли найти все важные объекты для нас. Отель спрятан в арке, но при выходе вы попадаете на красивую площадь с фантом. Вечером приятно прогулятся и рядом есть кафе. Рекомендуем!

Cons:

Нет такого.

2026-08-27 • via Nuitee
K
kana • family_with_children • jp
8
良い立地、リーズナブルなホテル
Pros:

立地がとても良い。ホテルを出て周りを見渡すと、アスタナに来た！という景色が堪能できる。
女性スタッフの対応が親切だった。飛行機が遅れ、未明のチェックインになったがきちんと対応してくれた。宿泊までのメッセージ対応も丁寧だった。
夜遅くてもホテル周辺は治安が良さそうな雰囲気だった。
隣にある両替屋のレートがまあまあ良かった。

Cons:

バスタブの栓がなく、お湯をためられなかった。
写真より若干、設備全般古びている。
ホテルの入り口が非常に分かりにくい。未明着で疲れていて、「予約したはずのホテルがない！！」と少しパニックになった。表通りに、ホテルの看板や案内がもう少しあってもいいと思う。
場所柄仕方ないのだが、ホテル周辺に気軽な飲食店や大きめのスーパーがほぼない。

2026-08-27 • via Nuitee
D
Dmitrii • solo_traveller • fr
10
2026-08-27 • via Nuitee
D
Daniel Oscar • solo_traveller • ar
9
Pros:

La ubicación es excelente muy cerca d ela mayoría de las principales atracciones y con opciones de gastronomía muy cerca
Muy buena atención del personal. Prácticamente todos hablan un muy buen nivel de inglés y son muy amables
La habitación era enorme y tenía todo lo necesario. Super limpio y bien presentado

Cons:

El ingreso es por uno de los accesos al mega edificio donde se ubica. Es fácil de encontrar, pero suele tener el cartel luminoso apagado. Al llegar de noche la primera vez puede darte una impresión poco agradable
Podrían tener mejor distribución de las luces. Es solo las luces de la cama, o prácticamente todas las luces de la habitación. No tienen una opción intermedia
La construcción tiene muchísimos detalles constructivos, se notan principalmente en la zona de la bañera con muchas uniones de los cerámicos mal encastrados

2026-08-26 • via Nuitee
R
Renaud • solo_traveller • fr
7
Was a perfect location for a couple nights to explore Astana
Pros:

Extremely well located and not expensive at all

Cons:

It could be a bit more comfortable, especially the walls are very thin

2026-08-25 • via Nuitee
E
Elvira • solo_traveller • gb
6
Great location, but not very supportive staff. Noisy customers arriving in the middle of the night.
Pros:

The location is tops. Easy to find. The room was exactly as described. I chose the budget room with no window and it didn't disturb me at all. Clean, with all the basic facilities one needs to stay overnight.

Cons:

At 3am I heard noises in the hall. I waited a bit, thinking guests were chatting while looking for their room and the noise would soon stop.
20 min later, they were still there discussing something while moving around with their suitcases making even more noise.
I opened the door to ask them to be quieter, the administrator was the one I saw. To my comment about it being the middle of the night she responded in a very casual manner - 'I have guests to check in'.
I was too sleepy to be able to respond, so just shut the door.

I couldn't rest that night and that was the main purpose of my stay - to get some rest in-between my flights.

It seems like checking people in is the main responsibility of the administrator. Anything else, including maintaining a quiet environment during the night hours isn't much of their concern.

2026-08-20 • via Nuitee