Hotel Villa Real Antigua

Hotels
7.1 (149 reviews)
5a Calle Poniente #23 , Antigua Guatemala , GT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Garden
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Centrally located
Good pricing
Cons:
Poor cleanliness
Inadequate room quality
Lack of amenities

Categories

Cleanliness
5.24
The cleanliness was severely impacted by issues with insects and lack of hygiene.
Service
9.21
Standard service quality for this hotel tier.
Location
9.75
Centrally located in the city of Antigua, which is a significant advantage.
Room Quality
5.2
The room quality was poor, with uncomfortable beds and inadequate amenities.
Amenities
5.23
Many basic amenities were missing, including toiletries and adequate bathroom fixtures.
Value for Money
8.69
Offers decent value given the competitive pricing.
Food and Beverage
5.24
Breakfast was of poor quality and not satisfactory.
Overall Experience
8.21
Overall experience was negatively impacted by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Luxurious Spa Centre
Hotel Villa Real Antigua, located in Antigua Guatemala, offers a serene escape with its luxurious spa centre, perfect for relaxation and rejuvenation.

Modern Amenities
Experience comfort at its best with rooms equipped with flat-screen TVs, cable channels, and private bathrooms. Some rooms also feature balconies or patios for a touch of outdoor charm.

Convenient Facilities
Stay connected with free WiFi available throughout the property. Additionally, take advantage of the on-site hairdresser's for your convenience.

Book your stay at Hotel Villa Real Antigua and indulge in a perfect blend of comfort and luxury.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 149 reviews
Cleanliness: 5.24
Service: 9.21
Location: 9.75
Room Quality: 5.2
Amenities: 5.23
Value for Money: 8.69
Food and Beverage: 5.24
Overall Experience: 8.21
J
JO ANN • couple • us
4
There are better options in Antigua - cannot recommend.
Pros:

Pros: the staff was kind and accommodating, it’s convenient to be located across the street from the grocery store, La Bodegona.

Cons:

The property is not maintained well. The beds were hard, we had to inquire to find out that the hot and cold shower faucets were reversed, we had a problem with some tiny bugs in the room, etc. Very disappointing for the price and the higher ratings. For the money paid (over $90 for one night stay with taxes and exchange rate), there are many better options in Antigua.

2026-09-17 • via Nuitee
J
Johan • couple • cr
10
2026-07-19 • via Nuitee
C
Campos • couple • gt
3
Terrible experiencia
Pros:

Nada

Cons:

No me gustó la ubicación y las fotos no reflejan realmente como es el hotel. Y la cama estaba dura, el cuarto era demasiado caliente

2026-07-09 • via Nuitee
R
Rodny López • solo_traveller • gt
7
Viaje
Pros:

La ubicación del hotel es muy buena ya que se tienen acceso al parque, a la terminal de buses y un supermercado enfrente muy completo. Y otros locales de comida. Las instalaciones son cómodas y amplias. Contaba con un frigobar excelente para guardar bebidas.

Cons:

No se cuenta con una llave para poder abrir la puerta de entrada (tocar el timbre cada vez que se entra al hotel es tedioso), se escuchaban ruidos de un perro en el lugar (mas a media noche), no hay menú definido para los desayunos, servicio al cliente debe mejorar. Falta jabón para las manos.

2026-06-28 • via Nuitee
R
RAUL ALFONSO • solo_traveller • sv
10
Excelente estadia.
Pros:

La amabilidad de su personal, muy serviciales y excelentes instalaciones.

2026-06-23 • via Nuitee
J
Jenelle • extended_group • us
10
Great location close to shops and resturants. Staff were very helpful.
Pros:

Location was great.

Cons:

The shower head needed replacement and the toilet kept running.

2026-06-12 • via Nuitee
P
Patrick • solo_traveller • ca
9
Belle endroit
Pros:

Le personnel est très sympathique

Cons:

L'endroit étant donné son emplacement est un peu bruyante. Les chambres du côté de la rue

2026-05-30 • via Nuitee
D
Daniel Alfonso • couple • co
9
Pros:

Muy buena antención

2026-05-11 • via Nuitee
B
Brenda • family_with_children • nl
8
Pros:

Excellent location, friendly and caring staff, they made us feel welcome

2026-04-30 • via Nuitee
C
Chaves Mora • family_with_children • cr
9
Pros:

La tranquilidad y el desayuno.

Cons:

Los chicos de recepción deberían saber orientar mejor al turista.

2026-04-24 • via Nuitee
H
Hugo René • couple • gt
10
Estancia placentera
Pros:

La atención del personal y la ubicación.

2026-04-24 • via Nuitee
J
Jesús • extended_group • de
10
¡Antiguaaaa!!
Pros:

¡Fueron súper amables!

2026-04-17 • via Nuitee
C
Chornyi • couple • ca
10
2026-04-09 • via Nuitee
R
Rashmi • couple • us
10
We had a good stay and appreciate excellent staff
Pros:

The property was clean, staff was exceptional and very helpful. The location was great.
Brandon at the front desk was exceptionally helpful.

Cons:

Nothing

2026-04-08 • via Nuitee
F
Francisco Arturo • couple • sv
6
…
Pros:

Ubicación

Cons:

No habían toallas limpias (las entregaron hasta el siguiente día, control remoto de TV no funcionaba, se solicitó cambio y tampoco funcionó; una sola opción de desayuno, parqueo lejos del hotel, no informaron que las calles estaban cerradas, fue una odisea llegar al hotel

2026-04-06 • via Nuitee
I
Indiana Melissa • couple • cr
10
Maravilloso!
Pros:

Nos sentimos muy cómodos, un lugar muy limpio y cercano para desplazarnos con facilidad. Recalcando que la atención de Brandon y todo el equipo fue genial!

2026-04-02 • via Nuitee
A
Arelis • extended_group • cr
10
2026-03-20 • via Nuitee
A
Axel • couple • de
2
2026-02-24 • via Nuitee
S
Suzanne • solo_traveller • us
8
Good place to stay and close to central market.
Pros:

Very good location! The hotel was small but very cute and clean. Staff members were very friendly and attentive. The breakfast was yummy! Loved it

Cons:

My hot water wasn’t really hot maybe warm so ya really had to rush a shower.

2026-02-23 • via Nuitee
A
astrid • family_with_children • us
10
Amazing place to stay
Pros:

Brandon and everyone in this facility was very nice and accommodating love the fact that everyone is very friendly and caring.i would definitely come back here again.

Cons:

There was nothing I didnt like
Everything was amazing.

2026-01-24 • via Nuitee