Hotel Villa Real Antigua

Hotels
7.1 (138 reviews)
5a Calle Poniente #23 , Antigua Guatemala , gt

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Family rooms
Safety deposit box
Tour desk
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Centrally located
Good pricing
Cons:
Poor cleanliness
Inadequate room quality
Lack of amenities

Categories

Cleanliness
5.24
The cleanliness was severely impacted by issues with insects and lack of hygiene.
Service
9.21
Standard service quality for this hotel tier.
Location
9.75
Centrally located in the city of Antigua, which is a significant advantage.
Room Quality
5.2
The room quality was poor, with uncomfortable beds and inadequate amenities.
Amenities
5.23
Many basic amenities were missing, including toiletries and adequate bathroom fixtures.
Value for Money
8.69
Offers decent value given the competitive pricing.
Food and Beverage
5.24
Breakfast was of poor quality and not satisfactory.
Overall Experience
8.21
Overall experience was negatively impacted by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Luxurious Spa Centre
Hotel Villa Real Antigua, located in Antigua Guatemala, offers a serene escape with its luxurious spa centre, perfect for relaxation and rejuvenation.

Modern Amenities
Experience comfort at its best with rooms equipped with flat-screen TVs, cable channels, and private bathrooms. Some rooms also feature balconies or patios for a touch of outdoor charm.

Convenient Facilities
Stay connected with free WiFi available throughout the property. Additionally, take advantage of the on-site hairdresser's for your convenience.

Book your stay at Hotel Villa Real Antigua and indulge in a perfect blend of comfort and luxury.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 138 reviews
Cleanliness: 5.24
Service: 9.21
Location: 9.75
Room Quality: 5.2
Amenities: 5.23
Value for Money: 8.69
Food and Beverage: 5.24
Overall Experience: 8.21
C
Chornyi • couple • ca
10
2026-04-09 • via Nuitee
R
Rashmi • couple • us
10
We had a good stay and appreciate excellent staff
Pros:

The property was clean, staff was exceptional and very helpful. The location was great.
Brandon at the front desk was exceptionally helpful.

Cons:

Nothing

2026-04-08 • via Nuitee
F
Francisco Arturo • couple • sv
6
…
Pros:

Ubicación

Cons:

No habían toallas limpias (las entregaron hasta el siguiente día, control remoto de TV no funcionaba, se solicitó cambio y tampoco funcionó; una sola opción de desayuno, parqueo lejos del hotel, no informaron que las calles estaban cerradas, fue una odisea llegar al hotel

2026-04-06 • via Nuitee
I
Indiana Melissa • couple • cr
10
Maravilloso!
Pros:

Nos sentimos muy cómodos, un lugar muy limpio y cercano para desplazarnos con facilidad. Recalcando que la atención de Brandon y todo el equipo fue genial!

2026-04-02 • via Nuitee
A
Arelis • extended_group • cr
10
2026-03-20 • via Nuitee
A
Axel • couple • de
2
2026-02-24 • via Nuitee
S
Suzanne • solo_traveller • us
8
Good place to stay and close to central market.
Pros:

Very good location! The hotel was small but very cute and clean. Staff members were very friendly and attentive. The breakfast was yummy! Loved it

Cons:

My hot water wasn’t really hot maybe warm so ya really had to rush a shower.

2026-02-23 • via Nuitee
A
astrid • family_with_children • us
10
Amazing place to stay
Pros:

Brandon and everyone in this facility was very nice and accommodating love the fact that everyone is very friendly and caring.i would definitely come back here again.

Cons:

There was nothing I didnt like
Everything was amazing.

2026-01-24 • via Nuitee
L
Lionel • couple • gt
1
No volveré jamás
Pros:

La habitación no cuenta con ac, sin ganchos para colgar ropa, las camas con mala calidad de almohadas y pésima ropa de cama, el baño desactualizado con insectos, sin toiletries, ni secadora de pelo, ni ventilación, mal desayuno no volveré no recomiendo!

Cons:

Baños requieren mejoras en artefactos, no salía agua caliente, sin extractor ni ventilación, no proporcionan calidad media de jabón y shampoo, falta de higiene, con insectos, hubo que fumigar la habitación, no hay donde colocar artículos de higiene en el baño, no tienen secadora de pelo, no ganchos para colgar ropa, la ropa de cama muy mala

2026-01-19 • via Nuitee
M
Martin • solo_traveller • gb
8
Pros:

Architecture was amazing.

Cons:

No hot water in the shower in the evening. Not sure why. Breakfast was a bit hit and miss

2026-01-18 • via Nuitee
V
Vivian • family_with_children • cr
8
Pros:

El tracto de los muchachos

Cons:

Talvez deberian poner una refri mini

2026-01-10 • via Nuitee
F
Fonseca Argüello • extended_group • cr
10
Pros:

La limpieza y amabilidad del personal

2026-01-09 • via Nuitee
Álvarez • solo_traveller • cr
9
confortable y agradable
Pros:

Céntrico a la ciudad de Antigua, buen precio.

Cons:

N/A

2025-08-07 • via Nuitee
B
Barrientos • family with young children • us
6
Pleasant
2025-06-19 • via Nuitee
L
Latha • group • bz
7
Good
2025-04-24 • via Nuitee
P
Pope • young couple • gt
1
We canceled our stay because it’s nothing like the pictures.
Pros:

I didn’t like that they promised us a refund, but lied.

Cons:

It’s nothing like the picture.

2025-04-13 • via Nuitee
R
Ryan • solo traveller • us
10
Exceptional
2025-03-25 • via Nuitee
D
Deysi • family with young children • us
5
Passable
Pros:

The staff

Cons:

The rooms have no windows and the location is on a main street you hardly get any sleep because of the carbs and noises. They should inform you of this information on the website.

2025-03-17 • via Nuitee
M
Michael • family with young children • ca
10
Exceptional
2025-03-01 • via Nuitee
S
Stephen • young couple • au
6
For the price this place is OK. Pleasant is a good summary
Pros:

Stayed in Queen Suite.
Huge comfy bed (shame the quilt was smaller than the bed)
Large room.
Very friendly staff.
The water was warm but not super hot. If you like super hot showers no good, if you like warm showers, then fine

Cons:

No chairs in room so no where to sit apart from the bed
Some mold starting to appear on the walls, maybe because there is no ventilation in the bathroom?
No bottle of water in the room upon arrival

2025-02-24 • via Nuitee