Hotel Villa Real Antigua

Hotels
7.1 (131 reviews)
5a Calle Poniente #23 , Antigua Guatemala , gt

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Family rooms
Safety deposit box
Tour desk
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Centrally located
Good pricing
Cons:
Poor cleanliness
Inadequate room quality
Lack of amenities

Categories

Cleanliness
5.24
The cleanliness was severely impacted by issues with insects and lack of hygiene.
Service
9.21
Standard service quality for this hotel tier.
Location
9.75
Centrally located in the city of Antigua, which is a significant advantage.
Room Quality
5.2
The room quality was poor, with uncomfortable beds and inadequate amenities.
Amenities
5.23
Many basic amenities were missing, including toiletries and adequate bathroom fixtures.
Value for Money
8.69
Offers decent value given the competitive pricing.
Food and Beverage
5.24
Breakfast was of poor quality and not satisfactory.
Overall Experience
8.21
Overall experience was negatively impacted by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Luxurious Spa Centre
Hotel Villa Real Antigua, located in Antigua Guatemala, offers a serene escape with its luxurious spa centre, perfect for relaxation and rejuvenation.

Modern Amenities
Experience comfort at its best with rooms equipped with flat-screen TVs, cable channels, and private bathrooms. Some rooms also feature balconies or patios for a touch of outdoor charm.

Convenient Facilities
Stay connected with free WiFi available throughout the property. Additionally, take advantage of the on-site hairdresser's for your convenience.

Book your stay at Hotel Villa Real Antigua and indulge in a perfect blend of comfort and luxury.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 131 reviews
Cleanliness: 5.24
Service: 9.21
Location: 9.75
Room Quality: 5.2
Amenities: 5.23
Value for Money: 8.69
Food and Beverage: 5.24
Overall Experience: 8.21
A
astrid family_with_children us
10
Amazing place to stay
Pros:

Brandon and everyone in this facility was very nice and accommodating love the fact that everyone is very friendly and caring.i would definitely come back here again.

Cons:

There was nothing I didnt like
Everything was amazing.

2026-01-24 via Nuitee
L
Lionel couple gt
1
No volveré jamás
Pros:

La habitación no cuenta con ac, sin ganchos para colgar ropa, las camas con mala calidad de almohadas y pésima ropa de cama, el baño desactualizado con insectos, sin toiletries, ni secadora de pelo, ni ventilación, mal desayuno no volveré no recomiendo!

Cons:

Baños requieren mejoras en artefactos, no salía agua caliente, sin extractor ni ventilación, no proporcionan calidad media de jabón y shampoo, falta de higiene, con insectos, hubo que fumigar la habitación, no hay donde colocar artículos de higiene en el baño, no tienen secadora de pelo, no ganchos para colgar ropa, la ropa de cama muy mala

2026-01-19 via Nuitee
M
Martin solo_traveller gb
8
Pros:

Architecture was amazing.

Cons:

No hot water in the shower in the evening. Not sure why. Breakfast was a bit hit and miss

2026-01-18 via Nuitee
V
Vivian family_with_children cr
8
Pros:

El tracto de los muchachos

Cons:

Talvez deberian poner una refri mini

2026-01-10 via Nuitee
F
Fonseca Argüello extended_group cr
10
Pros:

La limpieza y amabilidad del personal

2026-01-09 via Nuitee
Álvarez solo_traveller cr
9
confortable y agradable
Pros:

Céntrico a la ciudad de Antigua, buen precio.

Cons:

N/A

2025-08-07 via Nuitee
B
Barrientos family with young children us
6
Pleasant
2025-06-19 via Nuitee
L
Latha group bz
7
Good
2025-04-24 via Nuitee
P
Pope young couple gt
1
We canceled our stay because it’s nothing like the pictures.
Pros:

I didn’t like that they promised us a refund, but lied.

Cons:

It’s nothing like the picture.

2025-04-13 via Nuitee
R
Ryan solo traveller us
10
Exceptional
2025-03-25 via Nuitee
D
Deysi family with young children us
5
Passable
Pros:

The staff

Cons:

The rooms have no windows and the location is on a main street you hardly get any sleep because of the carbs and noises. They should inform you of this information on the website.

2025-03-17 via Nuitee
M
Michael family with young children ca
10
Exceptional
2025-03-01 via Nuitee
S
Stephen young couple au
6
For the price this place is OK. Pleasant is a good summary
Pros:

Stayed in Queen Suite.
Huge comfy bed (shame the quilt was smaller than the bed)
Large room.
Very friendly staff.
The water was warm but not super hot. If you like super hot showers no good, if you like warm showers, then fine

Cons:

No chairs in room so no where to sit apart from the bed
Some mold starting to appear on the walls, maybe because there is no ventilation in the bathroom?
No bottle of water in the room upon arrival

2025-02-24 via Nuitee
D
Divya group us
5
Passable
Pros:

Location was good. The furniture was really nice.

Cons:

The room and bathroom needs updating. There was not hot water. The towels were torn and worn out.

2025-02-20 via Nuitee
H
Himanshu young couple us
7
Good location budget stay
Pros:

Staff was very helpful

Cons:

No hot water in bathroom

2025-02-17 via Nuitee
J
Jane young couple us
1
I do not recommend this hotel
Pros:

The shower was large and had hot water. We were able to get out of our reservation

Cons:

The hotel is next to a high traffic road. There is only safe water on the first floor with only a small glass of water. There wasn’t a top sheet and the linens were somewhat threadbare. My husband slept in his clothes. The towels were questionable also. There was no other guests

2025-02-11 via Nuitee
Z
Zuceth young couple us
6
Pleasant
2025-02-03 via Nuitee
R
Rivera review category business travellers gt
7
It was nice, nice location but the amenities were poor
Pros:

The location

Cons:

That they don’t includes breakfast

2024-12-19 via Nuitee
G
Gia solo traveller us
6
If just rather forget this place and remember the staff. Look elsewhere…photos are misleading.
Pros:

Friendly enough staff tries to compensate for this being a lesser quality booking. Very nice staff!! A little young (teenagers and one older gentleman)

Cons:

Thee is no real open courtyard area …tricky photographing. It feels like more of an old house that was made to serve as an hotel. Dust on headboards, I cleaned myself. Linens are old and ripped. You can find better conditions at the hostels in the same area.( I ended up going to one after this stay.)

2024-12-09 via Nuitee
M
Mary family with young children cr
8
Very good
2024-12-06 via Nuitee