Holiday Inn Express Visalia-Sequoia Gateway Area by IHG

Hotels
Holiday Inn Express
8.6 (801 reviews)
5625 West Cypress Avenue , Visalia , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean and spacious rooms
Comfortable beds
Great location (near restaurants, National Park)
Good breakfast (for many guests)
Fitness room
Pool
Easy to find / convenient access
Cons:
Breakfast issues: insufficient items, machines not working, hygiene concerns
Noisy air conditioning in some rooms
Elevator problems/noisy elevators and limited availability
Occasional unfriendly or unwelcoming front desk
Isolated room issues: smoke odor, tired room, missing sofa bed
Not enough towels in some cases

Categories

Cleanliness
8.2
Rooms are frequently described as clean and spacious, but there are recurring issues around breakfast-area hygiene and isolated reports of smoke smell and a tired room, so cleanliness is slightly below target.
Service
9
Staff are repeatedly praised as friendly, helpful and responsive (extra night arranged, attentive desk/staff), although a few reports mention an unfriendly or unwelcoming front desk on arrival.
Location
9.2
Multiple reviews highlight a great, convenient location (near restaurants, National Park, walking distance to food options), so location scores strongly above target.
Room Quality
8.4
Rooms are described as spacious with comfortable beds and good bathrooms, but some issues are noted (noisy air conditioners, a tired room, missing sofa bed in one booking), giving a slightly above-target rating.
Amenities
8.4
Amenities like fitness room and pool are positively mentioned and AC generally works well for many, but problems reported include noisy AC units and elevator reliability, so amenities are modestly above target.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
7.9
Food and breakfast receive mixed feedback: some guests call breakfast excellent with good variety and quality, while several others complain of insufficient items, non-working machines, poor hygiene and a quickly dirty breakfast room—rating below target.
Overall Experience
9.1
Overall sentiment is strongly positive with many guests saying they'd rebook, calling it a gem and praising staff, cleanliness of rooms, location and breakfast—overall experience rates well above target despite some service/amenity negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:27

Property Description

Luxurious Accommodation: Enjoy a comfortable stay at Holiday Inn Express Visalia-Sequoia Gateway Area with modern amenities like flat-screen TVs, charging stations, and complimentary toiletries in each room.

Delicious Breakfast: Start your day right with a complimentary breakfast offering a variety of options from omelets to cinnamon rolls, ensuring a fulfilling morning meal for all guests.

Convenient Facilities: Take advantage of the on-site outdoor pool, fitness center, meeting rooms, and business center to cater to all your leisure and work needs during your stay.

Book your stay at Holiday Inn Express Visalia-Sequoia Gateway Area, an IHG Hotel, and experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAT

Location

Guest Reviews

8.6
Based on 801 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 9.1
P
Peter family_with_children de
7
Praktische Unterkunft für Besuch im Sequioa Nationalpark
Pros:

Gut gelegen, praktisch

Cons:

Einige Details könnten Aufmerksamkeit brauchen - Kondenswasser von der Klimaanlage auf dem Boden, Eismaschine im Flur sehr laut

2026-08-21 via Nuitee
M
Mariia couple us
10
2026-08-19 via Nuitee
D
Dmitriy family_with_children kz
10
2026-08-19 via Nuitee
A
Alessandra family_with_children it
8
Funzionale
Pros:

La posizione per visitare il sequoia e la colazione inclusa

Cons:

Eravamo in 5 ma c’erano due letti matrimoniali. Per noi non è stato un problema viaggiando con due bimbi di 8 e 9 anni che hanno dormito nel lettone con me. Per 5 adulti avrebbe potuto essere un problema

2026-08-19 via Nuitee
N
Noemie solo_traveller fr
10
Pros:

Très bel hotel avec un bon petit déjeuner. Les chambres sont spacieuses et propres.

Cons:

Rien

2026-08-18 via Nuitee
C
Céline solo_traveller fr
9
2026-08-18 via Nuitee
M
Mattia extended_group it
9
2026-08-17 via Nuitee
L
Luiz Francisco family_with_children br
9
2026-08-16 via Nuitee
J
jessica couple it
8
Pros:

Ottima posizione all'uscita dal Sequoia National Park, camera comoda e pulita e colazione ok!

Cons:

Il materasso era un po' scomodo

2026-08-16 via Nuitee
D
Delbe family_with_children fr
8
Très bien
Pros:

Chambre propre et fonctionnel
Piscine agréable pour se détendre
Petit déjeuner diversifié
Frigo dans la chambre

Cons:

RAS

2026-08-15 via Nuitee
A
Alessia solo_traveller it
6
Ci aspettavano di meglio
Pros:

Personale gentile e disponibile.
Camera comoda

Cons:

L'hotel era un po' vecchio. La moquette nel corridoio e nell'ascensore era davvero sporchissima.
La colazione non male ma poca scelta.
In più alla reception hanno fatto confusione con gli addebiti sulla carta di credito quindi abbiamo dovuto ricontattarli (hanno comunque risposto velocemente)
Per il prezzo pagato ci aspettavano qualcosa di meglio

2026-08-14 via Nuitee
D
Damien solo_traveller fr
2
Cons:

Service catastrophiques, le prix du séjour a été débité deux fois, manque serviette de bain et petit déjeuner vide a 8h30

2026-08-14 via Nuitee
E
Everett family_with_children us
9
2026-08-12 via Nuitee
V
Vincent family_with_children fr
5
La chambre n’était pas au niveau, heureusement que nous y avons dormi qu’une nuit
Cons:

La climatisation faisait énormément de bruit anormal nous avons dû l’éteindre pour dormir, nous avons eu très chaud. Le matelas avait des bosses et des creux , réellement très inconfortable.
Nous étions 4 mais nous n’avions que 3 serviettes.
Pas même un verre en plastique ou carton dans la chambre pour pouvoir prendre un médicament ou se brosser les dents.
J’ai signalé tout cela le matin à la réception, on ne m’a même pas proposé un geste commercial.

2026-08-12 via Nuitee
N
Noriyuki couple jp
7
Holiday Inn,間違いなし
2026-08-12 via Nuitee
K
Kevin extended_group us
10
It was perfect for our one night stay.
Pros:

The hotel was conveniently located, very clean and in a safe area. We would definitely book this hotel again.

Cons:

There was nothing wrong with the hotel.

2026-08-11 via Nuitee
V
van Mil solo_traveller de
10
Pros:

Sehr serviceorientiertes und freundliches Personal

2026-08-09 via Nuitee
D
Diego couple it
6
Si poteva fare
Cons:

Al nostro arrivo nella camera c’era un forte odore di fumo. Vista l’ora tarda ed il dover stare solo una notte, non abbiamo detto nulla. Consigliamo sicuramente maggior attenzione.

2026-08-08 via Nuitee
C
Catherine couple us
8
2026-08-04 via Nuitee
D
Dmytro extended_group us
9
Pros:

Easy to find, very nice room. Great staff.

Cons:

The breackfast was avarage.

2026-08-03 via Nuitee