Ascott Orchard Singapore

Hotels
•
Ascott The Residence
8.6 (854 reviews)
11 Cairnhill Road , Singapore , sg
+65 6540 1688

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Garden
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.85
Some concerns raised regarding cleaning and maintenance.
Service
9.35
Staff was very helpful and accommodating during the stay.
Location
9.35
Excellent location close to Orchard area and amenities.
Room Quality
8.85
Rooms were spacious and comfortable, although some appliances need updating.
Amenities
8.35
Good amenities, but some appliances need updates.
Value for Money
8.35
Fair value for what was offered, though some felt pricing could be improved.
Food and Beverage
7.85
Breakfast options could be expanded for better value.
Overall Experience
8.85
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:17

Property Description

Luxurious Accommodations
The Ascott Orchard Singapore, nestled in the heart of Orchard district, offers elegantly designed apartments with home entertainment systems and fully-equipped kitchens. The exclusive penthouse units pamper guests with Fendi Casa furnishing and 40-inch Curve televisions.

Premium Amenities
Guests can unwind in the outdoor swimming pool, stay active in the modern fitness centre, and enjoy complimentary internet access throughout their stay. The convenient location provides direct access to The Paragon Shopping Mall and is a short walk from ION Orchard.

Ideal Location
With a 5-minute walk to Somerset MRT Station and various shopping and dining options nearby, Ascott Orchard Singapore is the perfect choice for both leisure and business travelers. Book now for a luxurious and convenient stay!

Important information:

The payable total price may increase by 1% due to the GST increase in 2024. Please present the same credit/debit card used to guarantee your booking when checking in / making payment at the hotel. Please note that the hotel may contact the cardholder for verification purposes. As an enhanced hygiene measure, contactless payment is available and encouraged.

Housekeeping is only available from Mondays to Saturdays, excluding Public Holidays.

Please note that all guests need to provide a valid ID or passport at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 854 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
Y
Yan kai • family_with_children • sg
9
Good with families!
Pros:

Very nice service staffs throughout our stay. And cosy and comfortable rooms.

Cons:

Nil

2026-08-22 • via Nuitee
E
Eric • couple • gh
10
Pros:

Respectfull

2026-08-20 • via Nuitee
N
NUR E ZANNAT • family_with_children • bd
9
2026-08-19 • via Nuitee
N
Nurun Nessa • solo_traveller • my
10
2026-08-17 • via Nuitee
K
Keitj • solo_traveller • sg
9
2026-08-16 • via Nuitee
C
christine • solo_traveller • ph
10
2026-08-14 • via Nuitee
J
Jusak • solo_traveller • id
9
Pros:

kamar bersih

Cons:

tidak tersedia air mineral di kamar

2026-08-12 • via Nuitee
F
Franck • family_with_children • fr
9
2026-08-11 • via Nuitee
K
Khalid • extended_group • om
9
2026-08-07 • via Nuitee
M
Mae Ann • couple • ph
10
2026-08-03 • via Nuitee
R
Ramon • couple • ph
9
Great stay, almost perfect
Pros:

Location and room size

Cons:

Rug wasn’t totally cleaned prior to our arrival

2026-08-02 • via Nuitee
C
Cameron • couple • au
9
2026-07-25 • via Nuitee
M
Moza • family_with_children • qa
9
2026-07-24 • via Nuitee
J
Joseph • extended_group • ae
9
Overall a pleasant experience
Pros:

Great location. Rooms were well designed and functional. Plenty of amenities, all of them functioned well. Staff was very helpful.

Cons:

AC was a little too loud. In the cookware section they should include some small frying pans and sauce pans, the ones provided were full size, heavy and too big for light cooking.

2026-07-18 • via Nuitee
A
Azlinda • extended_group • my
9
2026-07-17 • via Nuitee
P
Patricia Anne • solo_traveller • ph
10
2026-07-17 • via Nuitee
L
Linda • family_with_children • my
9
2026-07-13 • via Nuitee
W
Widjaja • family_with_children • id
5
very basic stay
Pros:

the slippers are comfortable

Cons:

the smell of the room
toilet/bathroom is not maintained well
bathroom is small, there is no electric socket for hairdryer in the bathroom
lobby is messy, the corridors are dark and feels damp
no bottled water is given, only a water filter that we are supposed to fill with tap water
aircon was loud

2026-07-13 • via Nuitee
B
B Ja • solo_traveller • us
10
Stay again, naturally.
Pros:

I have stayed before in this Hotel, so i like it. I will be abck again later.

Cons:

Luggage Table, they look like picnic chair but good for luggage. I have regular size luggage and usually the space created for luggage is to small for me case if there is any at all. I had to put two chairs together for my suitcase, i do not like my suitcase on the floor. This is never going to be a show stopper, only a suggestion.

2026-07-11 • via Nuitee
J
JASMIN MARIE • couple • ph
9
2026-07-10 • via Nuitee