Cosmo Hotel Kuala Lumpur

Hotels
8.2 (1255 reviews)
13-15 Leboh Ampang , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast offerings
Cons:
Poor cleanliness
Room quality issues
Loud noise from surrounding areas

Categories

Cleanliness
6.2
Numerous complaints regarding the cleanliness and presence of bugs, affecting guest comfort.
Service
9.7
Generally positive remarks about staff being helpful and friendly.
Location
9.2
Location is convenient for transportation and activities, though some reviews mention unpleasant odors.
Room Quality
7.2
Mixed reviews about room conditions, including issues with cleanliness and smells.
Amenities
8.2
Basic amenities available, but some guests reported a need for upgrades.
Value for Money
7.7
Value perceived as low due to cleanliness issues relative to costs.
Food and Beverage
9.2
Breakfast options are generally well-received.
Overall Experience
8.2
Overall satisfaction impacted by cleanliness and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:20

Property Description

Prime Location
Strategically positioned near top attractions like Central Market and Merdeka Square.

Modern Rooms
Elegantly designed rooms with essential amenities and a sleek bathroom.

Exceptional Service
Round-the-clock multilingual staff, concierge assistance, and convenient services such as laundry and tour arrangements.

Experience comfort and convenience at Cosmo Hotel Kuala Lumpur. Book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Club Benefits Inclusion

• Welcome drink at Cosmo Lounge
• Daily buffet breakfast at Cafe Mint from 7.00am till 10.30am
• Complimentary mini bar daily in room which includes drinks & Snacks
• Welcome coffee/tea, cookies and local tidbits at Cosmo Lounge from 11.00am till 6.00pm daily
• Complimentary Beer, Wine and Canapes at Cosmo Lounge from 4.00pm to 6.00pm daily
• Complimentary Room Upgrade
• Complimentary high speed internet access
• Complimentary late check-out till 4pm
• 15% discount on all food & beverage items- excluding alcohol and promotional itemsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1255 reviews
Cleanliness: 6.2
Service: 9.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 9.2
Overall Experience: 8.2
H
HIDEAKI • family_with_children • jp
5
値段相応か？
Pros:

フロントやベルボーイのスタッフは丁寧に対応してもらい良かった

洗面台は幅広く使いやすかった

Cons:

チェックインは15:00、であればその前に清掃は終わらせておくべき
今回7泊したが清掃は夕方まで掛かっていた

シャワー室とトイレの仕切ガラスドアが半分しかない、もう半分もドアがあると良い

ドアが自動で閉まらないため自ら強く引っ張らないといけない、その際に大きな音がフロア中に響き渡る

2026-04-06 • via Nuitee
K
Keswani • family_with_children • pk
7
2026-04-06 • via Nuitee
M
MOHAMMAD MAZHARUL • solo_traveller • my
8
Pros:

Front desk give me one of their good room for the first time as a regular customer before they don't provide but this time is so good my room has Merdeka 118 plus Menara Maybank view it was awesome 💖 Moreover Aircon was so good 💖

Cons:

Actually this time everything was fine

2026-04-04 • via Nuitee
M
MOHAMMAD MAZHARUL • solo_traveller • my
8
2026-04-04 • via Nuitee
Z
zhankun • solo_traveller • jp
9
Pros:

辺りは歴史的建築物が多く、マレシーアの歴史を知るうえで良いところです。

Cons:

洗面台にほんの少しでも食べ物の滓が残れば、非常に小さい蟻（日本で見かける小さい蟻よりも小さいですが）というか、そのようなものが出てきました（自分はそれを敢えて無視したが）。

2026-04-02 • via Nuitee
A
Arsalan • solo_traveller • pk
7
2026-04-01 • via Nuitee
T
Thai • couple • au
7
2026-03-31 • via Nuitee
P
Prem • couple • nl
8
Rustgevend , nette hotel met vriendelijke mensen
Pros:

Het klant vriendelijkheid en het lekker eten!

Cons:

Zou het niet weten .

2026-03-30 • via Nuitee
Y
YanLin • couple • cn
8
可以。谢谢
Pros:

便于步行玩景点

Cons:

多一点中文服务

2026-03-28 • via Nuitee
R
Ruqia • family_with_children • gb
8
Good hotel
Pros:

Everything about this is good except the breakfast facilities! There is not much selection of the fruits, no omelette jut a plain egg cook. Coffee wasn't great either. As there is no coffee machine!

Cons:

Breakfast selection of the food and no coffee machines

2026-03-24 • via Nuitee
A
aw • couple • my
10
Pros:

customer services and hotel all facilities

Cons:

no

2026-03-23 • via Nuitee
J
Jaifah • solo_traveller • pk
10
บริการดี
Pros:

Location ดี

2026-03-19 • via Nuitee
R
Ruqia • family_with_children • gb
8
Pros:

Very good hotel.

Cons:

Early closer of the restaurant

2026-03-18 • via Nuitee
K
Kevin • solo_traveller • gb
9
Pros:

Good location, close to metro, easy to get around from here as a base.
Staff friendly.
Bedroom quite large.

2026-03-17 • via Nuitee
H
Helmut • family_with_children • at
9
Pros:

The very friendly stuff😀.

Cons:

No Windows in the room.

2026-03-16 • via Nuitee
T
Taswir • family_with_children • id
10
Pros:

Dekat dengan stasiun LRT Mesjid Jamik

2026-03-15 • via Nuitee
T
Tadeus • family_with_children • ch
6
Cons:

Keine Fenster.

2026-03-09 • via Nuitee
U
Udana • solo_traveller • lk
10
2026-03-09 • via Nuitee
N
Naru • solo_traveller • jp
7
2026-03-06 • via Nuitee
D
DIMA AHMED • solo_traveller • iq
9
2026-03-06 • via Nuitee