Cosmo Hotel Kuala Lumpur

Hotels
8.2 (1287 reviews)
13-15 Leboh Ampang , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast offerings
Cons:
Poor cleanliness
Room quality issues
Loud noise from surrounding areas

Categories

Cleanliness
6.2
Numerous complaints regarding the cleanliness and presence of bugs, affecting guest comfort.
Service
9.7
Generally positive remarks about staff being helpful and friendly.
Location
9.2
Location is convenient for transportation and activities, though some reviews mention unpleasant odors.
Room Quality
7.2
Mixed reviews about room conditions, including issues with cleanliness and smells.
Amenities
8.2
Basic amenities available, but some guests reported a need for upgrades.
Value for Money
7.7
Value perceived as low due to cleanliness issues relative to costs.
Food and Beverage
9.2
Breakfast options are generally well-received.
Overall Experience
8.2
Overall satisfaction impacted by cleanliness and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:20

Property Description

Prime Location
Strategically positioned near top attractions like Central Market and Merdeka Square.

Modern Rooms
Elegantly designed rooms with essential amenities and a sleek bathroom.

Exceptional Service
Round-the-clock multilingual staff, concierge assistance, and convenient services such as laundry and tour arrangements.

Experience comfort and convenience at Cosmo Hotel Kuala Lumpur. Book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Club Benefits Inclusion

• Welcome drink at Cosmo Lounge
• Daily buffet breakfast at Cafe Mint from 7.00am till 10.30am
• Complimentary mini bar daily in room which includes drinks & Snacks
• Welcome coffee/tea, cookies and local tidbits at Cosmo Lounge from 11.00am till 6.00pm daily
• Complimentary Beer, Wine and Canapes at Cosmo Lounge from 4.00pm to 6.00pm daily
• Complimentary Room Upgrade
• Complimentary high speed internet access
• Complimentary late check-out till 4pm
• 15% discount on all food & beverage items- excluding alcohol and promotional itemsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1287 reviews
Cleanliness: 6.2
Service: 9.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 9.2
Overall Experience: 8.2
D
Dmytro couple ua
10
2026-05-06 via Nuitee
T
TIẾN DŨNG family_with_children vn
7
Aside from that, everything else was good. The staff were friendly and helpful, especially the security guards who alway
Pros:

Cosmo Hotel is conveniently located, close to public transport and several well-known attractions. I stayed in one with a direct view of Merdeka 118, plus angled views of Menara Kuala Lumpur and the Petronas Twin Towers, which was a nice bonus. The room itself had all the essential amenities and was generally comfortable.

Cons:

There were a few downsides though. Some of the furniture felt a bit worn, with visible peeling on the desk, and the window wasn’t very clear. One small towel in the bathroom wasn’t replaced during my one-week stay, although it didn’t affect me much since I rarely used it. The breakfast buffet was also quite limited in terms of food and drink options.

2026-05-06 via Nuitee
D
Dmytro solo_traveller ua
10
2026-05-06 via Nuitee
D
Dmytro couple ua
10
2026-05-06 via Nuitee
M
Mahadevan family_with_children sg
1
Na
Pros:

I don’t like this property

Cons:

The food quality and service standards are very poor.

2026-05-03 via Nuitee
A
alice solo_traveller my
2
2026-05-02 via Nuitee
C
claire couple gb
10
2026-04-30 via Nuitee
A
Ali solo_traveller gb
7
2026-04-28 via Nuitee
A
Andrei couple jp
6
2026-04-21 via Nuitee
M
midhun004 Couples Mysuru (Mysore), Mysore District, Karnataka
10
Best hotel
Pros:

Best experience at cosmo Hotel. Room and breakfast all okay. Thank you mr amin and peng front office manager for best service

2026-04-17 via Tripadvisor
S
sanulh2020 Family Colombo, Western Province
10
Comportable
Pros:

Thank you tintin for being friendly with us and always accommodating.miss Sharon and amin also good hospitality

2026-04-17 via Tripadvisor
R
Relax23915809134 Family
8
Very Nice Hotel
Pros:

Nice hotel. Very good spacious room.Good break fast.Nice location to stay.

2026-04-15 via Tripadvisor
T
Trek18401887487 Couples
10
2 Days Stay
Pros:

It was a great experience staying in this hotel. There are lot of Veg food options available for breakfast. Receptionist Angeline was really nice and helping.

2026-04-14 via Tripadvisor
G
Global03838622961 Business
10
Comportable
Pros:

Our stay good and breakfast need more improve and more taste,tintin always assist us during our stay thank you

2026-04-14 via Tripadvisor
C
Camper04060771502 Solo travel
10
Wonderful stay
Pros:

Food need more,my room always clean,thanks to miss tintin and amin always assisting me booking grab and tell me around Malaysia,give me where places to visit.tintin understand and speak spanish easy to talk and communicate,I’m coming back see you again,thank you for taking care of me during my stay here.thanks to miss sharon for warm and welcome me

2026-04-14 via Tripadvisor
F
Flyer32440383426 Solo travel
10
Very good!
Pros:

i like to stay here again. i love it!!!

2026-04-14 via Tripadvisor
S
Sunshine27066834673 Family
10
Awesome
Pros:

Awesome and so friendly staff

2026-04-14 via Tripadvisor
D
Dreamer37716269685 Solo travel
10
Best
Pros:

Nice and cozy place. Value for your money. Friendly staff. Good breakfast. Immediate action. Friendly Sharon, Amin during my conversation with them.

2026-04-13 via Tripadvisor
J
Jet46534672615 Business
10
Best hotel
Pros:

All breakfast and room was fantastic. Thank you Mr amin and ms sharon rdm for a great warm welcome.

2026-04-13 via Tripadvisor
S
Sightsee10140495153 Couples
10
Best hotel
Pros:

Room and breakfast was ok. I enjoyed being here. Thank you mr amin

2026-04-13 via Tripadvisor