Parkhotel Bergheim

Hotels
6.5 (156 reviews)
Kirchstraße 12 , Bergheim , de

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Outdated facilities
Lack of amenities

Categories

Cleanliness
4.39
Reviews indicate significant issues with cleanliness, including dirty rooms and bathrooms.
Service
7.86
Service quality was noted as acceptable, with some friendly staff, although there were issues with check-out.
Location
8.9
Guests appreciated the convenient location, despite issues with accessibility during events.
Room Quality
5.85
Rooms described as outdated and in need of maintenance.
Amenities
6.38
Limited amenities available; some expected services not provided due to renovations.
Value for Money
5.34
Guests felt the price did not match the quality of the accommodations.
Food and Beverage
6.39
Breakfast was not available as expected, leading to disappointment.
Overall Experience
6.86
Overall, the experience was mixed with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:10

Property Description

Prime Location in Bergheim
Located in the bustling pedestrian zone of Bergheim, Parkhotel Bergheim offers a convenient stay near the Rhein-Medio-Erft culture centre. Just a short walk from Bergheim Train Station, our hotel provides easy access to the city's attractions.

Modern Comfort and Amenities
Experience comfort in our charming, modern rooms equipped with flat-screen satellite TVs, spacious desks with laptop space, and sleek bathrooms with essential toiletries. Stay connected with complimentary WiFi throughout the hotel.

Convenient Services
Start your day with a delicious breakfast buffet on-site. Enjoy the convenience of free parking and a bicycle garage, making it easy to explore the city at your own pace. Book your stay at Parkhotel Bergheim for a memorable experience.

Important information:

Please note that for bookings amounting to more than EUR 600, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People 10 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 156 reviews
Cleanliness: 4.39
Service: 7.86
Location: 8.9
Room Quality: 5.85
Amenities: 6.38
Value for Money: 5.34
Food and Beverage: 6.39
Overall Experience: 6.86
K
Kitty • couple • nl
6
Geschikt hotel voor doorreis.
Pros:

Vriendelijke personeel, ruime kamer, schoon , prima bed, kleine maar nieuwe badkamer. Ligging in het centrum

Cons:

Geen gelegenheid om te ontbijten, geen terras of andere plek om buiten te zitten. Geen airco. Erg warm op de kamer.

2026-07-17 • via Nuitee
G
Gijsberti Hodenpijl • couple • nl
4
2026-07-16 • via Nuitee
K
Kevin • solo_traveller • de
10
2026-07-13 • via Nuitee
U
Uwe • family_with_children • de
5
2026-07-08 • via Nuitee
A
Ann • solo_traveller • gb
7
Pros:

All ok.

2026-07-06 • via Nuitee
R
R.E.1967 • solo_traveller • de
8
Pros:

Eine sehr nette Dame an der Rezeption.
Der CheckIn war (Ankunftszeit über Booking mitgeteilt) problemlos früher möglich 14 Uhr statt 15 Uhr.
Das Zimmer war sehr groß, das Bad angenehm und auch das Bett top.
Keine Klima, aber mit Ventilator und offenem Fenster sehr gut geschlafen.

2026-07-01 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-06-28 • via Nuitee
S
Sofian • couple • de
8
2026-06-22 • via Nuitee
A
Andrea • solo_traveller • de
7
2026-06-21 • via Nuitee
M
Marion • extended_group • de
3
Kann man nicht empfehlen.
Cons:

Kein Frühstück. Altes Bett.

2026-06-15 • via Nuitee
A
Ann • couple • gb
7
2026-06-13 • via Nuitee
S
Sylvia • couple • de
8
2026-06-12 • via Nuitee
S
star • solo_traveller • ro
6
Locatia este ok, dar pretul este mare in comparatie cu conditiile oferite.
Pros:

Locatie buna. Personal ok. Lenjerie curata. Baie cat de cat curata.

Cons:

Mirosul de mucegai din baie este insuportabil.

2026-06-10 • via Nuitee
V
volker • solo_traveller • de
7
2026-06-06 • via Nuitee
R
Robert • solo_traveller • es
10
2026-06-01 • via Nuitee
W
wout • solo_traveller • nl
8
2026-05-24 • via Nuitee
G
Gudrun • solo_traveller • de
7
Pros:

Ich hatte falsch geparkt und wurde daher zugeparkt. Ein Herr vom Hotel hat mir aus dieser mißlichen Lage samstagnachts gegen 22 Uhr in herausragender Weise geholfen. Dies ging weit über ein normales Maß hinaus! Vielen herzlichen Dank nochmals!

2026-05-19 • via Nuitee
G
Gysel • solo_traveller • ch
5
Pros:

Personal sehr freundlich und hilfsbereit.

Cons:

Zimmer war sah sehr abgenutzt aus.
Bad war besser.

2026-05-17 • via Nuitee
M
Manuela • solo_traveller • de
3
Nicht noch einmal
Pros:

Nichts

Cons:

Kein Frühstück, kein Restaurant, kein Getränkeautomat, keine Kaffee oder Teeauswahl in Zimmer, kein Kühlschrank, nicht sauber, es riecht unangenehm

2026-05-17 • via Nuitee
A
Absmeier • solo_traveller • de
8
2026-05-17 • via Nuitee