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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Tour desk
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Massage services
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Free wired internet
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Private beach nearby
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Water sports equipment
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Sustainable Paradise on Tulum Beach
Eco-Friendly Accommodations: Stay in thatched bungalows powered by solar panels and wind energy, offering traditional décor and views of lush gardens.
Wellness and Cultural Activities: Enjoy a Temazcal sauna, yoga classes, and massages, as well as lessons on sacred dance, meditation, and Mayan ceremonies under the sacred Ceiba trees.
Convenient Amenities and Services: Benefit from free WiFi, a 24-hour reception, and assistance in organizing various excursions, including hiking and diving trips, making your stay both comfortable and adventurous.
Ready to experience the harmony of nature and culture at Dos Ceibas Tulum Feel Good Hotel? Book now for an unforgettable eco-friendly getaway!
Please note the reception is open from 7:30 AM till 10 PM.
The meal plan only includes breakfast with American coffee.
From 5 rooms it is considered a group, guests must pay full amount in advance, no changes or cancelation is allowedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Really clean, nice staff. Great beach and beach bar etc. yoga class was amazing onsite. Loved the stay, room was cleaned everyday with fresh towels.
Staff very helpful and accommodating.
Would stay again!
It is close to a beach club that plays loud music until early hours, but that only happened 1 night of our stay
El beach club y la playa son lo mejor
Habitaciones muy sencillas tipo palapas, si quieres vivir la experiencia de una cabaña tradicional este es el lugar
Atención y personal amistoso y calido
Todo me gusto. Volveria
The hotel is on the beach and serves very good pizza that is not too expensive either (considering just about all prices in Tulum are excessive) - the beach is beautiful but the waves can be fierce even in mild weather - so you got to like dealing with brutal waves to swim here. In general this entire place is about looks primarily and not to do sports or hikes.
I would not return here for sure.
This hotel seems to be on the downhill. We had breakfast here a few years before and it was great. This year they can't even be bothered to give you some fruits. All you get three slices of toast, margarine and some kind of eggs. We had to resort to buying bananas, papayas, oranges cutting them up and bringing that to the so called "free" breakfast. Cost like 5 dollars to do that. We found that to be ridiculous that a hotel at this price point would not even get you some fruits for breakfast.
The room was severely leaking during a rainstorm! Houskeeping only showed up after two days and after asking them to come. The parking area is tiny and you'll have a hard time getting you car in or out.
Está a pie de playa y la amabilidad del personal
Algunas cabañas necesitan un poco de mantenimiento
Hotel coquet et calme, très près de la merc. Le personnel est super accueillant,
Boa localização.
As instalações não são boas. As almofadas e as “cortinas” no teto da cama estavam bem sujas. A água também tinha gosto salgado e não dava sensação de banho tomado. O café da manhã incluso na estadia é pela opção do dia é típico da região, o que também não nos agradou muito.
Location is amazing.
Management have let it down. They boast to be a hotel but its very basic, more like an expensive hostel. Even though there's a restaurant on site, service staff, though kind are untrained and we felt as if we were in the way. The Mosquito net in our room should be thrown away, it was so dirty and disgusting to sleep under. We had two days of rain and water came in our room, staff did nothing to address this even after numerous leaks. There were events at the hotel but not communicated to guests. Hotel management brought in a large group of friends who created a party but guests were not made to feel welcome, in fact we were largely ignored. After 3 days into our 7 day stay, we started to feel down and so went to other hotels for bar and dinner service where we got smiles and fabulous hospitality. Then we would return to Dos Ceibas for the same glum atmosphere. Its such a lost opportunity for such a great position but whoever running it, is running it into the ground.
Paradise. The grounds look otherwordly and well kept. However, the shower was an issue (we knew about the saltwater, but it was hard to figure where hot water was, as it was turning only after a long wait). Fan was loud, too.
Beautiful beach, good location if you want to be away from the crowds. But mind that it’s away from Tulum and the road along the coast has speed limit, so it would take twice longer to drive.
Incredibly friendly staff, free breakfast and good coffee. I had to pay extra to be moved away from the generator but the oceanfront unit was awesome.
Poor wifi, no screens on windows, charged exrtra to be moved into an available room away from the loud generator that runs 24/7.
Excelente atención por parte de todo el personal. Ubicación frente al mar.
Dificultad para traslados hacia la zona centro.
Banheiros. Chuveiro.
La amabilidad del personal, la ubicación en el Sur de la Zona Hotelera y que respectan el concepto clásico de Tulum, poca densidad, ambiente relajado, construcciones de madera y palma y precios muy razonables para el lugar. Dos Ceibas es un excelente ejemplo del verdadero Tulum, así era antes. Ahora los Beach Club recientes se apoderaron de los hotelitos de familia de antes, cambiaron el concepto construyeron con concreto y vidrio hasta unos pocos metros de la playa y que solo quieren tu dinero, con música monótona y continua todo el tiempo. Excelente estancia en Dos Ceibas. Lo recomiendo.
El Municipio debe mejorar la vialidad de acceso, es vergonzoso como un destino turístico tan importante tiene caminos tan malos, sin banquetas. Por otro lado, es necesario que el Gobierno Federal cuide la limpieza de las playas en la zona de la reserva de Shian Kan, ahí hay mucha basura del mar que nadie recoge, los políticos deberían actuar más y hablar menos. Venden playa, pero está llena de plástico. Dos Ceibas y su personal excelente, las autoridades municipales muy deficiente su trabajo.
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