OYO The Arch, Wembly Stadium

Hotels
7.4 (1196 reviews)
324 Harrow Road , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Luggage storage
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location for events
Friendly staff
Cons:
Cleanliness issues
Basic and outdated amenities

Categories

Cleanliness
5.61
Multiple reviews highlighted issues with cleanliness, including dust, dirt, and an unclean room.
Service
8.08
Staff were mentioned as friendly and attentive, contributing positively to the experience.
Location
9.12
The location received consistent praise for being near Wembley Stadium and convenient for guests attending events.
Room Quality
7.07
Some rooms were described as comfortable, but issues like firmness of beds and outdated amenities were noted.
Amenities
6.1
Limited amenities such as no tea/coffee facilities and basic room essentials were a concern.
Value for Money
7.56
Guests felt the price was high for the quality received, especially regarding cleanliness and amenities.
Food and Beverage
8.11
Positive remarks regarding the food offered, with specific praise for the Indian cuisine available.
Overall Experience
7.58
Mixed feedback due to cleanliness and room quality issues, but overall experience was enhanced by location and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Prime Location in Brent District
Located just 0.8 km from Wembley Stadium, OYO The Arch, Wembley Stadium is the perfect choice for travelers looking to immerse themselves in the vibrant atmosphere of London. With Wembley Arena and London Designer Outlet also within close proximity, guests can enjoy easy access to top attractions.

Comfortable and Well-Equipped Rooms
Each room at OYO The Arch is thoughtfully designed with a wardrobe, TV, and private bathroom, ensuring a comfortable stay for every guest. The cozy accommodations provide a relaxing retreat after a day of exploring the city.

Convenient Access to Key Destinations
Explore the famous Portobello Road Market just 8 km away or catch a show at Eventim Apollo, located 13 km from the hotel. With London Heathrow Airport a mere 24 km from the property, your travel convenience is guaranteed.

Experience the best of London at OYO The Arch, Wembley Stadium. Book your stay now for a memorable trip!

Important information:

Please note that music is played in the downstairs pub every Friday and Saturday from 21:00 until 01:00. Guests may experience noise.

The hotel plays music on Fridays till 1 am.

Booking Fee: This amount is charged to cover the cost of services like 24/7 customer support, technology tools, and guest promotions. The booking fee is charged upon confirmation of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1196 reviews
Cleanliness: 5.61
Service: 8.08
Location: 9.12
Room Quality: 7.07
Amenities: 6.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 7.58
I
Ingryd couple de
4
2026-08-07 via Nuitee
R
R solo_traveller gb
5
Pros:

Location

Cons:

Uncomfortable matteress

2026-08-05 via Nuitee
A
April couple gb
6
2026-08-05 via Nuitee
C
Charlotte couple gb
8
Brilliant value for money and great location. Will definitely be staying here again.
Pros:

Tall ceilings.
Fan provided during warm weather.
Spacious bathroom.
Large windows.

Cons:

Mattress quite firm. Not my personal preference.

2026-08-04 via Nuitee
T
Temidayo solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-03 via Nuitee
G
Gemma couple gb
5
Bring a hazmat suit and tweezers
Pros:

The staff were friendly

Cons:

It’s actually disgustingly filthy , I got a splinter within 10 minutes. Never heard of a vacuum

2026-08-03 via Nuitee
E
Ellie couple gb
9
Amazing
Pros:

Close proximity to Wembley as was going to a show there, great atmosphere down at the bar

Cons:

Nothing I didn’t like, just the bed was a little squeaky and hard but other than that lovely place

2026-08-02 via Nuitee
V
Vicky solo_traveller gb
3
Overpriced for an unclean room
Pros:

How near it was to the stadium

Cons:

The uncleanliness of the room
Wasn’t hoovered at all , bits on the floor and cobwebs by the radiator
Also ordered food and they sent it out without cutlery or napkins , asked for some and still didn’t come so had to eat 3 piping hot chicken tenders with my fingers !! Lapse service

2026-08-02 via Nuitee
K
Kelly couple gb
8
2026-07-23 via Nuitee
S
Sophie extended_group fr
10
Pros:

👍

2026-07-21 via Nuitee
V
Víctor couple es
9
2026-07-21 via Nuitee
L
Lisa couple gb
10
2026-07-20 via Nuitee
J
Jenica couple gb
8
Good value for money. Would recommend.
Pros:

The receptionist allowed us to check in early. Location is very good and convenient as it is close to the Wembley stadium, shops, restaurants and bus stop. High ceiling and clean. We got the basic room but we had a very comfortable stay.

Cons:

No AC but there's a fan provided.

2026-07-20 via Nuitee
J
julierX9033SO Couples
2
DO NOT BOOK THIS HOTEL IF YOU’RE GOING TO A CONCERT AT WEMBLEY
Pros:

DO NOT BOOK THIS HOTEL. We had tickets for Bruno Mars on Saturday 18th July and when we arrived at the hotel were told that our room had been cancelled in February and the hotel was overbooked by Expedia, I booked and paid in full in January, we’d had no notification of the cancellation or refund, which should have happened in February when they say they cancelled the room. It appears this is a common practice with the hotel when there are concerts on at Wembley Stadium. There was another couple at the hotel who had been told the same thing. They sell the rooms for higher prices. I am now trying to get a refund but when I called their customer helpline the lady I spoke to couldn’t find my booking. Expedia are now trying to confirm the cancellation although I keep getting messages from the hotel saying we hope you’re enjoying your stay, so it looks like the person we spoke to on the reception desk has marked us as having checked in. This looks like a total scam and a way to avoid paying the refund. I do have proof of homeward travel which took 4 hours, we finally arrived home at 2 am. This has happened to others who booked for Harry Styles and Coldplay concerts. See google reviews and please avoid

2026-07-19 via Tripadvisor
B
Beverley couple gb
5
Ok for one nights stay
Pros:

Perfect Location for Wembley stadium, literally 5 mins walk

Cons:

We didn’t expect a great deal for the price but the bed and pillows were hard and uncomfortable. There wasn’t a kettle or a hairdryer in our room (as it stated there was) and the water from the shower was really hot even though the thermostat was turned right round to cold

2026-07-19 via Nuitee
E
Emma couple gb
3
Don’t book it, not worth the risk
Pros:

Good location

Cons:

Hard beds, ridiculously expensive for what it is - literally just two beds with a tiny bathroom. From seeing other reviews now, I actually think I was lucky - lots of people had their bookings cancelled but weren’t told about it. I reckon they are basically scammers who cancel early bookings and give them to people who book later at a higher price.

2026-07-19 via Nuitee
N
Nicola couple gb
6
2026-07-18 via Nuitee
K
KarenP2423 Friends getaway
2
Do Not Book
Pros:

Do not Book!
Let down with two days notice, offered a hotel that was miles away from where we needed to be.
Dreadful customer service as there isn't one, no one answering the phone.
Surely there must be some kind of governing body that stops a hotel doing this

2026-07-16 via Tripadvisor
F
fionaaX2723PK Friends getaway
2
DO NOT BOOK unless you want to be disappointed!
Pros:

We booked in Jan 2026 and 6 months later ... 2 days prior to the event .... we were informed that they were full!!!! I suspect they made more money by cancelling our booking absolutely fuming as all other hotels near by were £300+ DO NOT BOOK!

2026-07-15 via Tripadvisor
H
Hayley couple gb
9
Loved it, would recommend to a friend xx
Pros:

Amazing location, clean and staff were great!

Cons:

No air con but couldn’t be helped. We had a fan which was nice.

2026-07-14 via Nuitee