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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Hammam
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Karaoke
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Convenient Location
Located in the Chubary district of Astana, just a short stroll from the City Circus and the Ishim River, Comfort Hotel Astana offers easy access to key attractions and transportation.
Comfortable Accommodation
Each room at the 4-star hotel is equipped with modern amenities including air conditioning, satellite TV, and a kettle. The ensuite bathroom provides a hairdryer, bathrobe, and slippers for your comfort.
Dining and Facilities
Start your day with a delicious breakfast buffet and enjoy a variety of local and international dishes at the hotel's restaurant. Unwind in the lobby bar with cozy sofas or take advantage of the free gym and sauna facilities.
Experience convenience and comfort at Comfort Hotel Astana - book your stay now for a memorable visit to Astana!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for KZT 5,000 per person per night when using an existing bed.
People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The hotel does not match the photos in the listing at all. It is very old, and it seems there has been no renovation since it was built. The bathroom has outdated and heavily worn fixtures, the door handles are loose, and there is a horrible sewage smell coming from the shower. The photos on Booking look like they were taken at least 15 years ago. Definitely not recommended!
The hotel does not match the photos in the listing at all. It is very old, and it seems there has been no renovation since it was built. The bathroom has outdated and heavily worn fixtures, the door handles are loose, and there is a horrible sewage smell coming from the shower. The photos on Booking look like they were taken at least 15 years ago. Definitely not recommended!
Kambarys švarus ir patogus, geri pusryčiai
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