Comfort Hotel Astana

Hotels
8.5 (2944 reviews)
Kosmonavtov Street 60 , Astana , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good breakfast options
Cons:
TV needs updating
Some amenities in need of replacement

Categories

Cleanliness
8.14
Overall clean with some minor issues in the bathroom.
Service
9.11
Helpful staff with positive experiences mentioned.
Location
9.15
Conveniently located for various activities.
Room Quality
7.6
Comfortable but some amenities need updating.
Amenities
8.13
Good breakfast and kit in rooms, but some amenities require replacement.
Value for Money
8.09
Considered high price relative to the check-in and check-out times.
Food and Beverage
9.14
Delicious food and good variety at breakfast.
Overall Experience
8.61
Overall positive experiences with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:08

Property Description

Convenient Location
Located in the Chubary district of Astana, just a short stroll from the City Circus and the Ishim River, Comfort Hotel Astana offers easy access to key attractions and transportation.

Comfortable Accommodation
Each room at the 4-star hotel is equipped with modern amenities including air conditioning, satellite TV, and a kettle. The ensuite bathroom provides a hairdryer, bathrobe, and slippers for your comfort.

Dining and Facilities
Start your day with a delicious breakfast buffet and enjoy a variety of local and international dishes at the hotel's restaurant. Unwind in the lobby bar with cozy sofas or take advantage of the free gym and sauna facilities.

Experience convenience and comfort at Comfort Hotel Astana - book your stay now for a memorable visit to Astana!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for KZT 5,000 per person per night when using an existing bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2944 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
A
Aleksandr Krasyukov • solo_traveller • ua
7
Pros:

Хорошее кафе на первом этаже, готовое к работе в любое время.

Cons:

За телевидение и его качество стыдно. Из указанных каналов транслирует реально меньше половины и с плохим качеством.

2026-02-14 • via Nuitee
D
DAMIANO • extended_group • it
9
2026-02-11 • via Nuitee
T
Tifancidi • extended_group • kz
10
Pros:

Вкусно готовят в снек баре и в ресторане. Приветливый и услужливый персонал.

2026-02-08 • via Nuitee
B
Bayan • extended_group • kz
8
2026-01-31 • via Nuitee
K
Kevin Van Hout • family_with_children • be
8
2026-01-30 • via Nuitee
A
Ahmet • couple • kz
10
2026-01-29 • via Nuitee
B
Bahae eddine • family_with_children • kr
7
2026-01-29 • via Nuitee
A
Altynay • couple • kz
10
Цена не много высоковата , а так все супер
Pros:

Завтрак

Cons:

Нет

2026-01-27 • via Nuitee
D
Daniyar • solo_traveller • kz
10
2026-01-27 • via Nuitee
I
Iklassova • solo_traveller • kz
10
2026-01-23 • via Nuitee
R
Rina the Traveler • family_with_children • pl
10
Pros:

This is my favorite hotel in Astana. Wonderful staff, absolutely fantastic. Also good food (breakfast #2 with poached egg - yeah!) and clean, comfortable rooms.

2026-01-22 • via Nuitee
D
Dmitry • solo_traveller • kz
10
2026-01-22 • via Nuitee
R
Roman • family_with_children • az
10
Pros:

Останавливаюсь не первый раз в вашем отеле. Все на высоте. Отличный завтрак, уютные номера, отзывчивый персонал. Спасибо!

Cons:

Неплохо было бы освежить телевизор.

2026-01-20 • via Nuitee
M
Mezhiken • family_with_children • kz
9
2026-01-20 • via Nuitee
N
Nurgali • solo_traveller • kz
10
2026-01-20 • via Nuitee
U
Ulpan • family_with_children • kz
7
улучшить дизайн
Pros:

Чистота

Cons:

В номере прохладно и сыро

2026-01-19 • via Nuitee
Айдын • solo_traveller • kz
9
2026-01-19 • via Nuitee
M
Maya • family_with_children • kz
7
Pros:

Удобно, чисто, есть все необходимое.

Cons:

Очень шумная батарея даже на минимуме. В холода она необходима.

2026-01-19 • via Nuitee
A
Aigerim • extended_group • kz
7
Pros:

Location, price

Cons:

Furniture

2026-01-19 • via Nuitee
Z
Zere • solo_traveller • kz
5
It’s ok for 1 night
Pros:

The location is nice. Just across the business center with all visa centers

Cons:

The room is located on the first floor, and unfortunately, cigarette smoke from people smoking right outside frequently drifts in. The smell is very strong and unpleasant.

2026-01-19 • via Nuitee