MX Grand Suites

Hotels
9.2 (403 reviews)
Rio Lerma No.275 Col. Cuauhtemoc , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Unprofessional handling of an incident

Categories

Cleanliness
8.75
The hotel is noted for being super clean and comfortable, but some guests found issues like itchy bed sheets.
Service
9.72
Staff were friendly and helpful, though there were concerns about professional conduct during a significant incident.
Location
10
The location was praised as incredible, being central and walkable to many attractions.
Room Quality
9.21
Rooms are generally good with nice amenities, but some noted noise from the street.
Amenities
9.24
The hotel offers several convenient amenities like a kitchen and ample furniture for relaxation.
Value for Money
9.2
Guests felt they got good value, though there were concerns about experiences that impacted overall satisfaction.
Food and Beverage
8.75
Limited information about food and beverage services; a guest mentioned no cream for coffee.
Overall Experience
8.74
Overall enjoyment affected significantly by negative experiences despite many positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:41

Property Description

Luxurious Accommodation with Prime Location

Modern Amenities and Services
Enjoy free private parking, 24-hour front desk, lift access, full-day security, and currency exchange. The units feature a private entrance, desk, wardrobe, coffee machine, and free WiFi. Some rooms offer terraces with city views, and all come with bed linen and towels.

Convenience at Your Fingertips
Opt for grocery delivery or explore nearby dining options. Take advantage of sightseeing tours and car rental services for a hassle-free experience.

Indulge in comfort and convenience at MX Grand Suites. Book now for an unforgettable stay in Mexico City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for MXN 1,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 403 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 8.74
D
Diego family_with_children mx
9
Pros:

Excelente ubicación, muy cerca de paseo de la Reforma y de la fuente de la Diana cazadora.
Excelente limpieza, felicité a las encargadas de arreglar la habitación.
Las camas muy cómodas y la habitación muy amplia.
Los señores de la recepción muy amables y dispuestos a ayudar.
Con seguridad repetiré.

2026-04-18 via Nuitee
F
franco couple it
10
2026-04-17 via Nuitee
solo_traveller ca
9
2026-04-17 via Nuitee
J
James couple us
9
2026-04-16 via Nuitee
M
Mariana couple br
10
2026-04-11 via Nuitee
R
Raul Jr couple us
10
2026-04-09 via Nuitee
D
Dick couple se
7
Geraldo var super hjälpsam och bäst
Pros:

Service, läge, storlek bekvämlighet

Cons:

Gillar allt

2026-04-09 via Nuitee
G
Greg couple mx
9
2026-04-05 via Nuitee
M
Mastine-Frost solo_traveller ca
8
Convenient and spacious — balcony is a great plus!
Pros:

A great convenient stay, tons of space, very dark blackout curtains. I stayed in the streetside unit on the lowest floor, and it was still quite comfortable — a little bit of noise but really not bad given the density of Mexico City. You're a short walk from Roma Norte and Juarez, so there's plenty of exploring around the corner.

Cons:

The drain for the shower could use a clean-out, as I was left in a little bit of a puddle by the end of my shower. I'm sure the staff would have sorted it but I was only in the hotel for one night.

2026-04-01 via Nuitee
O
Ornelas couple us
10
2026-03-31 via Nuitee
R
Rui couple mt
9
2026-03-30 via Nuitee
M
Monica couple gb
10
Well-furnished and spacious apartment
Pros:

Spacious and well furnished apartment. We enjoyed staying here during our 5 nights and the reception and cleaning staff are friendly. The area is safe and there are a lot of options for food and drink.

2026-03-27 via Nuitee
E
Elena couple us
9
2026-03-25 via Nuitee
A
Anne-Merete couple gb
10
Absolutely loved our stay. The staff are all cheerful and helpful. They make you feel welcome and appreciated. Rooms are
Pros:

Rooms are big, well finished and clean.

Cons:

It was all good

2026-03-22 via Nuitee
P
Pieter solo_traveller id
9
Trouble free and comfortable.
Pros:

Clean and comfortable

Cons:

None

2026-03-20 via Nuitee
T
Thea couple it
10
Pros:

Alt var rent, sentralt og generelt veldig bra.

Cons:

Ingen ting :)

2026-03-20 via Nuitee
E
Elisheva solo_traveller us
10
2026-03-15 via Nuitee
F
Fredy couple mx
8
2026-03-09 via Nuitee
E
Elizabeth couple us
10
Spacious, bright, clean, and kind staff. Easy to walk to many sites and safe.
Pros:

Loved how big our room was and the big sliding glass doors looking out to the city. (Ask for a room opposite the street.) We had mentioned we were celebrating a special birthday & the staff kindly gifted us balloons and a nice bottle of wine. We had dinner one night near the Sheraton and brunch one morning at The Four Seasons… both are any easy walk from MX. We also walked to the Polanco area and the Cathedral one different days. It’s a good walk (maybe 2.5 mi) but it was safe and interesting and faster than an Uber as traffic is nuts. We hired a car for a day to take us to the Shrine of Our Lady of Guadalupe which was the purpose of our trip. We would stay at MX again for the this type of room at the price. It was a good deal. We didn’t mind paying for the coffee pods in the morning.

Cons:

Towels were a little tired looking. But bed and pillows were super comfortable. And it was quiet at night.

2026-03-05 via Nuitee
N
Noah couple us
9
2026-02-27 via Nuitee