MX Grand Suites

Hotels
9.2 (392 reviews)
Rio Lerma No.275 Col. Cuauhtemoc , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Unprofessional handling of an incident

Categories

Cleanliness
8.75
The hotel is noted for being super clean and comfortable, but some guests found issues like itchy bed sheets.
Service
9.72
Staff were friendly and helpful, though there were concerns about professional conduct during a significant incident.
Location
10
The location was praised as incredible, being central and walkable to many attractions.
Room Quality
9.21
Rooms are generally good with nice amenities, but some noted noise from the street.
Amenities
9.24
The hotel offers several convenient amenities like a kitchen and ample furniture for relaxation.
Value for Money
9.2
Guests felt they got good value, though there were concerns about experiences that impacted overall satisfaction.
Food and Beverage
8.75
Limited information about food and beverage services; a guest mentioned no cream for coffee.
Overall Experience
8.74
Overall enjoyment affected significantly by negative experiences despite many positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:41

Property Description

Luxurious Accommodation with Prime Location

Modern Amenities and Services
Enjoy free private parking, 24-hour front desk, lift access, full-day security, and currency exchange. The units feature a private entrance, desk, wardrobe, coffee machine, and free WiFi. Some rooms offer terraces with city views, and all come with bed linen and towels.

Convenience at Your Fingertips
Opt for grocery delivery or explore nearby dining options. Take advantage of sightseeing tours and car rental services for a hassle-free experience.

Indulge in comfort and convenience at MX Grand Suites. Book now for an unforgettable stay in Mexico City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for MXN 1,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 392 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 8.74
Z
Zuzanna • couple • pl
9
2026-02-13 • via Nuitee
F
Faith • couple • ca
9
Pros:

Great location and the bed was super comfortable

Cons:

The walls are thin you can hear music from the restaurant next door

2026-02-12 • via Nuitee
M
Miran • extended_group • mx
10
Pros:

Muy limpio. El personal muy amable.

2026-02-09 • via Nuitee
A
Alexandru • solo_traveller • ro
5
2026-02-08 • via Nuitee
G
Gang • couple • us
8
2026-01-31 • via Nuitee
C
Christian • couple • de
9
Great stay in a safe neighbourhood
Pros:

Great room service,

Cons:

Front rooms are very noisy but we got a room to the back which was excellent

2026-01-27 • via Nuitee
S
Slobodan • family_with_children • rs
10
2026-01-21 • via Nuitee
S
Slobodan • family_with_children • rs
10
2026-01-21 • via Nuitee
S
Saenz • couple • dk
10
Excelente departamento!
Pros:

La comodidad, limpieza, el acceso es muy facil, buena ubicacion, con muchas opciones de comida cerca, todo excelente me encanto :)

Cons:

nada

2026-01-20 • via Nuitee
P
Paula • couple • nz
9
2026-01-19 • via Nuitee
J
Joel • solo_traveller • au
8
2026-01-19 • via Nuitee
M
Martinez • solo_traveller • bz
10
everything was really nice staff was always willing to help
Pros:

everything was exceptional

2026-01-19 • via Nuitee
J
Jose Andres • couple • gt
9
Muy cómodo y agradable lugar
Pros:

La actitud del personal estuvo super bien muy amables y muy atentos

Cons:

Se podría mejorar la mampara de la regadera ya que tuvimos inconvenientes que se salía el agua al bañarse

2026-01-19 • via Nuitee
S
sandro • solo_traveller • it
10
Ci torneró con molto piacere
Pros:

Stanza spaziosa e molto pulita, ambiente moderno ed accoglienza eccellente

2026-01-13 • via Nuitee
F
Francisco José • couple • nl
10
Perfect place to stay
Pros:

Location was really easy access to a lot of interesting-tourist points.
Staff was very nice and the facilities were fantastic

Cons:

Not applicable

2026-01-11 • via Nuitee
A
Antonio • solo_traveller • it
8
Nice boutique hotel in a central location
Pros:

Staff was pretty helpful, rooms are big and well equipped, position is very central

Cons:

Walls are quite thin and you can hear the guests next to your room

2026-01-11 • via Nuitee
P
Peiyu • extended_group • cn
9
Pros:

Super friendly staff. Rooms are quite big and very quiet. Location is very safe as well. There was water leaking from the bathroom but not a big issue.

2026-01-09 • via Nuitee
S
sandro • solo_traveller • it
10
2026-01-09 • via Nuitee
H
Hannah • couple • ca
10
Pros:

Great location. Large room. Staff were very friendly. Great value for money.

2026-01-08 • via Nuitee
M
Manuela • couple • co
9
Pros:

The room and space

Cons:

You could hear everything from other rooms

2026-01-07 • via Nuitee