The Cactus Cove Inn and Suites

Hotels
Independent
7.8 (399 reviews)
2501 E Interstate Dr, Amarillo, Texas, 79104 , Amarillo , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Nature reserve
Proposal/romance packages available
Free WiFi
Continental breakfast
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of food options
Kid-friendly atmosphere
Good bar service
Cons:
Cleanliness issues
Old and noisy rooms
Safety concerns in the area

Categories

Cleanliness
7.01
Several reviews mentioned cleanliness issues, with complaints about dirty rooms and bathrooms.
Service
8.48
Generally friendly staff and helpful service were highlighted, though there were some instances of poor service.
Location
8.02
Some positive remarks about being central, but concerns about safety in the surrounding area.
Room Quality
6.97
Mixed sentiments; several guests reported old, rough rooms and issues like noise and unpleasant odors.
Amenities
8
A few guests appreciated the amenities, but access to some facilities was limited due to renovations.
Value for Money
7.46
Perceived value was low for some guests due to cleanliness and room quality issues.
Food and Beverage
8.51
Positive feedback on breakfast variety, though some noted extra costs for certain items.
Overall Experience
7.98
Overall mixed experience; while some enjoyed aspects like the bar and kid-friendly environment, significant negatives impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:09

Property Description

Welcome to The Cactus Cove Inn and Suites, where comfort meets convenience in the heart of Amarillo.

Recreational Amenities
Dive into relaxation with our inviting indoor pool or stay active in our well-equipped fitness center.

Dining Options
Savor delicious meals at the Western Horseman Club and unwind with your favorite drink in our bar/lounge. Enjoy a complimentary continental breakfast served daily for a perfect start to your day.

Event Facilities
Plan your next event in our spacious banquet hall, offering 2500 square feet of flexible conference space, perfect for meetings or celebrations, along with complimentary airport shuttle service.

Book your stay today at The Cactus Cove Inn and Suites for a delightful experience!

Important information:

  • Pool access available from 11:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 399 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
J
John
10
Pros:

Beautiful surprise inside! Pool, fish dountain, putt putt golf, so big and fun inside.

2025-10-13 via Nuitee
K
Keith partner
4
Pros:

The place is in need of major repairs and upgrades

2025-10-13 via Nuitee
R
Richard
10
Pros:

Room was a little dated, I believe we had non updated room but the price was fantastic. Lobby is amazing, service is incredible and breakfast was great.

2025-10-09 via Nuitee
P
Phanindra family
2
Pros:

Found bed bugs
Damp smell in the room.
Old old furniture and sheets and pillows. Literally should be trashed.

2025-10-09 via Nuitee
K
Kimberly family
8
Pros:

Friendly staff. Nice breakfast with option to upgrade affordable.

2025-10-09 via Nuitee
K
Kenneth
8
Pros:

Cactus Cove in Amarillo is definitely worth a stop. The Pickle Rick pizza was really good and the chicken sandwich hit the spot. They’re still in the middle of hotel renovations, but honestly that didn’t take away from the experience at all. The food carried the day and the vibe was solid. Excited to see the place once everything is fully finished.

2025-10-09 via Nuitee
R
Rodney
4
Pros:

Hotel room was not newly remodeled! The toilet rocked! The wallpaper was peeling down the wall! There were holes in paint on the door! Ugg! I don’t recommend this dive!

2025-10-09 via Nuitee
S
Sherrie
10
Pros:

It was my birthday weekend I had a blast at the cactus cove is

2025-10-09 via Nuitee
T
Tracy
10
Pros:

Pet friendly and really fun and good stay

2025-10-09 via Nuitee
J
Jana
10
Pros:

Clean room pet friendly they are renovating. I was in the renovated area it was lovely.

2025-10-08 via Nuitee
A
Anne e.
8
Pros:

We slept awesome

2025-10-08 via Nuitee
W
Waylon
10
Pros:

This cute boutique hotel was everything I read. Loved the amenities: indoor pool, indoor “courtyard,” putt putt golf, fountain. They had a complimentary continental breakfast, but found the paid hot options very affordable and tasty. It’s in a good location near everything.

2025-10-08 via Nuitee
R
Raysha
10
Pros:

Clean room

2025-10-08 via Nuitee
S
Siha
10
Pros:

Easy access off side road. Towels were dirty, but grateful to have a quiet affordable room to stop late at night. Worth it. Thank you.

2025-10-07 via Nuitee
P
Paul
8
Amarillo get away
Pros:

Hotel is in process of renovation. Our room needed some repairs. It is pet friendly, but has no dedicated outside pet area. The staff at the desk was awesome. A little loud next to the freeway. All together not bad.

2025-10-07 via Nuitee
S
sherri partner
8
Pros:

While this property seems to be trying to make improvements, there’s still a ways to go. The parking lots were clearly marked with signs saying to take all valuables and lock cars. And it seemed like good advice given the area. There is a nightclub onsite and the parking lots were full of garbage. The back half of the hotel is shuttered and partially demolished.

2025-10-06 via Nuitee
S
Shelley family
10
Pros:

Everything was great!

2025-10-05 via Nuitee
T
trevor
2
Pros:

This was the worst experience I have ever had at a hotel. They had a dart tournament going on all night long. They informed me upon arrival that there would be a dart tournament, but they had never informed me that the PA system would be right outside of my room and that there would be no way I could sleep at all. This was an absolute joke and I am requesting a refund

2025-10-04 via Nuitee
M
Michele
4
Pros:

Broken tiles on the floor
Room smelled like a pet (dog)
Walls had cracked/patched Sheetrock
Shower handle covers torn from the wall
Torn carpet
Front door lock did not work
Coffee pot did not work
Lighting was terrible
Beds were double not queen
Shower water kept going hot and cold
--Had dinner at the western horsemen restaurant (in-house) and bill was generated from newly printed menus, but customers order from the old menus and they didn't change the charges.

2025-10-03 via Nuitee
A
April
2
Pros:

All pics of rooms were not reflective of what they look like rooms were not updated smelt very musky and the air felt damp. Took a look at the breakfast area where they make the hit fiid you forks tell those machines had bare min cleaning. Dart tournament was not advertised but apparently after booking a non refundable room an email went out about it

2025-10-03 via Nuitee