The Cactus Cove Inn and Suites

Hotels
•
Independent
7.8 (399 reviews)
2501 E Interstate Dr, Amarillo, Texas, 79104 , Amarillo , US
1-806-421-8122

listing image 1
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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Nature reserve
Proposal/romance packages available
Free WiFi
Continental breakfast
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of food options
Kid-friendly atmosphere
Good bar service
Cons:
Cleanliness issues
Old and noisy rooms
Safety concerns in the area

Categories

Cleanliness
7.01
Several reviews mentioned cleanliness issues, with complaints about dirty rooms and bathrooms.
Service
8.48
Generally friendly staff and helpful service were highlighted, though there were some instances of poor service.
Location
8.02
Some positive remarks about being central, but concerns about safety in the surrounding area.
Room Quality
6.97
Mixed sentiments; several guests reported old, rough rooms and issues like noise and unpleasant odors.
Amenities
8
A few guests appreciated the amenities, but access to some facilities was limited due to renovations.
Value for Money
7.46
Perceived value was low for some guests due to cleanliness and room quality issues.
Food and Beverage
8.51
Positive feedback on breakfast variety, though some noted extra costs for certain items.
Overall Experience
7.98
Overall mixed experience; while some enjoyed aspects like the bar and kid-friendly environment, significant negatives impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:09

Property Description

Welcome to The Cactus Cove Inn and Suites, where comfort meets convenience in the heart of Amarillo.

Recreational Amenities
Dive into relaxation with our inviting indoor pool or stay active in our well-equipped fitness center.

Dining Options
Savor delicious meals at the Western Horseman Club and unwind with your favorite drink in our bar/lounge. Enjoy a complimentary continental breakfast served daily for a perfect start to your day.

Event Facilities
Plan your next event in our spacious banquet hall, offering 2500 square feet of flexible conference space, perfect for meetings or celebrations, along with complimentary airport shuttle service.

Book your stay today at The Cactus Cove Inn and Suites for a delightful experience!

Important information:

  • Pool access available from 11:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 399 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.98
V
Vazquez • family_with_children • us
8
It was a good experience and I felt like we got what we paid for!
Pros:

The ladies at the front desk were excellent! They were able to assist with anything that we need and made sure that we were comfortable and taken care of. We were traveling with a group of 20 kids for youth camp and they thoroughly enjoyed staying there! With that being said, we enjoyed our stay and it was very welcoming and comfortable. The breakfast was wonderful and so fresh!

Cons:

We were a little underwhelmed with the room as they did not reflect what was posted on the website. The pool was super cloudy and heavily chlorinated which was a huge letdown. Some of the added amenities such as the karaoke and the game room tv were not functional so that was a bit of a disappointment.

2026-06-23 • via Nuitee
C
Cheyenne • couple • us
6
Pros:

The location

Cons:

The room was outdated and the whole floor had construction on it

2026-06-20 • via Nuitee
M
Melissa • couple • us
10
2026-06-16 • via Nuitee
A
Audra • couple • us
8
Pros:

Location.

2026-06-15 • via Nuitee
A
ashten • solo_traveller • us
1
Bad
Pros:

Like a great property for kids, however it was extremely dirty. The staff was unhelpful. Our room was gross.

2026-06-15 • via Nuitee
M
Maul • solo_traveller • us
5
Disappointed
Pros:

Staff was friendly and accommodating.

Cons:

The shower is awful. The beds aren't very comfortable. There are no hangers in the closets. The drawers/door in the dresser won't close very well. The fridge doesn't keep water cold.
The pool opens too early. I was awakened by yelling children. There is only one working elevator. In a hotel this big and spread out, there should be at least 2. Only 2 staircases. And only one way outside unless you want to set off alarms. For $180/night, I shouldn't have to hike just to get to my car.

2026-06-14 • via Nuitee
A
Arkadiusz • extended_group • pl
9
2026-06-09 • via Nuitee
S
sophia • couple • us
6
it was alright, the room we booked online looked nothing like our actual room we booked online once we got there and the
Pros:

really pretty inside nice decor nice restaurant/bar

Cons:

facilities were either closed or just kinda ass like the “golf course” was just a small circle that people kept walking through and the little pillows they used for cornhole didn’t even fit in the holes, the game room looked run down.. the “free breakfast” is just coffee and waffles the actual breakfast like eggs and sausage and stuff you have to pay for

2026-06-08 • via Nuitee
M
Mo • family_with_children • de
8
Angenehmer Stopp auf einem Roadtrip
Cons:

Es war nicht leicht zu finden, trotz richtiger Adresse im Navi . Das Werbeschild des Restaurants war deutlich größer als das des Hotels.

2026-06-02 • via Nuitee
N
Natalie • couple • us
1
Unsafe, poorly maintained, and completely misrepresented by the online photos, making for an extremely disappointing sta
Pros:

The only thing I can say is it was a place for my family to sleep after driving 2 days on our cross country move.

Cons:

The property was nothing like the pictures shown on Booking.com. The hotel was located in a sketchy area, the parking felt unsafe, and the facilities were extremely run-down.

When we walked up to our room, there was a drunk woman and a man sitting directly outside our door. They were loud, disruptive, and refused to move. The room doors barely closed properly, which only added to the feeling of insecurity.

I was genuinely concerned for my family’s safety throughout our stay. This was by far the worst hotel experience I have ever had, and I would not recommend this property to anyone traveling with family.

2026-05-31 • via Nuitee
C
carlo • couple • it
8
2026-05-30 • via Nuitee
L
Liz • family_with_children • mx
7
Bueno
Pros:

Muy buena opcion para estancia con niños, tiene varios patios donde se hacen diferentes actividades para tenerlos entretenidos

Cons:

El agua de piscina demasiado turbia, las instalaciones son un poco viejas pero estan pasables

2026-05-30 • via Nuitee
T
Truman • solo_traveller • us
9
2026-05-30 • via Nuitee
E
Edgar • family_with_children • us
9
Had everything we needed and more
Pros:

Inside pool

Cons:

N/a

2026-05-29 • via Nuitee
E
Ethan • solo_traveller • us
9
Pros:

The attached bar

2026-05-29 • via Nuitee
E
Edgar • family_with_children • us
9
2026-05-29 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

Being a local and what this place used to be they have absolutely done amazing job of turning it around.

2026-05-28 • via Nuitee
C
Cindy • family_with_children • us
4
May be an iconic stay but definitely not a rememberable one.
Pros:

The indoor activities for the little ones was nice to have especially after a full day of driving. The lady who served breakfast was very nice and was working her tail off by herself serving and cleaning the area.

Cons:

The beds were very hard and the room AC didn’t work well as the room was too warm and stuffy. The front of the hotel appeared nice but once you drove around to park you realized it was not kept up and appeared to be quite sketchy.

2026-05-25 • via Nuitee
A
Alex • solo_traveller • us
10
Love it plan to go back again next visit
Pros:

Clean and plenty of things for kids to do and great Breakfast

Cons:

Clean great location and nice restaurant next door

2026-05-25 • via Nuitee
C
Caroline • family_with_children • us
1
Nothing they advertised works and it feels like it’s falling apart.
Pros:

Key code to get in your door and online check in convenient - but they never actually texted me the code in advance I still had to wait at the front desk. They have great hype on social media and in theory it would be great but nothing worked. Will not recommend.

Cons:

The indoor pool makes the whole place feel like a swamp. Kids playground was closed during the posted open hours to the point we never got to try it before having to leave (this was the point of staying here) they said it was “drying”… the slide in the lobby violently shoots kids out and knocks them around inside both of ours came out crying. The room looks like you just painted over everything without fixing anything. Giant wardrobe unsecured it moved and leaned every time we opened it. The plumbing in the bathroom pulled out of the wall when you used it. Double beds are tiny idk why a hotel wouldn’t do queens there is room.

2026-05-24 • via Nuitee