The Fern Mumbai, Goregaon, Series by Marriott

Hotels
7.9 (350 reviews)
4/277, I.B Patel Road, Behind H.P Petrol Pump, Village Pahadi, Goregaon East, , Mumbai , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooftop pool
Cons:
Noise from neighboring rooms
Inadequate service at times
Poor food options

Categories

Cleanliness
7.11
Some reviews mentioned noise from neighboring rooms and poor corridor conditions.
Service
8.58
Mixed feedback on service quality; reception staff were mentioned as helpful.
Location
9.12
Good location mentioned in multiple reviews, close to the airport.
Room Quality
8.07
Some rooms were noted to need a touch-up, but decent size and cleanliness were mentioned.
Amenities
7.6
Limited amenities like no bar or alcohol service noted; however, some facilities were appreciated.
Value for Money
6.56
High costs for services mentioned without added value like breakfast.
Food and Beverage
7.11
Breakfast options received negative feedback and overall food quality was below average.
Overall Experience
9.08
Despite some issues, many found the stay satisfying overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:40

Property Description

Luxurious Accommodation
Indulge in comfort at The Fern - Goregaon, where every room is elegantly furnished with modern amenities like a flat-screen TV, minibar, and plush bedding. Some rooms even offer stunning views of the city or mountains, providing a serene retreat after a long day of exploring Mumbai.

Convenient Services
Experience top-notch hospitality with a 24-hour front desk, car hire services, valet parking, and room service at your disposal. Whether you need assistance with travel arrangements or crave a delicious meal at any hour, the dedicated staff ensures a seamless stay.

Prime Location
Situated just 1.2 km from the Bombay Exhibition Centre, The Fern - Goregaon offers easy access to major attractions like ISKCON and Powai Lake. With the airport a short distance away, convenience and comfort harmoniously blend at this upscale hotel.

Book your stay at The Fern - Goregaon now for an unforgettable Mumbai experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 10 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 350 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 6.56
Food and Beverage: 7.11
Overall Experience: 9.08
R
Raghav couple in
9
2026-07-18 via Nuitee
G
Gurpreet Singh extended_group in
10
2026-07-15 via Nuitee
M
Milind G couple in
8
Over all it’s a value for money comfortable stay with amazing breakfast 😊
Pros:

Convenient to the place I wanted to commute every day

Cons:

Entrance was not covered enough by shade to offer more protection from rains

2026-07-08 via Nuitee
K
Kekoo family_with_children in
9
Convenient location and a well maintained hotel!
Pros:

Excellent location, well maintained hotel, clean rooms with all the amenities that would be expected.

Cons:

All was fine.
Maybe the demand for occupancy is high, as a result of which room rates are sometimes extremely expensive, and vary significantly from time to time.

2026-06-28 via Nuitee
S
Shankar extended_group sa
8
2026-06-26 via Nuitee
S
Soni solo_traveller qa
1
I am extremely disappointed with the post-stay experience. Following my stay from 12–13 June 2026, I am still awaiting a
Pros:

Refund Still Outstanding – No Response from Hotel

Cons:

I am extremely disappointed with the post-stay experience.
Following my stay from 12–13 June 2026, I am still awaiting a refund of INR 11,866.75. I have made numerous attempts to contact the hotel by phone and email, but my calls are not being answered and my emails have gone unanswered.
The lack of communication is as concerning as the delayed refund itself. Guests should not have to chase a property repeatedly for money that is rightfully owed to them.
Until this issue is resolved, I cannot recommend this property based on my experience with their customer service and handling of refunds.

2026-06-19 via Nuitee
R
ruiqing extended_group cn
5
2026-06-13 via Nuitee
S
Salian solo_traveller in
8
2026-05-22 via Nuitee
G
Girish solo_traveller in
10
2026-05-09 via Nuitee
A
A solo_traveller in
10
Pros:

Everything

2026-05-08 via Nuitee
M
Melbourne solo_traveller om
9
2026-05-01 via Nuitee
S
Suhani solo_traveller in
7
2026-05-01 via Nuitee
S
Shamindra solo_traveller in
10
2026-04-23 via Nuitee
A
Amrita solo_traveller in
6
I am surprised after repeatedly asking for my invoice, I have not received the same .
Pros:

Clean

2026-04-21 via Nuitee
M
Mehta family_with_children in
6
2026-04-08 via Nuitee
P
Paulina Maria couple pl
8
2026-04-06 via Nuitee
P
PRASHANT KUMAR couple in
8
2026-03-25 via Nuitee
G
GIRISH couple in
10
Cozy
Pros:

The staff and ambience

2026-03-20 via Nuitee
S
Saurabh couple in
9
2026-03-18 via Nuitee
A
Ananda solo_traveller in
8
2026-03-10 via Nuitee