Hyatt Place Chapel Hill / Southern Village

Hotels
•
Hyatt Place
9 (171 reviews)
3690 S. Columbia, Chapel Hill 27517, Chapel Hill, North Carolina, 27517 , Chapel Hill , US
1-919-929-9511

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Convenient location
Cons:
Presence of bed bugs
Pool was closed
Mediocre breakfast service

Categories

Cleanliness
8.33
Multiple mentions of cleanliness; however, the presence of bed bugs negatively impacts the score.
Service
9.8
Consistently positive remarks about friendly and helpful staff.
Location
9.34
Conveniently located with easy access to surrounding areas.
Room Quality
9.29
Positive reviews highlight comfortable and well-maintained rooms.
Amenities
8.32
Pool closed and breakfast service deemed mediocre affects overall score.
Value for Money
9.28
Affordable stay with positive mentions of room quality and experience.
Food and Beverage
8.33
Breakfast options described as adequate but not outstanding.
Overall Experience
9.3
Positive experiences overall despite some detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:11

Property Description

Outdoor Pool and 24-Hour Fitness Center:
Unwind by taking a dip in the outdoor pool or breaking a sweat at the 24-hour fitness center.

Dining and Entertainment Options:
Indulge in a delicious meal at the hotel's restaurant, grab a coffee at the cafe, or sip on your favorite drink at the bar/lounge.

Event Spaces and Business Amenities:
With 1700 square feet of event space, including a banquet hall and meeting rooms, this hotel caters to both leisure and business travelers. Additionally, amenities like a 24-hour business center and complimentary wireless internet ensure a productive stay.

Book your stay at Hyatt Place Chapel Hill / Southern Village for a perfect blend of comfort and convenience.

Important information:

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 171 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
R
Robert • partner
10
Pros:

Staff were friendly and check-in was smooth. Breakfast could be improved. Overall, a good stay—we’ll return since our grandson is in college nearby.

2025-10-06 • via Nuitee
M
Melanie
10
Pros:

Easy parking and check-in, very clean and comfortable room.

2025-09-25 • via Nuitee
A
Abhinav
8
Pros:

Bathrooms need update

2025-09-17 • via Nuitee
C
Charlie
10
Pros:

Very clean.

2025-09-16 • via Nuitee
M
Marcus
10
Pros:

Clean and convenient

2025-09-09 • via Nuitee
C
Christopher • family
10
Pros:

Spotlessly clean; fresh decor; incredibly friendly and helpful staff

2025-09-02 • via Nuitee
S
sandra
10
Overnight
Pros:

Overnight stay to see family nearby. Room was clean, newer and comfortable.

2025-08-30 • via Nuitee
C
Caiifa
6
Pros:

I like the convenience of the location, the parking lot area. I did not like that the pool was not open due to lack of safety inspection, I choose this hotel for the outdoor pool. Staff were not the most supportive.

2025-08-29 • via Nuitee
A
April
6
Pros:

Beautiful aesthetics in surrounding area. Especially the Southern Village community next door.

2025-08-25 • via Nuitee
C
Christopher
10
Pros:

My room was very clean, carpeted, with very nice quality towels. This hotel punches above weight

2025-08-24 • via Nuitee
J
Jennifer • family
10
Pros:

This hotel was clean and up to date. Everything looks like it is taken care of.
Love the little nooks where we saw two little kids watching TV, the bar area was very nice, a great breakfast was included with the options to use real plates or paper…. We would definitely stay here again! And no other hotel this road trip has been able to measure up!

2025-08-24 • via Nuitee
F
Frances
8
Pros:

Quiet, convenient

2025-08-24 • via Nuitee
M
Monica
10
Pros:

Great place to stay when visiting my daughter at Chapel Hill….very close to her dorm.

2025-08-21 • via Nuitee
E
Elise • family
10
Pros:

The staff is ALWAYS friendly and helpful!!!

2025-08-19 • via Nuitee
R
Randy • family
10
Pros:

A nice hotel with the Southern Village community in walking distance with lots of shops and restaurants close by. We enjoyed our stay.

2025-08-18 • via Nuitee
E
Edward • family
10
Pros:

Great hotel. Convenient location. Great staff

2025-08-16 • via Nuitee
F
Febria • family
10
Pros:

the hotel is cleaned and well maintained

2025-08-15 • via Nuitee
P
Peter
10
Clean & spacious rooms.
Pros:

A very nice hotel. The morning breakfast is OK. They’ve got fresh fruit and hot entrées. The choices are great for people, trying to maintain a healthy diet and also waffles, pancakes sausages and scrambled eggs for the kids.

2025-08-11 • via Nuitee
H
Hannah • family
10
Pros:

Great hotel, friendly and attentive staff.

2025-08-10 • via Nuitee
K
Kimberly • family
10
Pros:

Everything was great except the pool was out of service the entire visit of 3 days

2025-08-07 • via Nuitee