Extended Stay America Select Suites - Louisville - Airport

Hotels
•
Extended Stay America Select Suites
7 (386 reviews)
3300 Preston Highway , Louisville , us
+1 502-333-9980

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Service issues
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
4.83
Several mentions of dirt, roaches, and mold indicate poor cleanliness.
Service
7.8
Mixed signals; while there were positive mentions of helpful staff, overall service issues were prevalent.
Location
8.84
Location to event center positively mentioned several times.
Room Quality
5.79
Mention of mold, peeling furniture, and uncomfortable beds negatively affects overall room quality.
Amenities
5.82
Lack of basic amenities noted, like hair dryer and utensils for the kitchenette.
Value for Money
8.28
Standard price expectation, with quality issues impacting perceived value.
Food and Beverage
7.83
No specific comments, assumed standard for this hotel tier.
Overall Experience
6.8
General sentiment indicates a disappointing overall experience, with multiple recurring issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:06

Property Description

Convenient Location
Extended Stay America Select Suites - Louisville - Airport offers a prime location near popular attractions like McDonald's Field and the Louisville Zoo. Situated just 1.5 km from the Kentucky Exposition Center, guests can easily explore the city's top destinations.

Comfortable Accommodation
Experience comfort at its best with air-conditioned rooms featuring a private bathroom, free WiFi, flat-screen TV, and free toiletries. The hotel ensures a relaxing stay with well-equipped rooms that cater to all your needs.

Nearby Landmarks
With Trager Stadium and Papa John's Cardinal Stadium in close proximity, sports enthusiasts will appreciate the convenience. Additionally, being only 4 km from Louisville International Airport, traveling to and from the hotel is a breeze.

Book your stay at Extended Stay America Select Suites - Louisville - Airport for a memorable and convenient experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

7
Based on 386 reviews
Cleanliness: 4.83
Service: 7.8
Location: 8.84
Room Quality: 5.79
Amenities: 5.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 6.8
K
kewona • couple • us
8
2026-07-22 • via Nuitee
T
TiJuantae • couple • us
10
2026-07-18 • via Nuitee
A
All • couple • us
8
2026-07-18 • via Nuitee
H
Howey • solo_traveller • us
3
2026-07-16 • via Nuitee
A
Abedi • solo_traveller • us
10
2026-07-14 • via Nuitee
W
Walter • family_with_children • us
1
2026-07-11 • via Nuitee
J
Jo • family_with_children • us
1
We did not stay. It was not clean and we were afraid.
Pros:

Location to event

Cons:

Drug dealers in parking lot,
Floors very dirty
Room had mold in bathroom ceiling and dirt on floor.

2026-07-11 • via Nuitee
R
Robin • solo_traveller • us
5
2026-07-03 • via Nuitee
J
Jeffrey • solo_traveller • us
2
2026-06-20 • via Nuitee
L
Lisa • couple • us
1
It sucked
Pros:

Nothing

Cons:

The activity that goes on

2026-06-19 • via Nuitee
M
M • family_with_children • us
1
Scam.
Pros:

Nothing. The wouldn’t let us in to check in and then we got charged for a no show.

Cons:

There isn’t even staff there in the night. They accepted the request for reservations to come in the middle of the night because we were traveling then denied us our room. But we were charged even after disputing it.

2026-06-12 • via Nuitee
M
Miriam • solo_traveller • us
5
2026-06-10 • via Nuitee
V
Vickie • solo_traveller • us
8
Peaceful and quiet
Pros:

Friendly staff

Cons:

Dogs barking

2026-06-08 • via Nuitee
S
Seymour • family_with_children • us
7
Pros:

I don't think they had breakfast

Cons:

It was a roach at the beginning of the stay but I didn't see more afterwards

2026-06-02 • via Nuitee
J
Jaylan • solo_traveller • us
1
I need a full refund because I never stayed here.
Pros:

They let me reserve a room on this bookings app, I got there nobody was at the front desk then when a person did come they said there were nomore rooms available so I didn’t get to stay there.

2026-05-18 • via Nuitee
C
Christy • family_with_children • us
4
Will not stay there again
Pros:

Nothing just a place to lay for the night

Cons:

It was very dirty and outdated there was homeless people sleeping in abandoned cars out back in the parking lot. Holes everywhere that just had plaster thrown over them

2026-05-12 • via Nuitee
N
Nurfeta • solo_traveller • us
10
Pros:

Front desk lady is amazing! She is quick to get you in very nice and polite.
Thank you!!!

Cons:

Everything is nice and clean

2026-05-12 • via Nuitee
K
Kathleen • couple • us
1
Awful. We were stuck in our room because we had no key!!will never stay at this hotel again!
Pros:

The property was dirty The furniture looked like it came out of the garbage. When we arrived there was no one at the front desk. We waited 45 minutes for her to arrive. There was no furniture in the front lobby. She could not give us a key to the room. Therefore we were stuck in the room. When we went to check out again there was no one at the front desk. This placee should not even be open. It was disgusting. The floor in our room was dirty.

Cons:

Everything!!! It was disgusting!!!

2026-05-11 • via Nuitee
B
Brittany • couple • us
1
2026-05-09 • via Nuitee
K
Kemp • couple • us
1
Pros:

Dear Booking.com Support,

I am writing to formally request a refund for my stay at Extended Stay America Select Suites - Louisville - Airport on April 5 - April 6.

I booked this room at 11:00 PM and received no courtesy call, email, or text message regarding my check-in. When I arrived at the property after work, I was informed that I could not check in because I had been marked as a "no-call, no-show." This is inaccurate, as I had provided all necessary contact information during the booking process and received no outreach from the property.

I never had the opportunity to stay at the hotel, and I have been caught in a back-and-forth dispute between Booking.com and the property regarding my refund. I would appreciate it if you could resolve this matter and process my refund immediately.

Best regards,

Alyssa Kemp

2026-05-06 • via Nuitee