Vasa Hotel Surabaya

Hotels
9.8 (169 reviews)
Jalan Hr.Muhammad No. 31 , Surabaya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms

Categories

Cleanliness
9.65
The room was always tidy, fresh, and comfortable; detailed service by cleaning staff was noted.
Service
10
Consistently praised for friendly and helpful staff, with special mentions of outstanding service.
Location
9.62
Enjoyable views and convenient access noted by multiple guests.
Room Quality
9.96
Rooms described as spacious, clean, and well-maintained with satisfying amenities.
Amenities
9.61
Complimentary amenities well-prepared and appreciated.
Value for Money
9.94
Guests expressed satisfaction with experiences and offerings relative to costs.
Food and Beverage
9.6
Positive feedback on food quality and variety; loved by guests.
Overall Experience
10
Consistently referred to as a great stay and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:24

Property Description

Luxurious Accommodation
Experience 5-star luxury at Vasa Hotel Surabaya, where contemporary design meets modern amenities. Each spacious room and apartment is beautifully furnished and features an en suite bathroom, air conditioning, and a flat-screen TV for your comfort.

Relaxation and Wellness
Indulge in ultimate relaxation with our on-site swimming pool, spa, and fitness centre. Unwind with a rejuvenating spa treatment or take a refreshing dip in the pool after a workout session. Free WiFi is available throughout the property for your convenience.

Culinary Delights
Satisfy your cravings at our dining outlets offering a variety of Asian, international, and Chinese cuisine. Start your day with a delicious buffet breakfast at 209 Dining and explore the flavors of Xiang Fu Hai for lunch or dinner.

Book your luxurious stay at Vasa Hotel Surabaya and elevate your travel experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 169 reviews
Cleanliness: 9.65
Service: 10
Location: 9.62
Room Quality: 9.96
Amenities: 9.61
Value for Money: 9.94
Food and Beverage: 9.6
Overall Experience: 10
O
otnielb2026 • Business
10
Clean and comfy room
Pros:

The room is very clean and neat. The bed so comfy, thanks to Mr Rohim for preparing the bed nicely. Very recommended to stay for business and for family trip.

2026-04-18 • via Tripadvisor
C
calvinj531 • Solo travel
10
exprience in vasa
Pros:

ambience are great, foods are delicious, morning buffet, room very cozy and clean, services are amazing! -zein

2026-04-16 • via Tripadvisor
C
cmc828 • Business
10
Good hotel
Pros:

Very good hotel.. thank you Ellen for helping me get smoking room

2026-04-13 • via Tripadvisor
R
Resort05300027527 • Business
10
Stay at Vasa Hotel Surabaya
Pros:

Highly recommend this hotel for its modern ambience and super comfortable rooms. The breakfast menu is diverse and high-quality. Exceptional service from the staff, especially Mas Zein, who was incredibly helpful throughout my stay. Will definitely be back!

2026-04-10 • via Tripadvisor
3
305tutym • Family
10
All good
Pros:

Lobby hotel cantik, staf hotel ramah

2026-04-04 • via Tripadvisor
T
Travis • family_with_children • au
7
Pros:

Decadent lobby and in house venues. Standard 5 star ambience

Cons:

Noisy internal shower system for standard king room.

2026-04-03 • via Nuitee
G
gondosiswanto • family_with_children • id
9
2026-04-02 • via Nuitee
I
Indriana • couple • au
5
2026-03-20 • via Nuitee
D
Damith • solo_traveller • lk
7
Ok place
Pros:

Spacious rooms

Cons:

Dont pick smoking room. Has a stinch

2026-03-09 • via Nuitee
M
marina • family_with_children • id
10
Pros:

All

2026-02-23 • via Nuitee
C
Cristiana • couple • id
10
2026-02-11 • via Nuitee
F
Francis • extended_group • nl
9
Pros:

It is a very nice hotel, centrally situated. We were on a floor quite high up so it was quiet. The rooms were comfortable and well appointed. Breakfast was good.

Cons:

Parking was confusing. The car park isn't well signed and it was tricky to navigate.

2026-01-13 • via Nuitee
S
sanmedici2026 • Family
10
Best HOTEL in TOWN
Pros:

Nice and Cozy
Semua Baik..Terutama Mas RISKY..MASYAALLAH THE BEST ..EXCELLENT AND GOOD JOB
Thank You So Much VASA HOTEL

2026-01-03 • via Tripadvisor
M
Melissa • extended_group • fr
8
2025-12-21 • via Nuitee
1
135deav • Business
10
Highly r
Pros:

This was our second time hosting an event here, and once again it was an outstanding experience. The venue, service, and attention to detail truly reflected high standards of hospitality.

2025-12-12 • via Tripadvisor
7
725hermys • Business
10
good service
Pros:

The staff are friendly, helpful, and make guests feel right at home. The room is clean and tidy. Cheers to the excellent Mr. Risky.

2025-12-09 • via Tripadvisor
D
DayTrip20477080970 • Business
10
Good
Pros:

Ini pengalaman kesekian kali aku nginep disini

Dapat best deal free upgrade and late check out? How greatful am i😘❤️❤️❤️❤️
Thank you tantri and dion

2025-12-08 • via Tripadvisor
M
marasQ4485SJ • Friends getaway
10
Night Out
Pros:

lot of fun spending night with my friends. great place, great service. love the foods and cakes. also love the vibe of the hotel

2025-12-01 • via Tripadvisor
A
angelaaU7419IO • Family
10
Very kind
Pros:

Mas Huda has shown great professionalism. The room was cleaned neatly and thoroughly, and he was very polite in every interaction. Truly excellent service.

2025-11-28 • via Tripadvisor
G
Gigih • family_with_children • id
10
Pros:

Pelayanan

Cons:

Tidak ada

2025-11-27 • via Nuitee