Holiday Inn Express & Suites Southgate - Detroit Area by IHG

Hotels
•
IHG
8.6 (165 reviews)
13333 Heritage Center Dr, Southgate, Michigan, 48195 , Southgate , US
1-734-324-5800

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Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Delicious breakfast
Well-maintained property
Great value
Cons:
Musty smell in rooms
Reported mold issues in some areas

Categories

Cleanliness
7.74
Some rooms had a musty and moldy smell, which was disappointing.
Service
9.71
Numerous comments highlight excellent service from friendly staff, contributing positively to guest experience.
Location
8.75
Conveniently located near the mall and close to the airport.
Room Quality
7.2
While many rooms are clean and comfortable, reports of musty odors were significant.
Amenities
8.73
Well-maintained property with nice lounging area and grill.
Value for Money
8.69
Affordable pricing aligns well with the quality of services and guest satisfaction.
Food and Beverage
9.24
Breakfast is consistently praised for quality and variety.
Overall Experience
8.71
Positive experiences lead to a general feeling of satisfaction, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:08

Property Description

Indoor Pool and Fitness Center for Relaxation and Exercise

Unwind by taking a dip in the indoor pool or keep up with your fitness routine at the on-site fitness center during your stay.

Complimentary Amenities for Your Convenience

Enjoy complimentary wireless internet access, buffet breakfast, and a roundtrip airport shuttle, making your stay even more convenient and hassle-free.

Prime Location Near Major Attractions

Located near Heritage Park and just a short drive from popular destinations like Henry Ford Museum and Greenfield Village, this hotel offers easy access to must-see attractions.

To experience all these outstanding features and more, book your stay at Holiday Inn Express & Suites Southgate - Detroit Area now!

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.6
Based on 165 reviews
Cleanliness: 7.74
Service: 9.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
T
Trisha
10
Pros:

Room was clean, staff was excellent. Curtains were shabby but functioned well. Bed was comfortable. Area was not great for walking around.

2025-10-07 • via Nuitee
M
maria • partner
10
Pros:

Free breakfast was good , staff was polite

2025-10-05 • via Nuitee
G
Gangduo • family
8
Pros:

Breakfast

2025-10-04 • via Nuitee
L
Lindsey
10
Pros:

Staff was lovely- the area aoubd the hotel was a bit scary- old hotels being torn down. Empty parking lots. Just a little uncomfortable as a woman traveling alone. The hotel stay itself was perfectly fine.

2025-10-04 • via Nuitee
C
Chappell • family_with_children
10
Pros:

The staff was very friendly and welcoming. The property felt safe. I was a little bummed that the fitness center was down but other than that we enjoyed our quick stay.

2025-09-29 • via Nuitee
J
Jennifer • family_with_children
10
Pros:

Sam who works the front desk has been so helpful and kind to me!

2025-09-29 • via Nuitee
W
Wesley • partner
10
Pros:

Disappointed that the fitness room was not available. But the pool was nice. Better than average breakfast.

2025-09-28 • via Nuitee
M
Mykol • family_with_children
10
Pros:

Loved the hotel. Staff was friendly and the rooms were clean.

2025-09-14 • via Nuitee
S
susan
10
Pros:

It was awesome because of Brittney
Will stay there again if she never leaves she was great

2025-09-07 • via Nuitee
M
Martin
10
Pros:

Great value for what we needed to do in the area.

2025-09-07 • via Nuitee
D
Donn
10
Pros:

Brittany went above the standard for customer service and made our stay the best it could be. Thank you Brittany.

2025-09-07 • via Nuitee
W
william
10
Pros:

Clean

2025-09-02 • via Nuitee
W
william
10
Pros:

Clean

2025-09-02 • via Nuitee
B
Brandy • partner
8
Pros:

Brittany was very kind during my stay. I love when a person displays great customer service skills. I stayed here because it was close proximity to a wedding that I attended. Super convenient.

2025-09-01 • via Nuitee
I
Irene
8
Pros:

Was close to the mall however I notice a slight musty smell in the hallway

2025-08-27 • via Nuitee
H
Heather • family
10
Pros:

Clean comfortable room. Excellent breakfast. Fast and friendly service.

2025-08-18 • via Nuitee
D
Destiny • partner
10
Pros:

Had an amazing time! I would absolutely book here again.

2025-08-16 • via Nuitee
G
Gabriel • friends
10
Pros:

The management was awesome! Will be coming again.

2025-08-09 • via Nuitee
S
Sarah
10
Pros:

Great staff

2025-08-05 • via Nuitee
M
Monica • partner
10
Pros:

Was great!!

2025-08-02 • via Nuitee