O Tulum - Adults Only

Hotels
Independent
8.6 (117 reviews)
Tankah IV Lote 12, Tulum, QROO, 77760 , Tulum , MX

Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Wedding services
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Amazing place with amazing people
Quiet and perfect for relaxation
Cons:
Room cleanliness issues
Limited amenities

Categories

Cleanliness
7.43
The room plunge pool had dozens of dead mosquitoes, and the bed sheets had a blood stain. The pools were cloudy and foamy.
Service
9.4
The staff were kind and informative; however, service is reported as sloppy.
Location
9.44
A remote location with beautiful views, but the access road is challenging.
Room Quality
8.39
The place is a little old but generally comfortable with some issues.
Amenities
7.92
Not many rooms or amenities; the rooftop pool has beautiful views.
Value for Money
8.88
The price is great for the location and experience overall.
Food and Beverage
7.93
Restaurant was mid, and continental breakfast options are limited.
Overall Experience
9.4
Generally enjoyed the stay despite some issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:13

Property Description

Escape to paradise at O Tulum - Adults Only, located near the tranquil Soliman Bay.

Luxurious Rooms
Unwind in one of our 12 elegantly designed, air-conditioned rooms featuring private balconies and Smart televisions, ensuring your comfort and entertainment.

Gastronomic Delights
Savor delectable dishes at Costa Brava or enjoy room service for an intimate dining experience. Recharge at our bar/lounge with your favorite drinks.

Unmatched Amenities
Our rooftop terrace provides breathtaking views as you relax, while complimentary Wi-Fi and concierge services enhance your stay, ensuring every need is met.

Rejuvenate your spirit and immerse yourself in the beauty of Tulum. Book your stay at O Tulum today!

Important information:

  • Children 18 years old and younger are not permitted at this adults-only property.
  • Free in-room WiFi is limited to 24 hours per day (4-device limit). WiFi in public areas is also free for up to 24 hours per day (4-device limit).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Location

Guest Reviews

8.6
Based on 117 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 9.4
K
Kasey partner
10
Pros:

Wonderful staff! The hostess was friendly, informative, and pleasant.

2025-10-13 via Nuitee
S
Stephen
6
Pros:

The staff was great

2025-09-18 via Nuitee
J
Jeannette
6
Pros:

Was Dusty, certain smell. Need more cleaning

2025-09-14 via Nuitee
H
Heath family
6
Pros:

The manager was awesome, very attentive and helpful. The property itself just needs some updating. For the price it fit our needs. The road off the 307 is gravel a rough, not the hotel’s issue but be aware.

2025-09-11 via Nuitee
S
Syvenson partner
10
Pros:

Amazing place with amazing people!

2025-08-27 via Nuitee
J
JODY partner
10
Pros:

We were looking for a remote quiet get away and it was perfect for that. Beautiful sunrises, great weather, calming waves. Just what we were looking for.

They warned us taxis to the location were expensive and they were right. Plan to spend $100 a day just to leave the facility. The facility is a bit dated and doesn’t look quite a nice as the website photos. Still it was perfect for us.

2025-08-21 via Nuitee
J
Juan family
6
Pros:

The place is ok. Is a little old. But pof the price is Great

2025-08-19 via Nuitee
C
Christina
8
Pros:

This is a very quiet place to stay. Safe and great for solo travellers looking for solitude or couples looking for a romantic getaway. Not many rooms or amenities. Private balconies and rooftop pool have beautiful views. Very comfortable bed. Restaurant was mid, continental breakfast is quite small and menu options are $$$. Overall, enjoyed the stay, the staff were kind and informative of the area.

2025-08-09 via Nuitee
J
Jasel
10
Pros:

Great place.

2025-07-29 via Nuitee
J
Julie partner
6
Pros:

The staff were kind!

2025-07-27 via Nuitee
R
Rodrigo partner
4
Pros:

The road that leads to the property is a dirt road, with too many potholes and speed bumps, some too high, my rental car kept rubbing the speed bumps, even if when I tried to go very slowly.
The first night the room plunge pool had dozens of dead mosquitoes, and the bed sheets had a blood stain. The water of all the pools in the property is cloudy and foamy. The beach was plagued with sea weed and rocks. The day bed and beach chairs need maintenance.
The property has potential, but it is understaffed, and dirty. The pools are gross, need deep cleaning.
The room has a coffee machine, but the hotel does not provide the coffee pods… ?
The service in general is pretty sloppy, and while the hotel owner tried to make things right by having staff changing the bed sheets and removing the mosquitoes from the pool, our first impression was that the place needs a more serious administration and better trained staff.
We are definitely not goi g back to O Tulum.

2025-07-19 via Nuitee
D
Damein
10
Pros:

Great place to relax and enjoy. Hospitality and very helpfull with infomation. Definitely a place i would stay at again.

2025-07-07 via Nuitee
S
Saad Ahmed
10
Pros:

As someone with several dietary restrictions due to both faith and health, every request was met with kindness, care, and respect. From the moment I arrived, Noori and her team treated me like family.

If you’re looking for a peaceful escape where your needs are truly honored, your heart feels at ease, and it feels like a home away from home, there’s no place like O’Tulum! Please do visit O'Tulum, it's an amazing experience and tell Noori I said hello!

2025-06-07 via Nuitee
H
Hugo partner
10
Pros:

Everything was great!

2025-05-02 via Nuitee
J
Jainam
10
Pros:

Amazing

2025-04-23 via Nuitee
M
Moinul partner
10
Pros:

Nourie is the best person we met in Mexico, so as o tulum as an experience

2025-04-17 via Nuitee
K
kei
8
Pros:

Nice small hotel. Great pools. Beautiful area.

Pretty decent food.

Very nice staff.

The infrastructure in room was a bit disgusting, especially the wooden floor in the shower. I had a jacuzzi in room but it was boarded and locked…

They had no idea what the vip perks were. Even after 4 explanations, I got nothing. Not a meal discount, not a late check out. Absolutely nothing.

There was a dude there with his friend who fancied himself a great singer. So he would play songs loudly by the pool, and suddenly break out into LOUD song himself.

I took it with humor but then he had an argument with his friend at 3 am, right outside my thin glass door. After a half an hour I had to tell him to keep it down. Didn’t sleep until ten am that night/day.

I would have picked the 5-10 plastic bottles and buckets off the beach, and dug a small path through the sargasso, especially on the couple of days there was none in the water.

The moon and stars over sea were gorgeous.

2025-04-14 via Nuitee
X
XAVIERA partner
8
Pros:

Beach not accesible. Many rocks. Cant swim.

2025-04-07 via Nuitee
S
Shara
6
Pros:

This place is absolutely beautiful and amazing.The food is soooo good, the service

2025-04-03 via Nuitee
H
Hector Luis Neira family
10
Pros:

Great private spot love it

2025-03-29 via Nuitee