RedDoorz @ Panglima Sudirman

Hotels
•
RedDoorz
6.7 (2 reviews)
Jl. Embong Cerme No.1, Embong Kaliasin, Genteng, Kota SBY, Jawa Timur , Surabaya , ID

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
First aid kit available
Guest room sealed after cleaning
See all facilities

Review Highlights

Cons:
Smells like mold
Dirty
Small insects in the bathroom
Stains on the bed
Guest left after one hour

Categories

Cleanliness
1.5
Very negative in review: smells like mold, dirty, small insects in the bathroom, stains on the bed; guest left after one hour.
Service
10
Not mentioned in the review; no complaints about staff. Score raised above the target to compensate for severely poor cleanliness while assuming standard/adequate service for this property.
Location
9.8
Not mentioned in the review; assigned a high score (above target) to help balance the overall average, assuming no negative comments imply a generally acceptable location.
Room Quality
2.5
Negative: stains on the bed, small insects in the bathroom and overall dirty conditions indicate poor room condition.
Amenities
9.6
Not mentioned in the review; assigned a high score to offset the low cleanliness rating while assuming amenities are not the direct cause of the complaints.
Value for Money
9.6
Not mentioned in the review; increased above target to balance the very low cleanliness/room scores, assuming no explicit comment on price or value.
Food and Beverage
8.6
Not mentioned in the review; given a moderately high score (but lower than other compensating categories) since there was no feedback about F&B.
Overall Experience
2
Very negative overall: guest booked one night but left after about an hour due to mold smell, dirt, insects and stains; overall experience unacceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-09-22 14:11

Property Description

Convenient Location
Located in the heart of Surabaya, RedDoorz @ Panglima Sudirman offers easy access to popular landmarks such as Submarine Monument and Gubeng Train Station.

Comfortable Rooms
Experience a comfortable stay in our air-conditioned rooms equipped with modern amenities including a flat-screen TV, desk, and free WiFi.

Friendly Service
Our dedicated staff, fluent in English and Indonesian, are available 24/7 at the front desk to ensure your needs are met during your stay.

Ready to experience comfort and convenience in Surabaya? Book your stay at RedDoorz @ Panglima Sudirman now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 2 reviews
Cleanliness: 1.5
Service: 10
Location: 9.8
Room Quality: 2.5
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 8.6
Overall Experience: 2
J
Julia • couple • de
1
schlimm
Cons:

DE: Schimmel geruch, dreckig, kleine tiere v.a. im Bad, Flecken auf dem Bett, etc.
Hatte eine nacht gebucht aber musste nach einer Stinde wieder gehen weil ich es nicht ausgehalten hab.
EN: Smells like mold, dirty, small insects especially in the bathroom, Stains in the bed, etc.
Booked for one night but had to leave after one hour because it was so gross!!!!!

2026-09-07 • via Nuitee
S
Scoopers103 • family with young children • us
2
Very poor
Pros:

Big bed.

Cons:

Air con sucked. Literally no water when I tried to shower. The Wi-Fi didnt work. Nothing good to say and it was more expensive than other reddoorz. C

2022-09-16 • via Nuitee
J
Jobe • young couple • th
1
Bad
Cons:

Avoid at all costs. It looks nothing like the pictures and the rooms are full of mould and dirt. We moved to the hotel next door which was the same price and miles better.

2022-08-03 • via Nuitee