The Royal Alexandra Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
5.5 (410 reviews)
76/78 Albert Road , Blackpool , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Lack of heating and hot water

Categories

Cleanliness
3.71
Numerous reviews mentioned filthy conditions and unclean rooms.
Service
7.68
Staff were described as friendly and helpful, though some complaints about responsiveness.
Location
8.72
Multiple reviews highlighted a great location as a key positive.
Room Quality
3.17
Rooms were described as very dated, without basic amenities like heating and hot water.
Amenities
4.7
Limited amenities reported; issues with heating and hot water.
Value for Money
5.16
Value is considered low due to numerous complaints regarding facilities.
Food and Beverage
5.21
Breakfast options were minimal and not well received.
Overall Experience
5.68
Overall experience was heavily impacted by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:49

Property Description

Centrally Located Accommodation:
Located just a 6-minute walk from the iconic Blackpool Tower, The Royal Alexandra Hotel Blackpool offers a convenient and central stay for guests looking to explore the vibrant city.

Comfortable En-Suite Rooms:
Each room at the hotel is equipped with an en suite bathroom, a flat-screen TV, and tea/coffee facilities, ensuring a comfortable and relaxing stay for every guest.

Convenient Amenities and Attractions:
Start your day with a delicious breakfast served in the dining room, and benefit from meal deals upon arrival. With key attractions like Houndshill Shopping Centre, Grand Theatre, and Winter Gardens within a 10-minute walk, and Blackpool Zoo and Pleasure Beach a short drive away, The Royal Alexandra Hotel offers the perfect base for your Blackpool adventures.

Experience the charm of Blackpool at The Royal Alexandra Hotel - book your stay now for a memorable experience!

Important information:

Please note, this property is unable to accept stag or hen parties, or similar groups.

Please note the following Group and long stay Policies:
• Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
• Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.5
Based on 410 reviews
Cleanliness: 3.71
Service: 7.68
Location: 8.72
Room Quality: 3.17
Amenities: 4.7
Value for Money: 5.16
Food and Beverage: 5.21
Overall Experience: 5.68
S
suzanne • solo_traveller • gb
8
Fab location, staff are excellent, nothing was too much trouble, they went above and beyond. Wil definitely stay there a
Pros:

Clean, good location

Cons:

The bar isn’t really a bar it’s a fridge behind reception, the function room isn’t used or open

2026-03-26 • via Nuitee
D
Dawn • couple • gb
5
Owfull back room looking on to a brick wall
Pros:

Nothing

Cons:

Room basic shower not working stars dirty breakfast small moved to this hotell royal Boston as work been done on royal Alexander it was out of the area we wanted to be in

2026-03-25 • via Nuitee
M
Michelle • couple • gb
10
Great location
Pros:

Great location,friendly staff

2026-03-23 • via Nuitee
K
Kirstin • family_with_children • gb
10
2026-03-22 • via Nuitee
K
kris • couple • gb
10
Comfortable and relaxing
Pros:

It was very clean and the staff were very polite

2026-03-22 • via Nuitee
C
Christopher • family_with_children • gb
5
Out of town and a bit run down
Pros:

Staff were excellent

Cons:

Very dated, lift broke which was difficult due to my wife’s mobility, water pressure was terrible so shower was an experience and breakfast was sub standard paid for 4 had 1 overall it was a bit disappointing as our original booking for the sister hotel was right in town, this was meant to be the upgraded hotel but just felt dated

2026-03-22 • via Nuitee
S
Shell • couple • gb
10
Pros:

Everything

Cons:

No disabled access as im a wheelchair user xxxx

2026-03-20 • via Nuitee
T
Tracey • couple • gb
7
2026-03-10 • via Nuitee
J
Jackie • couple • gb
4
Paid £2 for pool table in Royal Boston that didn’t work and did not get the £2 back
Pros:

Royal Alexandra took my booking but later said they’d be closed and we’d be in a different hotel

Cons:

Location, wasn’t what I’d planned

2026-03-01 • via Nuitee
J
JOHN • couple • gb
10
2026-03-01 • via Nuitee
E
Edžus • solo_traveller • lv
10
2026-02-27 • via Nuitee
F
Frans • extended_group • nl
4
2026-02-27 • via Nuitee
J
Juergen und Co. • extended_group • de
8
Insgesamt zufrieden.
Pros:

Personal sehr freundlich..

Cons:

Hinweis:
Es waren keine kostenlose Pflegeprodukte wie in Booking.com beschrieben vorhanden.
Es gab kein Zimmerservice.
Föhn war auch nicht da.

2026-02-25 • via Nuitee
G
giovanni • solo_traveller • it
9
2026-02-23 • via Nuitee
S
steve • couple • gb
10
Well placed for the Winter Gardens
Pros:

Comfortable, the staff were friendly and helpful. Very close to the winter gardens

Cons:

The heating wasn’t working and we were given heaters. The TV in the room didn’t work and there were signs stuck in the lobby saying it was an issue with the aerial. There was a musty smell in the room. The steps into the hotel were broken and were removed by someone to help keep guests safe.

2026-02-23 • via Nuitee
W
Wayne • extended_group • gb
7
2026-02-23 • via Nuitee
T
Tim • solo_traveller • gb
7
Pros:

Location was good for what I went for

Cons:

Nothing

2026-02-22 • via Nuitee
M
Margo • couple • gb
6
2026-01-28 • via Nuitee
M
Michael • family_with_children • gb
1
Poor. Cold and unhelpful. Should not be open.
Pros:

Spacious room

Cons:

Shocking experience. No heating the entire weekend, we were told we would be given heaters, none given. We came for a weekend with our young child and nothing was done. We were told we could change rooms but then not as they were somehow fully booked with no heating. We were told no spare bedding yet there was a store cupboard evidently full of linen. A very poor experience. Would not recommend and certainly won't be staying again. No tv remote. No lift access it needed. No card facilities if needed.

2026-01-19 • via Nuitee
J
Jack • extended_group • gb
10
2026-01-19 • via Nuitee