The Royal Alexandra Hotel by Compass Hospitality

Hotels
Compass Hospitality
5.5 (477 reviews)
76/78 Albert Road , Blackpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Lack of heating and hot water

Categories

Cleanliness
3.71
Numerous reviews mentioned filthy conditions and unclean rooms.
Service
7.68
Staff were described as friendly and helpful, though some complaints about responsiveness.
Location
8.72
Multiple reviews highlighted a great location as a key positive.
Room Quality
3.17
Rooms were described as very dated, without basic amenities like heating and hot water.
Amenities
4.7
Limited amenities reported; issues with heating and hot water.
Value for Money
5.16
Value is considered low due to numerous complaints regarding facilities.
Food and Beverage
5.21
Breakfast options were minimal and not well received.
Overall Experience
5.68
Overall experience was heavily impacted by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:49

Property Description

Centrally Located Accommodation:
Located just a 6-minute walk from the iconic Blackpool Tower, The Royal Alexandra Hotel Blackpool offers a convenient and central stay for guests looking to explore the vibrant city.

Comfortable En-Suite Rooms:
Each room at the hotel is equipped with an en suite bathroom, a flat-screen TV, and tea/coffee facilities, ensuring a comfortable and relaxing stay for every guest.

Convenient Amenities and Attractions:
Start your day with a delicious breakfast served in the dining room, and benefit from meal deals upon arrival. With key attractions like Houndshill Shopping Centre, Grand Theatre, and Winter Gardens within a 10-minute walk, and Blackpool Zoo and Pleasure Beach a short drive away, The Royal Alexandra Hotel offers the perfect base for your Blackpool adventures.

Experience the charm of Blackpool at The Royal Alexandra Hotel - book your stay now for a memorable experience!

Important information:

Please note, this property is unable to accept stag or hen parties, or similar groups.

Please note the following Group and long stay Policies:
• Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
• Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.5
Based on 477 reviews
Cleanliness: 3.71
Service: 7.68
Location: 8.72
Room Quality: 3.17
Amenities: 4.7
Value for Money: 5.16
Food and Beverage: 5.21
Overall Experience: 5.68
E
Eileen family_with_children gb
10
Excellent
Pros:

Great location comfy beds we were in the family very spacious great shower always stay here great hotel

Cons:

Nothing

2026-07-25 via Nuitee
C
Cormac solo_traveller ie
9
Pros:

The staff were really friendly and helpful. The premises was very clean.

2026-07-25 via Nuitee
J
Jacqueline solo_traveller gb
5
2026-07-24 via Nuitee
A
Ahmed solo_traveller gb
2
Pros:

Location

Cons:

Management
Cleaning process
Facilities

2026-07-23 via Nuitee
R
Robert extended_group gb
7
Serves a purpose.
Pros:

Location perfect for winter gardens. Lady in front desk was very polite

Cons:

Super basic and compacted, lift not in use, do not look into alleyway.

2026-07-23 via Nuitee
A
Alison wormald family_with_children gb
8
Pros:

I liked the location it was nice chilled and quiet so close to the town centre and shops room was cosy we had everything we needed and the kind gentleman down stairs let me borrow his phone charger the bed was really cosy it was really nice we would happily stay again was great value for money lovely hotel would definitely recommend to a friend 👍🫶🙏💯❤️🙌😁

2026-07-22 via Nuitee
R
Ronald couple gb
9
Excellent hotel
Pros:

Was exactly what we needed

2026-07-21 via Nuitee
P
Parkin solo_traveller gb
1
Horrible didn’t even get to my prepaid room
Pros:

I didn’t even get in I parked my car saw the receptionist and went to have a coffee while room was supposedly being prepared I got a call saying they were closing the hotel even though I’d paid in cash the day before storey too long to relate this diabolical action other than to say I went back half way through the time I had booked for and they were open and booking rooms that I enquired about avoid this place like the plague!!!!!

Cons:

The management staff were horrible telling me the replacement hotel was close enough by tram even though I’d paid had informed them prior that I had mobility issues

2026-07-21 via Nuitee
V
Valentine-Murray solo_traveller gb
10
Pros:

Everything, just a delight.

Cons:

Having to leave,booked back in again.:)

2026-07-21 via Nuitee
C
Chris couple gb
9
2026-07-21 via Nuitee
B
Buchanan solo_traveller gb
1
Wouldn't recommend.
Pros:

The general manager and duty manager were both welcoming, friendly and professional.

Cons:

The condition of both rooms I booked. In my room the carpets were badly stained along with the chair, chipped paint, cracks on the ceiling and paint on the headboard. My brother's room had no working toilet and faulty taps on the sink.

2026-07-20 via Nuitee
P
Philippa extended_group gb
8
Good value for money and friendly staff
Pros:

Nice hotel! Staff were friendly and welcoming.

Cons:

Rooms were quite small. However- did have everything we needed in them.
Lift for our room only went up so far and then had to carry both baby and pushchair up stairs to get to our room

2026-07-20 via Nuitee
J
James family_with_children gb
8
2026-07-19 via Nuitee
L
Liam extended_group gb
7
Value for money great location
Pros:

Great location for the darts and great value for money

Cons:

-

2026-07-19 via Nuitee
D
Darren couple gb
2
2026-07-16 via Nuitee
A
Amanda solo_traveller gb
1
Pros:

Reception stuff was nice

Cons:

Room are nothing like on the picture, no hot water, breakfast wasn't great bacon rock hard and breakfast service was none really

2026-07-15 via Nuitee
K
Kelly solo_traveller gb
8
World Championships
Pros:

Location was perfect for us

Cons:

Was no hit water all weekend and with 2 girks who are dancing in a competition they were nit amused at getting cold showers & the lift was broken so I defo got my steps in tho on the stairs to the 3rd floor

2026-07-14 via Nuitee
D
Dainis family_with_children gb
8
2026-07-13 via Nuitee
M
Mcgivern solo_traveller gb
10
2026-07-09 via Nuitee
P
Paul solo_traveller gb
10
Pros:

Friendly staff , excellent location , clean comfy room , great night's sleep

2026-07-06 via Nuitee