Orient by Isrotel Exclusive

Hotels
โ€ข
Isrotel Hotels & Resorts
9 (2184 reviews)
3 Emek Refa'im Street , Jerusalem , il

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Noisy environment
Dining area crowded

Categories

Cleanliness
8.46
Reviews highlighted issues with cleanliness in dining areas and bathrooms.
Service
9.93
Multiple reviews praised the helpfulness and dedication of the staff.
Location
9.47
The location received positive comments for convenience and accessibility.
Room Quality
8.42
Rooms were comfortable but some found issues with noise and privacy.
Amenities
8.95
Facilities like the pool were appreciated, though some improvements suggested.
Value for Money
8.91
General satisfaction with the price to quality ratio was mentioned.
Food and Beverage
8.46
Food quality was positively noted but dining experience was sometimes chaotic.
Overall Experience
9.43
Overall experiences were very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:32

Property Description

Luxurious Wellness Area and Swimming Pools
Indulge in relaxation at Orient by Isrotel Exclusive with its wellness area offering a sauna, hot tub, hammam, and fitness facilities. Dive into luxury with not just one, but two swimming pools - indoor and seasonal outdoor, perfect for unwinding after a day of exploring Jerusalem.

Convenient Location and Modern Amenities
Situated just 1.5 km from the city centre, this hotel offers easy access to must-visit sites like the Western Wall and the Church of the Holy Sepulchre. Enjoy modern comforts in every room, including air conditioning, flat-screen TV, and free WiFi. Some rooms even boast a private balcony for a touch of serenity.

Culinary Delights and Entertainment
Satisfy your cravings at the on-site restaurant and bar, serving up delectable dishes and refreshing drinks. For entertainment, take a short 5-minute walk to Jerusalem's First Station entertainment area. Book now and elevate your Jerusalem experience at Orient by Isrotel Exclusive.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that the gym is accessible only by guests aged 18 years or older. Please note that on Saturdays and the final day of Jewish holidays, check-in is after 18:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ILS 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for โ‚ชย 43 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2184 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Amit โ€ข couple โ€ข il
3
2026-06-27 โ€ข via Nuitee
B
Blakeslee โ€ข solo_traveller โ€ข us
10
Pros:

Breakfast was great.

Cons:

There was no desk or chair in my room. Possibly a bad choice on my part and next time I will be sure I am in a room with desk and chair.

2026-06-27 โ€ข via Nuitee
V
valerie โ€ข couple โ€ข fr
8
Un peu dรฉcevant
Pros:

Bel รฉtablissement dans un bon emplacement

Cons:

l'espace piscine est mal gรฉrรฉ
les clients ne peuvent en profiter pleinement

2026-06-27 โ€ข via Nuitee
E
ElliottS_13 โ€ข Couples โ€ข Tel Aviv, Tel Aviv District
4
Disappointing for an Isrotel Premium Collection hotel
Pros:

I generally like the Isrotel Premium Collection and have stayed at almost all of the hotels in the collection. Because of that, I had fairly high expectations for the Orient Jerusalem. Unfortunately, this was one of the weaker experiences I have had with the brand.
The hotel itself is attractive in theory, but in practice many things felt poorly maintained or only partly finished. The general fit and finish were not at the level I would expect from a premium hotel. Several areas looked worn, unfinished, or not properly cleaned, especially in the bathroom and around some of the fixtures. Cleanliness overall was also not quite where it should be.
Breakfast was average, which would have been acceptable, but the service at breakfast was very poor. It felt disorganized and inattentive, and it did not match the standard I associate with Isrotelโ€™s higher-end hotels.
Overall, the Orient simply did not feel comparable to Carmel Forest or Beresheet. Those hotels feel much more carefully managed, better maintained, cleaner, and more consistent with the Premium Collection standard.
This was not a terrible stay, but it was definitely disappointing, especially given the price and the reputation of the brand.

2026-06-26 โ€ข via Tripadvisor
ื’ืœื™ โ€ข solo_traveller โ€ข il
7
Pros:

ื”ื‘ืจื™ื›ื•ืช ื”ื™ื• ืฉื ื™ื”ืŸ ืžืขื•ืœื•ืช ืœื ืฆืคื•ืคื•ืช ื•ืžืชื•ื—ื–ืงื•ืช ืžืขื•ืœื” ื”ืžืœื•ืŸ ืžื‘ืจื™ืง , ืจื•ื‘ ื”ืฆื•ื•ืช ืฉื™ืจื•ืชื™

Cons:

ื‘ืฆืง ืื™ืŸ ื”ื™ื™ืชื” ืงืœื™ื˜ื” ืœื ื˜ื•ื‘ื” ืฉื”ืชื‘ืกืกื” ืขืœ ื—ื•ืกืจ ื”ื‘ื ื” ืฉืœื™ ืื‘ืœ ืœื ื”ื™ื™ืชื” ืชื—ื•ืฉื” ืฉืจื•ืฆื™ื ืœื‘ื•ื ืœืงืจืืชื™ ื•ืœืขื–ื•ืจ ืœื™ ืœืคืชื•ืจ

ื”ื™ืœื“ื™ื ืฉืœื™ ืžืฆืื• ืžืœืื™ ืฉืœ ืืœื›ื•ื”ื•ืœ ืžื•ื—ื‘ื ื‘ื—ื“ืจ ื•ื–ื” ื”ื™ื” ืžืžืฉ ื—ื•ื•ื™ื” ืœื ื˜ื•ื‘ื” ,
ื”ืืจื•ื—ืช ื‘ื•ืงืจ ื™ื•ืชืจ ืžื™ื•ืขื“ืช ืœืžื‘ื•ื’ืจื™ื ื”ื™ืœื“ื™ื ืงืฆืช ืœื ืžืฆืื• ืืช ืขืฆืžื ื•ืœื›ืŸ ื‘ืจื•ื‘ ื”ืืจื•ื—ื•ืช ื”ื ืœื ื™ืจื“ื•

2026-06-25 โ€ข via Nuitee
O
osher โ€ข couple โ€ข il
10
2026-06-25 โ€ข via Nuitee
V
valerie โ€ข couple โ€ข fr
7
Un peu dรฉcevant
Pros:

La situation et la structure

Cons:

La piscine qui est pleine ร  craquer du matin au soir

2026-06-22 โ€ข via Nuitee
R
Roni โ€ข couple โ€ข il
10
2026-06-21 โ€ข via Nuitee
D
David โ€ข couple โ€ข il
1
2026-06-19 โ€ข via Nuitee
L
Liat Elhadad โ€ข solo_traveller โ€ข il
10
Pros:

ื”ืžืœื•ืŸ ื”ื›ื™ ื˜ื•ื‘ ื‘ืืจืฅ

Cons:

ืžื•ืฉืœื ืื™ืŸ ื˜ืขื ื•ืช

2026-06-16 โ€ข via Nuitee
L
Liat Elhadad โ€ข solo_traveller โ€ข il
10
Pros:

ืžื•ืฉืœื

2026-06-16 โ€ข via Nuitee
N
neta โ€ข solo_traveller โ€ข il
9
Pros:

ื”ืžืœื•ืŸ ื ืงื™, ืขื™ืฆื•ื‘ ื™ืคื” ื•ื ืขื™ื, ื‘ืจื™ื›ื” ืžืคื ืงืช ืขืœ ื”ื’ื’. ืฆื•ื•ืช ื ื—ืžื“, ืื•ื›ืœ ื˜ืขื™ื. ืกื”ื› ื—ื•ื™ื” ื˜ื•ื‘ื”.

Cons:

ื—ื“ืจื™ื ื ืขื™ืžื™ื ื•ื ืงื™ื™ื, ืื‘ืœ ื™ื—ืกื™ืช ืงื˜ื ื™ื, ื‘ืจื™ื›ื” ืžืคื ืงืช ืื‘ืœ ืื‘ืœ ืฉื˜ื— ื”ื™ืฉื™ื‘ื” ืœื™ื“ ื”ื‘ืจื™ื›ื” ืงื˜ืŸ. ื”ื ื•ืฃ ื‘ื—ื“ืจื™ื ืขื ื”ื ื•ืฃ ืœืขื™ืจ, ืœื ืžืฆื“ื™ืงื™ื ืืช ื”ืžื—ื™ืจ ื”ื’ื‘ื•ื” ื™ื•ืชืจ ืขื‘ื•ืจ ื”ื—ื“ืจ. ื”ื–ืžื ื• ื›ื™ ืœื ื ืฉืืจื• ื—ื“ืจื™ื ืจื’ื™ืœื™ื ื•ื”ืชืื›ื–ื‘ื ื• ืžื”ืขืœื•ืช ืฉืœื ื”ืฆื“ื™ืงื” ืืช ื”ื—ื•ื™ื”.

2026-06-14 โ€ข via Nuitee
ื—ื˜ื™ื‘ ื•ืืคื” โ€ข solo_traveller โ€ข il
10
2026-06-13 โ€ข via Nuitee
B
binisti โ€ข couple โ€ข il
9
2026-06-12 โ€ข via Nuitee
J
Jaime โ€ข couple โ€ข il
1
i will never try again orient jerusalem
Pros:

not much

2026-06-10 โ€ข via Nuitee
E
ELIE โ€ข solo_traveller โ€ข fr
10
2026-06-09 โ€ข via Nuitee
H
Harel โ€ข solo_traveller โ€ข il
10
ื—ื•ืคืฉื” ืžืคื ืงืช ื–ื•ื’ื™ืช.
Pros:

ืฆื•ื•ืช ืžื“ื”ื™ื, ืฉื™ืจื•ืช ืฉืœื ืงื™ื™ื ื‘ืžืœื•ื ื•ืช ื‘ืืจืฅ.
ื”ื›ืœ ืžืชื•ืงืชืง ืขื“ ืœืคืจื˜ื™ื ื”ืงื˜ื ื™ื.
ืื ืฉื™ื ืฉื™ืจื•ืชื™ื™ื, ืžืœื•ืŸ ืžืคื ืง. ืคืขื ืฉื ื™ื™ื” ื‘ื•.
ื—ื“ืจ ืžืฆื•ื™ื™ืŸ, ืžื™ื˜ื” ื ื”ื“ืจืช. ืขืœ ื”ื›ืœ ื›ืžืขื˜ ื—ืฉื‘ื• ืœื ื•ื—ื•ืช ืžื™ืจื‘ื™ืช.
ืชื•ื“ื” ืœื›ื ืขืœ ื—ื•ืคืฉื” ืžืฆื•ื™ื™ื ืช.

Cons:

ืขื‘ื•ื“ื•ืช ืจื‘ื•ืช ื‘ื›ื‘ื™ืฉื™ื ืกืžื•ื›ื™ื ืฉืžืงืฉื™ื ืขืœ ื”ื”ืชื ื™ื™ื“ื•ืช.

2026-06-07 โ€ข via Nuitee
A
Andrey and Larisa Miller (Stupak) โ€ข solo_traveller โ€ข il
10
2026-06-07 โ€ข via Nuitee
S
Smadar โ€ข solo_traveller โ€ข il
6
ืกื‘ื™ืจื” ื•ืงืฆืช ืžืื›ื–ื‘ืช. ืื—ืจื™ ืคืขืžื™ื™ื ืžืคื ืงื•ืช ืžืื•ื“. ื”ืฉื”ื•ืช ื”ืื—ืจื•ื ื” ื”ื™ืชื” ื‘ื™ื ื•ื ื™ืช ืœืื•ืจ ื”ืžื—ื™ืจ ื”ื’ื‘ื•ื”.
Pros:

ื”ืฆื•ื•ืช ืžืงืกื™ื, ืื“ื™ื‘ ื•ืžืงืฆื•ืขื™. ื”ืžื™ืงื•ื ืฉืœ ื”ืžืœื•ืŸ ( ืœืžืจื•ืช ืฉืœืื•ืจ ื”ืขื‘ื•ื“ื•ืช ื‘ื›ื‘ื™ืฉ ืขืœ ืคืชื— ื”ืžืœื•ืŸ ื”ืžื—ื™ืจ ืฉืœ ื—ื“ืจ ืœื™ืœื” ืขื“ื™ื™ืŸ ื™ืงืจ). ื”ืื•ื›ืœ ื˜ื•ื‘ ืžืื•ื“! ื”ื‘ืจื™ื›ื” ืœืžืขืœื” ืžื’ื ื™ื‘ื” (ืœืžืจื•ืช ืฉืื™ืŸ ืคื™ื ืช ืขื™ืฉื•ืŸ)
ื”ืžืงื•ืจื” ืœืžื˜ื” ื”ื™ืชื” ืขืžื•ืกื” ื•ืœื ืžืื•ื“ ื ืงื™ื™ื”.

Cons:

ืกืชื™ืžื” ื‘ืžืงืœื—ืช ื•ื”ืฆืคื”.
ื”ืžื™ื˜ื” ื”ื ื•ืกืคืช ืฉืกื™ื“ืจืชื ืœื ื• ื‘ื—ื“ืจ- ืœื ื ื•ื—ื” ื•ื”ื—ื‘ืจื” ืฉืœื™ ืงืžื” ืขื ื’ื‘ ืชืคื•ืก.
ื”ื—ืžืื ื”ื™ื” ืœื ื ืงื™ ื”ืจืฆืคื” ื‘ืžื™ื•ื—ื“ ืžืกื‘ื™ื‘ ืœืžื™ื˜ืช ืื‘ืŸ- ืžืžืฉ ืœื“ืจื•ืš ืขืœ ื˜ื™ื ื•ืคืช ื•ื”ื ื™ืงื•ื– ืžืœื ืœื›ืœื•ืš. ืฉื ื™ ื‘ืจื–ื™ื ื”ื™ื• ืฉื‘ื•ืจื™ื. ืœืื•ืจ ืžื” ืฉื›ืชื‘ื ื• ื”ื‘ืขื™ื•ืช ืฉืฆื™ื™ื ืชื™ ื”ืžื—ื™ืจ ื”ื™ื” ื™ืงืจ ืžื“ื™!

2026-06-06 โ€ข via Nuitee
O
Ohad โ€ข couple โ€ข il
10
2026-06-05 โ€ข via Nuitee