Orient by Isrotel Exclusive

Hotels
•
Isrotel Hotels & Resorts
9 (2093 reviews)
3 Emek Refa'im Street , Jerusalem , il

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Noisy environment
Dining area crowded

Categories

Cleanliness
8.46
Reviews highlighted issues with cleanliness in dining areas and bathrooms.
Service
9.93
Multiple reviews praised the helpfulness and dedication of the staff.
Location
9.47
The location received positive comments for convenience and accessibility.
Room Quality
8.42
Rooms were comfortable but some found issues with noise and privacy.
Amenities
8.95
Facilities like the pool were appreciated, though some improvements suggested.
Value for Money
8.91
General satisfaction with the price to quality ratio was mentioned.
Food and Beverage
8.46
Food quality was positively noted but dining experience was sometimes chaotic.
Overall Experience
9.43
Overall experiences were very positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:32

Property Description

Luxurious Wellness Area and Swimming Pools
Indulge in relaxation at Orient by Isrotel Exclusive with its wellness area offering a sauna, hot tub, hammam, and fitness facilities. Dive into luxury with not just one, but two swimming pools - indoor and seasonal outdoor, perfect for unwinding after a day of exploring Jerusalem.

Convenient Location and Modern Amenities
Situated just 1.5 km from the city centre, this hotel offers easy access to must-visit sites like the Western Wall and the Church of the Holy Sepulchre. Enjoy modern comforts in every room, including air conditioning, flat-screen TV, and free WiFi. Some rooms even boast a private balcony for a touch of serenity.

Culinary Delights and Entertainment
Satisfy your cravings at the on-site restaurant and bar, serving up delectable dishes and refreshing drinks. For entertainment, take a short 5-minute walk to Jerusalem's First Station entertainment area. Book now and elevate your Jerusalem experience at Orient by Isrotel Exclusive.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that the gym is accessible only by guests aged 18 years or older. Please note that on Saturdays and the final day of Jewish holidays, check-in is after 18:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ILS 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 43 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2093 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Aviya • couple • il
7
נחמד
Pros:

מלון ברמה, חדרים מאובזרים

Cons:

בריכה קטנה, הגענו ולא היה לנו מקום לשבת
בנוסף, במסעדה התחתונה הייתה לנו שערה באוכל, כמובן שהראנו להם והחזירו לנו את המנה

2026-04-17 • via Nuitee
N
Nir • couple • il
9
Pros:

‏מלון ברמה גבוהה, שירות טוב חדרים יפים ונקיים
‏

Cons:

המלון עצמו ממוקם ליד אתרי בנייה יש קצת רעש במהלך השבוע

2026-04-13 • via Nuitee
R
Rakefet • couple • il
8
Pros:

החדר מרווח , הצוות אדיב

Cons:

השירות לאורח - אין אפשרות ליצור קשר עם המלון . רק דרך שירות לאורח . השירות לא מקיצוני בכלל וזה מאכזב שכן מדובר ברשת ישרוטל היוקרתית

2026-04-13 • via Nuitee
O
Oren • couple • il
10
2026-04-12 • via Nuitee
שחר רחל • couple • il
10
2026-04-12 • via Nuitee
D
Doniel • family_with_children • gb
10
Pros:

5

2026-04-01 • via Nuitee
V
Vitaliy • couple • de
10
2026-03-25 • via Nuitee
G
Gabriel • couple • gb
10
Exceptional hotel
Pros:

Templar rooms full of character

Cons:

Building works on roads nearby

2026-03-19 • via Nuitee
נועה • solo_traveller • il
8
2026-03-15 • via Nuitee
D
Daniel • couple • il
10
2026-03-11 • via Nuitee
בדנר • couple • il
10
2026-03-10 • via Nuitee
I
Isac • couple • gb
10
Incredible stay
Pros:

Breakfast was fantastic

2026-03-08 • via Nuitee
M
Malka • couple • il
9
2026-03-06 • via Nuitee
M
Madlen • family_with_children • il
9
Pros:

השרות הצוות הניקיון והאוכל אין מילים הכל ברמה מצויינת

Cons:

האוכל ברוף טופ טעון שיפור והכי מאכזב שאין מנה למימחונים הבו שלי יצא רעב
חבל

2026-03-01 • via Nuitee
ריבה • couple • il
10
Pros:

מלון מהמםם ומפנק
נקי ומרווח
צוות מקסים!! בחיוך ובשמחה לעזור
אאוחת בוקר נהדרת❤️
היה קצר אבל מעולה, אין ספק שנחזור שוב🥰

2026-02-28 • via Nuitee
R
Randi • couple • us
10
Pros:

Location was great. The gym and indoor pool were just what we needed. Breakfast was great!

Cons:

For the price of our stay it's very upsetting to be charged at all for parking and such a high amount!

2026-02-27 • via Nuitee
S
SHAKED_DAHAN • extended_group • il
10
2026-02-27 • via Nuitee
יעקב • couple • il
10
מעולה
Pros:

שירות אדיב ונעים

2026-02-26 • via Nuitee
M
May • couple • il
10
Pros:

בחיים לא נהנתי ככה בחופשה! מלון על רמה
אנחנו נחזור שוב בהקדם

2026-02-26 • via Nuitee
I
Igal • couple • il
10
נישתדל לבוא שוב פעם...פשוט מצויין
2026-02-26 • via Nuitee